Hp Latex 3000 Printer Uživatelský manuál

Latex 3000 PrinterUser’s Guide

●Ensure that the operating temperature of the substrate recommended by the manufacturer is not exceeded. If this information is not available, ask the

CAUTION: Observe precautions when handling printheads because they are ESD-sensitive devices (see the Glossary on page 301). Avoid touching pins, lead

Change the left spittoon every time the cleaning roll is replaced. The foam is provided with the HP 881 Latex Cleaning Roll.Condensation collector bot

2. Disconnect the cartridge connector by pressing the tabs on each side of it and pulling it gently away from the cartridge.3. Remove the empty cartri

6. Connect the cartridge connector to the cartridge.NOTE: The cartridge connectors will refuse connection to the wrong type or color of cartridge. If

●Red steady light: there is a problem, check the Internal Print Server for more information●All lights off: no cartridge, cartridge not connected, or

4. The carriage moves automatically. Open the service position window to access it.5. The Internal Print Server tells you which printhead to remove. R

6. Lift the handle provided with the printhead, and pull the handle gently upwards to disconnect the printhead from the carriage.7. Remove the printhe

3. Tilt the printhead a little before taking it completely out of its pocket.4. If the printhead is to be reused, protect it using its orange sealing

3. Remove its packaging and protective caps.TIP: You may wish to keep the protective caps for later reuse, in case you ever want to remove a printhea

6. Press with two fingers on the primer to ensure the primer ports are well inserted.7. Secure the latch.8. Close the service position window and pres

Ink handlingHP recommends that you wear gloves when handling ink system components.Use of tools and keys●Users: Daily operations including printer set

2. Insert the printhead at an angle and below the two little latches shown below. Rotate it until it is vertical and press it to insert.3. Press on th

2. Press the Check button to perform routine cleaning automatically.Safe modeUnder certain conditions, including printer operation outside of environm

1. Printhead cleaning roll2. Aerosol filters3. Drying filters4. Left spittoonThe Internal Print Server provides instructions for all replacements. Go

3. Open the service position window.4. Open one latch on the left side of each aerosol filter module.5. Open the lid of each filter.6. Remove both aer

7. Insert the two new filters. There is only one way to insert them that works. If you feel resistance, try to insert the filter the other way round.8

2. Insert the new filters.3. Attach the two plastic flaps to each filter.4. Close the service position window.5. Click Next at the bottom of the wizar

Replace the left spittoon1. Open the front door.2. Locate the left spittoon at the left side of the print area.3. Slide out the left spittoon foam wit

5. Insert the new foam into the frame.6. Insert the frame into place in the left spittoon housing. Ensure that it is flat.7. Click Next at the bottom

2. In order to replace the printhead cleaning roll, unlock and open the door on the front right of the printer.3. Grip the handle and pull the whole p

4. Pull the black knob on the upper left and move the pinch system aside.5. Clean the rubber blade with the end of the roll.6. Slide both rolls off th

◦Internal Print Server key◦Torx screwdriver setNOTE: During the installation of the printer, the designated personnel receive training for the safe op

7. Slide the new roll onto the upper axle.8. Insert the upper axle, placing the end cap on the side, and slide it all together until you hear a click.

13. Grip the handle and push the whole printhead cleaning roll assembly back into the printer. Ensure that you push it as far as it will go.14. Close

The bottle should be emptied before it is full, which will typically be after about 60–70 liters of ink have been used. You should check the bottle pe

2. Remove the bottle.3. Empty the bottle.NOTE: The condensates are a mix of ink additives and water. Dispose of the condensates according to local reg

5. Take care that the mouth of the bottle is well positioned to receive the liquid falling from above.6. Close the door.118 Chapter 5 Handle the ink

6 Printer calibrationAlign the printheadsPrecise alignment between printheads is essential for color accuracy, smooth color transitions, and sharp edg

The picture below shows the distribution of printheads in the carriage. It also shows the correspondence between printhead and patterns, with guidance

Pattern Affected printheads Correction typeH c1, m1 Substrate axisI K Scan axis, bidirectionalJ M Scan axis, bidirectionalK C, Y, c, m Scan axis, bidi

●Load a different substrate with more contrast to perform the alignment.●Insert an intermediate correction (A=15, B=20), assuming the optimizer is wel

Zone 1: Printhead Row0 alignment check (closer to the substrate output)This area shows the printhead-to-printhead alignment for the first row of color

Warning labelsLabel ExplanationLocated on the e-cabinet; for service personnel onlyElectric shock hazardHeating modules operate at hazardous voltage.

vertical c0 line is displaced to the right, you need to move it to the left. Therefore, a value lower than your actual selection (L=12) is needed.●Sub

Zone 4: Scan-axis bidirectional alignment checkThis area shows scan-axis bidirectional alignment between colors. As in the description of the previous

Color calibration sets the ink restriction and linearization, which varies with the drop weight of the printhead. This calibration has been designed t

●Default status indicates that this substrate has never been calibrated, and therefore no reference state is defined.●Done status indicates that a col

