HP Deskpro EP DT 6700 Technické informace

Compaq Deskpro EN Seriesof Personal ComputersMaintenance &Service GuideCOVER2.PM5 6/24/98, 1:31 PM1

Compaq Deskpro EN Series of Personal Computers ixappendix FTroubleshooting Without DiagnosticsPreliminary Checklist ...

5-10 Desktop Removal and Replacement5.7 Cover Latch Retainer Removal 1. Prepare the computer for disassembly (Section 5.4).CAUTION: When the comput

Compaq Deskpro EN Series of Personal Computers 5-115.8 Drive Power Cable PositionsWhen removing and installing the power cables to the drives, consult

5-12 Desktop Removal and Replacement5.9 Mass Storage Devices5.9.1 Side-Mounted Hard Drive Removal 1. Prepare the computer for disassembly (Section 5

Compaq Deskpro EN Series of Personal Computers 5-135.9.2 5.25-Inch Drive Removal 1. Prepare the computer for disassembly (Section 5.4).CAUTION: Whe

5-14 Desktop Removal and Replacement5.9.3 3.5-Inch Drive Removal from 5.25-Inch Drive Adapter 1. Prepare the computer for disassembly (Section 5.4).

Compaq Deskpro EN Series of Personal Computers 5-15 8. If this is a hard drive, remove the four screws that secure the drive into the adapter, then

5-16 Desktop Removal and Replacement5.10 Drive Release Latches5.10.1 3.5-Inch Drive Release Latch Removal 1. Prepare the computer for disassembly (S

Compaq Deskpro EN Series of Personal Computers 5-175.10.2 5.25-Inch Drive Release Latch Removal 1. Prepare the computer for disassembly (Section 5.4

5-18 Desktop Removal and Replacement5.11 Tilt Drive Cage 1. Prepare the computer for disassembly (Section 5.4).CAUTION: When the computer is plugge

Compaq Deskpro EN Series of Personal Computers 5-195.12 Expansion Board Cage Components5.12.1 Disconnecting and Raising the Expansion Board Cage 1.

Compaq Deskpro EN Series of Personal Computers xiprefaceABOUT THIS GUIDEThis Maintenance and Service Guide is a troubleshooting and repair guide that

5-20 Desktop Removal and Replacement5.12.2 Expansion Board Removal 1. Prepare the computer for disassembly (Section 5.4).CAUTION: When the computer

Compaq Deskpro EN Series of Personal Computers 5-215.12.3 Expansion Board Cage Removal 1. Prepare the computer for disassembly (Section 5.4).CAUTION

5-22 Desktop Removal and Replacement 5. Disconnect the speaker cable from the front of the riser board at P6 and unhook the cable fromthe top of the

Compaq Deskpro EN Series of Personal Computers 5-23 7. Pull the expansion board cage straight up out of the chassis.✎It is not necessary to remove t

5-24 Desktop Removal and Replacement5.12.4 Riser Board Removal 1. Prepare the computer for disassembly (Section 5.4).CAUTION: When the computer is

Compaq Deskpro EN Series of Personal Computers 5-255.12.5 Expansion Board Cage Guide Bracket Removal 1. Prepare the computer for disassembly (Sectio

5-26 Desktop Removal and Replacement5.12.6 Lift Lever Removal 1. Prepare the computer for disassembly (Section 5.4).CAUTION: When the computer is p

Compaq Deskpro EN Series of Personal Computers 5-275.12.7 Fan Removal 1. Prepare the computer for disassembly (Section 5.4).CAUTION: When the compu

5-28 Desktop Removal and Replacement5.13 Expansion Board Cage Chassis-Mounted Guide Bracket Removal 1. Prepare the computer for disassembly (Section

Compaq Deskpro EN Series of Personal Computers 5-295.14 System Board and its Components5.14.1 System Board Removal 1. Prepare the computer for disas

xii About This GuideTechnician Notes!WARNING: Only authorized technicians trained by Compaq should attempt to repair this equipment. Alltroubleshooti

5-30 Desktop Removal and Replacement5.14.2 Microprocessor Removal 1. Prepare the computer for disassembly (Section 5.4).CAUTION: When the computer

Compaq Deskpro EN Series of Personal Computers 5-31Removing the Celeron MicroprocessorCAUTION: Never remove the heat sink from the processor.To repla

5-32 Desktop Removal and Replacement5.14.3 Memory RemovalMemory may be expanded by adding or replacing up to three DIMMs on the system board.CAUTION:

Compaq Deskpro EN Series of Personal Computers 5-335.14.4 Battery Removal 1. Prepare the computer for disassembly (Section 5.4).CAUTION: When the c

5-34 Desktop Removal and Replacement5.15 Graphics Solutions5.15.1 AGP Graphics Board Removal 1. Prepare the computer for disassembly (Section 5.4).C

