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Maintenance and Service
Guide
HP Compaq Business Notebook nx5000
Series
Compaq Presario V1000 Notebook PC
Document Part Number: 349052-002
June 2006
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.
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Strany 1 - Maintenance and Service

Maintenance and Service GuideHP Compaq Business Notebook nx5000 SeriesCompaq Presario V1000 Notebook PCDocument Part Number: 349052-002June 2006This g

Strany 2

1–4 Maintenance and Service GuideProduct DescriptionTable 1-2HP Compaq Business Notebook nx5000 ModelsAll HP Compaq Business Notebook nx5000 models fe

Strany 3 - Contents

Illustrated Parts CatalogMaintenance and Service Guide 3–133.5 MiscellaneousTable 3-4Miscellaneous (not illustrated)Spare Part InformationDescriptionS

Strany 4 - 3 Illustrated Parts Catalog

3–14 Maintenance and Service GuideIllustrated Parts CatalogSecurity card 345856-001Screw Kit (includes the following screws; refer toAppendix C, “Scre

Strany 5

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

Strany 6 - C Screw Listing

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Strany 7

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

Strany 8 - 1.1 Models

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Strany 9

Removal and Replacement PreliminariesMaintenance and Service Guide 4–5 Store reusable electrostatic-sensitive parts from assemblies in protective pac

Strany 10 - Table 1-2

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Strany 11

Removal and Replacement PreliminariesMaintenance and Service Guide 4–7Table 4-1 shows how humidity affects the electrostatic voltage levels generated

Strany 12

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are 62 screws, stand

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Product DescriptionMaintenance and Service Guide 1–5All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8-

Strany 14

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberWhen ordering parts or requesting information, provide the noteboo

Strany 15

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

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5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Notebook for DisassemblyBefore you begin any removal or installat

Strany 17

Removal and Replacement ProceduresMaintenance and Service Guide 5–54. Remove the battery pack:a. Turn the notebook upside down, with the front panel t

Strany 18

5–6 Maintenance and Service GuideRemoval and Replacement Procedures5. Remove the battery bezel by sliding it down and off of the battery pack.✎The bat

Strany 19

Removal and Replacement ProceduresMaintenance and Service Guide 5–76. Remove the hard drive by following these steps:a. Turn the notebook upside down,

Strany 20

5–8 Maintenance and Service GuideRemoval and Replacement Procedurese. Use the Mylar tab 1 to pull the hard drive 2 out of the bay.f. Remove the hard d

Strany 21

Removal and Replacement ProceduresMaintenance and Service Guide 5–9ÄCAUTION: The hard drive should be disassembled only if it is damaged and must be r

Strany 22

5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Notebook FeetThe notebook feet are adhesive-backed rubber pads. The notebook f

Strany 23

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.5 Mini PCI Communications Board1. Prepare the notebook for disassembly (Section

Strany 24

1–6 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8-

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5–12 Maintenance and Service GuideRemoval and Replacement Procedures3. Loosen the PM2.5×3.5 screw 1 that secures the Mini PCI compartment cover to the

Strany 26

Removal and Replacement ProceduresMaintenance and Service Guide 5–136. Disconnect the 2 antenna cables 1 from the Mini PCI communications board. Note

Strany 27

5–14 Maintenance and Service GuideRemoval and Replacement Procedures5.6 MultiBay Device1. Prepare the notebook for disassembly (Section 5.3).2. Turn t

Strany 28

Removal and Replacement ProceduresMaintenance and Service Guide 5–153. Slide and hold the MultiBay release latch to the right 1.4. Pull on the notch 2

Strany 29

5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.7 Bluetooth Wireless Communications Board1. Prepare the notebook for disassembly

Strany 30

Removal and Replacement ProceduresMaintenance and Service Guide 5–176. Remove the two PM1.5×3.0 screws 1 that secure the Bluetooth board to the Blueto

Strany 31

5–18 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Keyboard1. Prepare the notebook for disassembly (Section 5.3).2. Turn the note

Strany 32

Removal and Replacement ProceduresMaintenance and Service Guide 5–193. Remove the two T8M2.5×9.0 screws that secure the keyboard to the notebook.Remov

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5–20 Maintenance and Service GuideRemoval and Replacement Procedures6. Slide the 4 tabs on the top edge of the keyboard toward you.Releasing the Keybo

