HP NetServer LP 2000r Servisní příručka

HP Netserver LP 2000rService ManualOnline Version: 1.0Last Updated: February 2001

Chapter 1 General Information4Table 1-3. Rear Panel LED IndicatorsIndicator DefinitionPower Supply LEDEach power supply module has a status LED:• •

Chapter 1 General Information52. Press the power switch on the HP Netserver control panel when prompted by the operatingsystem.Normally this completes

Chapter 1 General Information6NOTE The HP Netserver power button will force a power down without waiting for the NOSto gracefully shut down the Netser

72 System InformationIntroductionThis chapter provides information on mass storage, connector pin-outs, accessory guidelines and systemspecifications.

Chapter 2 System Information8◊ Channel B is used to control external mass storage devices, including an external backuptape drive. Channel B is connec

Chapter 2 System Information9NOTE The boot order can be changed using the Netserver's (BIOS) Setup Utility and theSCSI Select Utility.Installed M

Chapter 2 System Information10CAUTION To prevent damage to the embedded SCSI controller, don't use a HVD (HighVoltage Differential) device.Extern

Chapter 2 System Information11Accessory Board GuidelinesThe HP Netserver LP 2000r provides up to three 33 MHz, 32/64 bit, 5V PCI slots which are locat

Chapter 2 System Information12Technical SpecificationsThe specifications listed below vary if you install a mass storage device in your server that ha

Chapter 2 System Information13Processor/Memory Set:Feature DescriptionProcessorsIntel Pentium III (up to 2 processors) processors, at supported speeds

iiNoticeThe information contained in this document is subject to change without notice.Hewlett-Packard makes no warranty of any kind with regard to th

Chapter 2 System Information14Power Supply SpecificationsParameter CharacteristicsInput Type Auto-rangingInput – Maximum Range 100 to 127 VAC 5.0 A at

Chapter 2 System Information15Serial Port Connector543219876Serial Port ConnectorSerial Port Connector (male) PinoutsPin Number Signal Description1 Da

Chapter 2 System Information16Parallel Port Connector12345678910111213141516171819202122232425Parallel ConnectorParallel Port Connector (female) Pinou

Chapter 2 System Information17Video Connector (female) PinoutsPin Number Function Pin Number Function1 Red 9 Key (no pin)2 Green 10 Sync return (groun

Chapter 2 System Information18SCSIThere is one external SCSI connector on the back of the server.3468135Wide SCSI Connector PinoutPin Signal Pin Signa

193 Parts InformationExploded View – External15891162107334412Rear View

Chapter 3 Parts Information20Exploded View – Internal192222SCSI INSCSI OUTSCSI EXTSCSI INSCSI BSCSI ASCSI INSCSI A242316151720211418

Chapter 3 Parts Information21Replaceable Parts ListThe items in this list and the corresponding item numbers in the respective Exploded Views apply to

Chapter 3 Parts Information22ItemNo.Nomenclature20 Battery21 CPU Terminator, E80022 Low Profile SCSI cable Kit LP1000r23 Internal to External SCSI Ult

234 DiagnosticsDiagnostic TestsWhen the server boots, a series of tests are displayed on the screen. The number of tests displayeddepends on the confi

iiiContents1 General Information ...

Chapter 4 Diagnostics24DiagTools CapabilitiesDiagTools for HP Netservers is a set of off-line diagnostic tests, including tests for system and process

Chapter 4 Diagnostics25About Error MessagesA hexadecimal number designates each error message reported by DiagTools; a short note on the type oferror;

Chapter 4 Diagnostics26Tools RequiredCheck the documentation provided with the NOS and accessory boards for additional tool requirements.• Torx® T-15

Chapter 4 Diagnostics271. Remove the AC power cord, wait 15 seconds, reconnect the power cord, and try again.2. Ensure all cables and the power cord(s

Chapter 4 Diagnostics28Error MessagesThere are three kinds of error messages; two types appear during the POST process and the third is not avisual me

Chapter 4 Diagnostics294. Check the following:◊ If you have installed an accessory board, verify the board is firmly seated in its slot and anyswitche

Chapter 4 Diagnostics30Table 4-1. POST Error MessagesMessage Corrective ActionOperatingsystem notfound• Verify the desired boot drive has power and i

Chapter 4 Diagnostics31Table 4-2. POST Error CodesCode Description Problem/Solution0000 System Board error POST has detected a failure limited to the

Chapter 4 Diagnostics32Code Description Problem/Solution0021 PCI ConfigurationconflictA configuration problem has occurred with a PCI device. The PCId

Chapter 4 Diagnostics33Code Description Problem/Solution0076 Integrated HPNetRAID processor isnot responding.(This does not applyto LP 2000r)This prob

ContentsivVideo Connector ...

