HP 470 G1 Technické informace

HP ProBook 470 G1 Notebook PCMaintenance and Service Guide

Using System Diagnostics ... 9710 Comp

Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed files

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after thedownload is complete. If no instructions are disp

Setting a new boot order in Computer SetupTo start Computer Setup and set a boot device order that the computer uses each time it is turned onor resta

Use the arrow keys to select Main > Save Changes and Exit, and then press enter.Your changes go into effect when the computer restarts.Entering Mul

4. Select your computer model, and then select your operating system.5. In the Diagnostic section, click HP UEFI Support Environment.– or –Click Downl

9 Setup Utility (BIOS) and SystemDiagnostics in Windows 7Using Setup UtilitySetup Utility, or Basic Input/Output System (BIOS), controls communication

Navigating and selecting in Setup UtilityTo navigate and select in Setup Utility, follow these steps:1. Turn on or restart the computer, and then pres

Restoring factory settings in Setup UtilityNOTE: Restoring defaults will not change the hard drive mode.To return all settings in Setup Utility to the

Determining the BIOS versionTo determine whether available BIOS updates contain later BIOS versions than those currentlyinstalled on the computer, you

4. Double-click the file that has an .exe extension (for example, filename.exe).The BIOS installation begins.5. Complete the installation by following

Blu-ray ROM DVD±RW SuperMulti DL Drive ... 118DVD-ROM drive ...

10 Computer Setup (BIOS) and AdvancedSystem Diagnostics in SUSE LinuxComputer Setup, or Basic Input/Output System (BIOS), controls communication betwe

To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes, click the Exit icon in th

BIOS version information (also known as ROM date and System BIOS) can be displayed as follows:1. Start Computer Setup.2. Use a pointing device or the

Using Advanced System DiagnosticsAdvanced System Diagnostics allows you to run diagnostic tests to determine if the computerhardware is functioning pr

11 Backup and recovery in Windows 8To protect your information, use Windows backup and restore utilities to back up individual files andfolders, back

NOTE: The backup process may take over an hour, depending on file size and the speed of thecomputer.1. From the Start screen, type backup, click Setti

NOTE: For additional information on recovering information using the Windows tools, perform asearch for these topics in HP Support Assistant. To acces

Using Windows Refresh for quick and easy recoveryWhen your computer is not working properly and you need to regain system stability, the WindowsRefres

To use the Start screen:1. On the Start screen, point to the far-right upper or lower corner of the screen to display thecharms.2. Click Settings.3. C

12 Backup and recovery in Windows 7To protect your information, use Windows Backup and Restore to back up individual files and folders,back up your en

xii

Creating recovery mediaNOTE: Operating system recovery media can be created only once. Thereafter, the option to createthat media will not be availabl

Performing a system recoveryIn case of system failure or instability, the computer provides the following tools to recover your files:●Windows recover

Using f11 recovery toolsCAUTION: Using f11 recovery tools completely erases hard drive contents and reformats the harddrive. All files you have create

After the repair is completed:1. Eject the Windows 7 operating system DVD, and then insert the Driver Recovery disc.2. Install the Hardware Enabling D

13 Backup and Recovery in SUSE LinuxRecovery after a system failure is as good as your most recent backup. As you add new software anddata files, you

also restore the computer to its factory condition from the HP dedicated recovery partition on the harddrive.CAUTION: Using Recovery completely erases

14 SpecificationsComputer specifications MetricU.S.DimensionsLength 28.0 cm 11.0 inWidth 41.4 cm 16.3 inHeight (front to rear) 2.5 to 3.2 cm 1.0 to 1.

MetricU.S.Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rateNOTE: Applicable product safety standards specify thermal limits f

Hard drive specifications 750-GB* 500-GB* 320-GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mmWeight 115 g 101 g 101 gInterface type S

DVD±RW SuperMulti DL Drive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I,CD-I Bridge (Ph

1 Product descriptionCategory DescriptionProduct Name HP ProBook 470 G1 Notebook PCProcessors Intel® Core™ i7 processor, Quad Core, 3rd generation (6-

Blu-ray ROM DVD±RW SuperMulti DL DriveApplicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT,CD-ROM, CD-ROM XA,MIXED MODE CD, CD-I, CD-I Bridge

Standard disc 12 cm (4.72 in)Mini disc 8 cm (3.15 in)Disc thickness 1.2 mm (0.047 in)Track pitch 0.74 μmAccess time CD DVDRandom < 100 ms < 125

