HP ProLiant DL320 G6 Server User Guide Part Number 530514-002 March 2010 (Second Edition)
Component identification 10 Item Description Status 1 UID button/LED Blue = Activated Flashing = System is being managed remotely. Off = Deac
Acronyms and abbreviations 100 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ASR Automatic Server Recovery DDR do
Acronyms and abbreviations 101 PCI-X peripheral component interconnect extended PDU power distribution unit POST Power-On Self Test PSP ProLiant
Index 102 A access panel 17 activity LED 8 ACU (Array Configuration Utility) 55 additional information 63 ADU (Array Diagnostic Utility) 6
Index 103 F fans 14 FBWC module 41 FCC (Federal Communications Commission) notice 81, 82 FCC rating label 81 features 7 Federal Communicat
Index 104 optimum environment 21 Option ROM Configuration for Arrays (ORCA) 55 options installation 23, 26 ORCA (Option ROM Configuration for
Index 105 TPM (Trusted Platform Module) 44 troubleshooting 63 troubleshooting flowcharts 67 troubleshooting, firmware upgrade utility 63 Tru
Component identification 11 Item Description 6 Dedicated iLO 2 module connector (optional) 7 NMI jumper 8 System battery 9 TPM connector 10 DI
Component identification 12 Position Default Function S6 Off Off = Normal operation On = BIOS will clear CMOS and NVRAM* S7 Off Reserved S8 O
Component identification 13 System board LEDs Item LED description Status 1 Fan 6 failure (reserved) — 2 Power supply Off = No AC power or f
Component identification 14 System LEDs and internal health LED combinations When the internal health LED on the front panel illuminates either ambe
Component identification 15 Fan 6 is reserved.
Operations 16 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduc
Operations 17 5. Place the server on a sturdy, level surface. Remove the access panel WARNING: To reduce the risk of personal injury from hot s
Operations 18 CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or
Operations 19 1. Install the PCI riser board assembly. 2. Connect any internal cables for expansion boards. 3. Install the access panel. 4. Inst
© Copyright 2009, 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr
Setup 20 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
Setup 21 Optimum environment When installing the server in a rack, select a location that meets the environmental standards described in this sectio
Setup 22 The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the
Setup 23 Rack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extend
Setup 24 Installing the server into the rack To install the server into a rack with square, round, or threaded holes, refer to the instructions that
Setup 25 Installing the operating system To operate properly, the server must have a supported OS. For the latest information on OS support, refer t
Hardware options installation 26 Hardware options installation Introduction If more than one option is being installed, read the installation instru
Hardware options installation 27 Channel Slot Slot number 3 I F C 7 8 9 This multi-channel architecture provides enhanced performance in Advanc
Hardware options installation 28 The memory subsystem may be populated with either RDIMMs or UDIMMs, but mixing the two types is not supported. To d
Hardware options installation 29 Advanced Memory Protection options are configured in RBSU. If the requested AMP mode is not supported by the instal
Contents Component identification ... 7
Hardware options installation 30 • Each channel supports up to two Unbuffered DIMMs. • If quad-rank DIMMs are installed for a processor, a maximum
Hardware options installation 31 o Last: G and H o Do not populate slots C, F, or I. • UDIMM o First: A and B o Last: D and E o Do not populat
Hardware options installation 32 Redundant hot-plug power supply option To install the component: 1. Remove the power supply blank. 2. Install th
Hardware options installation 33 • Drives must be the same capacity to provide the greatest storage space efficiency when drives are grouped togeth
Hardware options installation 34 3. Remove the hard drive. Installing a hard drive IMPORTANT: Hot-plug capability and drive LED support are on
Hardware options installation 35 4. Install the hard drive. Optical drive option To install the component: 1. Power down the server (on page 16).
