Compaq Presario CQ45 Notebook PCMaintenance and Service Guide
Category Description Intel models withdiscretegraphicsIntel models withUMA graphicsAMD models Southbridge: SB700 √Graphics nVidia Discrete PCI Ex
Setup Utility menusThe menu tables in this section provide an overview of Setup Utility options.NOTE: Some of the Setup Utility menu items listed in t
Select To do this◦USB Floppy◦Internal CD/DVD ROM Drive◦Hard drive◦USB Diskette on Key◦USB Hard drive◦Network adapterDiagnostics menuSelect To do thisH
6 SpecificationsComputer specifications Metric U.S.DimensionsHeight (front to back)3.33 to 3.97 cm 1.31 to 1.56 inWidth 33.40 cm 13.15 inDepth 23.70
Metric U.S.Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rateNOTE: Applicable product safety standards specify thermal limits
Hard drive specifications 320-GB* 250-GB* 160-GB* 120-GB* 80-GB*DimensionsHeight9.5 mmWidth 70 mmWeight101 g 102 g 102 g 102 g 102 gInterface type SA
DVD±RW and CD-RW Super Multi Double-Layer ComboDrive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,CD-ROM, CD-ROM XA, MIXED MODE
System DMA specificationsHardware DMA System functionDMA0 Not applicableDMA1* Not applicableDMA2* Not applicableDMA3 Not applicableDMA4 Direct memory
System interrupt specifications—Intel processorsHardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-Key or Microsoft® Natural Keyboard
System interrupt specifications—AMD processorsHardware IRQ System functionISA0 High precision event timerISA1 Standard 101/102-Key or Microsoft Natura
System I/O address specifications—Intel processorsI/O address (hex) System function (shipping configuration)000 - 00F DMA controller no. 1010 - 01F Un
Category Description Intel models withdiscretegraphicsIntel models withUMA graphicsAMD models●2048 (2048 × 2, 1024 × 2)●1024 (1024 × 1, 512 × 2)Hard d
I/O address (hex) System function (shipping configuration)220 - 22F Entertainment audio230 - 26D Unused26E - 26 Unused278 - 27F Unused280 - 2AB Unused
System I/O address specifications—AMD processorsI/O address (hex) System function (shipping configuration)000 - 008 Direct memory access controller000
I/O address (hex) System function (shipping configuration)360 - 361 Motherboard resources376 - 376 ATA Channel 13B0 - 3BB nVidia MCP67M3C0 - 3DF nVidi
System memory map specifications—Intel processorsSize Memory address System function640 KB 00000000-0009FFFF Base memory128 KB 000A0000-000BFFFF Video
Memory address System functionF00000 - F3FFFFFF PCI standard PCI-to-PCI bridgeF4000000 - F4FFFFFF nVidia MCP67MF500000 - F5FFFFFF nVidia MCP67MF600000
7 Screw listingThis section provides specification and reference information for the screws and screw locks used inthe computer. Display screws are av
Black Phillips PM2.5×4.0 screwColor Quantity Length Thread Head diameterBlack 13 4.0 mm 2.5 mm 5.0 mmWhere used: 2 screws that secure the wireless ant
Where used: 3 screws that secure the top cover to the computerWhere used: 2 screws that secure the speaker to the computerBlack Phillips PM2.5×4.0 scr
Black Phillips PM2.5×6.0 captive screwColor Quantity Length Thread Head diameterBlack 5 6.0 mm 2.5 mm 5.0 mmWhere used: 5 screws that secure the hard
Black Phillips PM2.0×2.0 broad head screwColor Quantity Length Thread Head diameterBlack 1 2.0 mm 2.0 mm 7.0 mmWhere used: One screw that secures the
Category Description Intel models withdiscretegraphicsIntel models withUMA graphicsAMD models Integrated 10/100 network interface card(NIC) √ √Wirel
Silver Phillips PM1.5×9.0 screwColor Quantity Length Thread Head diameterSilver 2 9.0 mm 1.5 mm 4.0 mmWhere used: 2 screws that secure the expansion c
Black Phillips PM2.5×3.0 screwColor Quantity Length Thread Head diameterBlack 2 3.0 mm 2.5 mm 5.0 mmWhere used: 2 screws that secure the audio board t
Black Phillips PM2.5×17.0 screwColor Quantity Length Thread Head diameterBlack 3 17.0 mm 2.5 mm 5.0 mmWhere used: 3 screws that secure the keyboard to
Black Phillips PM2.5×6.0 screwColor Quantity Length Thread Head diameterBlack 4 6.0 mm 2.5 mm 5.0 mmWhere used: 2 screws that secure the top cover to
Black Phillips PM2.5×7.0 screwColor Quantity Length Thread Head diameterSilver 17 7.0 mm 2.5 mm 5.0 mmWhere used: 4 screws that secure the display ass
Where used: 6 screws that secure the optical drive, switch cover, and keyboard to the computerWhere used: 2 screws that secure the top cover to the co