Compaq Deskpro EN Series of Personal Computers 5-355.15.2 Matrox Millennium II Graphics Memory 1. Prepare the computer for disassembly (Section 5.4)

5-36 Desktop Removal and Replacement5.15.3 ATI RAGE PRO TURBO AGP Graphics Memory InstallationIt is not necessary to remove the graphics board to inst

Compaq Deskpro EN Series of Personal Computers 5-375.16 Speaker Removal 1. Prepare the computer for disassembly (Section 5.4).CAUTION: When the com

5-38 Desktop Removal and Replacement5.17 Power Supply Removal 1. Prepare the computer for disassembly (Section 5.4).CAUTION: When the computer is p

Compaq Deskpro EN Series of Personal Computers 5-395.18 Power Switch Cable Components5.18.1 Smart Cover Lock Solenoid Removal 1. Prepare the compute

Compaq EN Series of Personal Computers 1-1chapter 1PRODUCT DESCRIPTIONThis chapter describes the model offerings and features of the Compaq Deskpro EN

5-40 Desktop Removal and Replacement5.18.2 Power Switch Cable Assembly RemovalThe power switch mounting bracket and status LEDs are a part of this cab

Compaq Deskpro EN Series of Personal Computers 5-41 9. Align the rear cable clip at the bottom of the drive cage so that it is parallel to the botto

Compaq Deskpro EN Series of Personal Computers 6-1 chapter 6MINITOWER REMOVAL AND REPLACEMENTAfter completing all necessary removal and replacement pr

6-2 Minitower Removal and Replacement 6.2 Disassembly Sequence ChartUse the chart below to determine the disassembly sequence for removing components

Compaq Deskpro EN Series of Personal Computers 6-36.3 Preparation for DisassemblySee Chapter 4, “Removal and Replacement Preliminaries,” for initial p

6-4 Minitower Removal and Replacement6.4 Computer Base Assembly6.4.1 Computer Base Removal 1. Turn off the computer before rotating the computer. Fa

Compaq Deskpro EN Series of Personal Computers 6-56.4.2 Computer Feet Removal 1. Turn off the computer before rotating the computer. Failure to do s

6-6 Minitower Removal and Replacement6.5 Cable Lock InstallationThe cable lock is an optional device used to help secure the unit. 1. Separate the p

Compaq Deskpro EN Series of Personal Computers 6-76.6 Access Panel Removal 1. Prepare the computer for disassembly (Section 6.3).CAUTION: When the

6-8 Minitower Removal and Replacement6.7 Front Bezel Assembly6.7.1 Front Bezel Removal 1. Prepare the computer for disassembly (Section 6.3).CAUTION

1-2 Product Description1.1 Compaq Deskpro EN Series of Personal Computer ModelsThe Compaq Deskpro EN Series of Personal Computers is available in conf

Compaq Deskpro EN Series of Personal Computers 6-96.7.2 Power Button Removal 1. Prepare the computer for disassembly (Section 6.3).CAUTION: When th

6-10 Minitower Removal and Replacement6.7.3 Bezel Blank Removal 1. Prepare the computer for disassembly (Section 6.3).CAUTION: When the computer is

Compaq Deskpro EN Series of Personal Computers 6-116.8 Mass Storage Devices6.8.1 Primary 3.5-Inch Hard Drive Removal 1. Prepare the computer for dis

6-12 Minitower Removal and Replacement6.8.2 5.25-Inch Drive Bay Device RemovalThis section describes how to remove any drive from a 5.25-inch drive ba

Compaq Deskpro EN Series of Personal Computers 6-136.8.3 3.5-Inch Drive Removal from 5.25-Inch Drive Adapter 1. Prepare the computer for disassembly

6-14 Minitower Removal and Replacement 7. If this is a hard drive, remove the four screws that secure the drive in the adapter, then slide thedrive

Compaq Deskpro EN Series of Personal Computers 6-156.9 Drive Release Latch Removal 1. Prepare the computer for disassembly (Section 6.3).CAUTION: W

6-16 Minitower Removal and Replacement6.10 Expansion Board Cage Components6.10.1 Disconnecting and Raising the Expansion Board Cage 1. Prepare the c

Compaq Deskpro EN Series of Personal Computers 6-176.10.2 Expansion Board Removal 1. Prepare the computer for disassembly (Section 6.3).CAUTION: Wh

6-18 Minitower Removal and Replacement6.10.3 Expansion Board Cage Removal 1. Prepare the computer for disassembly (Section 6.3).CAUTION: When the c

Compaq EN Series of Personal Computers 1-31.1.2 Desktop CCP ModelsConfig.CodeProcessor/Bus SpeedHardDriveDriveType RAMCD-ROM O/SNetworkInterface Graph

