HP Pavilion v2000 - Desktop PC Specifikace

Maintenance and Service GuideHP Pavilion dv2000 Notebook PCDocument Part Number: 417981-001June 2006This guide is a troubleshooting reference used for

1–4 Maintenance and Service GuideProduct Description1.2 Resetting the ComputerIf the computer you are servicing has an unknown password, follow these

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are as many as 100 s

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the computer serial number to HP when requesting informatio

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

5–4 Maintenance and Service GuideRemoval and Replacement ProceduresSection Description# of Screws Removed5.10 Keyboard 35.11 Switch Cover 4 to remove

Removal and Replacement ProceduresMaintenance and Service Guide 5–55.3 Preparing the Computer for DisassemblyBefore you begin any removal or installat

5–6 Maintenance and Service GuideRemoval and Replacement Proceduresb. Slide and hold the battery release latch 1 to the left. (The front edge of the b

Removal and Replacement ProceduresMaintenance and Service Guide 5–75.4 Hard Drive1. Prepare the computer for disassembly (refer to Section 5.3).Hard D

5–8 Maintenance and Service GuideRemoval and Replacement Procedures2. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the hard drive cover to t

Removal and Replacement ProceduresMaintenance and Service Guide 5–95. Remove the two black Phillips PM2.5×5.0 screws 1 that secure the hard drive to t

Product DescriptionMaintenance and Service Guide 1–51.3 Power ManagementThe computer comes with power management features that extend battery operatin

5–10 Maintenance and Service GuideRemoval and Replacement Procedures8. Remove the four Phillips PM3.0×3.0 screws 1 that secure the hard drive frame to

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.5 RTC Battery1. Prepare the computer for disassembly (refer to Section 5.3).2. R

5–12 Maintenance and Service GuideRemoval and Replacement Procedures5.6 Computer FeetThe computer feet are adhesive-backed rubber pads. The feet are i

Removal and Replacement ProceduresMaintenance and Service Guide 5–135.7 Memory Module1. Prepare the computer for disassembly (refer to Section 5.3).Me

5–14 Maintenance and Service GuideRemoval and Replacement Procedures2. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the memory module compar

Removal and Replacement ProceduresMaintenance and Service Guide 5–155. Spread the retaining tabs 1 on each side of the memory module socket to release

5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Mini Card ModuleMini Card Module Spare Part Number InformationFor use with com

Removal and Replacement ProceduresMaintenance and Service Guide 5–17 802.11a/b/g WLAN module for use in the ROW countries listed below:409497-001Chin

5–18 Maintenance and Service GuideRemoval and Replacement Procedures1. Prepare the computer for disassembly (Section 5.3).2. Loosen the Phillips PM2.0

Removal and Replacement ProceduresMaintenance and Service Guide 5–195. Make note of which wireless antenna cable is attached to which antenna clip on

1–6 Maintenance and Service GuideProduct Description1.4 External ComponentsThe external components on the front of the computer are shown below and de

5–20 Maintenance and Service GuideRemoval and Replacement Procedures5.9 Optical Drive1. Prepare the computer for disassembly (Section 5.3).2. Remove t

Removal and Replacement ProceduresMaintenance and Service Guide 5–216. Position the optical drive with the optical drive bracket toward you.7. Remove

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Keyboard1. Prepare the computer for disassembly (Section 5.3).Keyboard Spare

Removal and Replacement ProceduresMaintenance and Service Guide 5–232. Remove the three Phillips PM2.5×7.0 screws that secure the keyboard to the comp

5–24 Maintenance and Service GuideRemoval and Replacement Procedures3. Turn the computer display-side up with the front panel toward you.4. Open the c

Removal and Replacement ProceduresMaintenance and Service Guide 5–257. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable

5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Switch Cover1. Prepare the computer for disassembly (Section 5.3).2. Remove t

Removal and Replacement ProceduresMaintenance and Service Guide 5–276. Turn the computer display-side up with the front toward you.7. Open the compute

5–28 Maintenance and Service GuideRemoval and Replacement Procedures10. Lift the front edge of the switch cover 1 to disengage it from the computer.11

Removal and Replacement ProceduresMaintenance and Service Guide 5–29✎The power button board is available using spare part number 417084-001.13. If it

