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ServiceHandbook
HPApollo9000Series700
Model735Workstations
Thisisanunreleased,correctedversionof
OrderNo.A2095–90602,
producedforonlineaccess.
00893
P!l
HEWLETT
PACKARD
Click to go to the Table of Contents
300ApolloDr.,Chelmsford.MA01824
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Strany 1 - ServiceHandbook

ServiceHandbookHPApollo9000Series700Model735WorkstationsThisisanunreleased,correctedversionofOrderNo.A2095–90602,producedforonlineaccess.00893P!lHEWLE

Strany 2 - WARRANTY

5–13 Removing the Calendar Battery . . . . . . . . . . . . . . . . 5–165–14 LAN Slider Module Removal . . . . . . . . . . . . . . . . . . 5–175–15 Rem

Strany 3 - Printing History

Product InformationThis chapter introduces the HP Apollo 9000 Series700 Model 735 workstation.Its purpose is to familiarize you with the workstation a

Strany 4 - Emissions Regulations

Product DescriptionThe Model 735 is a high–performance, PA–RISC–based workstation that is de-si~g+edto run the HP– UX operating system.The Model 735 w

Strany 5

System Unit ControlsBefore powering on the system,you should become familiar with the systemunitcontrols.This chapter introduces the HP Apollo 9000 Se

Strany 6 - ● Stand on a static–free mat

\PowerLEDHingedTOFrontCover)Front (Hinged Cover Opened)Figure1 –2. TOC and Service/Nomal Mode SwitchLocationsPower SwitchUse the power switchto power

Strany 7 - Table of Contents

Understanding the LEDsThere are 9 light–Emittinq Diodes (LEDs) on the system.Five are visible fromthe front of the system uni~when the hinged door is

Strany 8

SystemStatus LEDPowerLED(8 through 1) -)Front (Hinged Door Opened)Figure 1–4. TroubleshootingSystem LEDsTable 1– 1 listshow the four systemLEDs report

Strany 9

.!System Unit Rear Panel ConnectorsThis section describes the four main 1/0 subsystems on the system unit’s rearpanel:● System 1/0 Connectors● Graphic

Strany 10

System 1/0 Connectors● HP —HIL connector● HP parallel 1/0 connector● 802.3 network connectors. RS —232 serial input/output connectorsHP-HIL connectorT

Strany 11 - Product Information

RS-232 Serial Input/Output connectorsYou can attach a variety of peripheral devices to the two RS–232 Serial Input/Output (S10) ports on the workstati

Strany 12 - Product Description

NOTICEThe information contained in this document is subject to change without noticeHEWLETT-PACKARD MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS

Strany 13 - System Unit Controls

Audio connectorsThe workstation has audio input and output capability through externalinput andoutput connectors and an internal speaker. A microphone

Strany 14 - Service/Normal Mode Switch

SCSI 1/0 ConnectorsThe systemcontains four (4) SCSI connectors:● External SCSI OUT ConnectorQ Internal SCSI IN Connector● SystemSingle—Ended SCSI Conn

Strany 15 - Understanding the LEDs

1Graphic 1/0 ConnectorIf the computer system includes a bitmapped display, you will find the bulkheadfor a graphic device justbelow the 1/0 bulkhead.

Strany 16

Monitor Controls, Connectors, and IndicatorsBefore using the monitor. you should become familiar with its controls, connec-tors, and indicators. ‘The

Strany 17 - ● EISA 1/0 Connectors

i1 V-STAT2 H-STAT3 V-CENT4 Brightness5 Contrast6 Power-On LED7 Power ON/OFF ButtonFrontIerscFigure 1– 7. 19–Inch, ColorMonitor (ModelA2094)1-14Product

Strany 18 - System 1/0 Connectors

,,>1 Brightness2 Contrast3 Power-On LED4 Power ON/OFF Button3/4mlEaRear[1IIPowerConnectorConnectorFigure 1–8. 19–Irzch, Grayscale Monitor (ModelA20

Strany 19

Environmental/Installation/PM2This chapter liststhe environmental specifications for the systemand liststhe regu-lator requirements. Installation and

Strany 20 - Mono Speaker Earphones

Regulatory RequirementsThe following regulatoryrequirements are met:● FCC Class A● CSA C22.2 No. 950Mo VCCI Class 1● EN 55022 Class A / CISPR 22 Class