Chapter 4 Diagnostics34Code Description Problem/Solution0106 Mouse is notresponding.(The LP 2000r willcomplete the bootprocess without amouse connecte

Chapter 4 Diagnostics35Code Description Problem/Solution0301 Flexible disk drive (B)boot error(This does not applyto LP 2000r)POST has detected the fl

Chapter 4 Diagnostics36Code Description Problem/Solution0401 CD-ROM drive notrespondingPOST has detected the CD-ROM drive is not responding, but iscon

Chapter 4 Diagnostics37Code Description Problem/Solution0510 Hard Disk boot ErrorError codes #0510,#0511, #0512, and#0513 apply to IDE0,IDE 1, IDE 2,

Chapter 4 Diagnostics38Code Description Problem/Solution0600 Video Memory booterrorThe video memory size detected during POST is smaller thanpreviousl

Chapter 4 Diagnostics39Code Description Problem/Solution0801 Cache boot error POST has detected an error in the cache memory module.To correct this:1.

Chapter 4 Diagnostics40Code Description Problem/Solution0B3x Processor conflict POST has detected the processors installed in the Netserver are notthe

Chapter 4 Diagnostics41◊◊◊◊ Remove and reinsert the processor(s) firmly in the sockets on the system board.◊◊◊◊ Remove and reinsert the DIMMs firmly a

Chapter 4 Diagnostics42Clear CMOSClear PasswordOpenShaded rectanglerepresents the positionof switch.Open = Off Closed = OnNot Used (Default = Off)No

Chapter 4 Diagnostics43Monitor Does Not WorkNOTE If the Netserver has a large amount of memory installed, it may take 30 seconds forthe first screen t

ContentsvPreventive Maintenance Procedures ...

Chapter 4 Diagnostics44SCSI Device Does Not WorkIf error messages display on the monitor indicating a failure of a SCSI hard disk or tape backup devic

Chapter 4 Diagnostics45Battery on System Board8. Insert the new battery with the positive sign (+) facing up in the socket.9. Press down on the center

Chapter 4 Diagnostics46

Chapter 5 Troubleshooting475 TroubleshootingPreventive Maintenance ProceduresRefer to this table for preventive maintenance procedures for this Netser

Chapter 5 Troubleshooting48Troubleshooting ChecklistTo troubleshoot an installation problem, do the following:• First, ensure the Netserver is configu

Chapter 5 Troubleshooting493. If the Netserver is plugged into a switched multiple-outlet box, ensure the switch on the outletbox is turned on.4. Plug

Chapter 5 Troubleshooting502. Power-down the Netserver, gain access to the system board assembly, and set the BIOSRecovery switch of the configuratio

Chapter 5 Troubleshooting51Password ProblemsThis section describes some common password problems.Resetting Lost PasswordsIf you have forgotten the Use

Chapter 5 Troubleshooting527. Replace the Netserver cover.8. Turn on power to the Netserver and allow it to begin its startup routine.9. If you wish t

Chapter 5 Troubleshooting53If the Netserver stops working, try the following:1. Review the Troubleshooting Checklist before you continue.2. Turn the N

ContentsviRemoving an Accessory Board ...

Chapter 5 Troubleshooting54b. Verify the circuit breaker for the AC power outlet is on.c. If the breaker was off, check that all devices connected the

Chapter 5 Troubleshooting552. Check the contrast and brightness controls to ensure each is adjusted.3. Verify the video and power cords are connected

Chapter 5 Troubleshooting5612. Verify the monitor is working by plugging it into a know-good Netserver or computer.13. Check to see if the monitor con

Chapter 5 Troubleshooting57Symptom:• The configuration cannot be saved and the battery loses powerRefer to this section if the Netserver frequently l

Chapter 5 Troubleshooting584. Ensure the printer power switch is on.5. Ensure the AC outlet is working. If the printer is plugged into a multiple-outl

Chapter 5 Troubleshooting59Symptom:• The mouse does not work or is intermittentThe HP Netserver automatically detects a mouse when one is installed.

Chapter 5 Troubleshooting607. If the cables are securely attached, and the drive still does not work, replace the cables withknown good cables, one at

Chapter 5 Troubleshooting61◊◊◊◊ Radiated Interference: Sources include communications and radar installations, radio/TVbroadcast transmitters, and han

Chapter 5 Troubleshooting629. Verify the SCSI bus is terminated at the SCSI Backplane.10. Ensure no device is set to SCSI ID7; this is the SCSI ID use

Chapter 5 Troubleshooting63◊◊◊◊ The device has a unique SCSI address.◊◊◊◊ In general, when selecting an address for a drive (default address is 0), se

11 General InformationNotice to Service TechniciansThis is the service document for the HP Netserver LP 2000r. You may also need to access the HP NetS