Product DescriptionMaintenance and Service Guide 1–74 Wireless switch (select models only)Turns the wireless feature on or off, but does not create a

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Display Assembly1. Prepare the computer for disassembly (Section 5.3).2. Disc

Removal and Replacement ProceduresMaintenance and Service Guide 5–314. Turn the computer display-side up with the front toward you.5. Open the display

5–32 Maintenance and Service GuideRemoval and Replacement ProceduresÄCAUTION: Support the display assembly when removing the following screws. Failure

Removal and Replacement ProceduresMaintenance and Service Guide 5–3310. Remove the following:1 Four rubber screw covers on the top edge of the display

5–34 Maintenance and Service GuideRemoval and Replacement Procedures✎The display bezel is included in the Display Plastics Kit, spare part numbers 430

Removal and Replacement ProceduresMaintenance and Service Guide 5–3513. Remove the Phillips PM2.5×4.0 screw 1 that secures the Web camera to the displ

5–36 Maintenance and Service GuideRemoval and Replacement Procedures16. Turn the Web camera upside down.17. Remove the two Phillips PM2.0×3.0 screws 1

Removal and Replacement ProceduresMaintenance and Service Guide 5–3719. Remove the two Phillips PM2.5×5.0 screws 1 that secure the inverter to the dis

5–38 Maintenance and Service GuideRemoval and Replacement Procedures22. Remove the two Phillips PM2.5×7.0 screws 1 that secure each hinge to the displ

Removal and Replacement ProceduresMaintenance and Service Guide 5–3925. Remove the display panel from the display enclosure.Removing the Display Panel

1–8 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the computer are shown below and described in Table 1

5–40 Maintenance and Service GuideRemoval and Replacement Procedures26. If it is necessary to replace the wireless transceivers and cables, remove the

Removal and Replacement ProceduresMaintenance and Service Guide 5–41✎The microphones are included in the Display Cable Kit, spare part number 410099-0

5–42 Maintenance and Service GuideRemoval and Replacement Procedures✎The Web camera cable is included in the Display Cable Kit, spare part number 4100

Removal and Replacement ProceduresMaintenance and Service Guide 5–435.13 Top Cover1. Prepare the computer for disassembly (Section 5.3) and remove the

5–44 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the six Phillips PM2.5×9.0 screws 1 and the Phillips PM2.5×7.0 screw 2 t

Removal and Replacement ProceduresMaintenance and Service Guide 5–453. Remove the two Phillips PM2.0×3.0 screws 1 and the four Phillips PM2.0×4.0 scre

5–46 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the computer right-side up with the front toward you.5. Release the ZIF co

Removal and Replacement ProceduresMaintenance and Service Guide 5–476. Remove the four Phillips PM2.5×4.0 screws 1 and the Phillips PM2.5×9.0 screw 2

5–48 Maintenance and Service GuideRemoval and Replacement Procedures5.14 TouchPad1. Prepare the computer for disassembly (Section 5.3) and remove the

Removal and Replacement ProceduresMaintenance and Service Guide 5–492. Release the ZIF connector 1 to which the TouchPad cable is connected and discon

Product DescriptionMaintenance and Service Guide 1–9Table 1-2Right-Side ComponentsItem Component Function1 Optical drive Reads an optical disc.2 USB p

5–50 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the five Phillips PM2.0×3.0 screws 1 that secure the TouchPad bracket to

Removal and Replacement ProceduresMaintenance and Service Guide 5–515. Remove the two Phillips PM2.0×2.0 screws 1 that secure the TouchPad board to th

5–52 Maintenance and Service GuideRemoval and Replacement Procedures5.15 Wireless Switch Board1. Prepare the computer for disassembly (Section 5.3) an

Removal and Replacement ProceduresMaintenance and Service Guide 5–532. Disconnect the wireless switch board cable 1 from the system board.3. Remove th

5–54 Maintenance and Service GuideRemoval and Replacement Procedures5.16 Modem Module1. Prepare the computer for disassembly (Section 5.3) and remove

Removal and Replacement ProceduresMaintenance and Service Guide 5–552. Disconnect the modem module cable 1 from the modem module.3. Remove the two Phi

