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HP 4410t Mobile Thin Client
Maintenance and Service Guide
Document Part Number: 571223-001
July 2009
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.
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Strany 1 - HP 4410t Mobile Thin Client

HP 4410t Mobile Thin ClientMaintenance and Service GuideDocument Part Number: 571223-001July 2009This guide is a troubleshooting reference used for ma

Strany 2

Maintenance and Service Guide 2–12External component identificationComponents included with the computer may vary by region and model. The illustratio

Strany 3 - Safety warning notice

Screw listingMaintenance and Service Guide 7–11Where used: 3 screws that secure the fan to the heat sinkWhere used: 6 screws that secure the display h

Strany 4 - Contents

7–12 Maintenance and Service GuideScrew listingPhillips PM2.0×5.0 screwWhere used: 2 screws that secure the solid-state module to the computerColor Qu

Strany 5

Screw listingMaintenance and Service Guide 7–13Phillips PM2.5×11.0 captive screwWhere used: One captive screw that secures the solid-state module to t

Strany 6 - 7 Screw listing

7–14 Maintenance and Service GuideScrew listingPhillips PM2.0×7.0 screwWhere used: 4 screws that secure the solid-state module to the solid-state modu

Strany 7 - 10Recycling

Screw listingMaintenance and Service Guide 7–15Torx T8M2.5×8.0 screw Where used: 19 screws that secure the top cover to the base enclosureColor Quanti

Strany 8 - Product description

7–16 Maintenance and Service GuideScrew listingPhillips PM2.5×9.0 screwWhere used: One screw that secures the USB board to the base enclosureColor Qua

Strany 9

Screw listingMaintenance and Service Guide 7–17Phillips PM2.5×9.0 captive screw Where used: 5 captive screws that secure the heat sink to the system b

Strany 10 - Top components

7–18 Maintenance and Service GuideScrew listingTorx T8M2.5×6.0 screw Where used: 4 screws that secure the display bezel to the display assemblyColor Q

Strany 11 - Display components

Maintenance and Service Guide 8–18Connector pin assignmentsAudio-in (microphone) Audio-out (headphone)Pin Signal1 Audio signal in2 Audio signal in3Gro

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8–2 Maintenance and Service GuideConnector pin assignmentsExternal monitor Pin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5Ground6 Gr

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2–2 Maintenance and Service GuideExternal component identificationDisplay componentsItem Component Description(1) Internal display switch Turns off th

Strany 14

Connector pin assignmentsMaintenance and Service Guide 8–3HDMIPin Signal1 TMDS data 2+2 TMDS data 2 shield3 TMDS data 2-4 TMDS data 1+5 TMDS data 1 sh

Strany 15 - Pointing devices

8–4 Maintenance and Service GuideConnector pin assignmentsRJ-45 (network)Pin Signal1Transmit +2Transmit -3Receive +4 Unused5 Unused6Receive -7 Unused8

Strany 16 - Front components

Connector pin assignmentsMaintenance and Service Guide 8–5RJ-11 (modem)Pin Signal1 Unused2Tip3Ring4 Unused5 Unused6 Unused7 Unused8 Unused

Strany 17 - Left-side components

8–6 Maintenance and Service GuideConnector pin assignmentsUniversal Serial Bus Pin Signal1+5 VDC2Data3 Data +4Ground

Strany 18 - Right-side components

Maintenance and Service Guide 9–19Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage

Strany 19 - Bottom components

9–2 Maintenance and Service GuidePower cord set requirementsRequirements for specific countries and regionsCountry/region Accredited agency Applicabl

Strany 20 - Illustrated parts catalog

Maintenance and Service Guide 10–110RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of it in general household w

Strany 21 - Computer major components

10–2 Maintenance and Service GuideRecyclingTo disassemble the display assembly, follow these steps:1. Remove all screw covers 1 and screws 2 that secu

Strany 22 - (Continued)

RecyclingMaintenance and Service Guide 10–34. Disconnect all display panel cables 1 from the display inverter, and then remove the inverter 2.5. Remov

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10–4 Maintenance and Service GuideRecycling9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display pane

Strany 24 - (continued)

External component identificationMaintenance and Service Guide 2–3Buttons, switches, and speakersItem Component Description(1) Speakers (2) Produce so