Strany 34 - Table 1-3

Removal and Replacement ProceduresMaintenance and Service Guide 5–217. Lift the rear edge of the keyboard up and swing it toward you until it rests on

Strany 35

Product DescriptionMaintenance and Service Guide 1–7All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8-

Strany 36

5–22 Maintenance and Service GuideRemoval and Replacement Procedures8. Release the ZIF connector 1 to which the keyboard cable is attached and disconn

Strany 37

Removal and Replacement ProceduresMaintenance and Service Guide 5–235.9 Switch Cover1. Prepare the notebook for disassembly (Section 5.3).2. Remove th

Strany 38

5–24 Maintenance and Service GuideRemoval and Replacement Procedures7. Open the notebook.8. Using a flat-bladed tool, lift up the left 1 and right 2 e

Strany 39 - 1.2 Features

Removal and Replacement ProceduresMaintenance and Service Guide 5–255.10 Modem Board1. Prepare the notebook for disassembly (Section 5.3).2. Release t

Strany 40 - Product Description

5–26 Maintenance and Service GuideRemoval and Replacement Procedures6. Turn the modem board 1 over and disconnect the modem cable 2 from the modem boa

Strany 41 - 1.4 Power Management

Removal and Replacement ProceduresMaintenance and Service Guide 5–275.11 Memory Module1. Prepare the notebook for disassembly (Section 5.3).2. Remove

Strany 42 - 1.5 External Components

5–28 Maintenance and Service GuideRemoval and Replacement Procedures3. Press in on the latch to release the memory shield and lift the left side of th

Strany 43 - Table 1-4

Removal and Replacement ProceduresMaintenance and Service Guide 5–295. Spread the retaining tabs 1 that secure the memory module to the socket. The mo

Strany 44 - Rear and Left-Side Components

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Keyboard Plate✎The keyboard plate is included in the Miscellaneous Plastics K

Strany 45

Removal and Replacement ProceduresMaintenance and Service Guide 5–315.13 Fan Assembly1. Prepare the notebook for disassembly (Section 5.3).2. Remove t

Strany 46 - Wireless Antennae Locations

1–8 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8-

Strany 47 - Wireless Antennae

5–32 Maintenance and Service GuideRemoval and Replacement Procedures7. Turn the notebook right-side up and open it.8. Disconnect the fan cable 1 from

Strany 48 - Keyboard Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–3310. Lift the left side of the fan assembly 1 until it rests at an angle.11. Slide

Strany 49 - Table 1-7

5–34 Maintenance and Service GuideRemoval and Replacement Procedures5.14 Heat Sink1. Prepare the notebook for disassembly (Section 5.3) and remove the

Strany 50 - Top Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–353. Lift the left side of the heat sink 1 up until the thermal grease bond between

Strany 51

5–36 Maintenance and Service GuideRemoval and Replacement Procedures✎Carefully clean any thermal grease residue from the underside of the heat sink 1

Strany 52 - (Continued)

Removal and Replacement ProceduresMaintenance and Service Guide 5–375.15 Processor1. Prepare the notebook for disassembly (Section 5.3) and remove the

Strany 53

5–38 Maintenance and Service GuideRemoval and Replacement Procedures2. Use a flat-bladed screwdriver to turn the processor lock screw 1 one-quarter tu

Strany 54 - Bottom Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–395.16 Display Assembly1. Prepare the notebook for disassembly (Section 5.3).2. Disc

Strany 55

5–40 Maintenance and Service GuideRemoval and Replacement Procedures4. Disconnect the display cable 1 from the system board.5. Remove the left and rig

Strany 56

Removal and Replacement ProceduresMaintenance and Service Guide 5–417. Close the notebook.8. Turn the notebook upside down, with the rear panel toward

Strany 57 - 1.6 Design Overview

Product DescriptionMaintenance and Service Guide 1–9All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8-

Strany 58 - Troubleshooting

5–42 Maintenance and Service GuideRemoval and Replacement Procedures10. Turn the notebook right-side up, with the front toward you11. Open the noteboo

Strany 59 - Using Computer Setup

Removal and Replacement ProceduresMaintenance and Service Guide 5–435.17 Top Cover1. Prepare the notebook for disassembly (Section 5.3) and remove the

Strany 60 - Selecting from the File Menu

5–44 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the following screws:❏ Ten T8M2.5×9.0 screws 1 along the front edge, sid

Strany 61 - Security Menu

Removal and Replacement ProceduresMaintenance and Service Guide 5–454. Turn the notebook right-side up, with the front toward you.5. Release the ZIF c