Where used: One screw that secures the USB board to the base enclosure118 Chapter 7 Screw listing
Silver Phillips PM3.0×4.0 screwColor Quantity Length Thread Head diameterSilver 4 4.0 mm 3.0 mm 5.0 mmWhere used: 4 screws that secure the hard drive
Silver Phillips PM2.0×4.0 screwColor Quantity Length Thread Head diameterSilver 8 4.0 mm 2.0 mm 5.0 mmWhere used: 8 screws that secure the display hin
Black Phillips PM2.0×4.0 screwColor Quantity Length Thread Head diameterBlack 12 4.0 mm 2.0 mm 5.0 mmWhere used: 2 screws that secure the optical driv
Category Description Intel models withdiscretegraphicsIntel models withUMA graphicsAMD models 6-cell 2.20-Ah Li-ion battery √ √ √ 65-W AC adapter wi
Where used: 3 screws that secure the switch cover to the computerWhere used: 1 screw that secures the power button board to the computerWhere used: 2
Where used: 2 screws that secure the modem module to the computerBlack Phillips PM2.0×4.0 screw 123
Black Phillips PM2.0×3.0 broad head screwColor Quantity Length Thread Head diameterBlack 2 3.0 mm 2.0 mm 7.5 mmWhere used: 2 screws that secure the fi
Silver Phillips PM2.0×10.0 captive screwColor Quantity Length Thread Head diameterSilver 4 10.0 mm 2.0 mm 5.0 mmWhere used: 4 captive screws that secu
8 Backup and recoveryRecovering system informationRecovery after a system failure is as complete as your most current backup. HP recommends that youcr
Backup suggestions●Create a set of recovery discs using Recovery Manager.●Create system restore points using the Windows® System Restore feature, and
The System Protection window opens.6. Follow the on-screen instructions.Restore to a previous date and timeTo revert to a restore point (created at a
3. Click Recovery disc creation, and then click Next.4. Follow the on-screen instructions.Performing a recoveryNOTE: You can recover only files that y
3. Click System recovery, and then click Next.4. Follow the on-screen instructions.130 Chapter 8 Backup and recovery
9 Connector pin assignmentsAudio-out (headphone)Pin Signal1 Audio out, left channel2 Audio out, right channel3 GroundAudio-in (microphone)Pin Signal1
2 External component identificationTop componentsTouchPadComponent Description(1) TouchPad light●White: TouchPad is enabled.●Amber: TouchPad is disabl
External monitorPin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5 Ground6 Ground analog7 Ground analog8 Ground analog9 +5 VDC10 Ground
RJ-11 (modem)Pin Signal1 Unused2 Tip3 Ring4 Unused5 Unused6 UnusedRJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4 Unused5 Unused6 Receiv
HDMIPin Signal1 TMDS data 2+2 TMDS data 2 shield3 TMDS data 2–4 TMDS data 1+5 TMDS data 1shield6 TMDS data 1–7 TMDS data 0+8 TMDS data 0 shield9 TMDS
Pin Signal1 +5 VDC2 Data -3 Data +4 GroundUniversal Serial Bus 135
10 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC or from
Requirements for specific countries or regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Canad
11 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general householdwaste. Follow the local la
Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display pane
10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift
LightsComponent Description(1) Power lights (2)*●On: The computer is on.●Blinking: The computer is in the Sleep state.●Off: The computer is off or in
15. Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.17. Remove the backlight frame from
19. Disconnect the display cable (1) from the LCD panel.20. Remove the screws (2) that secure the LCD panel to the display rear panel.21. Release the
IndexSymbols/Numerics1394 Power Saving 92AAC adapter, spare partnumbers 27, 29administrator password 92antennaremoval 64spare part number 24, 65Ante
RJ-11 133RJ-45 133Universal Serial Bus(USB) 134connector, power 15connectors, serviceconsiderations 34DDiagnostics menu 93Digital Media Slot light,ide
infrared lens, identifying 13integrated webcam light,identifying 11integrated webcam,identifying 11internal display switch,identifying 11internal micr
power connector, identifying 15power cord set requirements 136power cord, spare partnumbers 27, 32power lights, identifying 7, 13power requirements,
top coverremoval 67spare part number 19, 31, 67TouchPadbuttons 6identifying 6removal 71scrolling regions 6spare part number 71TouchPad bracket, spare
Component Description(8) Volume up light On: The volume scroll zone is being used to increase speakervolume.(9) Num lock light On: Num lock is on or t
