HP Printer M551DN Uživatelský manuál

LASERJET ENTERPRISE 500 COLORUser GuideM551n M551dn M551xh

Load Tray 1 ... 82Print envelopes ...

Load paper traysLoad Tray 11. Open Tray 1. 2. Slide out the tray extension. 3. Fold out the tray extension to support thepaper and set the side guid

4. Load paper in the tray face down and theshort, top edge going into the product first. 5. Make sure the stack fits under the tabs on theguides and d

Print envelopesIf your software does not automatically format an envelope, specify Landscape for page orientation inyour software program or printer d

3. Load paper into the tray face up. Check thepaper to verify the guides lightly touch thestack, but do not bend it.NOTE: To prevent jams, do not over

Load standard-sized paper into Tray 31. Slide open the tray.NOTE: Do not open the tray while it is inuse. 2. Adjust the paper-length and paper-widthgu

4. Slide the tray into the product. 5. The control panel shows the tray’s paper typeand size. If the configuration is not correct,follow the instruct

2. Adjust the paper-length and paper-widthguides by squeezing the adjustment latchesand sliding the guides to the size of the paperbeing used. 3. Load

4. Slide the tray into the product. The controlpanel shows the paper type and size. 5. The control panel prompts you to set the papersize and type. Se

Paper orientation for loading traysIf you are using paper that requires a specific orientation, load it according to the information in thefollowing t

Paper type ImageorientationDuplex mode How to load paperAlternative LetterheadMode = DisabledHow to load paperAlternative LetterheadMode = Enabled 2-

Interpret control panel messages for supplies ... 11010.XX.YY Supply memory error ...

Tray 2 or optional Tray 3Paper type ImageorientationDuplex mode How to load paperAlternative LetterheadMode = DisabledHow to load paperAlternative Let

Paper type ImageorientationDuplex mode How to load paperAlternative LetterheadMode = DisabledHow to load paperAlternative LetterheadMode = Enabled 2-

Configure traysThe product automatically prompts you to configure a tray for type and size in the following situations:●When you load paper into the t

4. Press the up arrow or the down arrow to highlight the size or type. If you select a customsize, select the unit of measure, and then set the X

load the tray with the type or size of paper for your print job before printing it. When you load thetray, the product begins printing.Type and size●P

7 Print cartridges, toner collectionunit, and other supplies●Printer sharing disclaimer●Supplies information●Supplies views●Manage print cartridges●Re

Printer sharing disclaimerHP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systemsand not of the HP pr

Supplies viewsPrint cartridge views3121 Plastic shield2Imaging drum3 Print cartridge memory tagENWWSupplies views99

Manage print cartridgesCorrectly using, storing, and monitoring the print cartridge can help ensure high-quality print output.Change settings for prin

NOTE: Using the Continue setting allows printing beyond Very Low and can result inunsatisfactory print quality.Store and recycle suppliesRecycle suppl

Select the print resolution ... 127Print on both sides (duplex) with Windows ...

Replacement instructionsReplace the print cartridgeThe product uses four colors and has a different print cartridge for each color: black (K), magenta

4. Remove the new print cartridge from itsprotective bag. 5. Grasp both sides of the print cartridge anddistribute the toner by gently rocking the pri

7. Align the print cartridge with its slot and insertthe print cartridge until it clicks into place. 8. Close the front door. Replace the toner colle

2. Grasp the blue label at the top of the tonercollection unit and remove it from the product. 3. Place the attached blue cap over the blueopening at

5. Insert the bottom of the new unit into theproduct first and then push the top of the unituntil it clicks into place. 6. Close the front door.NOTE:

Solve problems with suppliesCheck the print cartridgesCheck the print cartridge, and replace it if necessary, if you are having any of the following p

Inspect the print cartridge for damage1. Check if the memory chip is damaged or missing.2. Examine the surface of the green imaging drum on the top of

Repeating defectsIf defects repeat at regular intervals on the page, use a ruler and the table below to identify the causeof the defect. Place the top

Interpret control panel messages for suppliesThe following table contains important information about supplies status messages.10.XX.YY Supply memory

Black cartridge very lowDescriptionThe print cartridge is at the estimated end of its useful life.Print quality might decrease. Replace the print cart

Change the color options ... 161Manual color options ...

