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user’s guide
hp StorageWorks
vs80 1/8 autoloader
Part Number: C9265-90001
Edition 2
September 2002
© 2002 Hewlett-Packard Company
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Strany 1 - September 2002

user’s guidehp StorageWorksvs80 1/8 autoloader Part Number: C9265-90001Edition 2September 2002© 2002 Hewlett-Packard Company

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10 Installing the Autoloader Chapter 1Product OverviewFigure 1 Front Panel Controls1 Power switch (recessed)2 Mailslot3 Front panel LEDs4 Front pane

Strany 3 - 2 Operating the Autoloader 23

Chapter 1 Installing the Autoloader 11Figure 2 Rear Panel Overview1 68-pin SCSI connectors2 Fan vent3 Power connector

Strany 4 - A Technical Specifications 71

12 Installing the Autoloader Chapter 1Choosing a LocationChoose a location that meets the following criteria (see Technical Specifications on page 71

Strany 5 - B Customer Support 77

Chapter 1 Installing the Autoloader 13Unpacking the AutoloaderBefore you begin, clear a desk or table so that you can unpack the autoloader. You also

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14 Installing the Autoloader Chapter 1Identifying Product ComponentsAccessoriesFigure 3 Accessories1 SCSI Cable2 SCSI Terminator3 Power Cable4 ISV a

Strany 7 - Installing the Autoloader

Chapter 1 Installing the Autoloader 15Rack Kit Components (if rackmount unit)Figure 4 Rack Kit ComponentsMounting BracketsScrews and clip nutsMounti

Strany 8 - Installation Overview

16 Installing the Autoloader Chapter 1Installing the Autoloader into a RackThe autoloader fits all standard 19-inch racks, taking up 2U of space. To i

Strany 9 - SCSI Requirements

Chapter 1 Installing the Autoloader 173. Using the screws and clip nuts from the rackmount hardware package, secure one rail to each side of the rack

Strany 10 - Product Overview

18 Installing the Autoloader Chapter 14. Slide the autoloader onto the rails and secure the mounting bracket to the rack using the screws and clip nu

Strany 11 - 3 Power connector

Chapter 1 Installing the Autoloader 19Connecting the SCSI and Power CablesTo connect the SCSI and power cables to the autoloader, follow these steps:1

Strany 12 - Choosing a Location

2 Notice hp StorageWorks vs80 1/8 autoloaderNoticeThis document contains information that is protected by copyright. All rights are reserved. No part

Strany 13 - Unpacking the Autoloader

20 Installing the Autoloader Chapter 14. Attach the terminator to the remaining SCSI connector on the rear panel of the autoloader (if the autoloader

Strany 14 - Accessories

Chapter 1 Installing the Autoloader 21Preparing the Host and Verifying the ConnectionIf necessary, install a SCSI host adapter, software, and compatib

Strany 15 - Mounting Rails

22 Installing the Autoloader Chapter 1 Verify the connection between the autoloader and host by:— Installing the HP Library & Tape Tools diagnost

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Chapter 2 Operating the Autoloader 23Operating the AutoloaderChapter OverviewThis chapter describes the following: Operator’s Panel Overview on page

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24 Operating the Autoloader Chapter 2Operator’s Panel OverviewThe Operator's Panel consists of four LEDs, four buttons, and a 2-line by 16-charac

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Chapter 2 Operating the Autoloader 25Exporting the indicated cartridge will clear the error condition. See Exporting Cartridges on page 31. If these s

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26 Operating the Autoloader Chapter 2LED IndicatorsThe Operator's Panel includes four LED indicators that provide a variety of information as det

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Chapter 2 Operating the Autoloader 27Operator’s Panel Control ButtonsThe Operator’s Panel includes four buttons that provide access to all operations

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28 Operating the Autoloader Chapter 2Understanding the Menu StructureFigure 11 Operator’s Panel Menu Structure

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Chapter 2 Operating the Autoloader 29Using CartridgesBefore you use the autoloader, make sure you observe these general rules: Use only DLTtape IV ca

Strany 23 - Operating the Autoloader

hp StorageWorks vs80 1/8 autoloader 3Notice 2Typographical Conventions and Terms 2In This Manual 2Revision History 2Updates 21 Installing the Autoload

Strany 24 - Operator’s Panel Overview

30 Operating the Autoloader Chapter 2Importing CartridgesCaution Performing an import or export of media during a data backup may result in adverse re

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Chapter 2 Operating the Autoloader 31Figure 12 Importing a CartridgeExporting CartridgesCaution Performing an import or export of media during a dat

Strany 26 - LED Indicators

32 Operating the Autoloader Chapter 2Figure 13 Exporting a CartridgeLoading CartridgesThis option loads a cartridge from the autoloader carousel int

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Chapter 2 Operating the Autoloader 33Unloading CartridgesThis option unloads the cartridge from the tape drive into its original slot. To use this opt

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34 Operating the Autoloader Chapter 2Write-Protecting CartridgesAll cartridges have a write-protect switch to prevent accidental erasure of data. Befo