In order to print accurate colors, it is necessary to convert the color values in your files to the color values that will produce the correct colors

1. Check the box to enable the OMAS (substrate-advance sensor). If it is disabled automatically while loading, you cannot enable it. However, if you d

Locate the lightest of the columns and enter its number as the advance parameter for the Printer > Printing adjustments dialog. The value chosen in

Printhead replacementNew substrate createdNew substrate importedNew substrate loadedPrint mode changedPoor print qualityColor calibration Recommende

7 HP Print CarePrint Care is a program that helps you to maintain your printer in optimal condition and advises you how to solve any problems that occ

NOTE: Individual tests are not selectable: the whole series of tests is run automatically.●Printer Tools help you to perform maintenance operations wi

Label ExplanationLocated internally on the substrate path and internally on the right cover; for maintenance/service personnel onlyHazardous moving pa

Most of these diagnostics can be run with the printer started normally. However, if you experience a severe error in the start-up progress that preven

Number Subsystem48 Scan beam49 Carriage aerosol50 Substrate advance sensor51 Safety interlocks52 Drop detector55 Carriage sensors58 Carriage sensors86

8 Hardware maintenanceWARNING! Hardware maintenance may be performed by trained personnel only. During printer installation, the designated personnel

HP Latex 3000 Printer Cleaning Kit contentsPart Quantity Use in maintenanceFlex cleaner and 12 flex sponges 1 Clean printhead contacts, printhead side

●Absorbent all-purpose cloth, for cleaning covers●Isopropyl alcohol, for general cleaningNOTE: If you are in an area (such as California) that regulat

●Flashlight, for general use●Folding steps, for general use●A flat screwdriverHow to perform maintenance operationsThe Maintenance section of the Prin

IMPORTANT: Strictly follow all the recommended steps for safety reasons. For example, switching the printer off protects you from electric shock and h

The following printer-system movements and processes are required during maintenance operations. The Printer tools menu in Print Care can be used when

●To move the drive roller, select Printer tools > Move the drive roller.◦Move (backwards)◦Move (forwards)◦Stop Other warnings◦Keep your clothin

CAUTION: The shutdown process takes some time to complete. Wait until the green power light is off before proceeding.2. Turn off the printer using the

Label ExplanationLocated internally, close to vacuum fan blades; for maintenance/service personnel onlyHazardous moving parts. Keep away from moving f

2. Pay attention to the Internal Print Server and rearm the printer when requested, as usual.CAUTION: In some maintenance procedures, the carriage bea

Summary of maintenance operationsTable 8-1 Maintenance operations for all substratesFrequency Maintenance operation Cross-reference Part number and d

Table 8-1 Maintenance operations for all substrates (continued)Frequency Maintenance operation Cross-reference Part number and descriptionReplace a p

Table 8-2 Additional maintenance operations for porous substrates (continued)Frequency Maintenance operation Cross-reference Part number and descript

Daily maintenanceMandatoryYou must perform an automatic printhead check and clean every morning. See Check and clean the printheads on page 104.Recomm

Check the print output areas for ink droplets, aerosol, or condensation, especially the area around and below the diverter wheels and the tension roll

Prepare to clean the print zone1. Ensure that you have the HP Latex 3000 Printer Cleaning Kit, provided with your printer.2. Ensure that the printer i

Risk of burns Crush hazard Risk of trapped fingersHazardous moving partLight radiation hazard Electric shock hazardFor more safety information, see Sa

Clean the carriage bottom▲Clean the carriage bottom with a lint-free cloth dampened with isopropyl alcohol. Be very careful not to touch the printhead

Clean the drying glasses1. Clean the drying glasses with a dampened cloth.2. Clean the drying glasses with a steel scourer.3. Continue cleaning the dr

Main componentsThe following views of the printer illustrate the main components.Front view1. Condensation collector bottle2. Ink cartridges3. Emergen

Finish off cleaning the carriage bottom1. Close the front door.2. Ensure that the cleaned parts are completely dry and all vapor has completely evapor

2. Pull the pinchwheel module to its lowest position.3. Clean the pinchwheels carefully with a cloth dampened with water; do not use petroleum-based c

2. Clean the roller with a clean cloth dampened with water; do not use petroleum-based cleaning liquids.CAUTION: Take care not to allow the roller to

2. Ensure that the printer is not printing.3. Turn off the printer in the correct way for maintenance operations: see Turn the printer off on page 142

2. There are seven ink deposits to be cleaned.3. Dampen the surface of each ink deposit with a cloth dampened with isopropyl alcohol.NOTE: If you are

4. Scrub the surface of each ink deposit with the steel scourer, taking care to move it from the inside of the printer towards the outside, to avoid p

Finish off after cleaning the ink deposits1. If you removed it earlier, put back the upper section of the right front cover and screw it into place.2.