Component DescriptionTo learn more about your power settings, select Start > ControlPanel > System and Maintenance > Power Options.(3) Media
KeysNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1) esc key Displays system information
DisplayNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1) Internal display switch Turns of
© Copyright 2008 Hewlett-PackardDevelopment Company, L.P.Athlon, Sempron, and Turion are trademarksof Advanced Micro Devices, Inc. Bluetooth isa trade
NOTE: For optimal transmission, keep the areas immediately around the antennae free fromobstructions.To see wireless regulatory notices, refer to the
Front componentsNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1) Power light●On: The com
Left-side componentsNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1) Security cable slot
Rear componentComponent DescriptionVent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically to cool internalcom
Bottom componentsComponent Description(1) Hard drive and WLAN module compartment Holds the hard drive and, for select models only, the wireless LAN(WL
3 Illustrated parts catalogSerial number locationWhen ordering parts or requesting information, provide the computer serial number and model numberloc
Computer major componentsItem Description Spare part number(1) 14.1-inch, WXGA, BrightView display assembly 18 Chapter 3 Illustrated parts catalog
Item Description Spare part numberNOTE: See Display assembly components on page 24 for more display assemblyinternal component spare part information.
Item Description Spare part number(12) Modem module (includes modem module cable and RJ-11 connector) For use in all countries and regions except f
Item Description Spare part numberSao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, theSeychelles, Sierra Leone, Singapore, Slovaki
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
Item Description Spare part number For use in computer models with AMD processors: ●320-GB, 5400-rpm459611-004 ●250-GB, 5400-rpm454605-002 ●160-GB,
Item Description Spare part number ●Turion Ultra ZM-80 (2.1-GHz, 2x1-MB L2 cache)487347-005 ●Turion RM-70 2.1-GHz processor (2x512-KB L2 cache)487348-
Display assembly componentsItem Description Spare part number(1) Display bezels For use only in computer models with a camera module 486733-001 Fo
Plastics KitItem Description Spare part number Plastics Kit 486862-001(1) ExpressCard slot bezel(2) Hard drive cover (includes 2 screws)(3) Memory mo
Mass storage devicesItem Description Spare part number(1) Hard drives (include hard drive bracket) For use only in computer models with Intel processo
Item Description Spare part number For use in computer models with AMD processors: ●DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with Ligh
Sequential part number listingSpare partnumberDescription371693-001 Earbud headset418162-001 HP carrying case418163-001 HP slim case430958-001 Wireles
Spare partnumberDescriptionKyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, British Virgin Islands, French Guiana,Guadeloupe, Nether A
Spare partnumberDescription482182-001 BD/DVD±R/RW Super Multi Double-Layer Combo Drive for use only in computer models with Intel processors(includes
Spare partnumberDescription486842-001 USB board486843-001 USB board cable486844-001 System fan for use in computer models with Intel or AMD processors
iv Safety warning notice
Spare partnumberDescription487345-005 AMD Turion Ultra ZM-86 2.4-GHz processor, 2x1-MB L2 cache; includes thermal material487346-005 AMD Turion Ultra
4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re
Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr
Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
Unknown user passwordIf the computer you are servicing has an unknown user password, follow these steps to clear thepassword.NOTE: These steps also cl
Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 77 screws, in 13 different sizes, that m
Computer feetDescription Spare part numberRubber Feet Kit 486863-001The computer feet are adhesive-backed rubber pads. The feet attach to the base enc
BatteryDescription Spare part number12-cell, 8.80-Ah Li-ion battery 484172-0016-cell, 2.55-Ah Li-ion battery 484171-0016-cell, 2.20-Ah Li-ion battery
Table of contents1 Product description2 External component identificationTop components ...