Strany 62 - Selecting from the Tools Menu

5–46 Maintenance and Service GuideRemoval and Replacement Procedures7. Lift the right side 1 of the top cover until it rests at a 45-degree angle.8. S

Strany 63

Removal and Replacement ProceduresMaintenance and Service Guide 5–475.18 RTC Battery✎The RTC battery is included in the Miscellaneous Plastics Kit, sp

Strany 64

5–48 Maintenance and Service GuideRemoval and Replacement Procedures3. Lift the RTC battery out of the top cover clip.Removing the RTC BatteryReverse

Strany 65 - Test Information

Removal and Replacement ProceduresMaintenance and Service Guide 5–495.19 Speakers✎The speakers are included in the Miscellaneous Plastics Kit, spare p

Strany 66

5–50 Maintenance and Service GuideRemoval and Replacement Procedures3. Release the ZIF connector 1 on the system board to which the LED board cable is

Strany 67 - Table 2-4

Removal and Replacement ProceduresMaintenance and Service Guide 5–516. Remove the PM1.5x4.0 screw 1 that secures the speaker assembly to the base encl

Strany 68

1–10 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Strany 69

5–52 Maintenance and Service GuideRemoval and Replacement Procedures5.20 LED Board1. Prepare the notebook for disassembly (Section 5.3) and remove the

Strany 70

Removal and Replacement ProceduresMaintenance and Service Guide 5–533. Release the ZIF connector 1 on the system board to which the LED board cable is

Strany 71

5–54 Maintenance and Service GuideRemoval and Replacement Procedures5.21 Bottom Board1. Prepare the notebook for disassembly (Section 5.3) and remove

Strany 72

Removal and Replacement ProceduresMaintenance and Service Guide 5–553. Remove the two PM2.5×5.0 screws 1 that secure the bottom board to the notebook.

Strany 73

5–56 Maintenance and Service GuideRemoval and Replacement Procedures5.22 System Board✎When replacing the system board, ensure that the following compo

Strany 74

Removal and Replacement ProceduresMaintenance and Service Guide 5–57❏ Display assembly (Section 5.16)❏ Top cover (Section 5.17)❏ Speaker assembly cabl

Strany 75 - (if applicable)

5–58 Maintenance and Service GuideRemoval and Replacement Procedures5. Lift the front edge of the system board 1 until it rests at an angle.6. Slide t

Strany 76

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1NotebookDimensionsHeightWidthDe

Strany 77

6–2 Maintenance and Service GuideSpecificationsStand-alone power requirementsNominal operating voltagePeak operating power14.4 V dc (8-cell battery)10

Strany 78 - System Restore

SpecificationsMaintenance and Service Guide 6–3Table 6-214.1-inch XGA TFT DisplayDimensionsHeightWidthDiagonal28.6 cm21.4 cm35.7 cm11.2 in8.4 in14.1 i

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Product DescriptionMaintenance and Service Guide 1–11All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

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6–4 Maintenance and Service GuideSpecificationsTable 6-315.0-inch XGA TFT DisplayDimensionsHeightWidthDiagonal30.4 cm22.8 cm35.7 cm11.8 in9.0 in15.0 i

Strany 81 - DVD-ROM Drive

SpecificationsMaintenance and Service Guide 6–5Table 6-415.0-inch SXGA+WVA TFT DisplayDimensionsHeightWidthDiagonal30.4 cm22.8 cm35.7 cm11.8 in9.0 in1

Strany 82

6–6 Maintenance and Service GuideSpecifications Table 6-5Hard Drives60-GB 60-GB 40-GB 40-GB 30-GBUser capacity per drive160 GB 60 GB 40 GB 40 GB 30 GB

Strany 83

SpecificationsMaintenance and Service Guide 6–7Table 6-6External AC AdapterWeightAdapterPower cord0.29 kg0.13 kg0.65 lb0.29 lbPower supplyOperating vo

Strany 84

6–8 Maintenance and Service GuideSpecificationsTable 6-8Optional High-Capacity 8-Cell, Li-Ion Battery PackDimensionsHeightWidthDepthWeight1.90 cm7.60

Strany 85

SpecificationsMaintenance and Service Guide 6–9Table 6-1024X Max DVD+RW/R and CD-RW Combo DriveApplicable disc Read:DVD-RDVD-RWDVD-ROM (DVD-5, DVD-9,