Compaq Deskpro EN Series of Personal Computers 6-19 4. Disconnect the speaker cable from the front of the riser board at P6 and unhook the cable fro

6-20 Minitower Removal and Replacement6.10.4 Riser Board Removal 1. Prepare the computer for disassembly (Section 6.3).CAUTION: When the computer i

Compaq Deskpro EN Series of Personal Computers 6-216.10.5 Expansion Board Cage Guide Bracket Removal 1. Prepare the computer for disassembly (Sectio

6-22 Minitower Removal and Replacement6.10.6 Lift Lever Removal 1. Prepare the computer for disassembly (Section 6.3).CAUTION: When the computer is

Compaq Deskpro EN Series of Personal Computers 6-236.10.7 Fan Assembly Removal 1. Prepare the computer for disassembly (Section 6.3).CAUTION: When

6-24 Minitower Removal and Replacement6.11 Expansion Board Cage Chassis-Mounted Guide Bracket Removal 1. Prepare the computer for disassembly (Secti

Compaq Deskpro EN Series of Personal Computers 6-256.12 System Board and its Components6.12.1 System Board Removal 1. Prepare the computer for disas

6-26 Minitower Removal and Replacement6.12.2 Microprocessor Removal 1. Prepare the computer for disassembly (Section 6.3).CAUTION: When the compute

Compaq Deskpro EN Series of Personal Computers 6-276.12.3 Memory RemovalMemory may be expanded by adding or replacing up to three DIMMs on the system

6-28 Minitower Removal and Replacement6.12.4 Battery Removal 1. Prepare the computer for disassembly (Section 6.3).CAUTION: When the computer is pl

1-4 Product Description1.2 FeaturesBus speed66 or 100 MHzDiskette drive3.5-inch drive, 1.44-MB standardProcessorIntel Celeron Processor at 300 MHz wit

Compaq Deskpro EN Series of Personal Computers 6-296.13 Graphics Solutions6.13.1 AGP Graphics Board Removal 1. Prepare the computer for disassembly

6-30 Minitower Removal and Replacement6.13.2 Matrox Millennium II Graphics Memory Upgrade 1. Prepare the computer for disassembly (Section 6.3). 2.

Compaq Deskpro EN Series of Personal Computers 6-316.13.3 ATI RAGE PRO TURBO AGP Graphics Memory InstallationIt is not necessary to remove the graphic

6-32 Minitower Removal and Replacement6.14 Speaker Removal 1. Prepare the computer for disassembly (Section 6.3).CAUTION: When the computer is plug

Compaq Deskpro EN Series of Personal Computers 6-336.15 Power Supply Removal 1. Prepare the computer for disassembly (Section 6.3).CAUTION: When th

6-34 Minitower Removal and Replacement6.16 Power Switch Cable Components6.16.1 Smart Cover Lock Solenoid Removal 1. Prepare the computer for disasse

Compaq Deskpro EN Series of Personal Computers 6-356.16.2 Power Switch Cable Assembly RemovalThe power switch mounting bracket and status LEDs are a p

6-36 Minitower Removal and ReplacementRemoving the Power Switch Cable AssemblyTo install the power switch cable assembly, reverse the removal procedur

Compaq Deskpro EN Series of Personal Computers 7-1chapter 7SERVICE NOTESCAUTION: Do not use the desktop version of this computer as a minitower. Doin

Compaq Deskpro EN Series of Personal Computers 8-1chapter 8SPECIFICATIONSThis chapter provides physical, environmental, and performance specifications

Compaq EN Series of Personal Computers 1-51.3 System DesignThis section presents a design overview and functional descriptions of the key components o

8-2 Specifications8.1.2 System InterruptsHardware IRQ System FunctionIRQ 0 System Timer Interrupt (Not on ISA Bus)IRQ 1 Keyboard (Not on ISA Bus)IRQ 2

Compaq Deskpro EN Series of Personal Computers 8-38.1.4 System I/OI/O Address(Hex)System Function(Shipping Configuration)I/O Address(Hex)System Functi

8-4 Specifications8.1.5 System Memory MapSize Memory Address System Function256 KB FFFC0000h to FFFFFFFFh System ROM3839 MB 10000000h to FFFBFFFFh PCI

Compaq Deskpro EN Series of Personal Computers 8-58.2.2 Ultra ATA Hard Drives3.2-GB 6.4-GB 8.4-GBCompaq Spare Part Number 166873-001 166973-001 166981

8-6 Specifications8.2.3 Wide UltraSCSI Hard Drives4.3 GB 9.1 GBCompaq Spare Part Number 179287-001 179288-001Transfer RateInterface (MB/sec) 40.0 40.0

Compaq Deskpro EN Series of Personal Computers 8-78.2.4 24X Max CD-ROM DriveCompaq Spare Part Number 166869-001Applicable Disc CD-ROM mode1, mode 2Mix

