HP Access Control Software Uživatelský manuál stáhnout pdf (Strana 12)

August 2017

FS4 devices with HP AC versions prior to 15.3.1

3 Upgrading HP Access Control 11

3.4 Upgrade the device HP AC IRM Agent

WARNING: Do NOT push an updated device agent and configuration from a version 15.3.2 or newer Admin

Console to devices configured to pull jobs from a version 15.3.1 or older pull print server. This will result in

an error condition as the devices try to connect with a newer pull print service which does not exist on the

older server version. Upgrade the pull print servers prior to pushing an updated device configuration.

HPAC server upgrades are normally backwards compatible with older device agents however, it is recommended

that device agents are not older than one version behind the server. To take advantage of any feature additions

or enhancements, the best practice is to upgrade agents as soon as business requirements allow.

Partial cleaning of devices is normally not a requirement. Agents will install over the top over the older ones

and then reboot the device upon completion.

1. In the HP AC configuration utility click Devices.

2. Select the devices you want to update.

3. Click Install to push the HP AC agent to the device. Choose Yes when prompted.

NOTE:

• FutureSmart devices will display Receiving Upgrade. Non–FutureSmart devices will display Disk

Operation Failed. This is expected behavior.

• Installation will fail if device EWS password is not set.

• After upgrading a FutureSmart device, make sure to re-apply the Sign-In Method on the EWS > Access

Control page.

• After upgrading a non-FutureSmart device, right-click the device and click Update selected to reapply

authentication.

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HP Access Control Software Uživatelský manuál Strana 12