Hp DV6 Uživatelský manuál

HP ENVY dv6 Notebook PCMaintenance and Service GuideIMPORTANT! This document is intended for HPauthorized service providers only.

Category Description Computer modelsequipped withan AMD processorComputer modelsequipped withan Intel processorProcessors (continued)●Intel® Quad Core

d.Top cover (see Top cover on page 66)e. USB board (see USB board on page 90)Remove the subwoofer:1. Disconnect the subwoofer cable (1) from the botto

Power connector cableNOTE: The power connector cable spare part kit includes the bracket.Description Spare part numberFor use only on computer models

4.Release the power connector (5) from the clip built into the base enclosure.5. Remove the power connector cable.Reverse this procedure to install th

3.Remove the optical drive connector (3).Reverse this procedure to install the optical drive connector cable.Display assemblyNOTE: The display assembl

5.Remove the hard drive (see Hard drive on page 52).6. Disconnect the wireless antenna cables from the WLAN module (see WLAN module on page 57).7.Remo

6.Remove the display assembly (2).7. If it is necessary to replace the display bezel or any of the display assembly subcomponents:a. Remove the displa

c.Remove the display bezel (6). The display bezel is available using spare part number698954-001.8. If it is necessary to replace the display panel:a.

c.Disconnect the webcamera/microphone module cable (3) from the webcamera/microphone module.d. Release the display panel cable from the clip built int

9.If it is necessary to replace the display panel cable:CAUTION: Be sure the work surface is clear of all tools, screws, and computer componentsbefore

b.Remove the webcamera/microphone module (2) from the display enclosure. Thewebcamera/microphone module is available using the following spare part nu

Category Description Computer modelsequipped withan AMD processorComputer modelsequipped withan Intel processorProcessors (continued)●Intel Dual Core

b.Remove the display speakers (2) from the display enclosure. The display speakers areavailable using spare part number 682096-001.13. If it is necess

5 Using Setup Utility (BIOS) andSystem DiagnosticsSetup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and

Downloading a BIOS updateCAUTION: CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation,download and install a BIOS up

Using System DiagnosticsSystem Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly.To start Sy

6 SpecificationsComputer specifications Metric U.S.DimensionsWidth 37.8 cm 14.88 inDepth 24.7 cm 9.72 inHeight (front to back) 2.94 to 3.25 cm 1.16 to

15.6-inch display specifications Metric U.S.DimensionsHeight 19.6 cm 7.72 inWidth 34.7 cm 13.66 inDiagonal 39.8 cm 15.67 inNumber of colors Up to 16.8

Hard drive specifications 1-TB* 750-GB** 640-GB** 500-GB** 320-GB**DimensionsHeight 12.7 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm and7.0 mmLength 100.2 mm 100.2

7 Backing up, restoring, andrecoveringYour computer includes tools provided by HP and the operating system to help you safeguard yourinformation and r

See Creating HP Recovery media on page 110.2. As you add hardware and software programs, create system restore points. A system restore pointis a snap

●Be sure that the computer is connected to AC power before you begin creating therecovery media.●The creation process can take up to an hour or more.

Category Description Computer modelsequipped withan AMD processorComputer modelsequipped withan Intel processorGraphics (continued) Internal graphics:

Minimized Image Recovery installs only drivers and hardware-enabling applications. Otherapplications included in the image continue to be available fo

Remove everything and reinstall WindowsSometimes you want to perform detailed reformatting of your computer, or you want to removepersonal information

What you need to know●HP Recovery Manager recovers only software that was installed at the factory. For software notprovided with this computer, you m

Using HP Recovery media to recoverYou can use HP Recovery media to recover the original system. This method can be used if your systemdoes not have an

8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

9 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not disposeof the battery in general household w