Strany 86

6–10 Maintenance and Service GuideSpecificationsData transfer rateCD-R (16X)CD-RW (8X)CD-ROM (24X)DVD (8X)DVD-R (4X) DVD-RW (2X) Multiword DMA mode 22

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SpecificationsMaintenance and Service Guide 6–11Table 6-1124X Max DVD/CD-RW Combo DriveApplicable disc Read:DVD-RDVD-RWDVD-ROM (DVD-5, DVD-9, DVD-10,

Strany 88 - Illustrated Parts Catalog

6–12 Maintenance and Service GuideSpecificationsData transfer rateCD-R (24X)CD-RW (10X)CD-ROM (24X)DVD (8X)Multiword DMA mode 23,600 KB/s (150 KB/s at

Strany 89 - Major Components

SpecificationsMaintenance and Service Guide 6–13Table 6-128X/24X DVD-ROM DriveApplicable disc Read:DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)CD-ROM (Mode

Strany 90 - Table 3-1

1–12 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Strany 91

6–14 Maintenance and Service GuideSpecificationsData transfer rateCD-R (24X) CD-RW (10X) CD-ROM (24X)DVD (8X)Multiword DMA mode 2 3,600 KB/s (150KB/s

Strany 92

SpecificationsMaintenance and Service Guide 6–15Table 6-1324X CD-ROM DriveApplicable disc CD-ROM (Mode 1 and 2)CD Digital AudioCD-XA ready (Mode 2, Fo

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6–16 Maintenance and Service GuideSpecificationsTable 6-14System DMAHardware DMASystemFunctionDMA1 Available for parallelDMA2 Floppy Disk ControllerDM

Strany 94

SpecificationsMaintenance and Service Guide 6–17Table 6-15System InterruptsHardware IRQSystemFunctionIRQ0 System timerIRQ1 Keyboard controllerIRQ2 Cas

Strany 95 - Notebook Major Components

6–18 Maintenance and Service GuideSpecificationsTable 6-16System I/O AddressesI/O Address (hex)System Function(shipping configuration)000 - CF7 DMA co

Strany 96

SpecificationsMaintenance and Service Guide 6–19I/O Address (hex)System Function(shipping configuration)0A4 - 0BD Motherboard resources0C0 - 0DF DMA C

Strany 97 - Kit Components

6–20 Maintenance and Service GuideSpecificationsI/O Address (hex)System Function(shipping configuration)778 - 77A Parallel Port (LPT1)A79 ISAPNP Rea

Strany 98 - Spare Part Number 353393-001

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1RJ-45 Network InterfacePin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Re

Strany 99 - Spare Part Information

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2RJ-11 ModemPin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 UnusedTable A

Strany 100 - 3.5 Miscellaneous

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4S-VideoPin Signal Pin Signal1 Ground (Y) 3 Y-Luminance (Intensity)2 Ground (C) 4 C-

Strany 101 - (Continued)

Product DescriptionMaintenance and Service Guide 1–13All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Strany 102 - Preliminaries

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-6Headphone JackPin Signal Pin Signal1 Ground 2 Left audio signal3 Right audio signal

Strany 103 - 4.2 Service Considerations

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-8ParallelPin Signal Pin Signal1 Strobe 14 Auto linefeed2 Data bit 0 15 Error3 Data b

Strany 104 - Removable Drives

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-9SerialPin Signal Pin Signal1 Carrier detect 6 Data set ready2 Receive data 7 Ready

Strany 105 - Precautions

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the notebook permits it to oper

Strany 106 - 4.6 Notebook Precautions

Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the notebook. All

Strany 107 - 4.7 Grounding Equipment and

C–2 Maintenance and Service GuideScrew ListingTorx T5M3.0x4.0 Hard Drive Frame LocationsTable C-1Torx T5M3.0×4.0 ScrewColor Qty. Length ThreadHead Wid

Strany 108

Screw ListingMaintenance and Service Guide C–3Phillips PM3.0x3.5 Hard Drive Frame Screw LocationsTable C-2Phillips PM3.0×3.5 ScrewColor Qty. Length Th

Strany 109 - Procedures

C–4 Maintenance and Service GuideScrew ListingHex M2.0×10.0 Hard Drive Alignment Pin LocationsTable C-3Hex M2.0×10.0 Alignment PinColor Qty. Length Th

