HP EliteBook 8560w Specifikace

HP EliteBook 8560w Mobile WorkstationMaintenance and Service Guide

Category Description 39.6 cm (15.6 in) HD+ AG LED WVA with webcam 39.6 cm (15.6 in) FHD AG LED WVA 39.6 cm (15.6 in) FHD AG LED WVA with webcam (fo

Modem moduleNOTE: The modem module spare part kit does not include a modem module cable. The modemmodule cable is included in the Cable Kit, spare par

4. Disconnect the modem module cable (3) from the system board.Reverse this procedure to install the modem module.Component replacement procedures 93

Audio/USB 3.0 boardDescription Spare part numberAudio/USB 3.0 board (select models only) 652668-001Before removing the audio/USB 3.0 board, follow the

3. Disconnect the audio/USB 3.0 board (2) from the system board by lifting it out at an angle.Reverse this procedure to install the modem module.Compo

SpeakersDescription Spare part numberSpeaker 652669-001Before removing the speakers, follow these steps:1. Shut down the computer. If you are unsure w

d. Slide the display latch lock to the left and remove by pulling straight up from the baseenclosure (4).3. Remove the display latch spring buttons:a.

6. Remove the four Torx 9M2.0×4.0 screws (3) that secure the speakers to the base enclosure.7. Remove the speakers (4) from the base enclosure.Reverse

Secure Digital (SD) card/USB 2.0 assemblyDescription Spare part numberSecure Digital (SD) card/USB 2.0 assembly 652670-001Before removing the Secure D

4. Lift the assembly up (3) and remove the assembly from the base enclosure at a 45 degree angle(4).Reverse this procedure to install the Secure Digit

Northbridge chip heat plateDescription Spare part numberNorthbridge chip heat plate 652685-001Before removing the Northbridge chip heat plate, follow

Category Description Supports the following 6.35 cm (2.5 in) solid-state drives:● 256 GB●128 GBUpgrade bay Fixed (removal of 1 screw required) Custome

3. Remove the Northbridge chip heat plate from the system board (2).Reverse this procedure to install the Northbridge chip heat plate.102 Chapter 4

RJ-45 connector cableNOTE: The RJ-45 connector cable is included in the Cable Kit, spare part number 652662-001.Before removing the RJ-45 connector ca

4. Remove the RJ-45 connector cable from the base enclosure (3).Reverse this procedure to install the RJ-45 connector cable.104 Chapter 4 Removal an

Power connector cableNOTE: The power connector cable is included in the Cable Kit, spare part number 652662-001.Before removing the power connector ca

4. Remove the power connector cable from the enclosure (3).Reverse this procedure to install the power connector cable.106 Chapter 4 Removal and rep

System boardNOTE: All system board spare part kits include replacement thermal material and VGA supportbracket.NOTE: Models that support quad-core pro

●WLAN module (see WLAN module on page 54)●WWAN module (see WWAN module on page 56)●Processor (see Processor on page 90)●Graphics card (see Graphics ca

4. Disconnect the power jack (1), the network cable (2), the display cable (3), and the webcamcable (4).5. Remove the Phillips M2.0×3.0 screw (1) that

8. Remove the system board (4) from the base enclosure.Reverse the preceding procedure to install the system board.110 Chapter 4 Removal and replace

ExpressCard assemblyDescription Spare part numberExpressCard assembly for use in models without the Alcor chip upgrade 652680-001ExpressCard assembly

Category Description Integrated WWAN options by way of wireless module:● HP un2430 EV-DO/HSPA Mobile Broadband Module supporting GPS(After Market Opt

2. Remove the Torx 8M2.5×4.0 screw that secures the ExpressCard assembly to the systemboard.3. Using a small screwdriver, press to release the latch (

RJ-11 connector cableNOTE: The RJ-11 connector cable is included in the Cable Kit, spare part number 652662-001.Before removing the RJ-11 connector ca

2. Remove the RJ-11 connector cable from the clips and routing channel built into the baseenclosure.3. Remove the RJ-11 connector cable from the base

Service access cover latchNOTE: The service access cover latch is included with the base enclosure assembly, spare partnumber 652649-001.Before removi

3. Remove the service access cover latch from the base enclosure (2), ensuring that the spring (3)remains intact with the service access cover latch.R