Fuser kit lowDescriptionThe fuser kit is low. The actual supply life remaining might vary. Consider having a replacement fuserkit available to install

Magenta cartridge lowDescriptionThe print cartridge is nearing the estimated end of its useful life.Recommended actionThe product indicates when the p

longer acceptable. The fuser kit does not need to be replaced now unless the print quality is no longeracceptable. After the fuser kit reaches its app

reached its approximated end of life, HP’s premium Protection Warranty on that toner collection unitends.Recommended actionReplace the toner collectio

Recommended actionTo continue printing in color, either replace the supply or reconfigure the product by using theManage Supplies menu on the control

Yellow cartridge lowDescriptionThe print cartridge is nearing the estimated end of its useful life.Recommended actionThe product indicates when the pr

118 Chapter 7 Print cartridges, toner collection unit, and other supplies ENWW

8 Print tasks●Cancel a print job with Windows●Basic print tasks with Windows●Use HP ePrint●Additional print tasks with Windows●Walk-up USB printingENW

Cancel a print job with Windows1. Press the stop button on the control panel. 2. Press the down arrow to highlight theCancel Current Job option,

Basic print tasks with WindowsThe methods to open the print dialog from software programs can vary. The procedures that followinclude a typical method

Clean the paper path ... 181Product updates ...

Get help for any printing option with Windows1. Click the Help button to open the online Help. Change the number of print copies with Windows1. On th

2. Select the product, and then click theProperties or Preferences button. 3. Click the Printing Shortcuts tab. 4. Select one of the shortcuts, and t

Create printing shortcuts1. On the File menu in the software program,click Print. 2. Select the product, and then click theProperties or Preferences b

4. Select an existing shortcut as a base.NOTE: Always select a shortcut beforeadjusting any of the settings on the right sideof the screen. If you adj

6. Click the Save As button. 7. Type a name for the shortcut, and click the OKbutton. 126 Chapter 8 Print tasks ENWW

Improve print quality with WindowsSelect the page size with Windows1. On the File menu in the software program, click Print.2. Select the product, and

3. Click the Paper/Quality tab.4. In the Print Quality area, select the resolution from the first drop-down list.128 Chapter 8 Print tasks ENWW

Print on both sides (duplex) with WindowsNOTE: See Paper orientation for loading trays on page 90 for information about the correct way toload paper.M

4. Select the Print on both sides (manually)check box. Click the OK button to print thefirst side of the job. 5. Retrieve the printed stack from the o

1. On the File menu in the software program,click Print. 2. Select the product, and then click theProperties or Preferences button. ENWWBasic print ta

The Retrieve From USB Settings menu does not open when you insert the USBaccessory ...

3. Click the Finishing tab. 4. Select the Print on both sides check box.Click the OK button to print the job. Print multiple pages per sheet with Win

2. Select the product, and then click theProperties or Preferences button. 3. Click the Finishing tab. ENWWBasic print tasks with Windows133

4. Select the number of pages per sheet from thePages per sheet drop-down list. 5. Select the correct Print page borders,Page order, and Orientation o

2. Select the product, and then click theProperties or Preferences button. 3. Click the Finishing tab. 4. In the Orientation area, select the Portrai

Set color options with Windows1. On the File menu in the software program, click Print.2. Select the product, and then click the Properties or Prefere

Use HP ePrintUse HP ePrint to print documents by sending them as an e-mail attachment to the product's e-mailaddress from any e-mail enabled devi

Additional print tasks with WindowsPrint colored text as black (grayscale) with Windows1. On the File menu in the software program, click Print.2. Sel

Print on preprinted letterhead or forms with Windows1. On the File menu in the software program,click Print. 2. Select the product, and then click the

4. From the Paper type drop-down list, click theMore... option. 5. Expand the list of Type is: options. 140 Chapter 8 Print tasks ENWW

6. Expand the list of Other options. 7. Select the option for the type of paper you areusing, and click the OK button. Print on special paper, labels

OpenSSL ... 232Customer self

2. Select the product, and then click theProperties or Preferences button. 3. Click the Paper/Quality tab. 4. From the Paper type drop-down list, cli

5. Expand the list of Type is: options. 6. Expand the category of paper types that bestdescribes your paper.NOTE: Labels and transparencies are in th