5–56 Maintenance and Service GuideRemoval and Replacement Procedures5.17 Audio/Infrared Board1. Prepare the computer for disassembly (Section 5.3) and

Removal and Replacement ProceduresMaintenance and Service Guide 5–572. Release the ZIF connector to which the audio/infrared board cable is connected

5–58 Maintenance and Service GuideRemoval and Replacement Procedures5.18 Bluetooth Module1. Prepare the computer for disassembly (Section 5.3) and rem

Removal and Replacement ProceduresMaintenance and Service Guide 5–592. Disconnect the Bluetooth module cable 1 from the system board.3. Remove the two

1–10 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the computer are shown below and described in Table 1

5–60 Maintenance and Service GuideRemoval and Replacement Procedures5.19 USB Board1. Prepare the computer for disassembly (Section 5.3) and remove the

Removal and Replacement ProceduresMaintenance and Service Guide 5–612. Disconnect the USB board cable 1 from the system board.3. Remove the Phillips P

5–62 Maintenance and Service GuideRemoval and Replacement Procedures5.20 Speaker Assembly1. Prepare the computer for disassembly (Section 5.3) and rem

Removal and Replacement ProceduresMaintenance and Service Guide 5–632. Disconnect the speaker cable 1 from the system board.3. Remove the three Philli

5–64 Maintenance and Service GuideRemoval and Replacement Procedures5.21 Display Lid Switch Module1. Prepare the computer for disassembly (Section 5.3

Removal and Replacement ProceduresMaintenance and Service Guide 5–652. Turn the computer upside down with the front toward you.3. Remove the two silve

5–66 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the computer right-side up with the front toward you.5. Remove the top cov

Removal and Replacement ProceduresMaintenance and Service Guide 5–676. Disconnect the display lid switch module cable 1 from the system board.7. Remov

5–68 Maintenance and Service GuideRemoval and Replacement Procedures5.22 System Board✎When replacing the system board, ensure that the following compo

Removal and Replacement ProceduresMaintenance and Service Guide 5–69❏ Display assembly (Section 5.12)❏ Top cover (Section 5.13)2. Turn the top cover r

Product DescriptionMaintenance and Service Guide 1–11Table 1-3Left-Side ComponentsItem Component Function1 Security cable slot Attaches an optional se

5–70 Maintenance and Service GuideRemoval and Replacement Procedures5. Use the optical drive connector 1 to lift the right side of the system board un

Removal and Replacement ProceduresMaintenance and Service Guide 5–715.23 Power Connector Cable1. Prepare the computer for disassembly (Section 5.3) an

5–72 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the Phillips PM2.5×5.0 screw 1 that secures the connector frame to the b

Removal and Replacement ProceduresMaintenance and Service Guide 5–735.24 ExpressCard Assembly1. Prepare the computer for disassembly (Section 5.3) and

5–74 Maintenance and Service GuideRemoval and Replacement Procedures3. Lift the insulation material 1 from the system board to expose the ExpressCard

Removal and Replacement ProceduresMaintenance and Service Guide 5–755. Turn the system board right-side up with the front toward you.6. Remove the Exp

5–76 Maintenance and Service GuideRemoval and Replacement Procedures5.25 Fan/Heat Sink Assembly1. Prepare the computer for disassembly (Section 5.3) a

Removal and Replacement ProceduresMaintenance and Service Guide 5–773. Disconnect the fan cable from the system board.Disconnecting the Fan Cable

5–78 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 4 and 5 apply only to computer models using Intel processors.4. Loosen the

Removal and Replacement ProceduresMaintenance and Service Guide 5–79✎Steps 6 and 7 apply only to computer models using AMD processors.6. Loosen the Ph

1–12 Maintenance and Service GuideProduct DescriptionThe keyboard components on the computer are shown below and described in Table 1-4.Keyboard Compo

5–80 Maintenance and Service GuideRemoval and Replacement Procedures✎The following note applies only to computer models using Intel processors:The the

Removal and Replacement ProceduresMaintenance and Service Guide 5–81✎The following note applies only to computer models using AMD processors:The therm

5–82 Maintenance and Service GuideRemoval and Replacement Procedures✎The following note applies only to computer models using Intel processors:The fan