Battery latchNOTE: The battery latch is included with the base enclosure assembly, spare part number652649-001.Before removing the battery latch, foll

3. Remove the battery latch from the base enclosure (3).Reverse this procedure to install the battery latch.118 Chapter 4 Removal and replacement pr

Security lockNOTE: The security lock is included with the base enclosure assembly, spare part number652649-001.Before removing the security lock, foll

3. Remove the security lock (2) at an angle from the base enclosure.Reverse this procedure to install the security lock.120 Chapter 4 Removal and re

Display panelDescription Spare part numberHD+ WVA display panel 653271-001FHD WVA display panel for use only with LTE module 653275-001FHD WVA display

Category Description Backlit full-size keyboard with separate numeric keypad and TouchPadscroll zone (select models only) Dual point (pointing stick

d. Flex the top (1) of the bezel from the inside edge until it disengages from the display backcover.e. Flex the inside edge of the left side and the

6. Remove the display panel (2).Reverse this procedure to install the display panel.Component replacement procedures 123

Display assemblyDescription Spare part number39.6-cm (15.6 in) FHD RGB UWVA LCD display assembly with DreamColor:For use in computer models without we

5. Remove the tape from along the back edge of the system board (4).CAUTION: Support the display assembly when removing the display screws in the foll

11. Lift the display assembly (3) straight up from the base enclosure and remove it.12. If it is necessary to replace the display hinges, remove them

14. Pull the tray (2) away from the display enclosure. Remove the end cap (3) from the tray, andthen remove the cables (4).15. If it is necessary to r

17. If it is necessary to replace the webcam/ambient light sensor cable, disconnect the cable fromthe ambient light sensor board (1), and then remove

19. If it is necessary to replace the WLAN antenna cables, detach the WLAN antenna transceivers(1) from the adhesive on the back cover, and then relea

5 Computer SetupStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operatingsystem is not worki

NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or thekeyboard to navigate and make selections in Computer Setup.2

Category Description Web download: SRDVD Red Hat Enterprise Linux (RHEL) SRDVD SuSE Linux Enterprise (SLED)Restore Media: Windows 7 Professional 6

Computer Setup menusThe menu tables in this section provide an overview of Computer Setup options.NOTE: Some of the Computer Setup menu items listed i

Security menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisAdministrator ToolsSetup BIOS

System Configuration menuNOTE: Some of the listed System Configuration options may not be supported by your computer.Select To do thisLanguage Change

Select To do thisNOTE: Availability of these options varies by computermodel.●Enable/disable secondary battery fast charge (enabledby default).● Enabl

Select To do thisBuilt-In Device Options●Enable/disable the wireless button state (enabled bydefault).●Enable/disable embedded WLAN device radio (sele

Select To do thisPort Options NOTE: All port options are enabled by default.● Enable/disable the serial port.●Enable/disable the parallel port.●Enable

6 SpecificationsComputer specifications Metric U.S.DimensionsLength 25.2 cm 9.9 inWidth 37.4 cm 14.7 inHeight (front to rear) 3.2 to 3.7 cm 1.28 to 1.

Metric U.S.Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rateNOTE: Applicable product safety standards specify thermal limits

39.6-cm (15.6-in) FHD display specifications Metric U.S.DimensionsHeight 20.9 cm 8.25 inWidth 35.9 cm 14.15 inDiagonal 39.6 cm 15.6 inSurface treatmen

Hard drive specifications 500-GB* 320-GB* 250-GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mmWeight 101 g 101 g 101 gInterface type SA

2 External component identificationTopTouchPadComponent Description(1) Left pointing stick button Functions like the left button on an external mous

DVD±RW and CD-RW SuperMulti DL Combo DrivespecificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I,

Blu-ray Disc ROM DVD±RW SuperMulti DL Combo DriveApplicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT,CD-ROM, CD-ROM XA,MIXED MODE CD, CD-I,

Blu-ray Disc ROM Combo DriveApplicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,CD-ROM, CD-ROM XA, MIXED MODECD, CD-I, CD-I Bridge (Photo-C

DVD-ROM Drive specificationsApplicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD DigitalAudio, CD-XA ready (Mode 2, Form 1

7 Backup and recoveryWindows 7To protect your information, use Windows Backup and Restore to back up individual files and folders,back up your entire

Note the following when backing up:●Store personal files in the Documents library, and back it up regularly.●Back up templates that are stored in thei