2. Ensure that you have the cleaning wicks (one bag of 20) and a 10 ml bottle of lubricant oil from the HP Latex 3000 Printer Cleaning Kit, also provi

2. Moisten the surface of the wicks with the lubricant oil until it turns yellow. A fifth of the bottle should be enough for all 20 wicks.3. Run the d

4. Open the service position window.5. Insert the Carriage Rail Cleaning Tool front section.CAUTION: If you cancel the process before completion, reme

Rear view1. Emergency stop buttons2. Ink cartridges3. Loading table latches, one on each side4. Loading table5. Drive roller6. Substrate input spindle

6. Insert the Carriage Rail Cleaning Tool rear sections.7. Close the service position window and click Continue.8. When prompted, open the service pos

10. Close the service position window. The carriage returns to its normal position.11. Remove the cleaning wicks from the Carriage Rail Cleaning Tool

2. Slide off the cover of the front oiler foam.3. Remove the old foam.166 Chapter 8 Hardware maintenance ENWW

4. Remove the old wicks.5. Insert the new wicks.6. Insert the new foam.ENWW Clean the carriage rails and replace the oiler foams 167

7. Put back the cover.Replace the rear oiler foam and wicks1. Locate the rear oiler foam in the carriage.2. Slide off the cover of the rear oiler foam

3. Remove the old foam.4. Remove the two screws that attach the black oiler holder to the carriage, and pull the holder out of the carriage5. Remove t

6. Insert the new wicks.Check that the wicks are inserted correctly.7. Put the black oiler holder back into position. The holder has two pins to locat

8. Check again that the new wicks are inserted correctly.9. Tighten the screws.10. Insert the new foam.11. Slide in the cover.12. Close the service po

Empty the oil collector capsRisk of burns Crush hazard Risk of trapped fingersHazardous moving partLight radiation hazard Electric shock hazardFor mor

2. Check all of the front collectors at the center of the printer.3. Open the loading table latches.4. Open the loading table.5. Check all of the back

Carriage view1. Optimizer printhead latch2. Oiler foams3. Printhead4. Aerosol filters5. Drying filters6. Printhead latchPrinter softwareYour printer r

6. Open the printhead cleaning roll door at the front right of the printer. 7. Check the front and back collectors visible from the door.174 Chapt

8. Unscrew and remove the cover to access the capping station. ENWW Empty the oil collector caps 175

9. Check the front and back collectors visible from the opened cover.Also check the trays on the right; clean them if necessary by absorbing the oil w

10. Unscrew the pointed screws and remove the left cover.ENWW Empty the oil collector caps 177

11. Check the front and back collectors visible from the opened cover. One of the back screws has no collector, as indicated below.Also check the tray

12. In each case, remove and empty the collectors that are full, as shown below, and dispose of the oil according to local regulations.Maximum oil lev

13. Put the emptied collectors back into place.14. Recheck that all the emptied collectors in the each accessed area are back in place.Finish off afte

2. Ensure that the printer is not printing.3. Locate the fan filters on the printer.Replace the e-cabinet fan filters1. Pull off the plastic fan filte

2. For each fan, change the fan filter for the new one provided. Be careful to locate it correctly: it must cover the fan’s square surface.3. Put back

Prepare to replace the rubber blade1. Ensure that you have the Printhead Cleaning Roll Rubber Blade Kit (CZ056-67046), which is included in the Printe

Turn on the printer for the first time1. Make sure that the two bottom rows of circuit breakers at the front right of the printer are all in the up po

4. Pull out the printhead cleaning roll carriage.5. Put on gloves to protect your hands.6. Open the pinchwheel (pull out and rotate the black plastic

Replace the rubber blade1. Move the rubber blade to the replacement position.2. Use a flat screwdriver to remove the two screws shown below. While you

4. Remove the rubber blade and place the new one in position.5. Replace the screws. Screw them in with one hand while holding the spacer in place.Fini

2. Open the curing module latches.3. Pull out the curing assembly.ENWW Clean the perforated plate 187

Clean the perforated plate▲Lying on the floor as shown in the picture, clean the perforated plate of the curing modules with a lint-free cloth dampene

4. Move the carriage to the service position.5. Turn off the printer in the correct way for maintenance operations: see Turn the printer off on page 1

2. Unplug the connector.3. Unscrew the three screws shown below in order to remove the drying module (the left module is shown).4. Pull the drying mod

Drying lamps emitter—safety precautionsCAUTION: Disregard of the safety precautions or improper operation of the infrared emitter can lead to injuries

2. Take out the drying lamps section of the drying module.3. Remove the two screws shown below.192 Chapter 8 Hardware maintenance ENWW

4. Pull out the two clamps.5. Disconnect the four dryer lamp cables.6. Locate the lamp latches.ENWW Replace the drying lamps 193

© 2014 Hewlett-Packard Development Company, L.P.Edition 2Legal noticesThe information contained herein is subject to change without notice.The only wa

Level Turn off Turn on1: Major power electronics and engine off.Wait for the Internal Print Server to indicate that the printer is ready, then turn of

7. Release the screws that secure the lamp latches, and rotate the latches 180° to set the lamp free.8. Rotate and pull out the old lamp.194 Chapter 8

9. Carefully install the new lamp. Leave the golden side down towards the interior of the module; when correctly installed, the internal wires of the

2. Moisten both sides of the glass with a lint-free cloth dampened with isopropyl alcohol.NOTE: If you are in an area (such as California) that regula

4. Repeat the above two steps as many times as needed to remove any visible ink stains on the glass.5. Clean the air outlet using the same damp cloth.