Strany 21 - SCSI 1/0 Connectors

Configuration3This chapter provides details on setting up and changing the systemconfiguration.Workstation and System Unit ConfigurationsRefer to the

Strany 22 - EISA 1/0 Connector

Internal System Drives:SystemSCSI Drive(s)1stWinchester Drive (if present, uses ID No.6)2nd Winchester Drive (if present, uses ID No. 5)Floppy Disk Dr

Strany 23

Printing HistoryNew Editions of thismanual incorporate all material updated since the previousedition. Update packages may be issued between editions

Strany 24

LEDNOTICE: AO, Al, and A2are the SCSI IDjumpers.//5 6\-+Iii0000 Ss‘\EP0000WsA2 (MSB))0000 AlAO(LSB)/’//’SCSI TerminatorsFigure 3–2. Quantum 210–MB Win

Strany 25

. .Ho1:01NOTICE: The last threeIIjumpers (7, 8,SCSI Terminato sand 9) are theSCSI ID jump-A0ers.Q0ALL ;Figure3–3. Hewlett–Packard 420–MB WinchesterDti

Strany 26 - Installation/PM

LEDFront ViewL!”“H’’’’’’”w’0000 00 000 000012345678910JOFF l–Write protectOFFOFF 2–Unit attention OFFOFF 3– SDTR*ON4–Parity Enable *ON 5–Auto–Spin–Up

Strany 27 - Preventive Maintenance

LEDiNOTICE: AO, Al, and A2 are theSCSI ID jumpers. Thejumpers SS, TE, and WSshould be removed, andthe jumper EP should bein place..00nFigure3–5. Quant

Strany 28 - Configuration

NOTICE:The first threejumpers (1,2,and 3) shouldbe removec/,uand the SCSI IDo011111.000000a=QQdjumpers are\t7°jumpers 4, 5,and 6..odu~k%E::werTerminat

Strany 29

\LED,~Front Viewo 0 00 0 00 00 00 0 00 0 00 00 0—\~\\1111•1IIIIllITIFrontBottom ViewElSCSIID(First Drive)~= lfj a12345678910(Second Drive)SCSI ID~= Bj

Strany 30 - Configuration 3–3

\“\\\ScslID5ScslID6i/\Factory–installedmLHI\Terminator ResistorModules~n~\,.J(Must be removed)no000000)0000 000/001000(000~lmxlFid~re3 –8. Micropolis

Strany 31

LEDIFront View123456 769101— OFF Write pro;ect2 — OFF Unit attention3—ON SDTR4 — ON ParityEnable5— ON Auto–Spin–Up6 — OFF Sync spindle3/’1” ‘ ‘“\tIFro

Strany 32 - L!”“H’’’’’’”w’

early model floppyTop View of Floppy Disk DriveTerminator Resistor Modules(Must be removed)I1{1/ IISCSI ID Address Jumperslate model floppyi tID? ID1

Strany 33

Installing Additional MemoryFigure 3– 11 shows the memory SIMM locations.lines:Be sure to follow these guide-. The Model 735 processor board has 16–MB

Strany 34 - .odu~k%E::wer

Emissions RegulationsFederal Communications Commission (FCC)The Federal Communications Commission of the U.S. government regulates theradio frequency

Strany 35 - (Single-Ended)

NOTE: This illustration assumesfour pairs of cards are to beinstalled.6 Pairs ofSIMMInstallation Order:Installation Order:Installation Order:dt CaInst

Strany 36 - Configuration 3– 9

Troubleshooting4This chapter provides information about isolating a failing Field Replaceable Unit(FRU).To troubleshoot HP Apollo workstations, you mu

Strany 37 - /’1” ‘ ‘“\

LED Error CodesThis section contains information about the error codes displayed by the LEDs onthe system’s front panel.If an error occurs during the

Strany 38

Table4– 1. SeljlestLED CodesLED DisplayFRUError87654321Dnllulnol!l ;~:sor cpuDia~nOseRegis’erouo~uofluCPU Basic FunctionsUUIIBOOHBCPU ALU & Branch

Strany 39 - Installing Additional Memory

luulc v—1.DCLJLCSL lJi3~ LUUt5LY { bUftLLfLUCU)LED DisplayFRtJError87654321Hmmlln :~;s”r‘ataca’heMissmmmHlCache DoneUIIUNIIUKMemory Interface EIRUIUIU