Print the first or last page on different paper with Windows1. On the File menu in the software program,click Print. 2. Select the product, and then c

4. In the Special pages area, click the Printpages on different paper option, andthen click the Settings button. 5. In the Pages in document area, sel

7. If you are printing both the first and last pageson different paper, repeat steps 5 and 6,selecting the options for the other page. 8. Click the OK

2. Select the product, and then click theProperties or Preferences button. 3. Click the Effects tab. 4. Select the Print document on option, andthen

Add a watermark to a document with Windows1. On the File menu in the software program, click Print.2. Select the product, and then click the Propertie

Create a booklet with Windows1. On the File menu in the software program,click Print. 2. Select the product, and then click theProperties or Preferenc

4. Select the Print on both sides check box. 5. In the Booklet layout drop-down list, clickthe Left binding or Right binding option.The Pages per she

CAUTION: If you turn off the product, all Quick Copy, Proof and Hold, and Personal Jobtypes of stored jobs are deleted. To permanently store the job a

Restriction on Hazardous Substances statement (Turkey) ... 247Restriction on Hazardous Substances statement

3. Click the Job Storage tab. 4. Select a Job Storage Mode option, andthen click the OK button. Print a stored job1.Press the Home button. 152 Chapt

2. Press the down arrow to highlight theRetrieve Job From Device Memorymenu, and then press the OK button. 3. Press the down arrow to highlight you

Temporarily store a personal job on the product and print it laterNOTE: The product deletes the job after you print it.1. On the File menu in the soft

3. Click the Job Storage tab.4. In the Job Storage Mode area, click the Stored Job option or the Personal Job option.5. In the Make Job Private area,

To specify a job name, click the Custom option and type the name.6. Select an option from the If job name exists drop-down list.●Select the Use Job Na

NOTE: In the United States, see www.hp.com/go/paper for a complete list of HP brand paper.Set the duplex alignmentFor documents that are printed on bo

Walk-up USB printingThis product features walk-up USB printing, so you can quickly print files without sending them from acomputer. The product accept

9Color●Adjust color/color settings●Use HP EasyColor●Match colors to your computer screenENWW 159

Adjust color/color settingsManage color by changing the settings on the Color tab in the printer driver.Change the color theme for a print job1. On th

Change the color optionsChange the color options settings for the current print job from the color tab of the printer driver.1. On the File menu in th

xvi ENWW

Table 9-1 Manual color optionsSetting description Setting optionsEdge ControlThe Edge Control setting determines the renderingof edges. Edge control

Use HP EasyColorIf you are using the HP PCL 6 printer driver for Windows, the HP EasyColor technology automaticallyimproves mixed-content documents th

Match colors to your computer screenThe process of matching product output color to your computer screen is quite complex, becauseprinters and compute

Print color samplesTo use the color samples, select the color sample that is the closest match to the desired color. Use thesample’s color value in yo

166 Chapter 9 Color ENWW

10 Manage and maintain●Print information pages●Use the HP Embedded Web Server●Use HP Web Jetadmin●Product security features●Economy settings●Clean the

Print information pagesInformation pages provide details about the product and its current configuration. Use the followingprocedures to print commonl

Table 10-1 Reports menu (continued)First level Second level Description CMYK Samples Prints color samples for different CMYKvalues. Use the samples

Use the HP Embedded Web ServerUse the HP Embedded Web Server to view product status, configure product network settings, and tomanage printing functio

3. Use the up arrow button to highlight the Print item, and then press the OK button.4. Locate the IP address or host name on the HP Jetdirect page.

1 Product basics●Product comparison●Environmental features●Accessibility features●Product viewsENWW 1

Table 10-3 HP Embedded Web Server General tab (continued)Menu DescriptionAutoSend Configure the product to send automated e-mails regarding product c

Table 10-4 HP Embedded Web Server Print tab (continued)Menu DescriptionGeneral Print Settings Use this item to manage the print settings for this pro

Other Links listNOTE: You can configure which items appear in the Other Links list by using the Edit OtherLinks menu on the General tab. The following

Use HP Web JetadminHP Web Jetadmin is an award-winning, industry-leading tool for efficiently managing a wide variety ofnetworked HP devices, includin

Product security featuresSecurity statementsThe product supports security standards and recommended protocols that help you keep the productsecure, pr