Strany 25 - Display subcomponents

RecyclingMaintenance and Service Guide 10–516. Turn the display panel upside down.17. Remove the backlight frame from the display panel.ÅWARNING: The

Strany 26 - Cable Kit

10–6 Maintenance and Service GuideRecycling19. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure the LCD panel to

Strany 27 - Mass storage devices

Maintenance and Service Guide Index-1IndexAAC adapter, spare part number 3–10, 3–11antennadisconnecting 4–19illustrated 3–6locations 2–1audio, product

Strany 28 - Plastics Kit

Index-2 Maintenance and Service Guidedisplay componentsillustrated 2–2recycling 10–1spare part numbers 3–6display hingesillustrated 3–6, 3–12removal 4

Strany 29 - Miscellaneous parts

Maintenance and Service Guide Index-3microphoneillustrated 3–6location 2–2product description 1–1microphone jackconnector pinout 8–1location 2–7model

Strany 30

Index-4 Maintenance and Service GuideRrecyclingbattery 10–1display components 10–1removal/replacementpreliminaries 4–1procedures 4–5right-side compone

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2–4 Maintenance and Service GuideExternal component identificationKeysItem Component Description(1) esc key Displays system information when pressed i

Strany 32

External component identificationMaintenance and Service Guide 2–5LightsItem Component Description(1) Caps lock light On: Caps lock is on.(2) Info lig

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2–6 Maintenance and Service GuideExternal component identificationPointing devicesItem Component Description(1) TouchPad* Moves the pointer, and selec

Strany 34 - Service considerations

External component identificationMaintenance and Service Guide 2–7Front componentsItem Component Description(1) Drive light Blinking: The flash drive

Strany 35 - Grounding guidelines

2–8 Maintenance and Service GuideExternal component identificationLeft-side componentsItem Component Description(1) ExpressCard slot Supports optional

Strany 36 - Workstation guidelines

External component identificationMaintenance and Service Guide 2–9Right-side componentsItem Component Description(1) USB ports (2) Connect optional US

Strany 37 - Equipment guidelines

2–10 Maintenance and Service GuideExternal component identificationBottom componentsItem Component Description(1) Battery release latches (2) Release

Strany 38 - Service tag

© Copyright 2009 Hewlett-Packard Development Company, L.P.Intel and Celeron are trademarks of Intel Corporation in the U.S. and other countries. Micro

Strany 39 - Computer feet

Maintenance and Service Guide 3–13Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial numbe

Strany 40

3–2 Maintenance and Service GuideIllustrated parts catalogComputer major components

Strany 41 - Switch cover

Illustrated parts catalogMaintenance and Service Guide 3–3Item Description Spare part number(1) 14.1-in, SVA, HD, LED display assembly (includes webca

Strany 42 - Keyboard

3–4 Maintenance and Service GuideIllustrated parts catalog(6) Modem module✎The modem module spare part kit does not include a modem module cable. The

Strany 43 - Remove the keyboard:

Illustrated parts catalogMaintenance and Service Guide 3–5(10) WLAN module (continued) Broadcom 4312G 802.11a/b/g WLAN module for use in Canada, the

Strany 44 - 6. Remove the keyboard

3–6 Maintenance and Service GuideIllustrated parts catalogDisplay subcomponentsItem Description Spare part number(1) Display bezel 536422-001(2) Displ

Strany 45 - Memory module

Illustrated parts catalogMaintenance and Service Guide 3–7Cable KitItem Description Spare part numberCable Kit: 536538-001(1) Network cable (includes

Strany 46 - Optical drive

3–8 Maintenance and Service GuideIllustrated parts catalogMass storage devicesItem Description Spare part number(1) Solid-state module (includes brack

Strany 47

Illustrated parts catalogMaintenance and Service Guide 3–9Plastics KitItem Description Spare part numberPlastics Kit: 535780-001(1) Optical drive spac

Strany 48 - Speakers

3–10 Maintenance and Service GuideIllustrated parts catalogMiscellaneous partsDescription Spare part number65-W PFC HP Smart Adapter 463958-001Power c

Strany 49 - Palm rest

Safety warning noticeÅWARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly o