Strany 110 - 5.1 Serial Number

Screw ListingMaintenance and Service Guide C–5Phillips PM2.5×3.0 Screw LocationTable C-4Phillips PM2.5×3.0 ScrewColor Qty. Length ThreadHead WidthBlac

Strany 111 - Disassembly Sequence Chart

C–6 Maintenance and Service GuideScrew ListingTorx T8M2.5×5.0 Fan Assembly Screw LocationTable C-5Torx T8M2.5×5.0 ScrewColor Qty. Length ThreadHead Wi

Strany 112 - Disassembly

© Copyright 2004-2006 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, P

Strany 113 - Removing the Battery Pack

1–14 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Strany 114 - Removing the Battery Bezel

Screw ListingMaintenance and Service Guide C–7Torx T8M2.5×5.0 Heat Sink Screw LocationsTable C-5Torx T8M2.5×5.0 Screw (Continued)Color Qty. Length Thr

Strany 115

C–8 Maintenance and Service GuideScrew ListingTorx T8M2.5×5.0 Top Cover Screw LocationsTable C-5Torx T8M2.5×5.0 Screw (Continued)Color Qty. Length Thr

Strany 116 - Removing the Hard Drive

Screw ListingMaintenance and Service Guide C–9Phillips PM2.0×4.0 Bottom Board Screw LocationsTable C-6Phillips PM2.0x4.0 ScrewsColor Qty. Length Threa

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C–10 Maintenance and Service GuideScrew ListingPhillips PM2.0x4.0 System Board Screw LocationsTable C-6Phillips PM2.0x4.0 Screws (Continued)Color Qty.

Strany 118 - 5.4 Notebook Feet

Screw ListingMaintenance and Service Guide C–11Phillips PM2.0x4.0 Hard Drive Cover Screw LocationTable C-6Phillips PM2.0x4.0 Screws (Continued)Color Q

Strany 119 - Spare Part Number Information

C–12 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Modem Board Screw LocationsTable C-7Phillips PM2.0×3.0 ScrewColor Qty. Length Thread

Strany 120

Screw ListingMaintenance and Service Guide C–13Phillips PM1.5×3.0 Bluetooth Cover Screw LocationsTable C-8Phillips PM1.5×3.0 ScrewColor Qty. Length Th

Strany 121 - Communications Board

C–14 Maintenance and Service GuideScrew ListingPTorx T8M2.5×9.0 Keyboard Access Screw LocationsTable C-9Torx T8M2.5×9.0 ScrewColor Qty. Length ThreadH

Strany 122 - 5.6 MultiBay Device

Screw ListingMaintenance and Service Guide C–15Torx T8M2.5×9.0 Switch Cover Screw LocationsTable C-10Torx T8M2.5×9.0 ScrewColor Qty. Length ThreadHead

Strany 123 - Removing a MultiBay Device

C–16 Maintenance and Service GuideScrew ListingTorx T8M2.5×9.0 Display Assembly Screw LocationsTable C-10Torx T8M2.5×9.0 Screw (Continued)Color Qty. L

Strany 124 - 5.7 Bluetooth Wireless

Product DescriptionMaintenance and Service Guide 1–15All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Strany 125 - Removing the Bluetooth Board

Screw ListingMaintenance and Service Guide C–17Torx T8M2.5×9.0 Top Cover Screw LocationsTable C-10Torx T8M2.5×9.0 Screw (Continued)Color Qty. Length T

Strany 126 - 5.8 Keyboard

C–18 Maintenance and Service GuideScrew ListingTorx T8M2.5×6.0 Fan Assembly Screw LocationTable C-11Phillips PM2.5×6.0 ScrewColor Qty. Length ThreadHe

Strany 127 - 5. Open the notebook

Screw ListingMaintenance and Service Guide C–19Phillips M2.5×3.0 Top Cover Screw LocationsTable C-12Phillips M2.5×3.0 ScrewColor Qty. Length ThreadHea

Strany 128

C–20 Maintenance and Service GuideScrew ListingPhillips PM1.5x4.0 Speaker Assembly Screw LocationTable C-13Phillips PM1.5x4.0 ScrewColor Qty. Length T

Strany 129 - Releasing the Keyboard

Screw ListingMaintenance and Service Guide C–21Phillips PM1.5x4.0 LED Board Screw LocationTable C-13Phillips PM1.5x4.0 Screw (Continued)Color Qty. Len