Removal and Replacement ProceduresMaintenance and Service Guide 5–83✎The following note applies only to computer models using AMD processors:The fan/h

5–84 Maintenance and Service GuideRemoval and Replacement Procedures5.26 Processor1. Prepare the computer for disassembly (Section 5.3) and remove the

Removal and Replacement ProceduresMaintenance and Service Guide 5–85✎Steps 2 and 3 apply only to computer models using Intel processors.2. Turn the pr

5–86 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 4 and 5 apply only to computer models using AMD processors.4. Turn the proc

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1ComputerDimensionsLengthWidthHe

6–2 Maintenance and Service GuideSpecificationsMaximum altitude (unpressurized)Operating (14.7 to 10.1 psia)Nonoperating (14.7 to 4.4 psia)-15 m to 3,

SpecificationsMaintenance and Service Guide 6–3Table 6-214.0-inch, WXGA, SVA DisplayDimensionsHeightWidthDiagonal27.94 cm20.83 cm35.56 cm11.0 in8.2 in

Product DescriptionMaintenance and Service Guide 1–13Table 1-4Keyboard ComponentsItem Component Function1 f1 to f12 keys (12) Execute frequently used

6–4 Maintenance and Service GuideSpecificationsTable 6-3Hard Drives120-GB* 100-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm99 gInterface t

SpecificationsMaintenance and Service Guide 6–580-GB* 60-GB* 40-GB *DimensionsHeightWidthWeight9.5 mm70 mm102 g9.5 mm70 mm99 g9.5 mm70 mm99 gInterface

6–6 Maintenance and Service GuideSpecificationsTable 6-4DVD/CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18

SpecificationsMaintenance and Service Guide 6–7Disc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD media DVD mediaRandomFull stroke<

6–8 Maintenance and Service GuideSpecificationsTable 6-5DVD±RW/R and CD-RW Double-LayerCombo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5,

SpecificationsMaintenance and Service Guide 6–9Table 6-5DVD±RW/R and CD-RW Double-LayerCombo Drive (Continued)Disc thickness 1.2 mm (0.047 in)Track pi

6–10 Maintenance and Service GuideSpecificationsTable 6-6System DMAHardware DMA System FunctionDMA0 Not applicableDMA1 Not applicableDMA2 Not applicab

SpecificationsMaintenance and Service Guide 6–11Table 6-7System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Quick Launch buttonsIRQ2 C

6–12 Maintenance and Service GuideSpecificationsHardware IRQ System FunctionIRQ12 Synaptics PS/2 port pointing deviceIRQ13 Numeric data processorIRQ14

SpecificationsMaintenance and Service Guide 6–13Table 6-8System I/O AddressesI/O Address (hex) System Function (shipping configuration)0x00000000-0x00

© Copyright 2006 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel and Cor

1–14 Maintenance and Service GuideProduct DescriptionThe top components on the computer are shown below and described in Table 1-5.Top Components, Par

6–14 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0x000001F0-0x000001F7 Primary IDE Channel0x0

SpecificationsMaintenance and Service Guide 6–15I/O Address (hex) System Function (shipping configuration)0x00000C6F-0x00000C6F System board resources

6–16 Maintenance and Service GuideSpecificationsTable 6-9System Memory MapMemory Map Address (hex) System Function (shipping configuration)0xD4100000-

SpecificationsMaintenance and Service Guide 6–17Memory Map Address (hex) System Function (shipping configuration)0xD4208000-0xD42087FF Texas Instrumen

6–18 Maintenance and Service GuideSpecificationsMemory Map Address (hex) System Function (shipping configuration)0xD4209400-0xD42094FF Realtek RTL8139

Maintenance and Service Guide A–1AScrew ListingThis appendix provides specification and reference information for the screws used in the computer. All

A–2 Maintenance and Service GuideScrew ListingPhillips PM2.0×5.0 Captive Screw LocationsTable A-2Phillips PM2.0×5.0 Captive ScrewColor Qty. Length Thr

Screw ListingMaintenance and Service Guide A–3Black Phillips PM2.5×5.0 Screw LocationsTable A-3Black Phillips PM2.5×5.0 ScrewColor Qty. Length ThreadH

A–4 Maintenance and Service GuideScrew ListingBlack Phillips PM2.5×5.0 Screw LocationsTable A-3Black Phillips PM2.5×5.0 Screw (Continued)Color Qty. Le

