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Maintenance and Service
Guide
HP Compaq nx6110/nc6110 and
nx6120/nc6120 Notebook PCs
Document Part Number: 373146-002
September 2005
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
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Strany 1 - Maintenance and Service

Maintenance and Service GuideHP Compaq nx6110/nc6110 and nx6120/nc6120 Notebook PCsDocument Part Number: 373146-002September 2005This guide is a troub

Strany 2

1–4 Maintenance and Service GuideProduct Description Support for the following optical drives:❏ DVD±RW and CD-RW Combo Drive❏ DVD/CD-RW Combo Drive❏

Strany 3 - Contents

5–2 Maintenance and Service GuideRemoval and Replacement Preliminaries5.2 Service ConsiderationsThe following sections include some of the considerati

Strany 4 - 4 Illustrated Parts Catalog

Removal and Replacement PreliminariesMaintenance and Service Guide 5–35.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

Strany 5 - 7 Specifications

5–4 Maintenance and Service GuideRemoval and Replacement Preliminaries5.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Strany 6 - D Display Component Recycling

Removal and Replacement PreliminariesMaintenance and Service Guide 5–55.5 Packaging and Transporting PrecautionsUse the following grounding precaution

Strany 7

5–6 Maintenance and Service GuideRemoval and Replacement Preliminaries5.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Strany 8 - 1.1 Features

Removal and Replacement PreliminariesMaintenance and Service Guide 5–75.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Strany 9

5–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

Strany 10 - Product Description

Maintenance and Service Guide 6–16Removal and Replacement ProceduresThis chapter provides removal and replacement procedures.There are 62 screws and s

Strany 11 - 1.3 Power Management

6–2 Maintenance and Service GuideRemoval and Replacement Procedures6.2 Disassembly Sequence ChartUse the chart below to determine the section number t

Strany 12 - 1.4 External Components

Removal and Replacement ProceduresMaintenance and Service Guide 6–3Section Description# of Screws Removed6.10 Keyboard 26.11 Switch Cover 26.12 LED Bo

Strany 13

Product DescriptionMaintenance and Service Guide 1–51.2 Resetting the ComputerIf the computer you are servicing has an unknown password, follow these

Strany 14 - Table 1-2

6–4 Maintenance and Service GuideRemoval and Replacement Procedures6.3 Preparing the Computer for DisassemblyBefore you begin any removal or installat

Strany 15 - Right-Side Components

Removal and Replacement ProceduresMaintenance and Service Guide 6–54. Remove the battery pack by following these steps:a. Turn the computer upside dow

Strany 16 - Item Component Function

6–6 Maintenance and Service GuideRemoval and Replacement Procedures6.4 Hard Drive1. Prepare the computer for disassembly (refer to Section 6.3).2. Loo

Strany 17

Removal and Replacement ProceduresMaintenance and Service Guide 6–75. Loosen the Phillips PM2.5×13.0 spring-loaded hard drive retention screw 1.6. Gra

Strany 18 - Rear Panel Components

6–8 Maintenance and Service GuideRemoval and Replacement Procedures8. Remove the 2 Phillips PM2.5×4.0 hard drive frame shoulder screws 1 from each sid

Strany 19 - Table 1-4

Removal and Replacement ProceduresMaintenance and Service Guide 6–96.5 Computer FeetThe computer feet are adhesive-backed rubber pads. The feet are in

Strany 20 - Standard Keyboard Components

6–10 Maintenance and Service GuideRemoval and Replacement Procedures6.6 Bluetooth Board1. Prepare the computer for disassembly (refer to Section 6.3).