For more information about the encrypted hard disk, see the HP High-Performance Secure Hard DiskSetup Guide.1. Go to www.hp.com/support.2. Type Secure

Secure stored jobsYou can protect jobs that are stored on the product by assigning a PIN to them. Anyone who tries toprint these protected jobs must f

Economy settingsOptimize speed or energy usage The optimum speed or energy usage feature controls the fuser cool down behavior. The followingsettings

●Sleep Timer Settings●Sleep/Auto Off Timer3. Select one of the following options:●Enabled●DisabledSet the sleep timerUse the sleep timer feature to ca

Clean the productOver time, particles of toner and paper accumulate inside the product. This can cause print-qualityproblems during printing. Cleaning

Product comparisonModel FeaturesHP LaserJet Enterprise 500 colorM551nPart number: CF081APerformance●Prints up to 33 pages per minute (ppm) on Letter s

182 Chapter 10 Manage and maintain ENWW

11 Solve problems●Self help●Solve general problems checklist●Restore factory settings●Interpret control-panel messages●Paper feeds incorrectly or beco

Self helpIn addition to the information in this guide, other sources are available that provide helpful information.Printable poster for using the pro

Solve general problems checklistFollow these steps when trying to solve a problem with the product.1. Make sure the product Ready light is on. If no l

6. If the configuration page prints, check the following items:a. If the page does not print correctly, the problem is with the product hardware. Cont

Restore factory settings1.At the product control panel, press the Home button.2. Open the following menus:●Administration●General Settings●Restore Fa

Interpret control-panel messagesControl-panel message typesFour types of control-panel messages can indicate the status of or problems with the produc

Paper feeds incorrectly or becomes jammed●The product does not pick up paper●The product picks up multiple sheets of paper●Prevent paper jamsThe produ

5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust theguides so they are touching the paper stack without

Clear jamsJam locationsUse this illustration to identify locations of jams. In addition, instructions appear on the control panel todirect you to the

Model FeaturesHP LaserJet Enterprise 500 colorM551dnPart number: CF082AThis model has the same features as HP LaserJet Enterprise 500 color M551n plus

Clear jams in the output bin area1. If paper is visible from the output bin, graspthe leading edge and remove it. 2. If jammed paper is visible in the

Clear jams in Tray 11. If jammed paper is visible in Tray 1, clear thejam by gently pulling the paper straight out.Touch the OK button to clear the me

4. Gently pull the paper out of the pick up area. 5. Close the right door. 194 Chapter 11 Solve problems ENWW

Clear jams in Tray 2CAUTION: Opening a tray when paper is jammed can cause the paper to tear and leave pieces ofpaper in the tray, which might cause a

Clear jams in the right doorCAUTION: The fuser can be hot while the product is in use. Wait for the fuser to cool before clearingjams.1. Open the righ

4. Lift the paper-feed cover on the inside of theright door. If jammed paper is present, gentlypull the paper straight out to remove it. 125. Close th

8. If paper is visible entering the bottom of thefuser, gently pull downward to remove it.CAUTION: Do not touch the rollers on thetransfer roller. Con

11. Close the jam-access door, and push the fusercompletely into the product. 12. Close the right door. ENWWClear jams199

Clear jams in the optional 500-sheet paper and heavy media tray(Tray 3)1. Open Tray 3 and make sure that the paper isstacked correctly. Remove any dam

Clear jams in the lower right door (Tray 3)1. Open the lower right door. 2. If paper is visible, gently pull the jammedpaper up or down to remove it.

Environmental featuresDuplex Save paper by using duplex printing as your default print setting (select models only).Print multiple pages per sheet Sav

Change jam recoveryThis product provides jam recovery, a feature that you can use to reprint jammed pages. The followingoptions are available:●Auto —

Paper does not feed automaticallyPaper does not feed automaticallyCause SolutionManual feed is selected in the software program. Load Tray 1 with pape

Improve print qualityYou can prevent most print-quality problems by following these guidelines.●Use the correct paper type setting in the printer driv

4. Open the Finishing menu.5. Select a type from the Media-type drop-down list.6. Click the Print button.Adjust color settings in the printer driverCh

Change the color optionsChange the color options settings for the current print job from the color tab of the printer driver.1. On the File menu in th