IndexAAC adapter light 19AC adapter, spare part numbers34, 41, 42Action keys 13antennalocations 11removal 102spare part number 32, 38,102Antenna Kit,

esc key 13Ethernet, product description 6external monitor port 18Ffan/heat sink assemblyremoval 82spare part numbers 29, 38,39, 40, 82fingerprint read

power connector 20power connector cableremoval 93spare part numbers 30, 38,93power cordset requirements 116spare part numbers 35, 36power light 15, 19

Category Description Computer modelsequipped withan AMD processorComputer modelsequipped withan Intel processorMemory Two customer-accessible/upgradab

Category Description Computer modelsequipped withan AMD processorComputer modelsequipped withan Intel processorOptical drive FixedSerial ATA12.7-mm tr

Category Description Computer modelsequipped withan AMD processorComputer modelsequipped withan Intel processorWireless (continued) Support for the fo

Category Description Computer modelsequipped withan AMD processorComputer modelsequipped withan Intel processorPorts●AC power●Combination audio-out (s

Category Description Computer modelsequipped withan AMD processorComputer modelsequipped withan Intel processorOperating system Preinstalled:●Windows

2 External component identificationFinding your hardware and software information▲Select Start > Computer.A list displays all the devices installed

DisplayItem Component Description(1) WLAN antennas (2)* Send and receive wireless signals to communicatewith WLANs.(2) Internal microphones (2) Record

© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.AMD, the AMD Arrow logo, andcombinations thereof, are trademarks ofAdvanced Micro Devices, In

Buttons, speakers, and fingerprint reader (selectmodels only)Item Component Description(1) Power button●When the computer is off, press the button to

KeysItem Component Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used s

Item Component Description(7) num lock key Controls the function of the integrated numeric keypad.Press the key to alternate between the standard nume

LightsItem Component Description(1) Power light●White: The computer is on.●Blinking white: The computer is in the Sleep state,which is an energy-savin

Item Component Description(4) Caps lock light On: Caps lock is on, which switches the keys to allcapital letters.(5) Fingerprint reader light (select

FrontComponent DescriptionDigital Media slot Supports the following digital card formats:●Secure Digital (SD) Memory Card●Secure Digital Extended Capa

Left sideItem Component Description(1) Vent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically to coolinternal

Right sideItem Component Description(1) Optical drive Reads and writes (select models only) to an optical disc.(2) Optical drive light●Green: The opti

Item Component Description(9) Power connector Connects an AC adapter.(10) Security cable slot Attaches an optional security cable to the computer.NOTE

BottomItem Component Description(1) Battery bay Holds the battery.(2) Battery release latch Releases the battery from the battery bay and opens theser

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

3 Illustrated parts catalog22 Chapter 3 Illustrated parts catalog

Service tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided on the service tag.Item Des

Computer major components24 Chapter 3 Illustrated parts catalog

Item Component Spare part number(1) 15.6-in display assembly (includes display panel cable, 2 WLAN antenna transceivers and cables, andwebcamera/micro

Item Component Spare part number For use only on computer models equipped with an Intel processor in the Netherlands 698952-B31 For use only on comp

Item Component Spare part number For use only on computer models equipped with the Intel 650M chipset, a 45-W processor, a graphics subsystem with di

Item Component Spare part number For use only on computer models equipped with the Intel 630M chipset, a 35-W processor, a graphics subsystem with di

Item Component Spare part number Intel Quad Core i7-3612QM 2.10-GHz processor (SC turbo up to 3.10-GHz, 1600-MHz FSB, 6.0-MB L3 cache, 35 W)680647-00

Item Component Spare part number(15) Power connector cable (includes bracket): For use only on computer models equipped with an AMD processor and a 9

Item Component Spare part number 8-GB memory module 670034-001 4-GB memory module 641369-001 2-GB memory module 652972-001(21) WLAN module: For us

iv Safety warning notice

Display assembly subcomponentsItem Component Spare part number(1) Display bezel 698954-001(2) Webcamera/microphone module 682105-001(3) Display panel:

Item Component Spare part number(8) Display enclosure in aluminum finish 682047-001 Display Screw Kit 682093-001Mass storage devicesItem Component Sp