8-8 Specifications8.2.5 32X Max CD-ROM DriveCompaq Spare Part Number 327659-001Applicable Disc CD-ROM mode1, mode 2Mixed mode (audio and data combined

Compaq Deskpro EN Series of Personal Computers 8-98.3 KeyboardU.S. MetricDimensionsHeightWidthDepth 1.50 in18.00 in 6.50 in 3.81 cm45.72 cm16.51 cm

8-10 Specifications8.5 Supported Graphics Resolutions8.5.1 ATI RAGE PRO TURBO GraphicsNumber of Colors SupportedATI RAGE PRO TURBO AGP ATI RAGE PRO TU

Compaq Deskpro EN Series of Personal Computers 9-1chapter 9CONNECTORS, JUMPERS, AND SWITCHES9.1 System BoardSystem Board Overview (007998-102 on the L

1-6 Product Description1.3.2 Minitower Design OverviewThe minitower models of the Compaq Deskpro EN Series of Personal Computers use a highlyserviceab

9-2 Connectors, Jumpers, and Switches9.2 Riser Board9.2.1 Desktop Riser BoardFront Side of Desktop Riser BoardTable 9-2Front Side of Riser BoardItem D

Compaq Deskpro EN Series of Personal Computers 9-3Rear Side of Desktop Riser BoardTable 9-3Rear Side of Riser BoardItem Description Item DescriptionP1

9-4 Connectors, Jumpers, and Switches9.2.2 Minitower Riser BoardFront Side of Minitower Riser BoardTable 9-4Front Side of Riser BoardItem Description

Compaq Deskpro EN Series of Personal Computers 9-5Rear Side of Minitower Riser BoardTable 9-5Rear Side of Riser BoardItem Description Item Description

9-6 Connectors, Jumpers, and Switches9.3 Switch SettingsSwitch SW1Table 9-6Switch SW1 Password ControlS1 ActionOn Disable PasswordOff Enable PasswordT

Compaq Deskpro EN Series of Personal Computers 9-79.4 System Board JumpersLocating the CMOS Jumpers9.4.1 Clearing ConfigurationThe computer's con

9-8 Connectors, Jumpers, and Switches9.5 Hard DrivesMaxtor Ultra ATA Hard Drive Jumper SettingsTable 9-9Maxtor Ultra ATA Hard Drive Jumper SettingsDef

Compaq Deskpro EN Series of Personal Computers 9-9Seagate, Fujitsu, and Western Digital Ultra ATA Hard Drive Jumper SettingsTable 9-10Seagate, Fujitsu

Compaq Deskpro EN Series of Personal Computers A-1appendix ACONNECTOR PIN ASSIGNMENTS✎This appendix contains the pin assignments for many connectors.

A-2 Connector Pin AssignmentsTable A-3Parallel InterfaceConnector and Icon Pin Signal12345678910111213141516171819202122232425 1 2 3 4 5 6 7 8

Compaq EN Series of Personal Computers 1-71.4 Preloaded SoftwareThe computer is shipped with Microsoft Windows 95 or Windows NT 4.0 installed as theop

Compaq Deskpro EN Series of Personal Computers A-3Table A-5MonitorConnector Pin Signal5432110987615 14 13 12 11 1 2 3 4 5 6 7 8 9101112131415

A-4 Connector Pin AssignmentsTable A-6Ultra SCSIConnector and Icon Pin Signal1-1112131415-2526272829303132333435363738394041424344454647484950GroundRe

Compaq Deskpro EN Series of Personal Computers A-5Table A-8Line-In Audio ConnectorConnector and Icon1/8-inch MiniphoneTable A-9Microphone ConnectorCon

A-6 Connector Pin AssignmentsTable A-11USB ConnectorConnector and Icon Pin Signal12341234VCC- Data+ DataGroundTable A-12Ethernet RJ-45Connector and Ic

Compaq Deskpro EN Series of Personal Computers A-7Table A-13IDE/EIDE Drive Cable139240Pin Signal Pin Signal 1 2RESETGND2122DMARQGND 3 4DD7DD82324D

A-8 Connector Pin AssignmentsTable A-14SCSI CD-ROM Cable491250Pin Signal Pin Signal 1 2RESDRV_GND2627GNDOCHRDY 3 4D070082829CABLE SELECTDAK 5 6D

Compaq Deskpro EN Series of Personal Computers A-9Table A-15AGP ConnectorPin Signal "B" Signal "A" Pin Signal "B" Signal

Compaq Deskpro EN Series of Personal Computers B-1appendix BPOWER CORD SET REQUIREMENTSThe voltage select switch feature on the computer permits it to