Always use a paper type and weight that this product supports. In addition, follow these guidelineswhen selecting paper:●Use paper that is of good qua

Check the print cartridgesCheck each print cartridge, and replace it if necessary, if you are having any of the followingproblems:●The printing is too

HP UPD PS driver●Recommended for printing with Adobe® software programs or with otherhighly graphics-intensive software programs●Provides support for

The product does not print or it prints slowlyThe product does not printIf the product does not print at all, try the following solutions.1. Make sure

The product prints slowlyIf the product prints, but it seems slow, try the following solutions.1. Make sure the computer meets the minimum specificati

Accessibility featuresThe product includes several features that aid you with accessibility issues.●Online user guide that is compatible with text scr

Solve walk-up USB printing problems●The Retrieve From USB Settings menu does not open when you insert the USB accessory●The file does not print from t

The file that you want to print is not listed in the Open From USBmenu1. You might be trying to print a file type that the USB printing feature does n

Solve connectivity problems Solve direct-connect problemsIf you have connected the product directly to a computer, check the cable.●Verify that the ca

3. If you installed the product using a Microsoft standard TCP/IP port, use the hostname instead ofthe IP address.4. If the IP address is correct, del

Solve product software problems with WindowsA printer driver for the product is not visible in the Printer folder1. Reinstall the product software.NOT

Windows 7a. Click Start.b. Click Devices and Printers.c. Right-click the product driver icon, and then select Printer properties.d. Click the Ports ta

Solve product software problems with Mac●The product name does not appear in the product list in the Print & Fax list●The printer driver does not

When connected with a USB cable, the product does not appear inthe Print & Fax list after the driver is selected.Software troubleshooting▲Make sur

220 Chapter 11 Solve problems ENWW

A Supplies and accessories●Order parts, accessories, and supplies●Part numbersENWW 221

Product viewsProduct front view1234567812911101 Output-bin extension2 Standard output bin3 Duplex reverse guide (select models only)4 USB port on the

Order parts, accessories, and suppliesOrder supplies and paper www.hp.com/go/suresupplyOrder genuine HP parts or accessorieswww.hp.com/buy/partsOrder

Part numbersOrdering information and availability might change during the life of the product.AccessoriesItem Description Part numberHP Color LaserJet

Maintenance kitsItem Description Part numberFuser kit 110 Volt replacement fuser CE484A220 Volt replacement fuser CE506A224 Appendix A Supplies and

B Service and support●Hewlett-Packard limited warranty statement●HP's Premium Protection Warranty: LaserJet print cartridge limited warranty stat

Hewlett-Packard limited warranty statementHP PRODUCT DURATION OF LIMITED WARRANTYHP LaserJet Enterprise 500 color M551n, M551dn, M551xh One-year on-si

HP's Premium Protection Warranty: LaserJet printcartridge limited warranty statementThis HP product is warranted to be free from defects in mater

Color LaserJet Fuser Kit, Toner Collection Unit, andTransfer Kit Limited Warranty StatementThis HP product is warranted to be free from defects in mat

Data stored on the print cartridgeThe HP print cartridges used with this product contain a memory chip that assists in the operation of theproduct.In

End User License AgreementPLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User LicenseAgreement (“EULA”) is a contract between (a)

4. TRANSFER.a. Third Party Transfer. The initial end user of the HP Software may make a one-time transfer ofthe HP Software to another end user. Any t

Product back view1231 Slot for a cable-type security lock2Interface ports3 Power connectionInterface ports3211 USB port for a third-party device2 Hi-S

OpenSSLThis product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit(http://www.openssl.org/)THIS SOFTWARE IS PROVIDE

Customer self-repair warranty serviceHP products are designed with many Customer Self Repair (CSR) parts to minimize repair time andallow for greater

Customer supportGet telephone support for your country/regionHave the product name, serial number, date of purchase, andproblem description ready.Coun

C Product specifications●Physical specifications●Power consumption, electrical specifications, and acoustic emissions●Environmental specificationsENWW

Physical specificationsTable C-1 Product dimensionsProduct Height Depth Width WeightHP LaserJet Enterprise 500 colorM551n389 mm (15.3 in) 489 mm (19.

