Hardware Reference GuideHP RP9 G1 Retail System
Rear components1 Top USB port for optional HP integrated USB webcam, 7” CFD, or 2 x 20 CFD (behind rear cover)10 Powered USB 12V (B) used if the optio
2 Hardware upgradesTools neededA Torx or at blade screwdriver can be used for procedures described in this guide.Warnings and cautionsBefore performi
Removing and attaching the ergonomic and compact standsThe RP9 can be attached to a wall, swing arm, pole-mounted bracket, or other mounting xture by
5. To remove the compact stand, lay the RP9 face down on a at surface covered by a soft clean cloth. Push up the release latch on the rear of the dis
7. To attach the ergonomic stand, lay the RP9 face down on a at surface covered by a soft clean cloth. Slide the tabs on the top of the stand mount i
Routing cables (ergonomic stand)1. Shut down the computer properly through the operating system, then turn o any external devices.2. Disconnect the p
6. Snap the cable routing cover onto the neck of the stand to cover the cables (3).7. Reconnect the power cord and press the power button.Removing and
5. Pull up on the center of the cover on the left side of the base and rotate the cover upward.6. Lay the RP9 face down on a at surface covered by a
7. Unplug the AC power cord from the side of the power supply (1), and then lift the power supply out of the stand’s base (2).8. Route the xed side o
9. Slide the tabs on the base plate into the slots on the base (1), rotate the plate onto the base (2) , and then tighten the base plate screw (3).10.
© Copyright 2015 HP Development Company, L.P.ENERGY STAR® is a registered mark owned by the U.S. government. Microsoft and Windows are either register
11. Snap the left side cover back onto the stand’s base.12. Connect the power cord to an electrical outlet.Installing an optional HP integrated USB ba
4. Press the two rear cover latches outward (1). Slide the rear cover up, and then lift it o the display head (2).5. Remove the two screws that secur
6. Insert the USB connector on the module into the USB port (1), and then secure the module with the two screws that were previously removed (2).7. Al
Installing an optional HP integrated USB barcode scanner on the bottom of the display head1. Shut down the computer properly through the operating sys
Installing a 2 x 20 LCD or 7” LCD customer facing display (CFD)A short extension arm CFD can be attached to the top of the display head or a long exte
5. Remove the two screws that secure the top port cover (1), and then pull the port cover o the display head (2).NOTE: You may need to gently loosen
7. Remove the cover from the CFD arm by pulling back the top of the cover (1) and then the bottom of the cover. Insert the USB connector on the CFD in
5. Slide the CFD bracket onto the underside of the base (1), and then secure the bracket with the screw (2).6. Route the CFD cable up through the cent
Installing memoryThe computer comes with at least one preinstalled double data rate 4 synchronous dynamic random access memory (DDR4-SDRAM) small outl
1. Shut down the computer properly through the operating system, then turn o any external devices.2. Disconnect the power cord from the power outlet.
About This BookThis guide provides basic information for upgrading this computer model.WARNING! Text set o in this manner indicates that failure to f
6. To remove a SODIMM, press outward on the two latches on each side of the SODIMM (1), and then pull the SODIMM out of the socket (2).7. To install a
9. Align the tabs on the rear cover with the slots on the display head while placing the cover on the display head, and then slide the cover down so t
Removing and installing a 2.5-inch hard driveCAUTION: If you are replacing a hard drive, be sure to back up the data from the old drive so that you ca
6. Disconnect the cable from the rear of the drive (1), pull the arm back at the rear of the drive (2), and then slide the drive back and lift it out
8. Place the drive down into the drive bay, slide the drive forward (1), and then connect the cable to the rear of the drive (2).9. To replace the rea
10. Align the tabs on the rear cover with the slots on the display head while placing the cover on the display head, and then slide the cover down so
4. Press the two rear cover latches outward (1). Slide the rear cover up, and then lift it o the display head (2).5. Use the nger slots on the rear
6. Remove the 2.5” drive if one is installed. Disconnect the cable from the rear of the drive (1), pull the arm back at the rear of the drive (2), and
8. To install an M.2 storage device, slide the pins on the storage device into the system board connector while holding the device at approximately a
10. To replace the rear metal shield, slide the outer tabs on each side of the bottom of the shield under the metal framework on the display head and
iv About This Book
Replacing the batteryThe battery that comes with the computer provides power to the real-time clock. When replacing the battery, use a battery equival
5. Use the nger slots on the rear metal shield to pull the top of the shield up, and then lift the shield o the display head.6. To release the batte
8. To replace the rear metal shield, slide the outer tabs on each side of the bottom of the shield under the metal framework on the display head and t
Installing a port coverThe rear I/O port cover is available from HP. To install the port cover, snap the port cover onto the rear panel over the ports
4. If securing a compact stand, snap the cover o the neck of the stand (1), and then slide the base cover forward and lift it o the base (2).5. Fast
6. Slide the base cover back onto the base of the compact stand (1), and then snap the neck cover onto the neck of the stand (2).7. Reconnect the powe
PadlockA padlock can be used to secure the RP9 to an external object.1. Install the padlock security loop on the rear panel. Place the base of the loo
3 Conguring the softwareTouch screen calibrationHP recommends that you calibrate the touch screen before using the system to ensure that the touch po
Conguring all optional HP integrated USB peripheral modules (HP integrated USB barcode scanner, magnetic strip reader (MSR), biometric reader, or web
A Electrostatic dischargeA discharge of static electricity from a nger or other conductor may damage system boards or other static-sensitive devices.
Table of contents1 Product overview ...
B Computer operating guidelines, routine care and shipping preparationComputer operating guidelines and routine careFollow the guidelines below to pro
Shipping preparationFollow these suggestions when preparing to ship the computer:1. Back up the hard drive les. Be sure that the backup media is not
IndexBbarcode scannerinstallation 14batteryremoving and installing 34biometric readerinstallation 14Ccompact standremoving and replacing 6routing cabl
Conguring all optional HP integrated USB peripheral modules (HP integrated USB barcode scanner, magnetic strip reader (MSR), biometric reader, or web
1 Product overviewStandard featuresThe HP RP9 G1 Retail System includes the following features.●Integrated All-in-One (AiO) form factor●Designed for l
◦POSReady 7 64-bit◦Windows 10 IoT Enterprise for Retail 64-bit◦Windows 10 Pro 64-bit◦Windows 10 Pro downgrade to Windows 7 Pro 32-bit◦Windows 10 Pro d
Unfolding the ergonomic standIf your model includes an ergonomic stand, the system is shipped with the stand in the folded position. Follow the steps
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