Optical driveNOTE: All optical drive spare part kits include an optical drive bezel.Description Spare part numberFor use in computer models with Intel
4. Use the media tray frame to remove the optical drive (3).5. If it is necessary to replace the optical drive bracket, position the optical drive wit
Hard driveNOTE: All hard drive spare part kits include a hard drive bracket.Description Spare part numberFor use in computer models with Intel process
3. Lift the left side of the hard drive cover (2), swing it to right, and remove the cover (3). The harddrive cover is included in the Plastics Kit, s
7. Lift the bracket (2) straight up to remove it from the hard drive.Reverse this procedure to reassemble and install the hard drive.46 Chapter 4 Re
WLAN moduleDescription Spare part numberWLAN modules:Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions480985-001Inte
Description Spare part numberFor use in Canada, Cayman Islands, Guam, Puerto Rico, the United States, and the Virgin Islands 459263-001For use in Afgh
4. Remove the WLAN module (3) by pulling it away from the slot at an angle.CAUTION: To prevent an unresponsive system, replace the wireless module onl
RTC batteryNOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes allpasswords and CMOS settings to be cleared.Descrip
4. Remove the RTC battery (2).Reverse this procedure to install the RTC battery.Component replacement procedures 51
Electrostatic discharge damage ... 35Packaging and transporting guidelines ...
Memory moduleDescription Spare part numberFor use in computer models with Intel processors: 2048-MB (800-MHz, PC2-6400, 1-DIMM) 482169-0011024-MB (80
4. Spread the retaining tabs (1) on each side of the memory module slot to release the memorymodule. (The edge of the module opposite the slot rises a
KeyboardFor use in: Spare part number For use in: Spare part numberCanadian French 486904-121 Taiwan 486904-AB1Latin America 486904-161 Thailand 48690
7. Lift the keyboard (2) up until the tabs on the bottom of the keyboard are clear of the switch cover.8. Release the zero insertion force (ZIF) conne
Switch coverDescription Spare part numberSwitch cover (includes power button board and cable, volume/LED board, and LED cover) 486871-001Before removi
6. Release the ZIF connector to which the volume board cable (2) is connected and disconnect thecable from the system board.7. Lift the front edge of
Speaker assemblyDescription Spare part numberSpeaker assembly 486865-001Before removing the speaker assembly, follow these steps:1. Shut down the comp
4. Lift the speaker assembly (2) straight up to remove it from the computer.Reverse this procedure to install the speaker assembly.Component replaceme
Display assemblyDescription Spare part number14.1-inch, WXGA, BrightView display assembly for use only in computer models with a cameramodule (include
4. Disconnect the display panel cable (2).CAUTION: Support the display assembly when removing the following screws. Failure to supportthe display asse
14.1-inch, WXGA, BrightView display specifications ... 95Hard drive specificati
7. If it is necessary to replace any of the display assembly internal components, remove the followingscrew covers and screws. The display rubber scre
11. Disconnect the display panel cable (2) and the backlight cable (3) from the display inverter. Thedisplay inverter is available using spare part nu
The display cable is available using spare part number 486735-001.15. If it is necessary to replace the display hinges, remove the four silver Phillip
20. Remove the wireless antenna transceivers and cables (4) from the display enclosure. The wirelessantenna transceivers and cables are included in th
4. Pull outward on the left and right of the top edge (2) of the display bezel until the bezel disengagesfrom the display enclosure.5. Release the dis
Top coverDescription Spare part numberTop cover (includes TouchPad and cable) For use only in computer models with a fingerprint reader 486860-001For