Strany 21 - Table 1-5

Removal and Replacement ProceduresMaintenance and Service Guide 6–113. Slide the Bluetooth board 1 out of the clip in the hard drive compartment.4. Di

Strany 22 - Top Components, Part 1

6–12 Maintenance and Service GuideRemoval and Replacement Procedures6.7 External Memory Module1. Prepare the computer for disassembly (refer to Sectio

Strany 23

Removal and Replacement ProceduresMaintenance and Service Guide 6–136. Spread the retaining tabs 1 on each side of the memory module socket to release

Strany 24 - Top Components, Part 2

1–6 Maintenance and Service GuideProduct Description1.4 External ComponentsThe external components on the front of the computer are shown below and de

Strany 25 - Table 1-7

6–14 Maintenance and Service GuideRemoval and Replacement Procedures6.8 Mini PCI Communications Module1. Prepare the computer for disassembly (Section

Strany 26 - Bottom Components

Removal and Replacement ProceduresMaintenance and Service Guide 6–154. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communicat

Strany 27

6–16 Maintenance and Service GuideRemoval and Replacement Procedures6.9 Optical Drive1. Prepare the computer for disassembly (Section 6.3).2. Remove t

Strany 28 - 1.5 Design Overview

Removal and Replacement ProceduresMaintenance and Service Guide 6–174. Remove the Torx8 T8M2.0×9.0 screw 1 that secures the optical drive to the compu

Strany 29 - Troubleshooting

6–18 Maintenance and Service GuideRemoval and Replacement Procedures6.10 KeyboardKeyboard Spare Part Number Information For use with computer models w

Strany 30 - Selecting from the Main Menu

Removal and Replacement ProceduresMaintenance and Service Guide 6–191. Prepare the computer for disassembly (Section 6.3).2. Remove the memory module/

Strany 31 - Security Menu

6–20 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the 2 Torx8 T8M2.0×9.0 screws that secure the keyboard to the computer.R

Strany 32 - Selecting from the Tools Menu

Removal and Replacement ProceduresMaintenance and Service Guide 6–214. Turn the computer display-side up with the front toward you.5. Open the compute

Strany 33 - Table 2-5

6–22 Maintenance and Service GuideRemoval and Replacement Procedures7. Lift the rear edge of the keyboard up and swing it toward you until it rests on

Strany 34

Removal and Replacement ProceduresMaintenance and Service Guide 6–238. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable

Strany 35

Product DescriptionMaintenance and Service Guide 1–75 Power light Green: The computer is on. Blinking green: The computer is in standby. Off: The c

Strany 36

6–24 Maintenance and Service GuideRemoval and Replacement Procedures6.11 Switch Cover1. Prepare the computer for disassembly (Section 6.3).2. Remove t

Strany 37

Removal and Replacement ProceduresMaintenance and Service Guide 6–255. Turn the computer display-side up with front toward you.6. Open the computer as

Strany 38

6–26 Maintenance and Service GuideRemoval and Replacement Procedures6.12 LED Board✎This section applies only to full-featured models.1. Prepare the co

Strany 39

Removal and Replacement ProceduresMaintenance and Service Guide 6–276. Remove the 4 Phillips PM1.5×4.0 screws 1 that secure the LED board to the switc

Strany 40

6–28 Maintenance and Service GuideRemoval and Replacement Procedures6.13 Fan1. Prepare the computer for disassembly (Section 6.3).2. Release the keybo

Strany 41

Removal and Replacement ProceduresMaintenance and Service Guide 6–296.14 Heat Sink1. Prepare the computer for disassembly (Section 6.3).2. Release the

Strany 42 - (if applicable)

6–30 Maintenance and Service GuideRemoval and Replacement Procedures6.15 Processor1. Prepare the computer for disassembly (Section 6.3).2. Release the

Strany 43

Removal and Replacement ProceduresMaintenance and Service Guide 6–315. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-quarter

Strany 44

6–32 Maintenance and Service GuideRemoval and Replacement Procedures6.16 Modem Board1. Prepare the computer for disassembly (Section 6.3).2. Release t

Strany 45

Removal and Replacement ProceduresMaintenance and Service Guide 6–333. Remove the 2 Phillips PM2.0×3.0 screws 1 that secure the modem board to the com

Strany 46

1–8 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the computer are shown below and described in Table 1

Strany 47

6–34 Maintenance and Service GuideRemoval and Replacement Procedures6.17 Internal Memory Module1. Prepare the computer for disassembly (Section 6.3).2

Strany 48

Removal and Replacement ProceduresMaintenance and Service Guide 6–356.18 RTC Battery✎The RTC battery is included in the Miscellaneous Plastics Kit, sp