D Regulatory information●FCC regulations●Environmental product stewardship program●Declaration of conformity●Safety statementsENWW 237

FCC regulationsThis equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to Part 15 of the FCC rules. T

Environmental product stewardship programProtecting the environmentHewlett-Packard Company is committed to providing quality products in an environmen

properly, processing them to recover plastics and metals for new products and diverting millions of tonsof waste from landfills. Since this cartridge

Residents of Alaska and HawaiiDo not use the UPS label. Call 1-800-340-2445 for information and instructions. The U.S. PostalService provides no-cost

Serial number and model number locationThe model number and serial number are listed on an identification label located on the back of theproduct. The

Disposal of waste equipment by users in private households in theEuropean UnionThis symbol on the product or on its packaging indicates that this prod

Declaration of conformityDeclaration of Conformityaccording to ISO/IEC 17050-1 and EN 17050-1Manufacturer's Name: Hewlett-Packard Company DoC#: B

This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not causeharmful interfe

Safety statementsLaser safetyThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration hasimplemented regulations

EMC statement (Korea)Laser statement for FinlandLuokan 1 laserlaiteKlass 1 Laser ApparatHP LaserJet Enterprise 500 color M551n, M551dn, M551xh, laserk

Substances Table (China)Restriction on Hazardous Substances statement (Turkey)Türkiye Cumhuriyeti: EEE Yönetmeliğine UygundurRestriction on Hazardous

248 Appendix D Regulatory information ENWW

IndexSymbols/Numerics500-sheet paper and heavy mediatraymodels including 2Aaccessoriesordering 222part numbers 223acoustic specifications 236Administr

Troubleshooting menu 32USB Firmware Upgrade menu35control-panel menusRetrieve From USB Settings 22retrieve job from devicememory 13Retrieve Job From U

network settings 173other links list 174print tab 172security settings 173troubleshooting tools 173HP Embedded Web Server (EWS)features 170network con

2 Control panel menus●Control-panel layout●Control panel menus●Sign In menu●Retrieve Job From USB menu●Retrieve Job From Device Memory menu●Supplies m

material restrictions 241Material Safety Data Sheet(MSDS) 242mediacustom-size, Macintoshsettings 55first page 56pages per sheet 57supported sizes 75me

paper, specialprinting (Windows) 141part numbersprint cartridges 223PCL driversuniversal 40personal jobsstoring temporarily(Windows) 154portrait orien

security features 64security locklocating 7self helpaccessing 184Service menu, control panel 35Services tabMacintosh 59settingsdriver presets (Mac) 56

Tray 3jams 200, 201traysautomatic overheadtransparency sensing 95capacity 80configure 94double-sided printing 57included 2load 82locating 6Macintosh s

256 Index ENWW

*CF079-90908**CF079-90908*CF079-90908

Control-panel layoutThe control panel includes a color, graphical and text display, job-control buttons, and three light-emitting diode (LED) status l

Control-panel helpThe product has a built-in Help system that explains how to use each screen. To open the Help system,press the Help button on the c

HP LaserJet Enterprise 500 color M551User Guide

Control panel menusTo use all of the capabilities of this product, a firmware upgrade might be required. HP recommendsthat you periodically go to www.

Retrieve Job From Device Memory menuUse the Retrieve Job From Device Memory menu to view listings of jobs stored on the internalproduct memory.Table 2

Supplies menuIn the following table, asterisks (*) indicate the factory default setting.Table 2-4 Supplies menuFirst level Second level Third level F

Table 2-4 Supplies menu (continued)First level Second level Third level Fourth level Values Level Gauge On*Off Reset Supplies New Fuser Kit N

Trays menuIn the following table, asterisks (*) indicate the factory default setting.Table 2-5 Trays menuFirst level Second level ValuesManage Trays

Administration menuReports menuTable 2-6 Reports menuFirst level Second levelConfiguration/Status Pages Print Administration Menu Map Configuration

Table 2-7 General Settings menu (continued)First level Second level Third level Fourth level Values Time HourMinuteAM/PMSet values from the lists.