Strany 40 - 6 Pairs of

Table4–1. Sel#est LED Codes (Continued)LED Display FRUError.87654321mmlml‘emo~onboard~wwrrormHHHHl#RAM SLot lH ErrorOllunnllllllRAM Slot 2H ErrorOH BO

Strany 41 - Troubleshooting

Table4–1. SelfiestLED Codes (Continued)4-6TroubleshootingL

Strany 42 - LED Error Codes

Table 4–2. PDC LED CodesLED DisplayStatus87654321HmHHHlllDestructive Memory InitHnnnolll!llNon– Destructive Memory InitBollwll!ll! Conso’ese’ection111

Strany 43

Table 4-2. PDC LED Codes (Continued)LED Display.II.:...-...= LED On or Flashing...StatusError Writing EEPROMUnable to Determine Valid Processor

Strany 44

Table4–3. ISL LED CodesLED DisplayStatus87654321mHHHHHl lsLExecuting*NHHHHmISL is Autobooting from the Autoexec file.UollnnonnISL Cannot Find Autoexec

Strany 45

DECURATION OF CONFORMITYaccording toEWIEC Guide22and EN 45014Manufacturer’s Name:Hewlett-Packard100 DomainDriveIMe@r,NW U.S.A.declares, that the produ

Strany 46

Table 4–3. LSLLED Codes (Continued)LED DisplayStatus87654321UommllInternal Inconsistency:pdc cache entry—OOBDIIOBBInternal Inconsistency: IODC ENTRY I

Strany 47

Table4–4. HP– UXKemel LED CodesLED DisplayStatus87654321lmnHHHloKernel Loaded and Initialization Begun.BHBBOOUBKernel Has Entered maino.IBMllllollnKer

Strany 48

Dealing with a Boot FailureIf your usual boot device (typically a disk) isnot responding as itshould. you mustattempt to boot from the disk (or anothe

Strany 49

When the search ends, the following list of actions appears:b) Boot from specified devices) Search for bootable devicesa) Enter boot administration mo

Strany 50 - ~*~y ,~,~~onso~e

. Return to previous menu using the EXIT command.● Set or display the Fastsizevalue (amount of memory initialized duringboot) using the FASTSIZE comma

Strany 51

Boot Command NotationsThe BOOT command supports the following three notations:● Mnemonic● PA- RISC 1/0● Path numberType help scsi or help Ian for more

Strany 52 - Dealing with a Boot Failure

c1z. Types RmURNto search for devices with the ISL program and hpux (load-er) utility in their LIF directory. The following screen appears:Searching f

Strany 53

ISL EnvironmentThe ISL environment provides the means to load the operating system (HP–UX)environment. The ISL environment also provides an offline pl

Strany 54 - Stable Storage

/’Running the Disk– Based ISL DiagnosticsTo run the ISL–based diagnostics in the LIF directory on the System Disk:1. Invoke the ISL environment from t

Strany 55

Verifying the System Operation with SupportWaveHP–UX Version 9.0 uses a diagnostics product called SupportWave. To verifyyour system operation, Suppor

Strany 56 - Po scsi.6.O QUANTUM PD425S

IElectrostatic Discharge (ESD) PrecautionsElectrostatic charges can damage the integrated circuits on printed circuit boards.TO prevent such damage fr

Strany 57 - ISL User Commands

CSTM>Message from (0/0/0):This graphics test displays a number of graphics images on thescreen of the graphics device being tested.If an X server i

Strany 58

,.Field Replaceable Units 5This chapter provides a list of the Field replaceable units (FRUS) and illustrationsfor the FRU removal and replacement.The

Strany 59 - ****** ******

Table 5– 1 listsall the FRUS for the Model 735.Table5-1. FRU ListEXCHANGE PARTSPart NumberPart DescriptionA2095 –69510Model 735 Processor BoardA2095 –

Strany 60

Table 5–1. FRUList (Cont.)NON-EXCHANGEPARTSPart Number Part DescriptionA1094–6OO1O Single–Ended SCSI Disk TrayA2095-00016 Fast/Wide SCSI Disk TrayA165

Strany 61 - Field Replaceable Units 5

Figure 5– 1through Figure 5–15 illustratehow to remove the individual FRUS.Observe the notices and prerequisites for removing each FRU. Replacement is

Strany 62

Top CoverBefore removing the top cover. remove the pedestal feet (if installed)..IF’e-“Figure5–2. Removing Top Cover ScrewsField Replaceable Units 5-5