15 Statement of VolatilityThe purpose of this document is to provide general information regarding non-volatile memory inindustry-standards based HP B

i. Reboot the system. If the system has a Trusted Platform Module (TPM) and/or fingerprintsensor, one or two prompts will appear. One to clear the TPM

HP Sure StartSelect Intel-based 2013 HP Business Notebook PCs offer HP Sure Start, which provideshardwarebased assurance of the following:●HP-approved

Non-volatile memory usageNon VolatileMemory TypeAmount(Size)Does thismemorystorecustomerdata?Does thismemoryretain datawhen poweris removed?What is th

(present onlyin modelsending in a ‘p’or ‘w’ or withIntel CentrinoProtechnology)ProvisioningData andiAMT thirdparty datastore.firmware update utility.U

Questions and answers1. How can the BIOS settings be restored (returned to factory settings)?a. Turn on or restart the computer and press F10 when pro

16 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts ac, or fro

Country/region Accredited agency Applicable note numberJapan JIS 3The Netherlands KEMA 1New Zealand SANZ 1Norway NEMKO 1The People's Republic of

Category Description Customer-accessible Supports the following drives:●1-TB, 5400-rpm●750-GB, 5400-rpm●500-GB, 7200-rpm,●500-GB, 5400-rpm, hybrid (

17 RecyclingBatteryWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do notdispose of the battery in general hou

Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis

4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display pane

10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift

16. Position the display panel upside-down.WARNING! The backlight contains mercury. Exercise caution when removing and handling thebacklight to avoid

22. Release the tape (4) that secures the LCD panel to the display rear panel.23. Remove the LCD panel.24. Recycle the LCD panel and backlight.Display

IndexAAC adapter, spare part numbers23, 25AC adapter/battery light 12antennasdisconnecting 43spare part number 21, 26appsclosing 82displaying all 82sn

fingerprint reader assemblyremoval 52spare part number 18, 26, 52fingerprint reader, identifying 10fn key, identifying 10function boardremoval 54spare

power button, identifying 9power cableremoval 62spare part number 62power connector cable,illustrated 22power connector, identifying 12power cordset r

Windows button, identifying 10wireless antennasdisconnecting 43wireless displays, connecting 83wireless light 8wireless, product description 2WLAN ant

Category DescriptionPorts Audio-in (stereo microphone) Audio-out (stereo headphone) RJ-45 (Ethernet, includes link and activity lights) USB 3.0 (2)

Category Description Win 8.1 Multi-language (ML) 64-bit Win 8.1 Professional 64-bit Novell™: SuSE Linux™ – SLED 11, 64-bit, SP2 FreeDOS 2.0 Resto

Category Description Hard drive Memory module Optical drive WLAN module Keyboard5

2 External component identificationDisplayNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) WLAN antenn

TopTouchPadComponent Description(1) TouchPad on/off button Turns the TouchPad on and off.(2) TouchPad zone Moves the pointer and selects or activa

© Copyright 2013 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

LightsNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1)Power light ●On: The computer is o

Buttons and fingerprint reader (select models only)NOTE: Your computer may look slightly different from the illustration in this section.Component Des

Component Description(3)Wireless button Turns the wireless feature on or off but does not establish awireless connection.(4)Volume mute button Mutes a

FrontComponent Description(1)Hard drive light●Blinking white: The hard drive is being accessed.●Amber: HP 3D DriveGuard has temporarilyparked the hard

LeftComponent Description(1)Power connector Connects an AC adapter.(2) AC adapter/Battery light●White: The computer is connected to external poweran

RightComponent Description(1)Audio-out (headphone) jack Produces sound when connected to optional poweredstereo speakers, headphones, earbuds, a heads

BottomComponent Description(1)Battery and service door release latches ●Releases the battery from the battery bay bysliding the release latches one ti

Component DescriptionNOTE: The computer fan starts up automatically tocool internal components and prevent overheating. Itis normal for the internal f

PCID labelThe PCID label provides the information required to properly reset the notebook firmware (BIOS)back to factory shipped specifications when r

3 Illustrated parts catalogComputer major componentsNOTE: Details about your computer, including model, serial number, product key, and length ofwarra

Important Notice about Customer Self-Repair PartsCAUTION: Your computer includes Customer Self-Repair parts and parts that should only beaccessed by a

Item Description Spare part number(1) Display panel, 43.9-cm (17.3-inch), HD+, anti-glare, with webcam 723643-001(2) Keyboard (includes cable)NOTE: Fo