Finish off replacing the drying lamps1. Close the service position window.CAUTION: Do not leave anything in the way of the carriage.2. Turn on the pri

2. Apply the grease to the exposed, middle part of the carriage beam screw by moving your finger up and down the screw, filling the threads with greas

Clean the rear scan-axis beamRisk of burns Crush hazard Risk of trapped fingersHazardous moving partLight radiation hazard Electric shock hazardFor mo

2. Remove the pointed screws indicated below and open the transparent cover at the right of the service position window.ENWW Clean the rear scan-axis

3. Clean the dust from the rear scan-axis beam, using a vacuum cleaner.Alternatively, use an absorbent cloth, moistened with deionized water, to wipe

dust, and ink aerosol can reach the substrate-advance sensor window and impair the performance of the sensor.Prepare to clean the substrate-advance se

5. Push the printer from the outside corners of the top covers. Remember to avoid slopes steeper than 5%.After moving the printer, you may in some cas

2. Clean the platen area around the sensor thoroughly with a clean cloth dampened with isopropyl alcohol.NOTE: If you are in an area (such as Californ

Replace a pinchwheel submodulePrepare to replace a pinchwheel submodule▲Ensure that you have the Pinchwheel Assembly (CZ056-67097), which is included

4. Remove the pinchwheel cover.5. Remove the screws that attach the pinchwheel submodule.6. Remove the broken submodule.7. Place the new submodule and

8. Place the cover and insert the screws.9. Close the loading table.Replace a primerRisk of burns Crush hazard Risk of trapped fingersHazardous moving

2. Open the latch. It is not usually necessary to remove the printhead.3. Remove the latch of the printhead whose primer is to be replaced. To remove

5. Install the new latch with primer.6. Replace the printhead, if it was removed, and close the latch.Finish off replacing a primer1. Close the servic

6. Stand on the folding steps and open the service position window.Replace the aerosol fan module1. Open the aerosol fan cover, as if you were going t

2. Remove the three screws that attach the cover, and remove the cover.3. Disconnect the two aerosol fan cable connectors.ENWW Replace the aerosol fan

4. Remove the main cable harness from the cover slot.5. Close the cover.6. Remove the nuts from the hinges. You must hold the nuts to prevent them fro

7. Remove the aerosol fan module and insert the new one.8. Put the hinges back in place, put back the nuts and tighten them.9. Open the new aerosol fa

2 HP Internal Print ServerStart the Internal Print ServerThe Internal Print Server starts automatically with Windows, and runs continually, in the bac

Prepare to replace the drying fan array1. Ensure that you have the necessary Drying Fans Array Kit: for the left drying module (CZ056-67024) or the ri

2. Unplug the connector.ENWW Replace the drying fans array 215

3. Unscrew the three screws shown below in order to remove the drying module (the left module is shown).4. Pull the drying module carefully out of the

2. Disconnect the drying fans array connector.3. Remove the screw attaching the drying fans array to the drying module.4. Remove the drying fans array

5. Put back the screw that you removed earlier.6. Reconnect the drying fans array connector.7. Reinstall the drying filter.Reinstall the drying module

Risk of burns Crush hazard Risk of trapped fingersHazardous moving partLight radiation hazard Electric shock hazardFor more safety information, see Sa

2. Unplug the connector.3. Unscrew the three screws shown below in order to remove the drying module (the left module is shown).220 Chapter 8 Hardwa

4. Pull the drying module carefully out of the carriage and lay it gently on a table.Replace the drying quartz glass1. To separate the drying glass an

2. Reconnect the electrical connector and close the latches.Finish off replacing the drying quartz glass1. Close the service position window.CAUTION:

Prepare to replace a curing fan and resistor module1. Ensure that you have the Curing Heater and Fan Module Kit (CZ056-67054), which is included in th

◦The Print, Cancel, and Print adjustment buttons◦The job queue◦The print preview and job settings●The Substrate pane includes the Substrate load/unloa

3. Raise the metal sheet in order to reach the interior of the module.4. Disconnect the two cables shown in the picture. You have to press the retenti

6. Remove the fan-resistor module.7. Put the new fan-resistor module into position.8. Screw in the screw and connect the two cables to each fan-resist

Finish off after replacing a curing fan and resistor module1. Close the front door.2. Turn on the printer in the correct way for maintenance operation

ENWW Replace a service station cap 227

2. Remove the service station cap, using three movements as shown below.228 Chapter 8 Hardware maintenance ENWW

3. Remove the spring that holds the cap from below.4. Attach the spring to the new service station cap and place it in position.Finish off after repla

2. Remove the intermediate tank with the broken bag.3. Put a piece of cloth in its place.230 Chapter 8 Hardware maintenance ENWW

4. Unplug the air tube from each bottle shown below.5. From the air tube, inject air (using the air pressure gun, for example) to clean the interior o