Screw ListingMaintenance and Service Guide A–5Black Phillips PM2.5×5.0 Screw LocationsTable A-3Black Phillips PM2.5×5.0 Screw (Continued)Color Qty. Le

Product DescriptionMaintenance and Service Guide 1–15Table 1-5Top Components, Part 1Item Component Function1 Caps lock light On: Caps lock is on.2 Pow

A–6 Maintenance and Service GuideScrew ListingBlack Phillips PM2.5×5.0 Screw LocationsTable A-3Black Phillips PM2.5×5.0 Screw (Continued)Color Qty. Le

Screw ListingMaintenance and Service Guide A–7Phillips PM2.5×5.0 Screw LocationsTable A-3Black Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length T

A–8 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable A-3Black Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length T

Screw ListingMaintenance and Service Guide A–9Phillips PM2.5×5.0 Screw LocationTable A-3Black Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length Th

A–10 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable A-4Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBl

Screw ListingMaintenance and Service Guide A–11Phillips PM2.0×4.0 Screw LocationsTable A-4Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

A–12 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable A-4Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide A–13Phillips PM2.0×4.0 Screw LocationsTable A-4Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

A–14 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable A-5Phillips PM2.5×7.0 ScrewColor Qty. Length ThreadHead WidthBl

Screw ListingMaintenance and Service Guide A–15Phillips PM2.5×7.0 Screw LocationsTable A-5Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Thread

1–16 Maintenance and Service GuideProduct DescriptionThe top components on the computer are shown below and described in Table 1-6.Top Components, Par

A–16 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable A-5Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide A–17Phillips PM2.0×3.0 Screw LocationsTable A-6Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthBl

A–18 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable A-6Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide A–19Phillips PM2.0×3.0 Screw LocationsTable A-6Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length Thread

A–20 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable A-6Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide A–21Phillips PM2.0×3.0 Screw LocationsTable A-6Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length Thread

A–22 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable A-6Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide A–23Phillips PM2.5×9.0 Screw LocationsTable A-7Phillips PM2.5×9.0 ScrewColor Qty. Length ThreadHead WidthBl

A–24 Maintenance and Service GuideScrew ListingPhillips PM2.5×9.0 Screw LocationsTable A-7Phillips PM2.5×9.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide A–25Phillips PM2.5×9.0 Screw LocationsTable A-7Phillips PM2.5×9.0 Screw (Continued)Color Qty. Length Thread

Product DescriptionMaintenance and Service Guide 1–17Table 1-6Top Components, Part 2Item Component Function1 Media button If QuickPlay is not installe

A–26 Maintenance and Service GuideScrew ListingPhillips PM2.5×9.0 Screw LocationTable A-7Phillips PM2.5×9.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide A–27Silver Phillips PM2.5×5.0 Screw LocationTable A-8Silver Phillips PM2.5×5.0 ScrewColor Qty. Length Threa

A–28 Maintenance and Service GuideScrew ListingSilver Phillips PM2.5×5.0 Screw LocationsTable A-8Silver Phillips PM2.5×5.0 Screw (Continued)Color Qty.

Screw ListingMaintenance and Service Guide A–29Phillips PM2.5×4.0 Screw LocationsTable A-9Phillips PM2.5×4.0 ScrewColor Qty. Length ThreadHead WidthBl

A–30 Maintenance and Service GuideScrew ListingPhillips PM2.5×4.0 Screw LocationsTable A-9Phillips PM2.5×4.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide A–31Phillips PM2.5×4.0 Screw LocationTable A-9Phillips PM2.5×4.0 Screw (Continued)Color Qty. Length ThreadH

A–32 Maintenance and Service GuideScrew ListingPhillips PM2.5×4.0 Screw LocationsTable A-9Phillips PM2.5×4.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide A–33Phillips PM2.0×2.0 Screw LocationsTable A-10Phillips PM2.0×2.0 ScrewColor Qty. Length ThreadHead WidthS

A–34 Maintenance and Service GuideScrew ListingPhillips PM2.0×8.0 Screw LocationsTable A-11Phillips PM2.0×8.0 ScrewColor Qty. Length ThreadHead WidthB