Table 2-7 General Settings menu (continued)First level Second level Third level Fourth level Values Shadows Cyan DensityMagenta DensityYellow Densit

Table 2-7 General Settings menu (continued)First level Second level Third level Fourth level Values Heavy Paper Standard*Smooth Envelope Control

Table 2-7 General Settings menu (continued)First level Second level Third level Fourth level Values Edge Control OffLightNormal*MaximumJam Recover

Copyright and License© 2011 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

Retrieve From USB Settings menuTable 2-8 Retrieve From USB Settings menuFirst level Second level ValuesEnable Retrieve from USB EnableDisable*Gener

Table 2-9 General Print Settings menu (continued)First level Second level Values Font Number Range: 0 – 999Default = 0 Font Pitch Range: 0.44 – 99.

Table 2-10 Default Print Options menu (continued)First level Second level ValuesSides 1-sided*2-sided2-Sided Format Book-style*Flip-styleEd

Display Settings menuIn the following table, asterisks (*) indicate the factory default setting.Table 2-11 Display Settings menuFirst level Second le

Manage Supplies menuIn the following table, asterisks (*) indicate the factory default setting.Table 2-12 Manage Supplies menuFirst level Second leve

Manage Trays menuIn the following table, asterisks (*) indicate the factory default setting.Table 2-13 Manage Trays menuFirst level ValuesUse Request

Network Settings menuIn the following table, asterisks (*) indicate the factory default setting.Table 2-14 Network Settings menuFirst level ValuesI/O

Table 2-15 Jetdirect Menu (continued)First level Second level Third level Fourth level Fifth level Values DHCP Renew YesNo* Primary DNS Range

Table 2-15 Jetdirect Menu (continued)First level Second level Third level Fourth level Fifth level ValuesDiagnostics Embedded Tests LAN HW Test Yes

Table 2-15 Jetdirect Menu (continued)First level Second level Third level Fourth level Fifth level Values RTT Min Default = 0000 RTT Max Defaul

Conventions used in this guideTIP: Tips provide helpful hints or shortcuts.NOTE: Notes provide important information to explain a concept or to comple

Troubleshooting menuIn the following table, asterisks (*) indicate the factory default setting.Table 2-16 Troubleshooting menuFirst level Second leve

Table 2-16 Troubleshooting menu (continued)First level Second level Third level Fourth level Values Component Test Select from a list ofavailabl

Device Maintenance menuBackup/Restore menuCAUTION: Data backup and restoration is the responsibility of the customer/administrator of theproduct. Serv

USB Firmware Upgrade menuTo display: At the product control panel, select the Device Maintenance menu, and then select theUSB Firmware Upgrade menu.In

36 Chapter 2 Control panel menus ENWW

3 Software for Windows●Supported operating systems and printer drivers for Windows●Select the correct printer driver for Windows●Change print job sett

Supported operating systems and printer drivers forWindowsThe product supports the following Windows operating systems:Operating systems Supported by

HP PCL 6 driver●Provided as the default driver on the in-box software CD. This driver isautomatically installed unless you download a different one fr

HP Universal Print Driver (UPD)The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access tovirtually any HP Las

Change print job settings for WindowsPriority print settings for WindowsChanges to print settings are prioritized depending on where the changes are m

iv Conventions used in this guide ENWW

Change the product configuration settings1. Windows XP, Windows Server 2003, and Windows Server 2008 (using thedefault Start menu view): Click Start,

Remove the printer driver from WindowsNOTE: You can also remove the printer driver by running the printer driver install from the CD andchoosing the u

Supported utilities for WindowsHP Web JetadminHP Web Jetadmin is a simple print and imaging peripheral management software tool that helpsoptimize pro

Software for other operating systemsOS SoftwareUNIX For HP-UX and Solaris networks, go to www.hp.com/go/jetdirectunix_software to installmodel scripts

46 Chapter 3 Software for Windows ENWW

4 Use the product with Mac●Software for Mac●Basic print tasks with Mac●Solve problems with a MacENWW 47

Software for MacSupported operating systems and printer drivers for MacThe product supports the following Mac operating systems:●Mac OS X v10.5 and v1

5. Click Add to create the printer queue.NOTE: For Mac OS X v10.5 and v10.6, the installation procedure should automaticallyconfigure the installed op

5. Find the IP address on the Embedded Jetdirect page.Jetdirect PageHP Color LaserJetPage 16. IPv4: If the IP address is 0.0.0.0, or 192.0.0.192, or 1

Remove the printer driver from Mac operating systemsYou must have administrator rights to remove the software.1. Open System Preferences.2. Select Pri

Table of contents1 Product basics ...