Prepare to replace an e-cabinet fuse1. Ensure that you have the E-cabinet PCA Fuses Kit (CZ056-67136), which is included in the Standard Uptime Kit (D

3. Locate the e-cabinet fuses.4. Locate the failing fuse identified by the Print Care error message logs.5. Pull out the fuse and insert a new one. En

●Font of footer text●Hot folderQueue Rules tab●Action when job fails●Action when job has been printed●Action when job is removed from the queueAdditio

Risk of burns Crush hazard Risk of trapped fingersHazardous moving partLight radiation hazard Electric shock hazardFor more safety information, see Sa

TIP: Remember which printhead came from which slot; the printer will report an error if you later replace a printhead in the wrong slot.2. Illuminate

4. Remove the piece of paper or cloth to prevent the dirt from spreading.5. Use the pneumatic air gun to dislodge any remaining dirt.6. Illuminate the

3. Open the handle.4. Load the sponge and close the handle as shown below.5. Remove the printhead cap and locate the contacts.ENWW Clean the printhead

6. Clean the contacts.CAUTION: Do not use the printhead interconnect wiper to clean the nozzles!Finish off cleaning the printhead contacts1. Wait unti

Prepare to replace a spindle valve1. Ensure that you have the Spindle Air Valve (Q6702-67025), which is included in the Standard Uptime Kit (D4J02A).2

Finish off replacing a spindle valve▲Test the new valve by inflating and deflating the spindle.Clean the roll-to-free-fall roller and pinchwheelsRisk

Clean the pinchwheels1. Open the roller latches at both sides and move the roller to the front.2. Lower the pressure roller lever so that the pinchwhe

Risk of burns Crush hazard Risk of trapped fingersHazardous moving partLight radiation hazard Electric shock hazardFor more safety information, see Sa

2. Close the front door.3. Go to the rear of the printer and open the loading table.4. Standing at the rear of the printer, clean the rear rail in the

Remote Assistance tab●Enable remote assistance●Enable proxy server and give detailsInternal Print Server menusThe Internal Print Server provides the f

Risk of burns Crush hazard Risk of trapped fingersHazardous moving partLight radiation hazard Electric shock hazardFor more safety information, see Sa

5. Open the lid of each filter.6. Remove both aerosol filters, using their handles.7. Use a flat screwdriver to remove the dry aerosol and then a brus

8. Reinsert both filters. There is only one way to insert them that works. If you feel resistance, try to insert the filter the other way round.9. Clo

4. Open the curing module latches.5. Open the curing module.CAUTION: Wait for the curing modules to cool down.6. Wipe the visible part of the protecto

Wipe the ribs of the ink collector modules1. Wipe the ribs of the ink collector modules with a lint-free cloth dampened with isopropyl alcohol.NOTE: I

Risk of burns Crush hazard Risk of trapped fingers Hazardous moving part Electric shock hazardFor more safety information, see Safety precautions on p

3. Open the curing module.CAUTION: Wait for the curing modules to cool down.4. Wipe the curing lip with a lint-free cloth dampened with isopropyl alco

Diverter interwheels1. Wipe the diverter interwheels with a lint-free cloth dampened with isopropyl alcohol, and make sure that the platen is dry befo

2. Slide in the new foams.CAUTION: Proper maintenance and genuine HP consumables are required to ensure that the printer operates safely as designed.

9 Troubleshoot substrate issuesLoading issuesThe substrate cannot be loaded successfully●A substrate cannot be loaded unless all printer subsystems (e

Printer status and alertsThe Internal Print Server displays the general status of the printer, the maintenance status, the loaded substrate, and the i

6. Use the Print Care diagnostic menu to raise the carriage beam, and check underneath for any pieces of substrate.7. Use the same menu to lower the c

The substrate is not flatIf the substrate does not lie flat when it comes out of the printer, but has shallow waves in it, you are likely to see defec

3. Check that there is no telescoping of the input roll.4. If you are using the roll-to-roll configuration with dual-roll spindles and you see smears,

2. Start with the recommended configuration and increase vacuum and tensions step by step (i to iv), following the table below.There are wrinkles and

NOTE: When printing with rolls that have not been precisely wound with the same tension along their width during manufacturing, you may notice that, w

5. Reload the substrate and try to minimize skew while loading. Check that you are loading the substrate using the correct procedure.6. If you have ex

10. Consider changing the printer configuration. Use the roll-to-free-fall configuration as it is least prone to wrinkles.11. If you cannot get rid of

5. Increase vacuum and tensions step by step (i to v) following the table below, until you find settings that work.There are physical marks on the sub

5. Reduce tensions and modify vacuum settings, following the table below step by step (a to c), until you find settings that work.There are drops of i

How to achieve better consistency between jobs of the same lengthThe printer has been designed to maximize consistency in the length of the printed su

Follow the instructions on your screen to download the firmware file and store it on your hard disk. Then select the downloaded file and click Update.

