HP D5400 Uživatelský manuál stáhnout pdf (Strana 102)

Solution 3: Tuck the flaps to avoid paper jams

Solution: To avoid paper jams, tuck the flaps inside the envelopes.

Cause: The flaps might get caught in the rollers.

Borderless printing produces unexpected results

Solution: Try printing the image from the photo imaging software that came with

the product.

Cause: Printing a borderless image from a non-HP software application produced

unexpected results.

The product is not responding

Try the following solutions to resolve the issue. Solutions are listed in order, with the most

likely solution first. If the first solution does not solve the problem, continue trying the

remaining solutions until the issue is resolved.

•

Solution 1: Turn on the product

•

Solution 2: Load paper in the input tray

•

Solution 3: Select the correct printer

•

Solution 4: Check the printer driver status

•

Solution 5: Wait until the product completes the current operation

•

Solution 6: Remove all cancelled print jobs from the queue

•

Solution 7: Clear the paper jam

•

Solution 8: Make sure the print carriage can move freely

•

Solution 9: Check the connection from the product to your computer

•

Solution 10: Reset the product

Solution 1: Turn on the product

Solution: Look at the On light located on the product. If it is not lit, the product is

turned off. Make sure the power cord is firmly connected to the product and plugged

into a power outlet. Press the On button to turn on the product.

Cause: The product was turned off.

If this did not solve the issue, try the next solution.

Solution 2: Load paper in the input tray

Solution: Load paper in the input tray.

For more information, see:

“

Load full-size paper” on page 18

Cause: The product was out of paper.

If this did not solve the issue, try the next solution.

Print troubleshooting 101

Troubleshooting

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