Strany 63

\-,,’Ii’e6?’/r’III//,///Figure5–3. Lifiing Top Cover.5-6Field Replaceable Units

Strany 64 - Pedestal Feet

Power SupplyBefore removing the power supply remove the EISA card adapter assembly.Figure5–4. Removing the Power SupplyField Replaceable Units 5-7

Strany 65 - Top Cover

>Backplane/Fan AssemblyBefore removing the backplane/fan assembly, perform the following steps:. Remove the pedestal feet.. Remove the top cover.●

Strany 66 - Field Replaceable Units

f R?LarqeFigure5– 6.Removing the Fans and Backplane AssenzbZyField Replaceable Units 5-9

Strany 67 - Power Supply

Table of ContentsProduct Information1Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2System Unit Controls . . .

Strany 68 - Backplane/Fan Assembly

. .Disk DrivesBefore removing the disk drives disconnect externalSCSI cable.C@”Figure5– 7. Removing theFirstDisk Drive5-1oField Replaceable Units

Strany 69 - Field Replaceable Units 5-9

NT’Figure5–8. Mounting the Disk Drive Assembly on the Disk TraySCSI Cable ConnectorectorFigure 5–9. Connecting Cables to the DiskField Replaceable Uni

Strany 70 - Disk Drives

Core 1/0 and Processor BoardBefore removing the Core 1/0 and Processor Boards, disconnect all internalandexternal cables./’-1..vand BulkheadFigure 5–

Strany 71

SCSI SpeedJum~ersFigure 5– 11.Component LocationsSystem EEPROMWhen replacing a processor board, remove the EEPROM from the failed proces-sor board and

Strany 72 - Core 1/0 and Processor Board

MemoryBefore removing the memory, perform the following steps:. Remove the Core 1/0 Board.. Remove the Processor Board.Figure 5– 12. Removing Mer.no~B

Strany 73 - System EEPROM

. The Model 735 processor board has 16—MB main memory resident (unre-movable). Therefore. the upgraded systemwill have 16MB more mainmemory than the o

Strany 74

Calendar BatteryBefore removing the calendar battery. remove the Core 1/0 Board.CAUTION:Discard battery according to manufacturer’sinstructions.Fibg.w

Strany 75

. ..-LAN Slider ModuleBefore removing the LAN slider module, remove the Core 1/0 Board.Fi&qre5– 14. LAN SliderModule RemovalField Replaceable Unit

Strany 76 - Calendar Battery

.Graphics BoardBefore removing the Graphics Board, disconnect cables.5-18Field Replaceable Units

Strany 77 - LAN Slider Module

.>‘,, .Front Control PanelBefore removing the front control panel, perform the following steps:. Remove the pedestal feet.. Remove the top cover..

Strany 78 - Graphics Board

.’‘lloubleshooting4LED Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2Dealingwith a Boot Failure . . . . . . . . . .

Strany 79 - Front Control Panel

DiagramsFigure 6– 1 shows the systemblock diagram.Diagrams 6-1

Strany 81 - Iiiiiiril

. .Reference 7This chapter provides part numbers and titles to documents which can be used forreference.Installation ManualA2095-90000 HP Apollo 9000

Strany 82 - Reference 7

Service NotesPlace service notes here.❑ o❑ 0ServiceNotes 8-1

Strany 83 - Service Notes

Bblock diagram, 6–2boot admin mode, 4– 13boot command notations, 4– 15boot failure, 4– 12boot paths, 4– 15boot ROM diagnostics, 4– 1ccalendar battery

Strany 84 - Index– 1

top cover, 5–5Iinstalling memory cards, 3– 13ISL commands, 4– 17ISL diagnostics, 4– 18ISL environment, 4– 15Jjumpers, SCSI IDHP Winchester drive, 3–8,

Strany 85

stable storage, 4– 14 toubleshooting, boot faliure,SupportWave diagnostics, 4– 194–12 -troubleshooting, 4– 1ISL commands, 4– 17TISL diagnostics, 4– 18

Strany 86

Documents for this printer should have 1/4” margins on all sides.The following items are outside the printable region and may cause the printerto prin

Strany 87

Figures. .1–11–21–31–41–51–61–71–83–13–23–33–43–53–63–73–83–93–lo3–114–15–15–25–35–45–55–65–75–85–95–lo5–115–12Power Switch Location . . . . . . . . .

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