Performing a recoveryIn case of system failure or instability, the computer provides the following tools to recover your files:● Windows recovery tool

NOTE: For additional information on recovering information using the Windows tools, perform asearch for these topics in Help and Support.Using f11CAUT

6. Select Repair your computer.7. Follow the on-screen instructions.Windows VistaTo protect your information, use the Backup and Restore Center to bac

The screen image is added to the document.4. Save the document.●When backing up to discs, use any of the following types of discs (purchased separatel

LightsComponent Description(1) TouchPad on/off light●Off: The TouchPad is on.● Amber: The TouchPad is off.(2) Caps lock light On: Caps lock is on.

NOTE: Windows includes the User Account Control feature to improve the security of yourcomputer. You may be prompted for your permission or password f

Using a Windows Vista operating system DVD (purchased separately)If you are unable to boot (start up) your computer, you must purchase a Windows Vista

8 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

9 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local law

Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis

4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display pane

10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift

15. Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside-down.WARNING! The backlight contains merc

18. Remove the backlight from the backlight frame.19. Disconnect the display panel cable (1) from the LCD panel.20. Remove the screws (2) that secure

Buttons and fingerprint readerComponent Description(1) TouchPad on/off button Turns the TouchPad on and off.(2)Power button ● When the computer is

IndexSymbols/Numerics1394 port, identifying 14AAC adapter, spare part number32, 36ambient light sensoridentifying 15spare part number 28, 40AMT option

front 12left side 14rear 16right side 13top 7Computer SetupFile menu 132navigating and selecting 130restoring factory settings 131Security menu 133Sys

audio-out (headphone) 13network 14RJ-11 (modem) 16RJ-45 (network) 14Kkeyboardproduct description 4removal 67spare part number 21, 38, 67keypad, integr

keyboard 4memory module 2microphone 3modem module 3operating system 5optical drives 3pointing devices 4ports 4power requirements 5processors 1product

Tthermal material, replacement 87tools required 42top coverremoval 71spare part number 22, 37, 71TouchPad button boardremoval 80spare part number 80To

Component Description(5)QuickWeb button●When the computer is off or in Hibernation, press thebutton to open HP QuickWeb.●When the computer is in Micro

KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) Function keys Execute frequently u

© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.AMD is a trademark of Advanced MicroDevices, Inc. Bluetooth is a trademarkowned by its propri

FrontComponent Description(1) Wireless light ●White: An integrated wireless device, such as a wirelesslocal area network (WLAN) device and/or a Blueto

RightComponent Description(1)Audio-out (headphone) jack Produces sound when connected to optional poweredstereo speakers, headphones, ear buds, a hea

LeftComponent Description(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as ade

DisplayComponent Description(1) Internal display switch Turns off the display or initiates Sleep if the display is closedwhile the power is on.NOTE: T

RearComponent Description(1)RJ-11 (modem) jack (select models only) Connects a modem cable.(2)Power connector Connects an AC adapter.16 Chapter 2 Ex

BottomComponent Description(1) Battery bay Holds the battery.(2)SIM slot Supports a wireless subscriber identity module (SIM). TheSIM slot is locate

Component Description(8)Bluetooth compartment Contains a Bluetooth device (select models only).(9)Wireless and memory modulecompartments, and hard dri

3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided

Computer major components20 Chapter 3 Illustrated parts catalog

Item Description Spare part number(1) 39.6-cm (15.6 in) FHD RGB UWVA LCD display assembly with DreamColor For use in computer models without webcams

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Item Description Spare part number For use in NorwayBacklit keyboard, for use in Norway652682-091652683-091 For use in PortugalBacklit keyboard, for

Item Description Spare part number(7) Power button board 652654-001(8) Fingerprint reader board bracket (included with the fingerprint reader board, s

Item Description Spare part number i5-2540M, 2.60 GHz (Turbo up to 3.30), dual-core processor, 3 MB L3 cache, 4 threads, 35W657410-001 i5-2520M, 2.5

Item Description Spare part number(27) Secure Digital (SD) card/USB 2.0 assembly board 652670-001(28) Power connector (included in the Cable Kit, spar

Item Description Spare part number Hard drive upgrade bay (not illustrated) 655547-001(37) WLAN module Intel Centrino Advanced N 6205, 2x2 a/b/g/n W