Strany 50

Illustrated parts catalogMaintenance and Service Guide 3–11Sequential part number listingSpare part number Description463958-001 65-W PFC HP Smart Ada

Strany 51 - WLAN module

3–12 Maintenance and Service GuideIllustrated parts catalog504664-001 Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands

Strany 52

Illustrated parts catalogMaintenance and Service Guide 3–13536410-051 Keyboard for use in France536410-061 Keyboard for use in Italy536410-071 Keyboar

Strany 53 - Solid-state module

3–14 Maintenance and Service GuideIllustrated parts catalog537010-001 Intel Celeron 575 2.00-GHz processor (1-MB L2 cache, 667-MHz FSB; includes repla

Strany 54

Maintenance and Service Guide 4–14Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tool

Strany 55 - Top cover

4–2 Maintenance and Service GuideRemoval and replacement proceduresDrive handlingÄCAUTION: Drives are fragile components that must be handled with car

Strany 56

Removal and replacement proceduresMaintenance and Service Guide 4–3The following table shows how humidity affects the electrostatic voltage levels gen

Strany 57 - Modem module

4–4 Maintenance and Service GuideRemoval and replacement proceduresEquipment guidelinesGrounding equipment must include either a wrist strap or a foot

Strany 58

Removal and replacement proceduresMaintenance and Service Guide 4–5Component replacement proceduresThis chapter provides removal and replacement proce

Strany 59 - RTC battery

4–6 Maintenance and Service GuideRemoval and replacement proceduresComputer feetThe computer feet are adhesive-backed rubber pads. The feet are includ

Strany 60 - USB board

Maintenance and Service Guide ivContents1 Product description2 External component identificationTop components . . . . . . . . . . . . . . . . . . . .

Strany 61 - Modem module cable

Removal and replacement proceduresMaintenance and Service Guide 4–7BatteryBefore removing the battery, follow these steps:1. Shut down the computer.2.

Strany 62 - Heat sink

4–8 Maintenance and Service GuideRemoval and replacement proceduresSwitch coverBefore removing the switch cover, follow these steps: 1. Shut down the

Strany 63

Removal and replacement proceduresMaintenance and Service Guide 4–92. Turn the computer display-side up with the front toward you.3. Open the computer

Strany 64

4–10 Maintenance and Service GuideRemoval and replacement proceduresRemove the keyboard:1. Remove the three Phillips PM2.5×5.0 screws that secure the

Strany 65 - Fan 535766-001

Removal and replacement proceduresMaintenance and Service Guide 4–115. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable

Strany 66 - 2. Remove the fan 2

4–12 Maintenance and Service GuideRemoval and replacement proceduresMemory moduleBefore removing the memory module, follow these steps: 1. Shut down t

Strany 67 - Processor

Removal and replacement proceduresMaintenance and Service Guide 4–13Optical driveBefore removing the optical drive, follow these steps: 1. Shut down t

Strany 68

4–14 Maintenance and Service GuideRemoval and replacement procedures5. If it is necessary to replace the optical drive bracket, follow these steps:a.

Strany 69 - Power button board

Removal and replacement proceduresMaintenance and Service Guide 4–15SpeakersBefore removing the speakers, follow these steps: 1. Shut down the compute

Strany 70 - Display assembly

4–16 Maintenance and Service GuideRemoval and replacement proceduresPalm rest✎The palm rest is included in the Plastics Kit, spare part number 535780-

Strany 71

v Maintenance and Service Guide4 Removal and replacement proceduresPreliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . .

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Removal and replacement proceduresMaintenance and Service Guide 4–173. Release the ZIF connector 1 to which the TouchPad cable is attached, and then d

Strany 73

4–18 Maintenance and Service GuideRemoval and replacement proceduresWLAN moduleDescriptionSpare part numberBroadcom 4322AGN 802.11a/b/g/n WLAN module

Strany 74 - System board

Removal and replacement proceduresMaintenance and Service Guide 4–19Before removing the WLAN module, follow these steps: 1. Shut down the computer.2.