Item Component Spare part number 1-TB, 5400-rpm, 12.7-mm 638974-001 320-GB, 5400-rpm, 9.5-mm 645193-001 For use only on computer models equipped wit

Component Spare part number65-W HP Smart AC adapter (RC/V, EM, 3-wire) 693710-001Power cord (3-pin, black, 1.83-m):For use on all computer models:For

Sequential part number listingSpare part number Description490371-001 Power cord for use on all computer models in North America (3-pin, black, 1.83-m

Spare part number Description634250-001 750-GB, 5400-rpm hard hard for use on all computer models (SATA, 9.5-mm, does not includehard drive connector

Spare part number Description671731-001 6-cell, 62-Wh, 2.8-Ah, Li-ion battery672412-001 9-cell, 100-Wh, 3.0-Ah, Li-ion battery675794-001 Atheros WB225

Spare part number Description682061-001 Fan/heat sink assembly for use only on computer models equipped with an Intel processor and agraphics subsyste

Spare part number Description682170-501 System board for use only on computer models equipped with the Intel 630M chipset, a 45-W processor, a graphic

Spare part number Description682180-601 System board for use only on computer models equipped with the AMD A70M chipset, a graphicssubsystem with UMA

Table of contents1 Product description ... 12

Spare part number Description693712-001 90-W HP Smart AC adapter for use on all computer models (PFC, 3-wire)693713-001 90-W HP Smart AC adapter for u

Spare part number Description698952-281 Keyboard without backlight for use only on computer models equipped with an Intel processor inThailand (includ

Spare part number Description710988-501 System board for use only on computer models equipped with the Intel 635M chipset, a 45-W processor, a graphic

4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep

Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage tothe computer, damage to a drive, or loss of i

CAUTION: To prevent damage to the computer when you are removing or installing internalcomponents, observe these precautions:Keep components in their

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 77 screws that must be removed, replaced

BatteryDescription Spare part number9-cell, 100-Wh, 3.0-Ah, Li-ion battery 672412-0016-cell, 62-Wh, 2.8-Ah, Li-ion battery 671731-0016-cell, 47-Wh, 2.

Electrostatic discharge damage ... 46Packaging and transporting guidelines ...

Hard driveNOTE: The hard drive spare part kit does not include the hard drive connector cable, hard drivebracket, or screws. These components are incl

3.Remove the service cover (3). The service cover is available using spare part number682088-001.4.Disconnect the hard drive connector cable (1) from

7.If it is necessary to replace the hard drive screws (1), hard drive bracket (2), or hard driveconnector cable (3), remove and replace the components

RTC batteryDescription Spare part numberRTC battery (includes cable and double-sided tape) 682091-001Before removing the RTC battery, follow these ste

Memory moduleDescription Spare part number8-GB memory module (PC3, 12800, 1600-MHz) 670034-0014-GB memory module (PC3, 12800, 1600-MHz) 641369-0012-GB

WLAN moduleDescription Spare part numberFor use with all computer models:Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 6557

3.Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: If the WLAN antennas are not connected to the terminals on the

Optical driveNOTE: The optical drive spare part kit includes a bezel and bracket.Description Spare part numberBlu-ray Disc ROM with SuperMulti DVD±R/R

3.Remove the optical drive (3) from the computer.4. If it is necessary to replace the optical drive bezel, use a thin tool or an unbent paper clip (1)

9.Remove the two Phillips PM2.0×3.5 screws (1) that secure the optical drive bracket tothe optical drive.10. Remove the optical drive bracket (2).Reve

Creating HP Recovery media ... 110Restore and recovery ...

