12” (30cm)
3 Setting up additional featuresUsing Beats Audio™ (select models only)Your HP TouchSmart PC features audio connectors (headphone and Audio Out )that
4 Maintaining your computerCleaning proceduresKeeping your computer system free of dust, dirt, and heat will prolong its life.●Dust, pet hair, and oth
Cleaning the keyboard andmouseWhen cleaning the keyboard keys, use a low setting on a battery-powered vacuumcleaner, to avoid removing key caps and sp
5 TroubleshootingRefer to the documentation provided by the product manufacturer for informationabout peripheral-specific problems, such as issues wit
Symptom Possible solutionComputer seemsto be locked upand is notresponding.Use the Windows Task Manager to close any programs not responding, or resta
PowerSymptom Possible solutionComputer doesnot turn off whenthe Power buttonis pressed.Press and hold the Power button until the computer turns off. C
Keyboard and mouse (general)Symptom Possible solutionKeyboardcommands andtyping are notrecognized by thecomputer.Use the mouse to turn off the compute
Keyboard and mouse (wireless)Symptom Possible solutionWireless keyboardor mouse does notwork or is notdetected.●Ensure that you are using the wireless
Speakers and soundSymptom Possible solutionNo sound isproduced.For Windows 7:1. Click Start, click Control Panel, click Action Center, and then clickT
Symptom Possible solutionI cannot connect tothe Internet.For Windows 7:1. Click Start, click Control Panel, click Action Center, and then clickTrouble
http://www.hp.com/go/contactHPhttp://welcome.hp.com/country/us/en/wwcontact_us.html
Updating devicedriversComplete the following procedure to update a driver, or to revert to an earlier version of thedriver if the new one does not sol
Softwareprogram andhardware driverreinstallationIf any of your factory-installed software programs or hardware drivers are damaged, you canreinstall i
6 Support informationWays to get helpEasy to reach. Easy to use. Award-winning HP Customer Support is our promise tohelp you get the most from your co
Phone assistance to get you up and running is covered for thirty (30) days from thetime you purchased your computer. After thirty (30) days, there may
Printed inThe power to make a changeThank you for your purchase. HP is dedicated to producing the highest quality, best performing, and easiest touse
Copyright and License© Copyright 2012 Hewlett-Packard DevelopmentCompany, L.P. The information contained hereinis subject to change without notice.The
1 Getting informationType of information Where to find●Set up your computer. Quick Setup (this Guide)●Use the computer.●Connect to the Internet.Quick
Type of information Where to find●Find computer warrantyinformation.●Get technical support.Limited Warranty and Support Guide or the Warranty and Supp
2 Setting up your computerWARNING! To reduce the risk of electrical shock or damage to yourequipment:• Place the computer in a location away from wate
d. Select Download drivers and software (and firmware), typeyour computer model name and number in the product field, and pressEnter.e. If necessary,
NOTE: Online Services provides a list of ISPs; however, youmight choose another ISP or transfer an existing account to thiscomputer. To transfer exist
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