Item Description Spare part number 4000M, 2.4-GHz processor with 3-MB L3 cache (includes thermal grease) 737327-001 Intel Pentium processor, Dual Co

Item Description Spare part number(22) Service door Service door 723648-001 RCTO 747994-001Display componentsItem Description Spare part number(1)

Item Description Spare part number(5) Display hinges (left and right) (6) Display hinge covers (7) Antennas 723641-001(8) Display rear covers 723639

Item Description Spare part number(5) Power connector cable(6) Function board connector cable(7) Power button board cableMass storage devices Descrip

Miscellaneous partsDescription Spare part numberAC adapters90-W AC adapter 693712-00190-W AC adapter for use in India and the People’s Republic of Chi

Sequential part number listingCSR flag designations:A = MandatoryB = OptionalC = Service technician recommendedN = Non-user replaceableSpare partnumbe

Spare partnumberCSR flag Description693374-001 A 8-GB memory module (PC3L-12800, 1600-MHz, DDR3L)693712-001 A 90-W AC adapter693713-001 A 90-W AC adap

Spare partnumberCSR flag Description721953-291 A Keyboard for use in Japan721953-A41 A Keyboard for use in Belgium721953-AB1 A Keyboard for use in Tai

Spare partnumberCSR flag Description725889-001 A DVD-ROM drive (includes bezel, bracket, and screws)725890-001 A DVD±RW SuperMulti DL Drive (includes

iv Important Notice about Customer Self-Repair Parts

4 Removal and replacement procedurespreliminary requirementsTools requiredYou will need the following tools to complete the removal and replacement pr

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

5 Removal and replacement procedures forCustomer Self-Repair partsCAUTION: The Customer Self-Repair program is not available in all locations. Install

BatteryDescription Spare part number9-cell, 93 WHr, 2.8 Ah Li-ion battery 708458-0016-cell, 47 WHr, 2.2 Ah Li-ion battery 708457-001Before removing th

Service doorRemove the service door to access the memory module slot, hard drive, and other components.Before removing the service door, follow these

Using the optional security screwUse the optional security screw to lock the service door to the bottom of the computer. When not inuse the security s

4. Remove the battery (see Battery on page 34).5. Remove the service door (see Service door on page 35).To remove a hard drive:1. Turn the computer up

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

5. To remove the hard drive from the hard drive cover, remove the 4 Phillips PM3.0×4.0 screws (1)that secure the cover to the drive, and then lift the

Optical driveNOTE: All optical drive spare part kits include an optical drive bezel, bracket, and screws.Description Spare part numberBlu-ray ROM DVD±

4. Remove the optical drive (3) from the computer.5. To remove the bracket from the optical drive, remove the Phillips PM2.0×3.0 screw (1) thatsecures

Memory modulesNOTE: Primary and expansion memory is installed in a stacked configuration in the bottom of thecomputer.If only one memory module is ins

3. Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: Memory modules are designed with a notch to prevent incorre

WLAN/Bluetooth combo cardThe computer uses a card that provides both WLAN and Bluetooth functionality.Description Spare part numberMediatek MT7630E 80

4. Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: WLAN modules are designed with a notch to prevent incorrect i

KeyboardNOTE: For a detailed list of available keyboards, see Sequential part number listing on page 24.Description Spare part numberKeyboard 721953-x

5. Lift the top of the keyboard up at an angle (2).NOTE: Make sure not to prematurely pull the keyboard cable out of the system boardconnector.6. Rota

6 Removal and replacement procedures forAuthorized Service Provider partsCAUTION: Components described in this chapter should only be accessed by an a

vi Safety warning notice

Remove the top cover:1. Position the computer upside-down with the front toward you.2. Remove the following covers and screws that secure the top cove

4. Remove the following screws:(1) 2 Phillips PM2.0×3.0 screws from the optical drive bay(2) 5 Phillips PM2.5×3.0 screws from the battery bay5. Positi

●(3): Function board cable●(4): Card reader cable8. Pry the top cover off the computer to disengage it.NOTE: Begin by attempting to pry the top cover

(2): Power button board cable(3): USB/audio board cable(4): Card reader cableReverse this procedure to install the top cover.Component replacement pro

Fingerprint reader assemblyDescription Spare part numberFingerprint reader assembly (includes cable, bracket, holder, and screws) 723670-001Before rem

Power button boardDescription Spare part numberPower button board assembly 721531-001Before removing the power button board, follow these steps:1. Shu

When installing the power button board, insert the bottom of the board into the slot, and then rotateboard down into place. If the cable is connected

4. Turn the board upside down (3), and then disconnect the cable from the board (4).5. Remove the function board from the top cover.Reverse this proce

NOTE: Before you remove the card reader, make sure nothing (memory card or plastic insert) ininstalled.1. Position the top cover upside-down.2. Discon

Speaker assemblyDescription Spare part numberSpeaker assembly 723674-001NOTE: You must remove the left speaker to remove to function board cable.Befor

Table of contents1 Product description ...