Strany 130

C–22 Maintenance and Service GuideScrew ListingPhillips PM2.5×11.0 Hard Drive Connector Screw LocationTable C-14Phillips PM2.5x11.0 ScrewColor Qty. Le

Strany 131 - 5.9 Switch Cover

Screw ListingMaintenance and Service Guide C–23Hex M2.5×9.0 System Board Standoff LocationsTable C-15Hex M2.5×9.0 StandoffsColor Qty. Length ThreadHea

Strany 132 - 9. Remove the switch cover 3

Maintenance and Service Guide Index–1Index1394 connector 1–39AAC adapterspare part number 3–13specifications 6–7audio troubleshooting 2–25Bbattery bay

Strany 133 - 5.10 Modem Board

Index–2 Maintenance and Service GuideIndexright-side 1–38top 1–44Computer SetupAdvanced Menu 2–5File Menu 2–3overview 2–1Security Menu 2–4configuratio

Strany 134 - 7. Remove the modem board

IndexMaintenance and Service Guide Index–3Eelectrostatic discharge 4–4, 4–7embedded numeric keypad, location 1–43external monitor connectorlocation 1–

Strany 135 - 5.11 Memory Module

1–16 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Strany 136 - Removing the Memory Shield

Index–4 Maintenance and Service GuideIndexhard drive security screw, location 1–49headphone jacklocation 1–39pin assignments A–4heat sinkillustrated 3

Strany 137 - Removing a Memory Module

IndexMaintenance and Service Guide Index–5monitor connectorlocation 1–39pin assignments A–3mouse, spare part number 3–14MultiBay battery pack, spare p

Strany 138 - 5.12 Keyboard Plate

Index–6 Maintenance and Service GuideIndexQQuickLock button, location 1–45Rreal time clock batteryillustrated 3–2, 3–10removal 5–47rear panel componen

Strany 139 - 5.13 Fan Assembly

IndexMaintenance and Service Guide Index–7Tthermal grease, replacement 5–36tools required 4–1top components 1–44, 1–46top coverillustrated 3–4, 3–6rem

Strany 140

Product DescriptionMaintenance and Service Guide 1–17All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Strany 141 - Removing the Fan Assembly

1–18 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Strany 142 - 5.14 Heat Sink

Product DescriptionMaintenance and Service Guide 1–19All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Strany 143 - Removing the Heat Sink

1–20 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Strany 144

Product DescriptionMaintenance and Service Guide 1–21All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Strany 145 - 5.15 Processor

1–22 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Strany 146 - Removing the Processor

Product DescriptionMaintenance and Service Guide 1–23All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Strany 147 - 5.16 Display Assembly

Maintenance and Service Guide iiiContents1 Product Description1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21.

Strany 148

1–24 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Strany 149 - Removing the Display Screws

Product DescriptionMaintenance and Service Guide 1–25All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Strany 150 - Removing the Display Assembly

1–26 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Strany 151 - 5.17 Top Cover

Product DescriptionMaintenance and Service Guide 1–27All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Strany 152 - Removing the Top Cover Screws

1–28 Maintenance and Service GuideProduct DescriptionTable 1-3Compaq Presario V1000 notebook PC ModelsAll Compaq Presario V1000 notebook PC models fea

Strany 153

Product DescriptionMaintenance and Service Guide 1–29All Compaq Presario V1000 notebook PC models feature: TouchPad pointing device Video memory 8-

Strany 154 - Removing the Top Cover

1–30 Maintenance and Service GuideProduct DescriptionAll Compaq Presario V1000 notebook PC models feature: TouchPad pointing device Video memory 8-

Strany 155 - 5.18 RTC Battery

Product DescriptionMaintenance and Service Guide 1–31All Compaq Presario V1000 notebook PC models feature: TouchPad pointing device Video memory 8-

Strany 156 - Removing the RTC Battery

1–32 Maintenance and Service GuideProduct DescriptionAll Compaq Presario V1000 notebook PC models feature: TouchPad pointing device Video memory 8-

Strany 157 - 5.19 Speakers

Product DescriptionMaintenance and Service Guide 1–331.2 Features Intel Pentium M 2.0-, 1.8-, 1.7-, 1.6-, 1.5-, or 1.4-GHz processors, with 1.0-MB or

Strany 158

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Not

Strany 159 - Removing the Speaker Assembly

1–34 Maintenance and Service GuideProduct Description External 65-watt AC adapter with power cord 8-cell 4.4 Ah Li-Ion battery pack-or-6-cell 4.4 Ah