Strany 49

6–36 Maintenance and Service GuideRemoval and Replacement Procedures6.19 Display Assembly1. Prepare the computer for disassembly (Section 6.3).2. Remo

Strany 50

Removal and Replacement ProceduresMaintenance and Service Guide 6–375. Disconnect the display cable 1 from the system board.6. Remove the wireless ant

Strany 51

6–38 Maintenance and Service GuideRemoval and Replacement Procedures8. Swing the display assembly into a partially closed position.9. Position the com

Strany 52

Removal and Replacement ProceduresMaintenance and Service Guide 6–396.20 Top Cover1. Prepare the computer for disassembly (Section 6.3), and then remo

Strany 53

6–40 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the computer upside down with the rear panel toward you.3. Remove the 13 T

Strany 54 - Connection

Removal and Replacement ProceduresMaintenance and Service Guide 6–414. Turn the computer right-side up with the front toward you.5. Disconnect the RTC

Strany 55 - Recovery

6–42 Maintenance and Service GuideRemoval and Replacement Procedures8. Lift up the rear edge of the top cover 1 until it disengages from the base encl

Strany 56 - Software Updates and Recovery

Removal and Replacement ProceduresMaintenance and Service Guide 6–436.21 Speaker1. Prepare the computer for disassembly (Section 6.3), and then remove

Strany 57

Product DescriptionMaintenance and Service Guide 1–9Table 1-2Right-Side Components Item Component Function1 Audio-out (headphone) jackConnect optional

Strany 58 - Downloading a ROM Update

6–44 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the speaker cable from the system board.Disconnecting the Speaker Ca

Strany 59 - Installing a ROM Update

Removal and Replacement ProceduresMaintenance and Service Guide 6–453. Remove the 4 Torx8 T8M2.0×4.0 screws 1 that secure the speaker to the computer.

Strany 60 - Downloading Other Software

6–46 Maintenance and Service GuideRemoval and Replacement Procedures6.22 Digital Media Board✎This section applies only to full-featured models.1. Prep

Strany 61

Removal and Replacement ProceduresMaintenance and Service Guide 6–472. Release the ZIF connector to which the digital media board cable is attached an

Strany 62 - 3.2 System Recovery

6–48 Maintenance and Service GuideRemoval and Replacement Procedures6.23 USB/Audio Board✎Full-featured models are equipped with a USB/audio board. Def

Strany 63 - Using System Restore Points

Removal and Replacement ProceduresMaintenance and Service Guide 6–492. Position the computer with the rear panel toward you.3. Disconnect the USB cabl

Strany 64 - Restoring to a Restore Point

6–50 Maintenance and Service GuideRemoval and Replacement Procedures6.24 System Board✎When replacing the system board, ensure that the following compo

Strany 65 - Reinstalling Applications

Removal and Replacement ProceduresMaintenance and Service Guide 6–511. Prepare the computer for disassembly (Section 6.3), and then remove the followi

Strany 66

6–52 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the serial connector cable 1 and the Bluetooth cable 2 from the syst

Strany 67

Removal and Replacement ProceduresMaintenance and Service Guide 6–536. If necessary, disconnect the RJ-11 connector module cable from the system board

Strany 68

1–10 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the computer are shown below and described in Table 1

Strany 69

6–54 Maintenance and Service GuideRemoval and Replacement Procedures7. Use the optical drive connector to lift the system board 1 until the power conn

Strany 70 - Software

Removal and Replacement ProceduresMaintenance and Service Guide 6–556.25 Serial Connector Module✎This section applies only to full-featured models.1.

Strany 71 - Illustrated Parts Catalog

6–56 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the 2 HM5.0×9.0 screw locks 1 on each side of the serial connector.3. Li

Strany 72 - Major Components

Maintenance and Service Guide 7–17SpecificationsThis chapter provides physical and performance specifications.Table 7-1Computer Dimensions Metric U.S.