Chapter 5 Troubleshooting64Use only the HP Netserver SCSI cables for the SCSI hot swap subsystem.16. Verify all SCSI devices on the bus are appropriat

Chapter 5 Troubleshooting65Memory ProblemsThe memory modules are DIMMs.NOTE If the POST (displayed at power-on time) indicates a defective memory modu

Chapter 5 Troubleshooting667. If you configured the adapter for full duplex, make sure the switch port is also configured for fullduplex. Setting the

676 Replacing PartsSafety InformationFollow the procedures listed below to ensure safe handling of components and to prevent harm to both youand the s

Chapter 6 Replacing Parts68Warnings and CautionsThese warnings and cautions apply whenever you remove covers of the system. Only a technically qualif

Chapter 6 Replacing Parts69Removing the Front BezelThe front bezel protects the power and reset switches from being accidentally disabled. You need to

Chapter 6 Replacing Parts70 Removing the Top CoverReplacing the Top CoverTo replace the cover, follow these steps.1. Place the rear edge of the top co

Chapter 6 Replacing Parts714. Slide the Netserver back into the rack.Removing the Air Flow GuideThe air flow guide directs air onto the processor heat

Chapter 6 Replacing Parts72Opening Drive Ejector Arms 2. Remove the drive:a. Using both hands, grasp the ejector arms and firmly pull the drive out ab

Chapter 6 Replacing Parts73Installing Hot Swap Hard DrivesTo install Hot Swap hard drives in the Hot Swap drive slots, perform the following procedure

Chapter 1 General Information2Table 1-1. Control Panel Switches andControl/Indicator DescriptionPower On/Off/SleepSwitch & LEDPowerSwitchPowerLED

Chapter 6 Replacing Parts74Inserting a SCSI Drive4. Make sure the drive is pushed in completely. Close the ejector arms and press them in until thela

Chapter 6 Replacing Parts75Removing DIMMsYou may need to remove a DIMM module to downsize your memory configuration or to replace a defectiveDIMM.1. L

Chapter 6 Replacing Parts76Removing the Air Flow Guide6. Locate the DIMM slots on the system board, and choose an empty slot to install a DIMM.DIMMs m

Chapter 6 Replacing Parts779. Align the notches on the DIMM with the keys on the slot.Retaining Latches (2)DIMM SlotKeysNotchesDIMM to Slot Alignment1

Chapter 6 Replacing Parts783. Pull out the anti-tip foot at the bottom of the rack, then slowly slide the HP Netserver chassis outfrom the rack as far

Chapter 6 Replacing Parts79Removing a PCI Card9. When you have completed the PCI card removal, replace the PCI card cage and reconnect thecard cage fa

Chapter 6 Replacing Parts8010. Replace the top cover on the HP Netserver and push the Netserver back into the rack.Installing an Accessory BoardUse th

Chapter 6 Replacing Parts81Lift Cage by Fan and Back Removing the PCI Card Cage8. Install the PCI card:a. Use a Phillips screwdriver to remove the slo

Chapter 6 Replacing Parts82Inserting a PCI Card9. When you have completed the PCI card installation, replace the PCI card cage and reconnectthe card c

Chapter 6 Replacing Parts83Once the HP Netserver is returned to normal operation, you may need to install software drivers.The drivers for the new PCI

Chapter 1 General Information3Rear PanelThe ports and connectors at the rear panel are listed below.• The power connector accepts a standard power cab

Chapter 6 Replacing Parts84Tool LatchInstalling a Second ProcessorThis section provides the instructions for installing a second processor and its hea

Chapter 6 Replacing Parts855. Gain access to the system board:a. Pull out the anti-tip foot at the bottom of the rack, then slowly slide the HP Netser

Chapter 6 Replacing Parts86NOTE Keep the terminator for future use. The terminator must be installed in thesecondary processor socket when only one pr

Chapter 6 Replacing Parts872. Inspect the thermal patch. Replace the patch if it is damaged:a. Ensure that you are grounded with a static-dissipating

Chapter 6 Replacing Parts88Placing the Heatsink on the ProcessorTool LatchHook LatchHold DownSetting the Latches

89IndexAacetone, 47ACPIAdvanced Configuration and Power Interface, 2,5Administrator passwordresetting, 51Advanced Configuration and Power InterfaceACP

Index90Ggeneral information, 1Hhard disk drivetroubleshooting, 44hard drivesadding, 8Hardware MirroringDrive Array Controller (DAC), 9requirements, 9h

Index91powernone, 48problems, 53power cordsdisconnect all before opening system, 68Power Cords, 22power managementSleep States, 5power on/offswitch do

Index92WWarningdisconnect power cords, cables, 68no user-serviceable parts, power supply, 68power on/off switch, 67, 68weight, 12weight and dimensions