Strany 160 - 5.20 LED Board

Product DescriptionMaintenance and Service Guide 1–351.3 Clearing a PasswordIf the notebook you are servicing has an unknown password, follow these st

Strany 161 - Removing the LED Board

1–36 Maintenance and Service GuideProduct Description1.5 External ComponentsThe external components on the front and right side of the notebook are sh

Strany 162 - 5.21 Bottom Board

Product DescriptionMaintenance and Service Guide 1–37Table 1-4Front and Right-Side ComponentsItem Component Function1 Infrared port Provides wireless

Strany 163 - Removing the Bottom Board

1–38 Maintenance and Service GuideProduct DescriptionThe notebook rear panel and left-side components are shown below and described in Table 1-5.Rear

Strany 164 - 5.22 System Board

Product DescriptionMaintenance and Service Guide 1–394 Parallel connector Connects an optional parallel device, such as an external diskette drive bay

Strany 165

1–40 Maintenance and Service GuideProduct DescriptionThe notebook wireless antennae are shown below and described in Table 1-6.Wireless Antennae Locat

Strany 166 - Removing the System Board

Product DescriptionMaintenance and Service Guide 1–41Table 1-6Wireless AntennaeComponent DescriptionWireless antennae (2) Transmit wireless data.ÅExpo

Strany 167 - Specifications

1–42 Maintenance and Service GuideProduct DescriptionThe notebook keyboard components are shown below and described in Table 1-7.Keyboard Components

Strany 168

Product DescriptionMaintenance and Service Guide 1–43Table 1-7Keyboard ComponentsItem Component Function1 Windows logo key Displays the Windows Start

Strany 169 - 14.1-inch XGA TFT Display

ContentsMaintenance and Service Guide v5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Strany 170 - 15.0-inch XGA TFT Display

1–44 Maintenance and Service GuideProduct DescriptionThe notebook top components are shown below and described in Table 1-8.Top ComponentsTable 1-8Top

Strany 171 - Table 6-4

Product DescriptionMaintenance and Service Guide 1–454 Display lid switch* If the notebook is closed while on, turns off the display. If the notebo

Strany 172 - Hard Drives

1–46 Maintenance and Service GuideProduct DescriptionTop Components (Continued)Table 1-8Top Components (Continued)Item Component Function8 Presentatio

Strany 173 - Table 6-7

Product DescriptionMaintenance and Service Guide 1–4713 Battery light On: A battery pack is charging.Blinking: A battery pack that is the only availab

Strany 174 - Table 6-9

1–48 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the notebook are shown below and described in Table 1-9.

Strany 175 - Table 6-10

Product DescriptionMaintenance and Service Guide 1–493 Port replicator docking latches Secures the notebook to an optional Port Replicator or advanced

Strany 176

1–50 Maintenance and Service GuideProduct Description11 Mini PCI compartment Holds an optional wireless LAN device.✎To prevent an unresponsive system

Strany 177 - 24X Max DVD/CD-RW Combo Drive

Product DescriptionMaintenance and Service Guide 1–511.6 Design OverviewThis section presents a design overview of key parts and features of the noteb

Strany 178

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

Strany 179 - 8X/24X DVD-ROM Drive

2–2 Maintenance and Service GuideTroubleshootingUsing Computer SetupInformation and settings in Computer Setup are accessed from the File, Security, o

Strany 180

vi Maintenance and Service GuideContents6 SpecificationsA Connector Pin AssignmentsB Power Cord Set RequirementsC Screw ListingIndex

Strany 181 - 24X CD-ROM Drive

TroubleshootingMaintenance and Service Guide 2–3Selecting from the File MenuTable 2-1File MenuSelect To Do ThisSystem Information View identificatio

Strany 182 - System DMA

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisAdministrator password Enter, c

Strany 183 - System Interrupts

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Tools MenuSelecting from the Advanced MenuTable 2-3Tools MenuSelect To Do ThisHDD S

Strany 184 - System I/O Addresses

2–6 Maintenance and Service GuideTroubleshootingDevice Options Enable/disable the embedded numeric keypad at startup. Enable/disable multiple stand

Strany 185

TroubleshootingMaintenance and Service Guide 2–7Device Options (continued) Specify how the notebook recognizes multiple identical Port Replicators th

Strany 186

2–8 Maintenance and Service GuideTroubleshooting2.2 Using Diagnostics for WindowsWhen you access Diagnostics for Windows, a scan of all system compone

Strany 187 - Connector Pin Assignments

TroubleshootingMaintenance and Service Guide 2–9❏ Complete Test—Performs maximum testing on each device in a selected category.❏ Custom Test—Performs

Strany 188 - Universal Serial Bus

2–10 Maintenance and Service GuideTroubleshooting2.3 Troubleshooting FlowchartsTable 2-4Troubleshooting Flowchart OverviewFlowchart 2.1—Initial Troubl

Strany 189 - External Monitor

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?