Screw ListingMaintenance and Service Guide A–35Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw LocationsTable A-12Phillips PM2.0×13.0 Spring-Loaded S

1–18 Maintenance and Service GuideProduct DescriptionThe top components on the computer are shown below and described in Table 1-7.Top Components, Par

A–36 Maintenance and Service GuideScrew ListingPhillips PM2.0×13.0 Spring-Loaded Shoulder Screw LocationsTable A-12Phillips PM2.0×13.0 Spring-Loaded S

Screw ListingMaintenance and Service Guide A–37Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw LocationTable A-13Phillips PM2.0×9.0 Spring-Loaded Shou

A–38 Maintenance and Service GuideScrew ListingPhillips PM2.0×9.0 Spring-Loaded Shoulder Screw LocationTable A-13Phillips PM2.0×9.0 Spring-Loaded Shou

B–1BBackup and RecoveryRecovering System InformationTools provided by the operating system and PC Recovery software are designed to help you with the

B–2 Maintenance and Service GuideBackup and RecoveryBacking Up Your InformationWhen to Back Up On a regularly scheduled basis.✎Set reminders to back

Backup and RecoveryMaintenance and Service Guide B–3Using System Restore PointsWhen you back up your system, you are creating a system restore point.

B–4 Maintenance and Service GuideBackup and RecoveryRestore to a Previous Date and TimeTo revert to a restore point (created at a previous date and ti

Backup and RecoveryMaintenance and Service Guide B–5 Number each disc before inserting it into the computer optical drive. If necessary, you can exi

B–6 Maintenance and Service GuideBackup and RecoveryReinstalling Software Programs and DriversIf a program or driver preinstalled at the factory is ac

Backup and RecoveryMaintenance and Service Guide B–72. Select Start > All Programs > System Recovery > Application and Driver Recovery.The Ap

Product DescriptionMaintenance and Service Guide 1–19The TouchPad components are shown below and described in Table 1-8.TouchPad ComponentsTable 1-8To

B–8 Maintenance and Service GuideBackup and RecoveryRecovering from the Recovery DiscsTo restore the system from the recovery discs:1. Back up all per

Backup and RecoveryMaintenance and Service Guide B–9a. Click Advanced Options on the System Recovery screen.b. Select Destructive Recovery and follow

B–10 Maintenance and Service GuideBackup and RecoveryUpdating Reinstalled SoftwareAfter you perform a system recovery, connect to the Internet to upda

Maintenance and Service Guide C–1CDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

C–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse

Display Component RecyclingMaintenance and Service Guide C–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers

C–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge

Display Component RecyclingMaintenance and Service Guide C–54. Disconnect all LCD panel cables 1 from the display inverter board and remove the invert

C–6 Maintenance and Service GuideDisplay Component Recycling5. Remove all screws 1 that secure the LCD panel to the display enclosure.6. Remove the LC

Display Component RecyclingMaintenance and Service Guide C–77. Turn the LCD panel upside down.8. Remove all screws that secure the LCD panel frame to

1–20 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the computer are shown below and described in Table 1-9.

C–8 Maintenance and Service GuideDisplay Component Recycling9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the

Display Component RecyclingMaintenance and Service Guide C–911. Remove the screws 1 that secure the backlight cover to the LCD panel.12. Lift the top

C–10 Maintenance and Service GuideDisplay Component Recycling14. Turn the LCD panel right-side up.15. Remove the backlight cables 1 from the clip 2 in

Display Component RecyclingMaintenance and Service Guide C–1116. Turn the LCD panel upside down.17. Remove the backlight frame from the LCD panel.Remo

C–12 Maintenance and Service GuideDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Display Component RecyclingMaintenance and Service Guide C–1319. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure

C–14 Maintenance and Service GuideDisplay Component Recycling23. Remove the LCD panel.Removing the LCD Panel24. Recycle the backlight and LCD panel.