Strany 75

4–20 Maintenance and Service GuideRemoval and replacement proceduresSolid-state module✎The solid-state module spare part kit includes a solid-state br

Strany 76 - Power connector cable

Removal and replacement proceduresMaintenance and Service Guide 4–215. If it is necessary to replace the solid-state module bracket, follow these step

Strany 77 - Network cable

4–22 Maintenance and Service GuideRemoval and replacement proceduresTop coverBefore removing the top cover, follow these steps: 1. Shut down the compu

Strany 78 - Computer Setup

Removal and replacement proceduresMaintenance and Service Guide 4–234. Release the ZIF connector 1 to which the power button board cable is attached,

Strany 79 - Computer Setup menus

4–24 Maintenance and Service GuideRemoval and replacement proceduresModem module✎The modem module spare part kit does not include a modem module cable

Strany 80 - Security menu

Removal and replacement proceduresMaintenance and Service Guide 4–25Remove the modem module:1. Remove the two Phillips PM2.5×3.0 screws 1 that secure

Strany 81 - System Configuration menu

4–26 Maintenance and Service GuideRemoval and replacement proceduresRTC battery✎The RTC battery is included in the Plastics Kit, spare part number 535

Strany 82 - Specifications

Maintenance and Service Guide vi5 Computer SetupStarting Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Strany 83

Removal and replacement proceduresMaintenance and Service Guide 4–27USB board✎The USB board and cable are included in the Cable Kit, spare part number

Strany 84 - DVD-ROM drive specifications

4–28 Maintenance and Service GuideRemoval and replacement proceduresModem module cable✎The modem module cable is included in the Cable Kit, spare part

Strany 85 - System DMA specifications

Removal and replacement proceduresMaintenance and Service Guide 4–29Heat sink✎The heat sink spare part kit includes replacement thermal material.Befor

Strany 86

4–30 Maintenance and Service GuideRemoval and replacement proceduresRemove the heat sink:1. Disconnect the fan cable 1 from the system board.2. Follow

Strany 87

Removal and replacement proceduresMaintenance and Service Guide 4–31✎The thermal material must be thoroughly cleaned from the surfaces of the heat sin

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4–32 Maintenance and Service GuideRemoval and replacement proceduresFan✎The fan spare part kit includes replacement thermal material.✎To properly vent

Strany 89

Removal and replacement proceduresMaintenance and Service Guide 4–33Remove the fan:1. Remove the three Phillips PM2.0×3.0 screws 1 that secure the fan

Strany 90

4–34 Maintenance and Service GuideRemoval and replacement proceduresProcessor✎The processor spare part kit includes replacement thermal material.Befor

Strany 91

Removal and replacement proceduresMaintenance and Service Guide 4–35Remove the processor:1. Use a flat-bladed screwdriver to turn the processor lockin

Strany 92

4–36 Maintenance and Service GuideRemoval and replacement proceduresPower button boardBefore removing the power button board and cable, follow these s

Strany 93 - Black 7 3.0 mm 2.5 mm 7.0 mm

vii Maintenance and Service Guide8 Connector pin assignmentsAudio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Strany 94

Removal and replacement proceduresMaintenance and Service Guide 4–37Display assemblyBefore removing the display assembly, follow these steps: 1. Shut

Strany 95 - Phillips PM2.5×3.0 screw

4–38 Maintenance and Service GuideRemoval and replacement procedures3. If it is necessary to replace the display bezel or any of the display assembly

Strany 96

Removal and replacement proceduresMaintenance and Service Guide 4–39c. Flex the inside edges of the top edge 1, the left and right sides 2, and the bo

Strany 97

4–40 Maintenance and Service GuideRemoval and replacement proceduresc. Remove the display panel from the display enclosure.d. Remove the six Phillips

Strany 98 - Phillips PM2.5×6.0 screw

Removal and replacement proceduresMaintenance and Service Guide 4–41System board✎The system board spare part kit includes replacement thermal material

Strany 99 - Phillips PM2.0×3.0 screw

4–42 Maintenance and Service GuideRemoval and replacement proceduresRemove the system board:1. Disconnect the network cable 1 and the USB board cable

Strany 100 - Screw listing

Removal and replacement proceduresMaintenance and Service Guide 4–43Power connector cable✎The power connector cable is included in the Cable Kit, spar

Strany 101 - Phillips PM2.0×5.0 screw

4–44 Maintenance and Service GuideRemoval and replacement proceduresNetwork cable✎The network cable is included in the Cable Kit, spare part number 53