3. Turn the computer right-side up, with the front toward you.4. Disconnect the following cables from the system board:●Bluetooth module cable (1)●Tou
7. Remove the top cover (3).Reverse this procedure to install the top cover.Fingerprint reader boardDescription Spare part numberFingerprint reader bo
Remove the fingerprint reader board:1. Position the top cover upside down with the front toward you.2. Remove the two black Phillips PM2.5×4.0 screws
TouchPad button boardDescription Spare part numberTouchPad bracket 494962-001TouchPad button board 494965-001Before removing the TouchPad button board
External monitor ... 132R
4. Remove the TouchPad button board (3) from the TouchPad bracket.Reverse the above procedure to reassemble and install the TouchPad button board.Blue
1. Turn the top cover upside down with the front toward you.2. Disconnect the Bluetooth module cable (1) from the system board.3. Remove the two silve
Modem moduleDescription Spare part numberModem module for use in all countries and regions except for Australia and New Zealand (includesmodem module
4. Lift up on the front of the modem module (3) to disconnect it from the system board.5. Remove the modem module.Reverse the above procedure to insta
Remove the audio board:1. Turn the computer upright with the front toward you.2. Disconnect the audio board cable (1) from the system board.3. Remove
4. Remove the battery (see Battery on page 41).5. Remove the following components:a. Hard drive (see Hard drive on page 44)b. Optical drive (see Optic
Power connector cableDescription Spare part numberPower connector cable (includes power connector) 486864-001Before removing the power connector cable
4. Remove the cable from the base enclosure clips (3).Reverse this procedure to install the power connector cable.Component replacement procedures 79
System boardDescription Spare part numberSystem board for use in computer models equipped with discrete graphics subsystems (includesthermal material)
2. Disconnect the following cables from the system board (if still connected):●(1) Modem cable●(2) Audio board cable●(3) Fan cable3. Remove the two si
1 Product descriptionCategory Description Intel models withdiscretegraphicsIntel models withUMA graphicsAMD modelsProduct Name Compaq Presario CQ45 No
6. Release the system board by sliding it to the right at an angle (3) until the connectors on the leftside of the system board disengage from the bas
Fan/heat sink assemblyDescription Spare part numberFan/heat sink assembly for use in computer models with Intel processors with UMA graphicssubsystems
3. Remove the fan/heat sink assembly (2).The thermal material must be thoroughly cleaned from the surface of the fan/heat sink assembly (1) andthe pro
The following locations require thermal pads on systems with UMA graphics subsystems:●(3) Four locations on heat sink●(4) Capacitors●(5) Northbridge c
ProcessorNOTE: All processor spare part kits include thermal material.Description Spare part numberIntel Core Duo processors: T9600 (2.80-GHz, 6-MB L
h. System board (see System board on page 80)i. Fan/heat sink assembly (see Fan/heat sink assembly on page 83)Remove the processor:1. Turn the process
d. Switch cover (see Switch cover on page 56)e. Speaker assembly (see Speaker assembly on page 58)f. Display assembly (see Display assembly on page 60
5 Setup UtilityWARNING! Only authorized technicians trained by HP must repair this equipment. All troubleshootingand repair procedures are detailed to
3. Use the arrow keys to select a language, and then press enter.4. When a confirmation prompt with your language selected is displayed, press enter.5
Restoring default settings in the Setup UtilityThe following procedure explains how to restore the Setup Utility default settings. If the Setup Utilit
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