Display componentsItem Description Spare part number(1) Display bezel For use on computer models with a webcam 652639-001 For use on computer mod

Item Description Spare part number(6) WWAN antennas and cables (included in the Cable Kit, spare part number 652662-001.For information about Cable Ki

Plastics KitItem Description Spare part number Plastics Kit: 652664-001 Plastics Kit (for use in models with the Alcor chip upgrade) 684794-001(1) B

Cable KitItem Description Spare part number Cable Kit: 652662-001(1) WWAN antenna (2) WLAN antenna (3) Bluetooth module cable (4) RJ11 connector c

Mass storage devicesItem Description Spare part number(1) Hard drive bracket (included in the Hard Drive Hardware Kit, spare part number644694-001) (2

iv Safety warning notice

Item Description Spare part number Blu-ray Disc ROM DVD±RW SuperMulti DL Combo Drive 653021-001(4) Optical drive bracket 652688-001 Upgrade bay beze

Description Spare part numberPower cord for use in Denmark (3-prong) 491683-081Power cord for use in Switzerland (3-prong) 491683-111Power cord for us

Description Spare part numberHP keyed cable lock 626729-001Screw Kit● Phillips M2.0×5.0 captive screw● Black Phillips M2.5×12.0 captive screw● Silver

Sequential part number listingSpare partnumberDescription390632-001 Mouse, optical434594-001 Mouse, travel, USB490371-001 Power cord for use in North

Spare partnumberDescription491683-AD1 Power cord for use in South Korea (3-prong)491683-AR1 Power cord for use in South Africa (3-prong)491683-BB1 Pow

Spare partnumberDescription646212-001 150-W AC adapter652637-001 System board for use with dual-core processors in all countries and regions except Ru

Spare partnumberDescription652675-001 Heat sink with fan (for use in computers with AMD FirePro M5950 and NVIDIA Quadro 1000M graphicscards) 652676-00

Spare partnumberDescription652682-BG1 Keyboard with pointing stick for use in Switzerland (includes keyboard and pointing stick cables)652682-D61 Keyb

Spare partnumberDescription652683-D61 Backlit keyboard with pointing stick for use in India (includes keyboard and pointing stick cables)652683-DD1 Ba

Spare partnumberDescription660578-001 Upgrade bay bezel665116-002 i7-2670QM, 2.20 GHz (Turbo up to 3.10 GHz), processor 6 MB L3 Cache, 8 threads, 45 W

Table of contents1 Product description ...

4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:● To avoid hand contact, transport pr

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.● When seated, wear a wrist strap

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 95 screws and screw locks, in 15 differe

BatteryDescription Spare part number8-cell, 83-Wh Li-ion battery 632427-0018-cell, 75-Wh Li-ion battery 632425-0019-cell, 73-Wh Li-ion extended life b

SIMNOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling thecomputer. Be sure that the SIM is reinserted in the SI

Service access coverDescription Spare part numberService access cover 652648-001Before removing the service access cover, follow these steps:1. Shut d

Expansion memory modulesNOTE: Expansion memory slots are located in a compartment on the bottom of the computer.A computer having a system board with

Drive handling ... 43Grounding guidelines ...

3. Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent inc

RTC batteryDescription Spare part numberRTC battery 652650-001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you ar

WLAN moduleCAUTION: The WLAN module and the WWAN module are not interchangeable.Description Spare part numberAtheros 802.11 3x3 a/g/n WiFI Adapter 630

4. Remove the WLAN module (5) by pulling the module away from the slot at an angle.NOTE: WLAN modules are designed with a notch (6) to prevent incorre

WWAN moduleCAUTION: The WWAN module and the WLAN module are not interchangeable.Description Spare part numberHP hs2340 HSPA+ Mobile Broadband Module 6

4. Remove the WWAN module (4) by pulling the module away from the slot at an angle.NOTE: WWAN modules are designed with a notch (5) to prevent incorre

Bluetooth moduleNOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. TheBluetooth module cable is included in the Cabl

6. Remove the Bluetooth module.Reverse this procedure to install the Bluetooth module.Component replacement procedures 59

Hard driveDescription Spare part number750 GB, 7200 rpm hard drive 633252-001500 GB, 7200 rpm hard drive 634926-001320 GB, 7200 rpm, Self Encrypting h

3. Loosen the two Phillips M2.0×5.0 captive screws (2) that secure the smart card reader door tothe computer.4. Open the smart card reader door until

Service access cover latch ... 115Battery latch ...