Strany 102

Maintenance and Service Guide 5–15Computer SetupStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when

Strany 103 - Phillips PM2.0×7.0 screw

5–2 Maintenance and Service GuideComputer SetupComputer Setup menusThe menu tables in this section provide an overview of Computer Setup options.✎Some

Strany 104 - Torx T8M2.5×8.0 screw

Maintenance and Service Guide 1–11Product descriptionCategory DescriptionProduct name HP 4410t Mobile Thin ClientProcessors Intel® Celeron® 575 2.00-G

Strany 105 - Phillips PM2.5×9.0 screw

Computer SetupMaintenance and Service Guide 5–3Security menu✎Some of the menu items listed in this section may not be supported by your computer.Selec

Strany 106 - Silver 5 9.0 mm 2.5 mm 2.0 mm

5–4 Maintenance and Service GuideComputer SetupDiagnostics menuSystem Configuration menu✎Some of the menu items listed in this section may not be supp

Strany 107 - Torx T8M2.5×6.0 screw

Maintenance and Service Guide 6–16SpecificationsComputer specificationsMetric U.S.DimensionsLength 23.24 cm 9.15 inWidth 33.60 cm 13.20 inHeight (fron

Strany 108 - Connector pin assignments

6–2 Maintenance and Service GuideSpecifications14.1-in display specificationsMetric U.S. DimensionsHeight 20.83 cm 8.2 inWidth 27.94 cm 11.0 inDiagona

Strany 109 - External monitor

SpecificationsMaintenance and Service Guide 6–3DVD-ROM drive specificationsApplicable disc Read: Write:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-RO

Strany 110

6–4 Maintenance and Service GuideSpecificationsSystem DMA specificationsHardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* No

Strany 111 - RJ-45 (network)

SpecificationsMaintenance and Service Guide 6–5System memory map specificationsSize Memory address System function 640 KB 00000000–0009FFFF Base mem

Strany 112 - RJ-11 (modem)

6–6 Maintenance and Service GuideSpecificationsSystem interrupt specificationsHardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-key

Strany 113 - Universal Serial Bus

SpecificationsMaintenance and Service Guide 6–7System I/O address specificationsI/O address (hex) System function (shipping configuration) 000–01F DM

Strany 114 - Power cord set requirements

6–8 Maintenance and Service GuideSpecifications0C0–0DF Direct memory access controller0F0–0F0 Numeric data processor0200–027F Motherboard resources3B0

Strany 115

1–2 Maintenance and Service GuideProduct descriptionEthernet Marvell 88E8072-B1 10/100/1000 EthernetS3/S5 wake on LAN (AC mode only)Ethernet cable not

Strany 116 - Recycling

Maintenance and Service Guide 7–17Screw listingThis chapter provides specification and reference information for the screws used in the computer. The

Strany 117

7–2 Maintenance and Service GuideScrew listingWhere used: 3 screws that secure the keyboard to the computerWhere used: 3 screws that secure the displa

Strany 118

Screw listingMaintenance and Service Guide 7–3Where used: 4 screws that secure the display bezel to the display assemblyWhere used: 4 screws that secu

Strany 119

7–4 Maintenance and Service GuideScrew listingPhillips PM2.5×3.0 broadhead screw Where used: 4 screws that secure the switch cover to the computerColo

Strany 120

Screw listingMaintenance and Service Guide 7–5Where used: 3 screws that secure the palm rest to the computer

Strany 121

7–6 Maintenance and Service GuideScrew listingPhillips PM2.5×3.0 screw Where used: 2 screws that secure the switch cover to the computerColor Quantity

Strany 122

Screw listingMaintenance and Service Guide 7–7Where used: 4 screws that secure the speakers to the base enclosureWhere used: 2 screws that secure the

Strany 123

7–8 Maintenance and Service GuideScrew listingWhere used: 2 screws that secure the modem module to the system boardWhere used: One screw that secures

Strany 124

Screw listingMaintenance and Service Guide 7–9Phillips PM2.5×6.0 screwWhere used: One screw that secures the optical drive to the computerColor Quanti

Strany 125

7–10 Maintenance and Service GuideScrew listingPhillips PM2.0×3.0 screwWhere used: 2 screws that secure the optical drive bracket to the optical drive

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