●If the collector keeps stopping, and collector movement causes the substrate to be tight between pressure roller and collector when winding, there co

10 Troubleshoot print-quality issuesGeneral adviceThe HP Latex 3000 printer has been designed and qualified to the highest standards to provide the op

●To achieve the best performance from your printer, use only genuine HP supplies and accessories, whose reliability and performance have been thorough

Defect Printhead check and cleanSubstrate-advance sensor checkPrinthead alignment Possible causes (for reference only)Banding X X ●Blocked nozzles●Su

The result of the alignment can be verified with the printhead alignment diagnostics plot. See Printhead alignment diagnostics plot on page 122.Advanc

If the problem persists, try adjusting tension and vacuum settings according to the table below, step by step (a to c), until you find settings that w

◦If the printhead alignment was done with a different substrate of different thickness, probably a new printhead alignment is needed.◦Fine-tune the al

There are three likely causes:●Coalescence. This is due to an excessive amount of ink, and the ink being misplaced as it is deposited on the substrate

from the Print Care window as soon as the substrate is unloaded, to avoid having the same problem with other substrates. See Clean the substrate-advan

●Increase the number of passes.●Reduce the ink density.●Check the printhead-to-ribs spacing in the Internal Print Server. If it is higher than normal,

3 Handle the substrateSupported substrate typesThe following substrate types are compatible with your printer. For specific substrate settings and pro

●Decrease vacuum and tension settings according to the table below, step by step (a to c), until you find settings that work.Wide bands at least 4 cm

●Increase vacuum and tension settings according to the table below, step by step (i to iv), until you find settings that work (by improving control in

Color misalignment is most likely to be caused by printhead misalignment. To check printhead alignment, print the printhead alignment diagnostics plot

is a possible source of color inaccuracy. You can eliminate the possibility by performing a color calibration (see Color calibration on page 125).●ICC

Possible causes●Uniform variations from tile to tile. When color changes uniformly it must be within the color consistency specification; see Color co

To confirm it, go to the Internal Print Server and select Printer > Advance Calibration to check the substrate advance. See Substrate-advance test

●Vacuum. In some thin substrates, if the vacuum is too high, the substrate follows the shape of the platen ribs, modifying the printhead-to-substrate

It is difficult to decide whether this kind of problem is due to wetting or to dot placement error (described below). The type of grain could be a clu

Print Care window as soon as the substrate is unloaded, to avoid having the same problem with other substrates. See Clean the substrate-advance sensor

●Wet print: The ink comes out of the curing module not perfectly dry, and in severe cases the ink can be smudged by touching it.Here are some tips for

PP and PE film and banner●Polypropylene (PP) film●Synthetic paper (such as Yupo)●Tyvek●Coated PE/HDPE (polyethylene) bannerPET film●Polyester (PET) ba

11 Troubleshoot ink cartridge and printhead issuesInk cartridgesCannot insert an ink cartridge1. Check that the cartridge is designed for your printer

Bent ink cartridge connectorYou may find that the ink cartridge connectors have become bent while the cartridge was disconnected (see Remove an ink ca

During a printhead replacement●A reseat message for a particular printhead●A printhead replacement incomplete message●A numerical error code starting

●Check that the O-rings in the primer ports are not broken or damaged. Replace the primer if any O-ring is missing or dented.●Replace the primer. See

Each section is used for a different purpose.1. Section 1 is a set of mid-tone areas printed with a single ink using a 6-pass print mode with nozzle s

Mid-tones (section 1) Nozzle health (sectiion 2)Drop detector Possible cause Action> 300 blocked > 300 blocked Printhead failure Hard-clean the

12 Troubleshoot other issuesThe printer does not start1. Check that the power supply to the printer is working.2. Check that the main power switch and

Request to reinitialize the carriageIn some cases you may be asked to reinitialize the carriage. This operation restarts some mechanical subsystems, a

13 When you need helpHP Proactive SupportHP Proactive Support helps reduce costly printer downtime by preemptively identifying, diagnosing and resolvi

◦The printer you are using: the product number and the serial number, found on the label on the door of the electrical compartment◦If there is an erro

Table of contents1 Introduction ...

3. Stick it to the platen, covering the substrate-advance sensor.4. Load the substrate that you want to check.5. Open your RIP software.6. Obtain the

14 Printer specificationsFunctional specificationsTable 14-1 Ink suppliesPrintheads Cyan and black, light magenta and light cyan, yellow and magenta,

Table 14-3 Passes, resolutions, and speeds (continued)Passes Ink densityResolution (ppi)Printing speed (m²/h)Printing speed (ft²/h)Rendering Printing

Mains power, input rated current●3-phase (line-to-line voltage): 200–240 V AC (±10%), 50/60 Hz, 48 A max; or●3-phase (line-to-line voltage): 380–415 V

Table 14-8 Printer environmental specifications (continued) Temperature range Humidity range Temperature gradientNot operating, in transport or stor

A Printer messagesOccasionally you may see messages such as the following in the Internal Print Server window.There are two types: text messages, whic

Table A-1 Text messages (continued)Message RecommendationColor calibration cancelled because of scanning errors The color calibration chart could not

Table A-1 Text messages (continued)Message RecommendationReplace aerosol filter You are advised to replace both aerosol filters. See Replace the aero