5. Remove the speakers from the computer (4).Reverse this procedure to install the speaker assembly.58 Chapter 6 Removal and replacement procedures

USB/audio boardDescription Spare part numberUSB/audio board 721542-001Before removing the USB/audio board, follow these steps:1. Shut down the compute

System boardNOTE: All system board spare part kits include replacement thermal material.Description Spare part numberSystem board for use in models wi

Remove the system board:1. Position the computer upright with the front toward you.2. Disconnect the display cable (1) from the system board.3. Discon

Power cableThe power cable is included in the Cable Kit, spare part number 723646-001.Before removing the power cable, follow these steps:1. Shut down

Battery cableThe battery cable is included in the Cable Kit, spare part number 723646-001.Before removing the battery cable, follow these steps:1. Shu

RTC batteryDescription Spare part numberRTC battery 683601-001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you ar

Optical drive extension boardDescription Spare part numberOptical drive extension board 723675-001Before removing the optical drive extension board, f

Hard drive extension boardDescription Spare part numberHard drive extension board 725891-001Before removing the hard drive extension board, follow the

Fan/heat sink assemblyAll fan/heat sink assembly spare part kits include replacement thermal material.Description Spare part numberFan/heat sink assem

Equipment guidelines ... 325 Removal and replacement procedures for Customer Self

4. Lift the fan/heat sink from the system board (8).NOTE: Thoroughly clean thermal material from the surfaces of the system board components (1)(3)and

ProcessorNOTE: All processor spare part kits include replacement thermal material.Description Spare part numberIntel Core i7 processor, Quad Core 470

3. Lift the processor (2) straight up and remove it.NOTE: The gold triangle (3) on the processor must be aligned with the triangle embossed onthe proc

Latch assemblyNOTE: The latch kit is not spared.Before removing the latch assembly, follow these steps:1. Shut down the computer. If you are unsure wh

4. Rotate the left side of the lever upward to remove the pin on the top cover (2) from the groove inthe lever, and then lift the lever from the compu

Display assemblyAll display assemblies include WLAN antenna transceivers and cables.For a list of individual display spare parts, see Display componen

4. Place the computer upright and open as far as possible.5. Remove the WLAN antennas from the tabs and the routing path (1) on the top of the compute

9. If you need to remove the hinge covers from the display hinges, squeeze and pull the coversstraight up and off the display to remove them.If you ne

12. Remove the display bezel (6).The display bezel is available using spare part number 723640-001. Display bezel mylar screwcovers are available in t

15. Remove the display hinges and panel from the display enclosure (2).16. Position the display panel and hinge assembly upright.17. Remove the 3 Phil

Enhanced snap feature ... 83Discovering and connect

19. If it is necessary to remove the display/webcam cable assembly, disconnect the display panelcable from the rear of the display panel by lifting th

21. If it is necessary to remove the antennas from the display enclosure, remove the antennas fromclips on each side of the enclosure (1), gently lift

7 New Windows 8.1 featuresThis guide describes new Windows® features, which may update some of the information providedwith your computer. These new f

Action Using a keyboard and mouse Using touch gestures(1) Open an app Click a Start screen app. Tap a Start screen app.(2) Display the charms (Searc

Action Using a keyboard and mouse Using touch gestures1. Point to the upper-right or lower-rightcorner of the screen to display thecharms, and then cl

Enhanced snap featureYou can snap applications to the left or right side of the screen in order to view a Start screen appand a desktop app at the sam

Using Windows backup and restoreFor information about the Windows backup and restore features, see the HP Support Assistant.NOTE: The path to access t

Resource ContentsRegulatory, Safety and Environmental NoticesTo access this information:1. On the Start screen, type support, and then select theHP Su

8 Computer Setup (BIOS), MultiBoot, andHP PC Hardware Diagnostics (UEFI) inWindows 8Using Computer SetupComputer Setup, or Basic Input/Output System (

To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes:Click the Exit icon in the