Hardware options installation 36 6. Install the 9.5-mm optical drive assembly. When fully inserted, the assembly locking latch clicks. 7. Using a
Hardware options installation 37 9. Route the cable, and then connect the SATA connector to the system board. 10. Connect the power connector to t
Hardware options installation 38 6. Using a T-15 Torx screwdriver, install the dedicated iLO 2 management port module. 7. Install the access panel
Hardware options installation 39 7. Install the expansion board. IMPORTANT: The server does not power up if the PCI riser board assembly is not
Redundant hot-plug power supply option ... 32 Har
Hardware options installation 40 7. Remove the PCIe riser board from the assembly. 8. Install the optional PCI-X riser board. 9. Install a PCI-X
Hardware options installation 41 IMPORTANT: The server does not power up if the PCI riser board assembly is not seated properly. 8. Install the
Hardware options installation 42 7. Install the cache module. 8. Install the storage controller, if not installed ("Storage controller option
Hardware options installation 43 CAUTION: After the server is powered down, wait 15 seconds and then check the amber LED before unplugging the cab
Hardware options installation 44 6. Connect the cable to the cache module. 7. Install the battery pack. 8. Route the cable ("BBWC battery p
Hardware options installation 45 Enabling the TPM requires accessing the ROM-Based Setup Utility (RBSU) ("HP ROM-Based Setup Utility" on p
Hardware options installation 46 5. Install the TPM board. Press down on the connector to seat the board. 6. Install the TPM security rivet by pre
Hardware options installation 47 • Do not save the recovery key/password on the encrypted hard drive. Enabling the Trusted Platform Module 1. Whe
Cabling 48 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware opt
Cabling 49 Optional redundant power supply cabling CAUTION: When routing cables, always be sure that the cables are not in a position where
HP Insight Server Migration software for ProLiant ... 61 Kee
Cabling 50 IMPORTANT: Route the cables without blocking the airflow or other installed components. Use the cable clips installed in the chassis to
Cabling 51 CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or air flow can be blocked
Configuration and utilities 52 Configuration and utilities Configuration tools SmartStart software SmartStart is a collection of software that optim
Configuration and utilities 53 variables to determine the configuration and then writes the results to an editable script file. This file can then b
Configuration and utilities 54 NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically configure the
Configuration and utilities 55 7. Press the Esc key to exit the current menu or press the F10 key to exit RBSU. For more information on mirrored mem
Configuration and utilities 56 • Setting the controller to be the boot controller If you do not use the utility, ORCA will default to the standard
Configuration and utilities 57 ASR increases server availability by restarting the server within a specified time after a system hang or shutdown. A
Configuration and utilities 58 StorageWorks library and tape tools HP StorageWorks L&TT provides functionality for firmware downloads, verificat
Configuration and utilities 59 USB support HP provides both standard USB support and legacy USB support. Standard support is provided by the OS thro
Mechanical specifications ...
Configuration and utilities 60 HP Insight Diagnostics survey functionality HP Insight Diagnostics (on page 59) provides survey functionality that ga
Configuration and utilities 61 • For small and midsize environments: HP Insight Remote Support Standard provides basic remote monitoring, notificat
Configuration and utilities 62 If you do not use the SmartStart CD to install an operating system, drivers for some of the new hardware are required
Troubleshooting 63 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common
Troubleshooting 64 Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous condition
Troubleshooting 65 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. T
Troubleshooting 66 Prepare the server for diagnosis 1. Be sure the server is in the proper operating environment with adequate power, air condition
Troubleshooting 67 Service notifications To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport). Select
Troubleshooting 68 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure o
Troubleshooting 69 Item Refer to 5 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on th
Component identification 7 Component identification Front panel components • LFF models Item Description 1 Optical drive blank 2 Serial lab
Troubleshooting 70 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
Troubleshooting 71 • The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LEDs
Troubleshooting 72
Troubleshooting 73 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system att
Troubleshooting 74 Item Refer to OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system
Troubleshooting 75 • Server does not boot SmartStart Possible causes: • Corrupted operating system • Hard drive subsystem problem • Incorrect bo
Troubleshooting 76 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on pa
Troubleshooting 77 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:
Troubleshooting 78 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in th
Battery replacement 79 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the bat
Component identification 8 Front panel LEDs and buttons Item Description Status 1 Internal health LED Green = System health is normal. Amber
Battery replacement 80 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service pr
Regulatory compliance notices 81 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance
Regulatory compliance notices 82 to radio communications. However, there is no guarantee that interference will not occur in a particular installati
Regulatory compliance notices 83 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Cana
Regulatory compliance notices 84 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
Regulatory compliance notices 85 Korean notice Class A equipment Class B equipment Chinese notice Class A equipment Laser compliance This produ
Regulatory compliance notices 86 WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline batter
Electrostatic discharge 87 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo
Specifications 88 Specifications Environmental specifications Specification Value Temperature Operating1 10°C to 35°C (50°F to 90°F) Non-oper
Specifications 89 Specification Value Weight (maximum configuration: all hard drives, power supplies, and processors installed) 13.60 kg (29.98 lb)
Component identification 9 Rear panel components For this server model, PCI expansion slots 1-3 and 6 are reserved. Item Description 1 Power c
Specifications 90 Rated input power 450 W at 100V AC input 420 W at 200V AC input BTUs per hour 1708 at 100V AC input 1640 at 200V AC input Power
Specifications 91 Rated input power 575 W at 100V AC input 575 W at 200V AC input BTUs per hour 1962 at 120V AC input 1962 at 200V to 240V AC inpu
Technical support 92 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical su
Technical support 93 • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, howev
Technical support 94 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations
Technical support 95 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das
Technical support 96 el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de compo
Technical support 97 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente.
Technical support 98
Technical support 99
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