GlossaryAerosol filterThe printheads produce many fine droplets of ink, most of which are placed accurately on the substrate. However, a small proport

EthernetA popular computer networking technology for local area networks.FirmwareSoftware that controls your printer's functionality and is store

Vacuum pressureThe vacuum applied to the substrate in the printing zone helps to hold the substrate down on the print platen, keeping the distance to

Category Substrate Color calib.ApplicationsHP Photo-realistic Poster Paper 205 microns (8.1 mil) • 205 g/m² • 61 m (200 ft)YesHP Blue Back Billboard P

IndexAacoustic specifications 297add a print job 77aerosol fan modulereplace 209aerosol filterabout 94aerosol filtersclean 243replace 106air supply re

load substratecannot load 253load substrate into printer 45load substrate onto the spindle 43Mmaintenance kits 136maintenance off/on 142maintenance to

supported types 22telescoping 256tips 26unload 67variable shrinkage 263vibration noise 255view information 67wizard 68wrinkles 257substrate edge holde

●For third-party substrate solutions with ColorPRO technology, see http://ColorPROtechnology.com/.●HP PVC-free Wall Paper imprimé avec les encres HP L

◦Up to 0.4 mm (0.016 in): Print normally.◦0.4 to 2 mm (0.016 to 0.079 in): Raise the carriage beam to a custom position. Edge holders are not needed a

NOTE: This is based on reflective measurements on a 943 color target under CIE standard illuminant D50, and according to the standard CIEDE 2000 as pe

●The roll-to-free-fall configuration is suitable when you want to cut and remove one or more prints as soon as they come out of the printer. The subst

4. Select the substrate type.5. Press the Finish button in the Internal Print Server to start the substrate check, then enter the substrate type in th

Install an edge holderTo install an edge holder, stand at the front of the printer and attach the front of the edge holder (marked with the number 1 o

If the rear of the edge holder cannot be placed due to a ramp, slide the ramp away to provide space for the edge holder. There are three ramps to help

CAUTION: Ensure that the operating temperature of the substrate recommended by the manufacturer is not exceeded. If this information is not available,

Use a new substrate ...

3. Four ink-collector substrate-edge holders4. ProtectorNOTE: Keep the ink-collector container and protector core to protect and store the ink-collect

8. Open the front door.9. From the front on the right side, install the first module (1) and insert it into the guide (2) .10. Slide the module to the

12. Attach each one that you insert to a module that is already in place.13. Go to the rear of the printer, lower the pinchwheel latches (1), and pull

15. Check that all the ink collector modules are aligned with each other and that there are no gaps between them.16. Check that the foams fit into the

3. Slide or clip a barrier onto each end of the protector tab.4. Place the tab of the protector (1) onto the slot (2). The black side should be face u

5. Open the curing module latches (1) and the curing module (2).6. Drop the protector through the gap under the curing module.7. Close the curing modu

Unload the substrate (see Unload a roll on page 67) and remove the output spindle.To facilitate module uninstallation, we recommend raising the carria

4. Open the curing module latches and curing module and leave the protector to slide down softly.WARNING! Do not touch the internal enclosures of the

9. Place the protector in the packaging, and store it.Uninstall the six ink-collector modules1. Close the curing module and latches.2. From the rear o

Load a roll onto the spindleSingle-roll printingThe spindle has a pneumatic connector at one end and a gear at the other.1. Check that the gear is on

Clean the pinchwheels and drive roller ... 1

TIP: If the substrate is telescoped on the input roll, there is a risk of substrate jams and damage to the printheads. Try to straighten the edges of

Load a roll into the printerThe objective when loading substrate is to get a uniform tension across its width and length to minimize the risk of skew,

Each of the spindles has its own motor. The motors maintain tension on the substrate. Some vacuum is applied at the level of the platen to keep the su

2. Open the curing module latches.3. Open the curing module.ENWW Load a roll into the printer 47

4. Open the loading table latches.5. Open the loading table.6. Unwind a length of substrate.48 Chapter 3 Handle the substrate ENWW

7. Place it on the loading table.8. Close the loading table.9. Rewind the substrate manually until the leading edge is close to the pinchwheels.10. Cl

11. Go to the Internal Print Server and use the large blue button to advance the substrate until it reaches the output spindle. Ensure that the substr

19. Go to the Internal Print Server and press the Finish button. The printer rotates both rolls to check their diameters, and it also checks the width

3. Open the curing module latches.4. Open the curing module.52 Chapter 3 Handle the substrate ENWW

5. Open the loading table latches.6. Open the loading table.7. Unwind a length of substrate.ENWW Load a roll into the printer 53

11 Troubleshoot ink cartridge and printhead issues ... 284Ink ca

8. Place it in the print zone.9. Push the substrate through the printer until it reaches the output spindle.10. Align the substrate by checking that t

Load a roll (dual roll-to-roll configuration)The two substrate rolls are mounted on the rear dual-roll spindle and will be collected on the front dual