Description Spare part numberFor use only on computer models equipped with an Intel processor in France 698952-051For use only on computer models equi

Remove the keyboard:1. Remove the Phillips PM2.5×5.5 screw (1) and the Phillips PM2.5×9.5 screw (2) that securethe keyboard to the computer.2. Rest th

6.Lift the rear edge of the keyboard (1), and then swing the keyboard (2) up and forward until itrests upside down on the palm rest.7. Release the zer

9.Remove the keyboard (5).Reverse this procedure to install the keyboard.Component replacement procedures65

Top coverDescription Spare part numberTop cover (includes TouchPad and cable) 708033-001Before removing the top cover, follow these steps:1. Turn off

2.Remove the three Phillips PM2.5×5.5 screws that secure the top cover to the computer.3. Remove the nine Phillips PM2.5×3.5 screws that secure the to

7.Remove the three Phillips PM2.5×5.5 screws that secure the top cover to the computer.8. Lift the rear edge of the top cover (1) until the left and r

Top speakersDescription Spare part numberTop speakers (include speaker cables) 682095-001Before removing the top speakers, follow these steps:1. Turn

4.Remove the top speakers (4).Reverse this procedure to install the top speakers.Power button boardDescription Spare part numberPower button board (in

Remove the power button board:1. Turn the top cover upside down, with the front toward you.2.Detach the power button board cable (1) from the top cove

viii

c.Keyboard (see Keyboard on page 61)d. Top cover (see Top cover on page 66)Remove the fingerprint reader board:1. Turn the top cover upside down, with

TouchPad button boardDescription Spare part numberTouchPad button board (includes cable and bracket) 682225-001Before removing the TouchPad button boa

3.Release the TouchPad board ZIF connector (2) to which the TouchPad button board cable isconnected, and then disconnect the cable from the TouchPad b

7.Remove the two Phillips PM2.5×3.5 screws (1) that secure the TouchPad button board tothe top cover.8. Remove the TouchPad button board (2).Reverse t

Remove the solid-state drive:1. Remove the Phillips PM2.0×3.5 screw (1) that secures the solid-state drive to the system board.(The solid-state drive

System boardNOTE: The system board spare part kit includes replacement thermal material. Replacement thermalmaterial is also available in the Thermal

Description Spare part numberFor use only on computer models equipped with the Intel 635M chipset, a 35-W processor, agraphics subsystem with discrete

Before removing the system board, follow these steps:1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnth

4.Disconnect the subwoofer cable (2) from the system board.5. Turn the computer right side up, with the front toward you.6.Open the computer.7. Discon

8.Detach the display panel cable (5) from the heat sink. (The display panel cable is attached tothe heat sink with double-sided tape.)9.Disconnect the

1 Product descriptionCategory Description Computer modelsequipped withan AMD processorComputer modelsequipped withan Intel processorProduct Name HP EN

11.Remove the three Phillips PM2.5×5.5 screws (1) that secure the system board tothe base enclosure.Reverse this procedure to install the system board

Before removing the fan/heat sink assembly, follow these steps:1. Turn off the computer. If you are unsure whether the computer is off or in Hibernati

3.Following the 1, 2, 3, 4, 5, 6, 7 sequence stamped into the fan/heat sink assembly, loosenthe seven captive Philllips screws (2) and (3) that secure

5.Following the 1, 2, 3, 4 sequence stamped into the fan/heat sink assembly, loosen the fourcaptive Philllips screws (2) that secure the fan/heat sink

NOTE: The following illustration shows the replacement thermal material locations on a computermodel equipped with an AMD processor and a graphics sub

NOTE: The following illustration shows the replacement thermal material locations on a computermodel equipped with an Intel processor and a graphics s

ProcessorNOTE: The processor spare part kit include replacement thermal material. Replacement thermalmaterial is also available in the Thermal Materia

Description Spare part numberIntel Dual Core i3-3120M 2.50-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, 35 W) 700627-001Intel Dual Core i3-3110M 2.30

3.Lift the processor (3) straight up, and remove it.NOTE: The gold triangle (4) on the processor must be aligned with the triangle icon embossedon the

Remove the USB board:1. Disconnect the USB board cable (1) from the system board.2. Remove the Phillips PM2.5×5.5 screw (2) that secures the USB board