B-2 Power Cord Set RequirementsCountry-Specific RequirementsPower Cord Set Requirements–By CountryCountry Accrediting Agency Applicable Note NumbersAu

Compaq Deskpro EN Series of Personal Computers C-1appendix CHARD DRIVESCompaq Computer Corporation uses IDE hard disk drives that conform to two diffe

NoticeThe information in this guide is subject to change without notice.COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FORTECHNICAL OR EDITORIAL ERRO

1-8 Product Description1.5 Desktop Computer FeaturesThe Compaq Deskpro EN Series of Personal Computers ships with a mouse and keyboard. ACompaq color

Compaq Deskpro EN Series of Personal Computers D-1appendix DDIAGNOSTIC ERROR CODESDiagnostic error codes occur if the system recognizes a problem whil

D-2 Diagnostic Error CodesTables D-2 through D-18 list possible error codes, descriptions of each error condition, andactions required to resolve the

Compaq Deskpro EN Series of Personal Computers D-3Table D-3Memory Test Error CodesErrorCode Description Recommended Action0200-xx Memory machine ID te

D-4 Diagnostic Error CodesTable D-6Diskette Drive Test Error CodesErrorCode Description Recommended Action0600-xx Diskette ID drive types test failed.

Compaq Deskpro EN Series of Personal Computers D-5Table D-9Hard Drive Test Error CodesErrorCode Description Recommended Action1701-xx Hard drive forma

D-6 Diagnostic Error CodesTable D-11Video Test Error CodesErrorCode Description Recommended Action2401-xx Graphics controller test failed. 1. Replace

Compaq Deskpro EN Series of Personal Computers D-7Table D-11 ContinuedErrorCode Description Recommended Action2458-xx Advanced VGA BitBLT test. The f

D-8 Diagnostic Error CodesTable D-14CD-ROM Test Error CodesErrorCode Description Recommended Action6600-xx ID test failed. The following steps apply t

Compaq Deskpro EN Series of Personal Computers D-9Special Error CodesThis section includes the error codes for the following devices:SCSI Hard drive

D-10 Diagnostic Error CodesTable D-18Special Test Error CodesError Code Description Recommended ActionXXXX-02 Drive not installed. Check cable connect

Compaq EN Series of Personal Computers 1-91.5.2 Drive Positions1Standard 3.5-inch 1.44-MB diskette drive2Optional 5.25-inch CD-ROM drive (half-height)

Compaq Deskpro EN Series of Personal Computers D-11Table D-18 ContinuedError Code Description Recommended ActionXXXX-41 SCSI bus stayed busy. Replace

Compaq Deskpro EN Series of Personal Computers E-1appendix EPOST ERROR MESSAGESAn error message results if the Power-On Self-Test encounters a problem

E-2 POST Error MessagesTable E-1 ContinuedMessage Beeps* Probable Cause Recommended Action213-Incompatible DIMMmodule in DIMM sockets1, 2, or 32S DIM

Compaq Deskpro EN Series of Personal Computers E-3Table E-1 ContinuedMessage Beeps* Probable Cause Recommended Action914 None Hood lock is not connec

E-4 POST Error MessagesTable E-1 ContinuedMessage Beeps* Probable Cause Recommended ActionInvalid Electronic SerialNumberNone Electronic serial numbe

Compaq Deskpro EN Series of Personal Computers F-1appendix FTROUBLESHOOTING WITHOUT DIAGNOSTICSPreliminary ChecklistThis section describes some simple

F-2 Troubleshooting Without DiagnosticsSolving Minor ProblemsTable F-1Solutions for Minor ProblemsProblem Possible SolutionComputer will not turn on.

Compaq Deskpro EN Series of Personal Computers F-3Diskette Drive ProblemsThis section identifies some quick checks for diskette drive-related problems

F-4 Troubleshooting Without DiagnosticsDisplay ProblemsThis section identifies some quick checks for display-related problems.Table F-3Solutions for D

Compaq Deskpro EN Series of Personal Computers F-5Table F-3 ContinuedProblem Possible SolutionScreen goes blank. A screen blanking utility may be ins

1-10 Product Description 1.5.3 Rear Panel Connectors1Power Cord Connection2Smart Cover Lock3Microphone Connector4Ethernet RJ-45 Connector (some models

F-6 Troubleshooting Without DiagnosticsHard Drive ProblemsThis section identifies some quick checks for hard drive-related problems.The information pr

Compaq Deskpro EN Series of Personal Computers F-7Hardware Installation ProblemsYou may need to reconfigure the computer when you add or remove hardwa

F-8 Troubleshooting Without DiagnosticsCD-ROM Drive ProblemsThis section identifies some quick checks for CD-ROM drive-related problems.Table F-7CD-RO

Compaq Deskpro EN Series of Personal Computers F-9Memory ProblemsThis section identifies some quick checks for memory-related problems.Table F-8Memory