Strany 73 - Table 3-1

7–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%10% to 90%5% to 95%Maximum alt

Strany 74

SpecificationsMaintenance and Service Guide 7–3Table 7-215.0-inch, SXGA+WVA, TFT DisplayDimensionsHeightWidthDiagonal30.0 cm22.9 cm38.1 cm11.8 in9.0 i

Strany 75

7–4 Maintenance and Service GuideSpecificationsTable 7-315.0-inch, XGA, TFT DisplayDimensionsHeightWidthDiagonal30.0 cm22.9 cm38.1 cm11.8 in9.0 in15.0

Strany 76

SpecificationsMaintenance and Service Guide 7–5Table 7-414.1-inch, XGA, TFT DisplayDimensionsHeightWidthDiagonal28.5 cm21.3 cm35.8 cm11.2 in8.4 in14.1

Strany 77

7–6 Maintenance and Service GuideSpecificationsTable 7-5Hard Drives 80-GB* 60-GB* 60-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm99 g9.5 m

Strany 78

SpecificationsMaintenance and Service Guide 7–760-GB* 40-GB* 30-GB*DimensionsHeightWidthWeight9.5 mm70 mm102 g9.5 mm70 mm99 g9.5 mm70 mm99 gInterface

Strany 79

Product DescriptionMaintenance and Service Guide 1–113 Exhaust vent Provides airflow to cool internal components.ÄTo prevent overheating, do not obstr

Strany 80

7–8 Maintenance and Service GuideSpecificationsTable 7-6Primary 6-cell, Li-Ion Battery PackDimensionsHeightWidthDepthWeight2.00 cm9.40 cm13.40 cm0.34

Strany 81

SpecificationsMaintenance and Service Guide 7–9Table 7-7DVD-ROM Drive Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)CD-ROM (Mode 1 and 2)CD Di

Strany 82

7–10 Maintenance and Service GuideSpecificationsTable 7-8DVD/CD-RW Combo Drive Applicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-

Strany 83

SpecificationsMaintenance and Service Guide 7–11Disc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD media DVD mediaRandomFull stroke<

Strany 84 - Spare Part Number Information

7–12 Maintenance and Service GuideSpecificationsTable 7-9DVD±RW and CD-RW Combo Drive Applicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-1

Strany 85 - 4.4 Miscellaneous Cable Kit

SpecificationsMaintenance and Service Guide 7–13Disc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD DVDRandomFull stroke< 175 ms<

Strany 86 - 4.5 Mass Storage Devices

7–14 Maintenance and Service GuideSpecificationsTable 7-10CD-ROM Drive Applicable disc CD-ROM (Mode 1 and 2)CD Digital AudioCD-XA ready (Mode 2, Form

Strany 87 - Mass Storage Devices

SpecificationsMaintenance and Service Guide 7–15Track pitch 1.6 µmAccess time CD media DVD mediaRandomFull stroke< 110 ms< 220 ms< 125 ms<

Strany 88 - Spare Part Information

7–16 Maintenance and Service GuideSpecificationsTable 7-11System DMAHardware DMA System FunctionDMA0 Not applicableDMA1* Not applicableDMA2* Not appli

Strany 89

SpecificationsMaintenance and Service Guide 7–17Table 7-12System Interrupts Hardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or

Strany 90

1–12 Maintenance and Service GuideProduct DescriptionThe external components on the rear panel of the computer are shown below and described in Table

Strany 91 - Table 3-6

7–18 Maintenance and Service GuideSpecificationsIRQ11 Intel USB EHCI controller—24CDIntel USB UHCI controller—24C4Intel USB UHCI controller—24C7Intel

Strany 92

SpecificationsMaintenance and Service Guide 7–19Table 7-13System I/O Addresses I/O Address (hex) System Function (shipping configuration)000 - 00F DMA

Strany 93

7–20 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

Strany 94

SpecificationsMaintenance and Service Guide 7–21I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

Strany 95

7–22 Maintenance and Service GuideSpecificationsTable 7-14System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128

Strany 96

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1Audio-Out (Headphone)Pin Signal Pin Signal1 Audio out, left channel 3 Ground2 Audi

Strany 97

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Strany 98

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4SerialPin Signal Pin Signal1 Carrier detect 6 Data set ready2 Receive data 7 Ready