Strany 29 - Using Cartridges

Chapter 2 Operating the Autoloader 35Maintaining CartridgesTo ensure the longest possible life for all of your DLTtape IV cartridges, follow these gui

Strany 30 - Importing Cartridges

36 Operating the Autoloader Chapter 2Cleaning the Tape DriveWhen the Clean Drive LED is on, the autoloader's tape drive needs to be cleaned. An i

Strany 31 - Exporting Cartridges

Chapter 2 Operating the Autoloader 37To clean the tape drive, follow these steps:1. From the Home Screen or main menu, press the [+] or [-] button un

Strany 32 - Loading Cartridges

38 Operating the Autoloader Chapter 2Creating an Inventory of CartridgesThis option will build a new inventory of cartridges in the autoloader. To use

Strany 33 - Unloading Cartridges

Chapter 3 Autoloader Administration 39Autoloader AdministrationChapter OverviewThis chapter describes the following: Configuring the Autoloader on p

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4 hp StorageWorks vs80 1/8 autoloaderImporting Cartridges 30Exporting Cartridges 31Loading Cartridges 32Unloading Cartridges 33Write-Protecting Cartri

Strany 35 - Maintaining Cartridges

40 Autoloader Administration Chapter 3Configuring the AutoloaderThe Configuration menu provides access to the following autoloader configuration optio

Strany 36 - Cleaning the Tape Drive

Chapter 3 Autoloader Administration 41Changing the SCSI IDThis option changes the SCSI ID the autoloader uses. The autoloader operates as a single SCS

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42 Autoloader Administration Chapter 3Setting the Autoloader Operating ModeThe autoloader operating mode is determined by whether or not you are using

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Chapter 3 Autoloader Administration 43Circular ModeNote Circular mode is only applicable when the autoloader is in Sequential mode.This option turns C

Strany 39 - Autoloader Administration

44 Autoloader Administration Chapter 3Autoload ModeNote Autoload mode is only applicable if the autoloader is in Sequential mode.This option turns Aut

Strany 40 - Configuring the Autoloader

Chapter 3 Autoloader Administration 45Updating FirmwareCaution Do not power cycle or reset the autoloader during the upgrade process. Doing so could c

Strany 41 - Changing the SCSI ID

46 Autoloader Administration Chapter 3Using a Firmware Upgrade TapeNote The preferred method to update firmware is by using HP Library & Tape Tool

Strany 42 - Sequential Mode

Chapter 3 Autoloader Administration 47Note If the cartridge is not a valid code update cartridge, the LCD will temporarily display error code “BC,” th

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48 Autoloader Administration Chapter 3Running the Autoloader System TestCaution Running the system test for extended periods of time will reduce the l

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Chapter 3 Autoloader Administration 49Retrieving Information About the AutoloaderThe Information menu provides access to information about the autoloa

Strany 45 - Updating Firmware

hp StorageWorks vs80 1/8 autoloader 5Autoloader Specifications 72Environmental Specifications 73Tape Drive Specifications 74Media Specifications 75B C

Strany 46 - Using a Firmware Upgrade Tape

50 Autoloader Administration Chapter 3Note Errors will show as “X X YY”. “YY” represents the specific error code, and “X X” represents non pertinent a

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Chapter 4 Diagnostics and Troubleshooting 51Diagnostics and TroubleshootingChapter OverviewThis chapter describes the following: Using HP Library &am

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52 Diagnostics and Troubleshooting Chapter 4Using HP Library & Tape Tools to Diagnose ProblemsWith HP Library & Tape Tools installed on the ho

Strany 49 - View Event Log

Chapter 4 Diagnostics and Troubleshooting 53Troubleshooting Installation ProblemsProblems encountered during the installation of the autoloader are us

Strany 50 - Firmware Revision

54 Diagnostics and Troubleshooting Chapter 4To terminate the autoloader, locate the terminator in the accessories package and press it firmly into eit

Strany 51 - Troubleshooting

Chapter 4 Diagnostics and Troubleshooting 55Troubleshooting Common ProblemsThis section includes information on troubleshooting common autoloader prob

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56 Diagnostics and Troubleshooting Chapter 4Tape stuck in drive. Power cycle the autoloader, allow it to complete initialization (may take as long a

Strany 53 - ■ Termination:

Chapter 4 Diagnostics and Troubleshooting 57Cannot write to or read from tape. Make sure that the cartridge is write enabled (move the write-protect

Strany 54 - ■ Device Driver Installation:

58 Diagnostics and Troubleshooting Chapter 4SCSI IDChanged drive SCSI ID, but the host server does not recognize the new ID. Make sure that all SCSI

Strany 55 - Tape movement

Chapter 4 Diagnostics and Troubleshooting 59CleaningRecurring cleaning message or media attention light. Make sure you are using a DLT vs80 compatibl

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6 hp StorageWorks vs80 1/8 autoloader

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60 Diagnostics and Troubleshooting Chapter 4Media is rejected by the tape drive. Restore from tape NOT successful. You attempted to load media with a

Strany 58 - Autoloader performance

Chapter 4 Diagnostics and Troubleshooting 61Bad/defective/contaminated media If the Media Attention LED is cleared using a cleaning cartridge and the