F-10 Troubleshooting Without DiagnosticsNetwork ProblemsSome common causes and solutions for network problems are listed in the following table. These

Compaq Deskpro EN Series of Personal Computers F-11Table F-10 ContinuedProblem Possible SolutionNetwork controller stoppedworking when an expansionbo

F-12 Troubleshooting Without DiagnosticsResolving Audio Hardware ConflictsHardware conflicts occur when two or more peripheral devices contend for the

Compaq Deskpro EN Series of Personal Computers G-1appendix GSCSI GUIDELINESThis appendix contains helpful guidelines for installing Small Computer Sys

G-2 SCSI GuidelinesTermination 1. Every SCSI chain must be terminated at both ends regardless of whether it is an internal SCSIchain, an external SC

Index I-1Index33.5-inch drive release latchremoval and replacement,5-1655.25-inch driveremoval and replacement,5-13, 6-125.25-inch drive release latch

Compaq EN Series of Personal Computers 1-111.6 Minitower Computer FeaturesThe Compaq Deskpro EN Series of Personal Computers ships with a mouse and ke

I-2 Indexline-in audio, A-5line-out audio, A-4microphone pin assignments,A-5minitower rear panel, 1-13monitor, A-3mouse, A-1parallel interface, A-2se

Index I-3removal and replacement,5-3, 6-5flash ROM, 2-24floppy drive. See diskettedrivefront bezelplastics kit spare partnumber, 3-20removal and repla

I-4 Indexmiscellaneous plasticsillustrated, 3-19miscellaneous plastics kitspare part number, 3-20miscellaneous screw kitspare part numbers, 3-18model

Index I-5removal and replacement3.5-inch drive release latch,5-165.25-inch drive, 5-13, 6-125.25-inch drive release latch,5-17AGP graphics board, 5-34

I-6 Indexminitower spare partnumbers, 3-5system unit coverremoval and replacement,5-6Ttape drivetest error codes, D-5terminators, SCSI, G-1, G-2activ

1-12 Product Description1.6.2 Drive Positions1Standard 3.5-inch 1.44-MB diskette drive25.25-inch CD-ROM drive (half-height) (standard on some models)3

Compaq EN Series of Personal Computers 1-13 1.6.3 Rear Panel Connectors1Voltage Select Switch (115V or 230V to match geographical requirements)2Univer

1-14 Product Description1.7 Enhanced KeyboardRef. Key Function1Ctrl Used in combination with another key, its effect depends on thesoftware applicatio

Compaq EN Series of Personal Computers 1-151.8 Select OptionsCategory Option Category OptionProcessor,66 MHzCeleron 300Pentium II 266Pentium II 300Pen

Compaq Deskpro EN Series of Personal Computers 2-1chapter 2SOFTWARE REFERENCE2.1 Installing the Operating SystemCAUTION: Do not add optional hardware

2-2 Software ReferenceTo use distribution share point to install or upgrade Windows NT, see the Windows NT ResourceKit and its documentation.Installin

CPS

Compaq Deskpro EN Series of Personal Computers 2-32.2 Registering the ComputerThe computer should be registered with Compaq. Registration establishes

2-4 Software Reference2.4 Compaq Computer Setup Utilities and Diagnostic FeaturesCompaq Computer Setup Utilities and diagnostic features provide infor

Compaq Deskpro EN Series of Personal Computers 2-5Secure the serial, USB, or parallel ports so that they cannot be used until they areunsecured.En

2-6 Software Reference2.4.2 Computer Setup MenuHeading Option DescriptionFile System Information Lists product name, processor type/speed/stepping, C

Compaq Deskpro EN Series of Personal Computers 2-7Computer Setup Menu ContinuedNetwork Service Boot Enables/disables Network Service Boot. (Feature su

2-8 Software Reference2.5 Computer DiagnosticsCompaq strongly recommends that you create a diagnostics diskette as soon as you begin to usethe compute

Compaq Deskpro EN Series of Personal Computers 2-92.5.3 View System Information (INSPECT)Use View System Information (INSPECT) to:View information a

2-10 Software Reference 3. Select one of the following from the test option menu:❏ Quick Check Diagnostics—This option runs a quick, general test on

Compaq Deskpro EN Series of Personal Computers 2-11Using Compaq Insight Personal Edition 1. Select the Compaq Insight Personal Edition icon or the C

2-12 Software Reference2.6 Protecting Your SoftwareTo protect software from loss or damage, you should keep a backup copy of all system software,appli

Compaq Deskpro EN Series of Personal Computers iiiCONTENTSprefaceAbout This GuideSymbols and Conventions ...