Maintenance and Service Guide D–1DConnector Pin AssignmentsTable D-1Universal Serial BusPin Signal Pin Signal1 +5 VDC 3 Data +2 Data – 4 Ground

D–2 Maintenance and Service GuideConnector Pin AssignmentsTable D-2RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

Connector Pin AssignmentsMaintenance and Service Guide D–3Table D-3S-Video-OutPin Signal Pin Signal1 TV-Ground 5 TV-CD2 TV-CVBS 6 TV-Ground3 TV-Ground

Product DescriptionMaintenance and Service Guide 1–215 Vents (4) Enable airflow to cool internal components.ÄTo prevent overheating, do not obstruct v

D–4 Maintenance and Service GuideConnector Pin AssignmentsTable D-4External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Connector Pin AssignmentsMaintenance and Service Guide D–5Table D-5RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused

D–6 Maintenance and Service GuideConnector Pin AssignmentsTable D-6Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Maintenance and Service Guide E–1EPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the computer permits it to oper

E–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le

Power Cord Set RequirementsMaintenance and Service Guide E–3Country-Specific Requirements3-Conductor Power Cord Set RequirementsCountry/Region Accredi

E–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KEMA 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO

Maintenance and Service Guide Index–1Index1394 port 1–11AAC adapter, spare part numbers 3–22, 3–27analog TV tuner, spare part number 3–22, 3–26arrow k

Index–2 Maintenance and Service GuideIndexcomposite S-Video and audio input cable, spare part number 3–22, 3–26computer feet, locations 5–12Computer S

IndexMaintenance and Service Guide Index–3spare part number 3–15, 3–19, 3–29, 5–20specifications 6–6DVD±RW and CD-RW Combo Drive, OS loading problems

1–22 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the compu

Index–4 Maintenance and Service GuideIndexHhard driveOS loading problems 2–20precautions 4–3removal 5–7spare part numbers 3–11, 3–19, 3–29, 3–32, 5–7s

IndexMaintenance and Service Guide Index–5modem connector, removal 5–72modem jacklocation 1–9pin assignments D–5modem moduleremoval 5–54spare part num

Index–6 Maintenance and Service GuideIndexRremote control, spare part number 3–25removalpreliminaries 4–1procedures 5–1replacementpreliminaries 4–1pro

IndexMaintenance and Service Guide Index–7top coverremoval 5–43spare part numbers 3–5, 3–31, 3–33, 5–43top cover rear stripremoval 5–66spare part numb

Index–8 Maintenance and Service GuideIndexWindows logo key 1–13wireless antennaremoval 5–40spare part number 3–32, 5–40wireless laser mouse, spare par

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

2–2 Maintenance and Service GuideTroubleshooting2.2 Using the Setup UtilityChanging the Language of the Setup UtilityThe following procedure explains

TroubleshootingMaintenance and Service Guide 2–3Navigating and Selecting in the Setup UtilityBecause the Setup Utility is not Windows-based, it does n

2–4 Maintenance and Service GuideTroubleshootingRestoring Default Settings in the Setup UtilityThe following procedure explains how to restore the Set

TroubleshootingMaintenance and Service Guide 2–5The “Press <ESC> to change boot order” message that is displayed in the lower-left corner of the

2–6 Maintenance and Service GuideTroubleshooting2.3 Setup Utility MenusThe menu tables in this section provide an overview of Setup Utility options.✎S

TroubleshootingMaintenance and Service Guide 2–7Selecting from the System Configuration MenuTable 2-3System Configuration MenuSelect To Do ThisLanguag

2–8 Maintenance and Service GuideTroubleshootingSelecting from the Diagnostics MenuTable 2-4Diagnostics MenuSelect To Do ThisHard Disk Self Test Run a

TroubleshootingMaintenance and Service Guide 2–92.4 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts OverviewFlowchart Description2.1 “Fl

2–10 Maintenance and Service GuideTroubleshootingFlowchart Description2.14 “Flowchart 2.14—No OS Loading, Optical Drive”2.15 “Flowchart 2.15—No Audio,

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Com

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reseat the power cables in the docking device and at the AC outlet.2

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin comp

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device(if applicable)YNReseat power cord in docking device andpo

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C

ContentsMaintenance and Service Guide v5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.13—No OS Loading, Diskette DriveReplace the following components individually, retesting

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.15—No Audio, Part 1No audio.NComputer indocking device(if applicable)?Internalaudio?Audio

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNKeyboardoperatingproperly?Keyboardnot operating properly.Exte

TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.19—Nonfunctioning Pointing DeviceYNPointing devicenot operatingproperly.Externaldevicewor