NOTE: When one roll runs out, you should lock the differential in the middle of the spindle, using the lever on the left-hand side.1. Go to the Intern

Manual loadingNOTE: Assisted loading is not recommended in a dual-roll configuration.1. Use the Internal Print Server to raise the carriage beam to it

14. Close the loading table.15. Ensure that the spindle differentials are unlocked.16. Use the Internal Print Server to lower the carriage beam to its

You can load substrate with the printed face inwards or outwards on the spindle, in which case the spindle will turn in the opposite direction. The pr

2. Unlatch the tension roller at both ends.3. Move the roller to the front, so that you have more space to pass the substrate behind the roller.4. Pas

Load a roll (roll-to-collector configuration)This configuration is similar to the roll-to-free-fall configuration, but with the addition of a collecto

●1524 mm (60 in): 1067-mm (42-in), 305-mm (12-in) and 152-mm (6-in) tubes●1829 mm (72 in): 1067-mm (42-in), 610-mm (24-in) and 152-mm (6-in) tubes●198

Double-sided printingSelecting the double-sided printing option will provide you with guidance and help specific to double-sided printing during the l

1 IntroductionWelcome to your printerYour printer is a high-productivity industrial printer for producing signs and graphics on a wide range of flexib

Side A: Load and print1. Load the roll-to-roll configuration: see Load a roll (roll-to-roll configuration) on page 45.NOTE: Neither the dual-roll spin

2. Collect the substrate onto the output spindle. Check the substrate is collecting correctly on to the spindle to avoid telescoping.3. Remove the inp

2. Align the registration line with the beginning of the platen.●If Side B: Calibration space was selected, align the dotted line.●Align the registrat

3. Define Side B (see Double-sided on page 84) and press the Print button.NOTE: Before pressing Print, ensure that the correct side is selected.The pr

each substrate type. This description is called a substrate preset. The printer is supplied with substrate presets for some specific substrate types,

MaterialThe first question from the wizard asks for the primary material of which your substrate is made.●Self-Adhesive Vinyl includes cast self-adhes

The print is organized into horizontal bands which are printed at a range of different ink densities. There are two different sections. The left part

●You can assign a name of your own choice to a particular substrate.●You can adjust the preset to suit the precise characteristics of your substrate.●

1. Adjust the drying power up or down.2. Adjust the curing power up or down.3. Illustrations of the possible effects of not enough, too much, and corr

◦Compensation 1: Reduce the ink density as described above.◦Compensation 2: Increase the optimizer ink level in 2% steps for each level that the numbe

The Quick Response (QR) code images found in some parts of this guide provide links to additional video explanations of particular topics. For an exam

Recommended print modes for each substrate type74 Chapter 3 Handle the substrate ENWW

* Non-porous textile or canvas. See Check the porosity of your substrate on page 23.Adjust the printing workflow for optimum color performance1. Check

TIP: Try to avoid wrinkling by using substrates that do not wrinkle, or by using a slower print mode that will allow you to lower the drying and curin

4 Create and manage print jobsAdd a new print jobEach print job must be created in your Raster Image Processor (RIP) and then added to the Internal Pr

2. Select the Add New Job icon or File > Add New Job. Navigate to the folder containing the print job files, and click Open to import the job into

3. The next dialog box displays information about the job.You can change the default job name the first time you open its properties window. Once you

The main difference is that there are now two queues, one per roll. Jobs sent to roll 1 will be seen in the first queue, and jobs sent to roll 2 in th

NOTE: Rotation is available only when the printer is not printing.The effect of rotation is shown in the preview. After you press the Save or Save As

●Add New Job : See Add a new print job on page 77.●Add Existing Job : Return a job to the queue that has been printed already. Printed jobs remain a

Step and RepeatStep and Repeat is a layout method that allows you to print multiple copies of a job side by side across the width of the substrate, if

●Do not insert objects through slots in the printer.●Test the functionality of the Residual Circuit Breaker (RCCB) every year (refer to the procedure

This method will automatically cut your image into sections and print the sections separately. There are two alternative ways to select the size of th

NOTE: In order to minimize registration errors on some substrates, you are recommended to compensate for substrate contraction in the RIP when the ima

NOTE: To compensate for any possible registration errors that may occur, centering the images is highly recommended.●For side B you can define the fol

2. Click the Layout button and preview how the printer will print each side.3. Click the Preview both button to see a simulation of how both images wi

The number of copies are automatically distributed according to the parameters defined in Define double-sided job on page 85 (number of rows, column,

6. Load Side B. See Side B: Load and print on page 65.NOTE: For accurate printing we recommend that Substrate Edge Detection is selected.7. When Side

TIP: Printing jobs side by side on the substrate gives you faster throughput and uses less substrate.You can use nesting in the Internal Print Server,

Nested jobs must all be printed with the same number of passes. Therefore, the number of passes used for all jobs will be copied from the first job.If

The Rearrange button automatically optimizes the positions of the images, keeping the established margin.When you are satisfied with the layout, press

5 Handle the ink systemInk system componentsInk cartridgesInk cartridges store the ink and are connected to the printheads, which deposit the ink on t