Compaq Deskpro EN Series of Personal Computers 2-132.7 Intelligent ManageabilityCompaq Intelligent Manageability is the best, most comprehensive set o

2-14 Software Reference2.8 Initial Configuration and DeploymentCompaq computers come with a preinstalled set of system software. Automated SystemInsta

Compaq Deskpro EN Series of Personal Computers 2-152.9 Asset Tracking and SecurityCompaq AssetControl features incorporated into the computer provide

2-16 Software ReferenceFeature PurposeSmart CoverLockPrevents unauthorized access to the internal components. This is a software-controllable cover lo

Compaq Deskpro EN Series of Personal Computers 2-17Establishing a Power-On Password Using Computer SetupEstablishing a power-on password through Compu

2-18 Software ReferenceDeleting a Power-On or Setup Password 1. Turn on or restart the computer. If you are in Windows, click Start Æ Shut Down Æ Re

Compaq Deskpro EN Series of Personal Computers 2-192.9.2 Smart Cover SensorSmart Cover Sensor is a combination of hardware and software technology tha

2-20 Software ReferenceUnlocking the Smart Cover Lock 1. Turn on or restart the computer. If you are in Windows, click Start Æ Shut Down Æ Restart t

Compaq Deskpro EN Series of Personal Computers 2-21Disabling the Keyboard and Mouse InterfaceEnter the QuickLock key combination (Ctrl+Alt+L) to disab

2-22 Software Reference2.10 Fault Notification and RecoveryFault Notification and Recovery features combine innovative hardware and software technolog

iv Contents2.5 Computer Diagnostics ...2-82.5.1

Compaq Deskpro EN Series of Personal Computers 2-232.10.5 Proactive BackupProactive Backup software initiates a tape or PD-CD backup upon receiving no

2-24 Software Reference2.11 Software Updating and ManagementRemote ROM Flash, Remote Wakeup, and Remote Shutdown, when integrated with ManagementSolut

Compaq Deskpro EN Series of Personal Computers 2-25FailSafe Boot Block ROMThe FailSafe Boot Block ROM allows for system recovery in the unlikely event

2-26 Software ReferenceThe following table lists the various keyboard light combinations, as well as the meaning andaction associated with each combin

Compaq Deskpro EN Series of Personal Computers 2-272.11.2 Remote Security ManagementRemote Security Management allows the system administrator to safe

2-28 Software Reference2.11.4 Replicating Original SetupThis procedure gives an administrator the ability to easily copy one setup configuration to ot

Compaq Deskpro EN Series of Personal Computers 2-292.11.7 Enhanced Support Software CD and World Wide Web SiteCompaq engineers rigorously test and deb

2-30 Software Reference2.11.8 Compaq Integrated SoftwareAdditional support software is available on the Support Software CD for Compaq Desktop,Portabl

Compaq Deskpro EN Series of Personal Computers 2-312.12 Building Blocks and PartnersCompaq management solutions are based on industry standards, inclu

2-32 Software Reference2.12.3 Compaq Management Solutions Partners ProgramCompaq delivers desktop management solutions through the Compaq Management S

Compaq Deskpro EN Series of Personal Computers v2.11.8 Compaq Integrated Software ...

Compaq Deskpro EN Series of Personal Computers 3-1chapter 3SPARE PARTSThis chapter provides an illustrated parts breakdown and a reference for spare p

3-2 Spare Parts3.1 System Unit3.1.1 DesktopSystem Unit - Desktop

Compaq Deskpro EN Series of Personal Computers 3-3Table 3-1System Unit - Desktop Spare PartsDescription Spare Part NumberWarrantyTier 1. Hood assembl

3-4 Spare Parts3.1.2 MinitowerSystem Unit - Minitower

Compaq Deskpro EN Series of Personal Computers 3-5Table 3-2System Unit - Minitower Spare PartsDescription Spare Part NumberWarrantyTier 1. Power supp

3-6 Spare Parts3.2 Mass Storage DevicesMass Storage Devices

Compaq Deskpro EN Series of Personal Computers 3-7Table 3-3Mass Storage DevicesDescriptionSpare PartNumberWarrantyTier 1. Diskette drive (3.5-inch, 1

3-8 Spare Parts3.3 CablesCables

Compaq Deskpro EN Series of Personal Computers 3-9Table 3-4CablesDescriptionItem PartNumberSpare PartNumberWarranty Tier 1. NIC wakeup cable* 179056-

3-10 Spare Parts3.4 Standard and Optional BoardsStandard and Optional Boards

vi Contentschapter 5Desktop Removal and Replacement5.1 Serial Number Location...