Strany 59 - Media Compatibility

62 Diagnostics and Troubleshooting Chapter 4Removing Stuck CartridgesIf the autoloader experiences a severe mechanical problem or if you need to remov

Strany 60 - Media Attention LED Issues

Chapter 4 Diagnostics and Troubleshooting 635. Loosen the autoloader cover by removing the five screws on the back of the autoloader, and the screws

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64 Diagnostics and Troubleshooting Chapter 47. Remove the cartridge carrier that contains the tape you want to remove by lifting the carrier up and o

Strany 62 - Removing Stuck Cartridges

Chapter 4 Diagnostics and Troubleshooting 659. After removing the cartridges from the desired carriers, reinstall each carrier on the autoloader belt

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66 Diagnostics and Troubleshooting Chapter 4Autoloader Error CodesIf an error occurs during operation of the autoloader, the autoloader stops the curr

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Chapter 4 Diagnostics and Troubleshooting 673 0 83 Inventory not valid. The cartridge inventory is not valid because of manual changes or previous fat

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68 Diagnostics and Troubleshooting Chapter 43 0 94 Cartridge unload error. A failure occurred while trying to unload a cartridge from the drive to its

Strany 66 - Autoloader Error Codes

Chapter 4 Diagnostics and Troubleshooting 693 0 B1 RAM error. Cycle power on the autoloader and attempt the operation again. If the error recurs, cont

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Chapter 1 Installing the Autoloader 7Installing the AutoloaderChapter OverviewThis chapter describes the following: Installation Overview on page 8

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70 Diagnostics and Troubleshooting Chapter 4

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Appendix A Appendix Overview 71Technical SpecificationsAppendix OverviewThis appendix describes the following: Autoloader Specifications on page 72

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72 Autoloader Specifications Appendix AAutoloader SpecificationsTable 6 Autoloader SpecificationsCharacteristic SpecificationHeightPackagedUnpackage

Strany 71 - Technical Specifications

Appendix A Environmental Specifications 73Environmental SpecificationsTable 7 Environmental SpecificationsCharacteristic SpecificationTemperature/hu

Strany 72 - Autoloader Specifications

74 Tape Drive Specifications Appendix ATape Drive SpecificationsTable 8 DLT vs80 Drive SpecificationsDescription DLT1 (vs80)Read/write transfer rate

Strany 73 - Environmental Specifications

Appendix A Media Specifications 75Media SpecificationsTable 9 Media SpecificationsCharacteristic DLT Type IV MediaDLT1 formatted capacity 40 GB (non

Strany 74 - Tape Drive Specifications

76 Media Specifications Appendix A

Strany 75 - Media Specifications

Appendix B Appendix Overview 77Customer SupportAppendix OverviewThis appendix describes the following: Registering Your Product on page 78 Service O

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78 Registering Your Product Appendix BRegistering Your ProductRegistering your product ensures fast and easy access to Hewlett-Packard Customer Suppo

Strany 77 - Customer Support

Appendix B Service Options 79Service OptionsHP service options upgrade the warranty on your tape autoloader. A wide range of warranty options are avai

Strany 78 - Registering Your Product

8 Installing the Autoloader Chapter 1Installation OverviewInstalling the autoloader consists of the following steps, which are explained in more detai

Strany 79 - Service Options

80 Contacting HP Customer Support Appendix BContacting HP Customer SupportIf your autoloader fails during the warranty period and the suggestions in

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Appendix B Contacting HP Customer Support 81Backup Software SupportWhile the autoloader product itself is supported by Hewlett-Packard, all software p

Strany 81 - HP Telephone Support

82 Contacting HP Customer Support Appendix B United States (970) 635-1500; Monday - Friday, 7 am - 5pm Mountain Time Venezuela800 47 888 (Caracas 2

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Appendix B Contacting HP Customer Support 83 Netherlands+ 31 (0) 20 606 8751 Norway+ 47 22 11 6299 Portugal+ 351 (0)1 318 00 65 Spain+ 34 902 321

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84 Contacting HP Customer Support Appendix B Korea+ 82 2 3270 0700 Outside Seoul 080 999 0700 Malaysia+ 60 3 295 2566 New Zealand+ 64 9 356 6640

Strany 84 - Elsewhere

Appendix B Warranty Information 85Warranty InformationHP Products: HP StorageWorks vs80 1/8 AutoloaderDuration of limited warranty: One year1. HP war

Strany 85 - Warranty Information

86 Warranty Information Appendix BTO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE THE CUSTOMER’S SOLE AND EXCLUSIVE R

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87Aaccessories 14altitude specifications 73Asia-Pacific telephone support83autoloaderregistration 78autoloader accessories 14autoloader installati

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88Iimporting cartridges 30informationcycle count 49event log 49warranty 2information, gathered beforecontacting support 80installationcabling 19

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89Tape Tools 21, 45tapes 29stuck 62temperature and humidity spec-ifications 73testsystem 48troubleshooting 53troubleshooting table 55typograph

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Chapter 1 Installing the Autoloader 9Understanding Autoloader FeaturesThe autoloader is a SCSI-2 Low-Voltage Differential (LVD) data storage device th

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