7. If it is necessary to replace the hard drive bracket, remove the four Phillips M3.0×3.0 hard drivebracket screws (1) from the sides of the hard dri

Smart card readerDescription Spare part numberSmart card reader (includes door and cable) 652672-001Before removing the smart card reader, follow thes

3. Reopen the door (1), and then lift the smart card reader door straight up from the computer (2).4. If it is necessary to replace the smart card rea

Optical driveNOTE: All optical drive spare part kits include an optical drive bezel.Description Spare part numberDVD-ROM Drive 653019-001DVD±RW and C

5. If it is necessary to replace the optical drive bracket, position the optical drive with the reartoward you.6. Remove the three Phillips M2.0×3.0 s

KeyboardNOTE: For spare part numbers, see Computer major components on page 20.Before removing the keyboard, follow these steps:1. Shut down the compu

6. Lift the rear edge of the keyboard and then rotate the keyboard (3) forward until it rests upside-down on top of the TouchPad.7. Release the ZIF co

Reverse this procedure to install the keyboard.Primary memory moduleNOTE: Primary memory is installed under the keyboard.A computer having a system bo

2. Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent inc

Top coverThe top covers include TouchPad button and bracket.Description Spare part numberFor use on computer models with a fingerprint reader 652652-0

8 Power cord set requirements ... 15

3. Remove the following screws that secure the top cover to the base enclosure:●Four Torx 9M2.5×4.0 screws in the battery bay (1)●Three Torx 9M2.0×4.0

4. Pull up the back edge (1) of the top cover, and then lift the cover (2) away at an angle.Reverse this procedure to install the top cover.Component

Power button boardDescription Spare part numberPower button board 652654-001Before removing the power button board, follow these steps:1. Shut down th

4. Remove the two Torx 9M2.5×4.0 screws (4) that secure the power button board to the top coverand then remove the power button board (5).Reverse this

Function button boardDescription Spare part numberFunction button board (includes cable) 652665-001Before removing the function button board, follow t

5. Disconnect the function button board cable (4) from the function button board.Reverse this procedure to install the function button board.Component

Fingerprint reader boardDescription Spare part numberFingerprint reader board (includes bracket) 652681-001Before removing the fingerprint reader boar

4. Lift the fingerprint reader board (3) from the top cover.Reverse this procedure to install the fingerprint reader board.Component replacement proce

TouchPad button boardDescription Spare part numberTouchPad button board (included with top cover, spare part number 652652-001) Before removing the T

4. Lift the TouchPad button board (4) from the top cover.Reverse this procedure to install the TouchPad button board.Component replacement procedures

1 Product descriptionCategory DescriptionProduct Name HP EliteBook 8560w Mobile WorkstationProcessors Intel® Core™i7 processors i7-2860QM, 2.50GHz (T

VGA portDescription Spare part numberVGA port 652656-001Before removing the VGA port, follow these steps:1. Shut down the computer. If you are unsure

4. Lift and remove the port from the base enclosure (3).Reverse this procedure to install the VGA port.Component replacement procedures 83

Video card fan/heat sink assemblyDescription Spare part numberVideo card fan/heat sink assembly for use in computers with AMD FirePro M5950 and NVIDIA

5. Lift the video card fan/heat sink assembly from the base enclosure (4).NOTE: The thermal material must be thoroughly cleaned from the surfaces of t

Processor heat sinkAll heat sink spare part kits include replacement thermal material.Description Spare part numberNOTE: The processor heat sink is in

3. Remove the heat sink (2) from the computer.NOTE: The thermal material must be thoroughly cleaned from the surfaces of the processor heatsink compon

Graphics cardNOTE: All graphics card spare part kits include replacement thermal material.Description Spare part numberNVIDIA Quadro 1000M graphics ca

3. Remove the graphics card (2) by sliding it away from the slot at an angle.NOTE: The thermal material must be thoroughly cleaned from the surfaces o

ProcessorNOTE: All processor spare part kits include replacement thermal material.Description Spare part numberIntel Core i7 processors, quad-core i7

Remove the processor:1. Position the computer right-side up, with the front toward you.2. Use a flat-bladed screwdriver to turn the processor locking