Compaq Deskpro EN Series of Personal Computers 3-11Table 3-5Standard and Optional BoardsDescriptionItem PartNumberSpare PartNumberWarrantyTier 1. ATI

3-12 Spare PartsStandard and Optional Boards

Compaq Deskpro EN Series of Personal Computers 3-13Table 3-5 ContinuedDescriptionItem PartNumberSpare PartNumberWarrantyTier13. Wide UltraSCSI PCI con

3-14 Spare Parts3.5 KeyboardsKeyboardTable 3-6KeyboardsDescriptionSpare PartNumberWarrantyTierArabic* 269513-171 ABelgian* 269513-181 ABrazilian* 2695

Compaq Deskpro EN Series of Personal Computers 3-15Table 3-6 continuedDescriptionSpare PartNumberWarrantyTierPolish* 269513-241 APortuguese* 269513-13

3-16 Spare Parts3.6 MonitorsMonitors

Compaq Deskpro EN Series of Personal Computers 3-17Table 3-7MonitorsDescriptionSpare PartNumberWarrantyTier 1. Compaq P50 Color Monitor (NA)* 264202-

3-18 Spare Parts3.7 Miscellaneous Screw KitTable 3-8Miscellaneous Screw Kit(not illustrated)DescriptionItem PartNumberSpare PartNumberWarranty TierMis

Compaq Deskpro EN Series of Personal Computers 3-193.8 Miscellaneous PlasticsMiscellaneous Plastics

3-20 Spare PartsTable 3-9Miscellaneous PlasticsDescriptionItem PartNumberSpare PartNumberWarrantyTierMiscellaneous plastics kit. (Desktop) Includes:

Compaq Deskpro EN Series of Personal Computers viichapter 6Minitower Removal and Replacement6.1 Serial Number Location...

Compaq Deskpro EN Series of Personal Computers 3-213.9 Miscellaneous PartsMiscellaneous Parts

3-22 Spare PartsTable 3-10Miscellaneous PartsDescriptionItem PartNumberSpare PartNumberWarrantyTier 1. Battery, real-time clock 334149-001 179322-001

Compaq Deskpro EN Series of Personal Computers 3-233.10 Tamper-Resistant Tools/Smart Cover FailSafe KeyTamper-Resistant Tools/Smart Cover FailSafe Key

3-24 Spare Parts3.11 Shipping BoxesTable 3-12Shipping Boxes(not illustrated)DescriptionSpare PartNumberWarrantyTierReturn Kit, Desktop. Includes box,

Compaq Deskpro EN Series of Personal Computers 4-1chapter 4REMOVAL AND REPLACEMENT PRELIMINARIESThis chapter provides general service information for

4-2 Removal and Replacement Preliminaries4.1.1 Generating StaticTable 4-1 shows how different activities generate static electricity at different elec

Compaq Deskpro EN Series of Personal Computers 4-34.1.3 Personal Grounding Methods and EquipmentUse the following equipment to prevent static electric

4-4 Removal and Replacement Preliminaries4.1.5 Recommended Materials and EquipmentMaterials and equipment that are recommended for use in preventing s

Compaq Deskpro EN Series of Personal Computers 4-54.2 Routine Care4.2.1 General Cleaning Safety Precautions 1. Never use solvents or flammable solut

4-6 Removal and Replacement PreliminariesIf you remove a key, use a specially designed key puller to prevent damage to the keys.This tool is availab

viii Contents8.1.3 System DMA ...8-28.1.4 S

Compaq Deskpro EN Series of Personal Computers 4-74.3.3 Cables and ConnectorsMost cables used throughout the unit are flat, flexible cables. These cab

Compaq Deskpro EN Series of Personal Computers 5-1chapter 5DESKTOP REMOVAL AND REPLACEMENTAfter completing all necessary removal and replacement proce

5-2 Desktop Removal and Replacement 5.2 Disassembly Sequence ChartUse the chart below to determine the disassembly sequence for removing components fr

Compaq Deskpro EN Series of Personal Computers 5-35.3 Feet InstallationSix rubber feet are mounted to the underside of the chassis. The adhesive resid

5-4 Desktop Removal and Replacement5.4 Preparation for DisassemblySee Chapter 4, “Removal and Replacement Preliminaries,” for initial procedures.To pr

Compaq Deskpro EN Series of Personal Computers 5-55.5 Cable Lock InstallationThe cable lock is an optional device used to help secure the unit. 1. S

5-6 Desktop Removal and Replacement5.6 System Unit Cover Removal 1. Prepare the computer for disassembly (Section 5.4).CAUTION: When the computer i

Compaq Deskpro EN Series of Personal Computers 5-75.6.1 Quick Release Cover Latch Removal 1. Prepare the computer for disassembly (Section 5.4).CAUT

5-8 Desktop Removal and Replacement5.6.2 Power Button RemovalIt is not necessary to remove the front bezel from the system unit cover to remove the po

Compaq Deskpro EN Series of Personal Computers 5-95.6.3 Bezel Blank Removal 1. Prepare the computer for disassembly (Section 5.4).CAUTION: When the