Strany 190 - Microphone

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reseat the power cables in the Port Replicator and at the AC outlet.

Strany 191 - Table A-8

Maintenance and Service Guide 1–11Product DescriptionThe HP Compaq Business Notebook nx5000 Series and the Compaq Presario V1000 notebook PC offer adv

Strany 192 - Table A-10

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.3—No Power, Part 2Continued fromFlowchart 2.2—No Power, Part 1.Visually check fordebris i

Strany 193 - Power Cord Set Requirements

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued fromFlowchart 2.3—No Power, Part 2.Reseat AC adapterin notebo

Strany 194 - Screw Listing

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.5—No Power, Part 4YNContinued fromFlowchart 2.4—No Power, Part 3.Reseat loosecomponents a

Strany 195 - Torx T5M3.0×4.0 Screw

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor Port Replicator?No video.Replace the following one at a

Strany 196 - Phillips PM3.0×3.5 Screw

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.7—No Video, Part 2YNContinued fromFlowchart 2.6—No Video, Part 1.DoneAdjust externalmonit

Strany 197 - Hex M2.0×10.0 Alignment Pin

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Port Replicator(if applicable)YNReseat power cord in Port Replicator and

Strany 198 - Phillips PM2.5×3.0 Screw

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to Flowchart 2.10—No O

Strany 199 - Torx T8M2.5×5.0 Screw

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go toFlowchart 2.17—Nonfunc-tioning Device.YDoneNOS n

Strany 200

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.11—No OS Loading, Hard Drive, Part 2Continued fromFlowchart 2.10—No OS Loading, Hard Driv

Strany 201

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued fromFlowchart 2.1

Strany 202 - Phillips PM2.0x4.0 Screws

1–2 Maintenance and Service GuideProduct Description1.1 ModelsNotebook models are shown in Table 1-1, Table 1-2, and Table 1-3.Table 1-1HP Compaq Busi

Strany 203

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

Strany 204

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, CD-ROM or DVD-ROM DriveYDoneNBootabledisc indrive?Discin drive?No OSloa

Strany 205 - Phillips PM2.0×3.0 Screw

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.15—No Audio, Part 1No audio.NNotebook inPort Replicator(if applicable)?Internalaudio?Audi

Strany 206 - Phillips PM1.5×3.0 Screw

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from Flowchart 2.15—No Audio, Part 1.Reloadaudio drivers.A

Strany 207 - Torx T8M2.5×9.0 Screw

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

Strany 208 - Table C-10

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

Strany 209

TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

Strany 210

2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe notebookand open.No networkor

Strany 211 - Phillips PM2.5×6.0 Screw

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

Strany 212 - Phillips M2.5×3.0 Screw

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Notebook Major ComponentsNotebook Major Components

Strany 213 - Phillips PM1.5x4.0 Screw

Product DescriptionMaintenance and Service Guide 1–3KeyCnx U P 170 X5 60 y Ci 10 h XXXXXX-XXX1234 5 6 7 8 910 11Key Description Options8 Integrated co

Strany 214

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Notebook Major ComponentsItem DescriptionSpare Part Number1 Display as

Strany 215 - Phillips PM2.5x11.0 Screw

3–4 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Strany 216 - Hex M2.5×9.0 Standoffs

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

Strany 217

3–6 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Strany 218

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

Strany 219

3–8 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Strany 220

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

Strany 221

3–10 Maintenance and Service GuideIllustrated Parts Catalog3.3 Miscellaneous Plastics Kit ComponentsMiscellaneous Plastics Kit Components

Strany 222

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-2Miscellaneous Plastics Kit ComponentsSpare Part Number 353393-001Item Description1

Strany 223

3–12 Maintenance and Service GuideIllustrated Parts Catalog3.4 Hard Drives and MultiBay DevicesTable 3-3Hard Drives and MultiBay DevicesSpare Part Inf

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