2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe computerand open.No networkor

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

vi Maintenance and Service GuideContents6 SpecificationsA Screw ListingB Backup and RecoveryC Display Component RecyclingD Connector Pin AssignmentsE

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer Major ComponentsComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Computer Major ComponentsItem DescriptionSpare Part Number1 14.0-inch,

3–4 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

3–6 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

3–8 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

3–10 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

Maintenance and Service Guide 1–11Product DescriptionThe HP Pavilion dv2000 Notebook PC offers advanced modularity, Intel® Core™ Duo and Core Solo pro

3–12 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

3–14 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–15Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

3–16 Maintenance and Service GuideIllustrated Parts Catalog3.3 Display Assembly ComponentsDisplay Assembly Components

Illustrated Parts CatalogMaintenance and Service Guide 3–17Table 3-2Display Assembly ComponentsSpare Part Number InformationItem DescriptionSpare Part

3–18 Maintenance and Service GuideIllustrated Parts Catalog3.4 Mass Storage DevicesMass Storage Devices

Illustrated Parts CatalogMaintenance and Service Guide 3–19Table 3-3Mass Storage DevicesSpare Part Number InformationItem DescriptionSpare Part Number

3–20 Maintenance and Service GuideIllustrated Parts Catalog3.5 Plastics KitPlastics Kit ContentsTable 3-4Plastics KitSpare Part Number InformationItem

Illustrated Parts CatalogMaintenance and Service Guide 3–213.6 Cable KitCable Kit ContentsTable 3-5Cable KitSpare Part Number InformationItem Descript

1–2 Maintenance and Service GuideProduct Description1.1 Features The following processors are available, varying by computer model:❏ Intel Core Duo T

3–22 Maintenance and Service GuideIllustrated Parts Catalog3.7 MiscellaneousTable 3-6Spare Parts: Miscellaneous (not illustrated)DescriptionSpare Part

Illustrated Parts CatalogMaintenance and Service Guide 3–23Screw Kit (includes the following screws; refer toAppendix A, “Screw Listing,” for more inf

3–24 Maintenance and Service GuideIllustrated Parts CatalogPower cords for use in:Australia and New Zealand 383496-011Belgium, Europe, Finland, France

Illustrated Parts CatalogMaintenance and Service Guide 3–253.8 Sequential Part Number ListingTable 3-7Spare Parts: Sequential Part Number ListingSpare

3–26 Maintenance and Service GuideIllustrated Parts CatalogSpare Part Number Description407939-001 Composite S-Video and audio input cable407940-001 R

Illustrated Parts CatalogMaintenance and Service Guide 3–27Spare Part Number Description409407-002 802.11b/g WLAN Mini Card module for use only with c

3–28 Maintenance and Service GuideIllustrated Parts CatalogSpare Part Number Description416376-001 802.11b/g HS WLAN Mini Card module for use only wit

Illustrated Parts CatalogMaintenance and Service Guide 3–29Spare Part Number Description417043-001 Intel Core Duo T2500 (2.00-GHz) processor (includes

3–30 Maintenance and Service GuideIllustrated Parts CatalogSpare Part Number Description417066-001 6-cell, 4.0-AHr battery417067-001 12-cell, 8.8-AHr

Illustrated Parts CatalogMaintenance and Service Guide 3–31Spare Part Number Description417068-AD1 Keyboard for use in Korea417068-B31 Keyboard for us

Product DescriptionMaintenance and Service Guide 1–3 Integrated wireless support for Mini Card IEEE 802.11b and 802.11b/g WLAN device Support for on

3–32 Maintenance and Service GuideIllustrated Parts CatalogSpare Part Number Description417093-001 Base enclosure for use with defeatured computer mod

Illustrated Parts CatalogMaintenance and Service Guide 3–33Spare Part Number Description430461-001 Power connector cable for use only on computer mode

3–34 Maintenance and Service GuideIllustrated Parts CatalogSpare Part Number Description431849-001 Mobile AMD Sempron 3400+ (1.80-GHz) processor (incl

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Removal and Replacement PreliminariesMaintenance and Service Guide 4–74.7 Grounding Equipment and MethodsGrounding equipment must include either a wri