Change print job settings for MacPriority print settings for MacChanges to print settings are prioritized depending on where the changes are made:NOTE

Software for Mac computersHP Printer Utility for MacUse the HP Utility to set up product features that are not available in the printer driver.You can

Supported utilities for MacHP Embedded Web ServerThe product is equipped with the HP Embedded Web server, which provides access to informationabout pr

Basic print tasks with MacCancel a print job with a MacIf the print job is currently printing, cancel it by pressing the Cancel button on the product

Create and use printing presets with MacUse printing presets to save the current printer driver settings for reuse.Create a printing preset1. On the F

5. From the Text menu, select one of the standard messages, or select the Custom option and typea new message in the box.6. Select options for the rem

4. Click the Manual Duplex box, and select a binding option.5. Click the Print button. Follow the instructions in the pop-up window that appears on th

Set the color options with MacUse the Color Options menu or the Color/Quality Options menu to control how colors areinterpreted and printed from softw

60 Chapter 4 Use the product with Mac ENWW

5 Connect the product with Windows●Printer sharing disclaimer●Connect with USB●Connect to a network with WindowsENWW 61

Backup/Restore menu ... 34Calibrate/Cleaning menu ...

Printer sharing disclaimerHP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systemsand not of the HP pr

Connect to a network with WindowsYou can configure network parameters from the control panel, the HP Embedded Web Server, or formost networks, from th

Table 5-1 Supported network protocols (continued)Network type Supported protocolsTCP/IP IPv6 networks only●Dynamic Host Configuration Protocol (DHCP)

Install the product on a wired network with WindowsConfigure the IP address1. Connect the network cable to the product and to the network.2. Wait for

5. Find the IP address on the Embedded Jetdirect page.Jetdirect PageHP Color LaserJetPage 16. IPv4: If the IP address is 0.0.0.0, or 192.0.0.192, or 1

Configure network settings with WindowsView or change network settingsUse the embedded Web server to view or change IP configuration settings.1. Print

Manually configure IPv4 TCP/IP parameters from the control panelUse the control-panel Administration menus to manually set an IPv4 address, subnet mas

Manually configure IPv6 TCP/IP parameters from the control panelUse the control-panel Administration menus to manually set an IPv6 address.1.At the co

Link speed and duplex settingsThe link speed and communication mode of the print server must match the network. For most situations,leave the product

6 Paper and print media●Understand paper use●Change the printer driver to match the paper type and size in Windows●Supported paper sizes●Supported pap

HP Embedded Web Server ... 54HP ePrint ...

Understand paper useThis product supports a variety of paper and other print media in accordance with the guidelines in thisuser guide. Paper or print

Media type Do Do notLetterhead or preprinted forms●Use only letterhead or formsapproved for use in laser printers.●Do not use raised or metallicletter

Change the printer driver to match the paper typeand size in Windows1. On the File menu in the software program, click Print.2. Select the product, an

Supported paper sizesThis product supports a number of paper sizes, and it adapts to various media.NOTE: To obtain best results, select the correct pa

Table 6-1 Supported paper and print media sizes (continued)Size and dimensions Tray 1 Tray 2 Tray 3 (optional)5x8127 x 203.2 mm (5 x 8 in) A6105 x 14

Table 6-1 Supported paper and print media sizes (continued)Size and dimensions Tray 1 Tray 2 Tray 3 (optional)Custom76.2 x 127 mm to 215.9 x 355.6 mm

Supported paper typesFor a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/lj500colorM551.Paper type Tra

Paper type Tray 1Tray 21Tray 3 (optional)HP Matte (120 g/m2)HP Matte (160 g/m2)HP Matte (200 g/m2)HP Soft Gloss (120 g/m2)HP Glossy (130 g/m2)HP Gloss

Tray and bin capacityTo prevent jams, do not overfill trays. Be sure the top of the stack is below the tray full indicator. Forshort/narrow and heavy/

Tray or bin Paper type Specifications QuantityTray 3 Paper Range:60 g/m2 (16 lb) bond to 220 g/m2(59 lb) bondEquivalent to 500 sheets of 75 g/m2(20 lb