Strany 99 - Preliminaries

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-5Parallel PortPin Signal Pin Signal1 Strobe 14 Auto linefeed2 Data bit 0 15 Error3 D

Strany 100 - 5.2 Service Considerations

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-6S-Video-OutPin Signal Pin Signal1 S-VHS color (C) signal 5 TV-CD2 Composite video s

Strany 101

Product DescriptionMaintenance and Service Guide 1–13Table 1-4Rear Panel ComponentsItem Component Function1 Security cable slot Attaches an optional s

Strany 102

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-7External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Strany 103

Connector Pin AssignmentsMaintenance and Service Guide A–7Table A-8RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2 Tip 5 Unused3 Ring 6 Unused

Strany 104

A–8 Maintenance and Service GuideConnector Pin AssignmentsTable A-9RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

Strany 105

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the computer permits it to oper

Strany 106

B–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le

Strany 107 - Procedures

Power Cord Set RequirementsMaintenance and Service Guide B–3Country-Specific Requirements3-Conductor Power Cord Set Requirements Country/Region Accred

Strany 108 - Disassembly Sequence Chart

B–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KE A 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO

Strany 109 - (Continued)

Maintenance and Service Guide C–1C Screw ListingThis appendix provides specification and reference information for the screws and screw locks used in

Strany 110 - Disassembly

C–2 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-1Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBla

Strany 111 - Removing the Battery Pack

Screw ListingMaintenance and Service Guide C–3Phillips PM2.5×13.0 Screw LocationTable C-2Phillips PM2.5×13.0 Spring-loaded Hard Drive Retention ScrewC

Strany 112 - 6.4 Hard Drive

© Copyright 2005 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentiu

Strany 113 - Removing the Hard Drive

1–14 Maintenance and Service GuideProduct DescriptionThe standard keyboard components of the computer are shown below and described in Table 1-5.Stand

Strany 114

C–4 Maintenance and Service GuideScrew ListingPhillips PM2.5×4.0 Shoulder Screw, Phillips PM2.5×4.0 Screw, and Phillips PM1.5×3.5 Screw LocationsTable

Strany 115 - 6.5 Computer Feet

Screw ListingMaintenance and Service Guide C–5Torx8 T8M2.0×9.0 Screw LocationTable C-4Torx8 T8M2.0×9.0 ScrewColor Qty. Length ThreadHead WidthBlack 24

Strany 116 - 6.6 Bluetooth Board

C–6 Maintenance and Service GuideScrew ListingTorx8 T8M2.0×9.0 Screw LocationsTable C-4Torx8 T8M2.0×9.0 Screw (Continued)Color Qty. Length ThreadHead

Strany 117 - Removing the Bluetooth Board

Screw ListingMaintenance and Service Guide C–7Torx8 T8M2.0×9.0 Screw LocationsTable C-4Torx8 T8M2.0×9.0 Screw (Continued)Color Qty. Length ThreadHead

Strany 118 - 6.7 External Memory Module

C–8 Maintenance and Service GuideScrew ListingTorx8 T8M2.0×9.0 Screw LocationsTable C-4Torx8 T8M2.0×9.0 Screw (Continued)Color Qty. Length ThreadHead

Strany 119 - Removing the Memory Module

Screw ListingMaintenance and Service Guide C–9Torx8 T8M2.0×9.0 Screw LocationsTable C-4Torx8 T8M2.0×9.0 Screw (Continued)Color Qty. Length ThreadHead

Strany 120

C–10 Maintenance and Service GuideScrew ListingTorx8 T8M2.0×9.0 Screw LocationsTable C-4Torx8 T8M2.0×9.0 Screw (Continued)Color Qty. Length ThreadHead

Strany 121

Screw ListingMaintenance and Service Guide C–11Torx8 T8M2.0×2.0 Screw LocationsTable C-5Torx8 T8M2.0×2.0 ScrewColor Qty. Length ThreadHead WidthBlack

Strany 122 - 6.9 Optical Drive

C–12 Maintenance and Service GuideScrew ListingPhillips PM1.5×4.0 Screw LocationsTable C-6Phillips PM1.5×4.0 ScrewColor Qty. Length ThreadHead WidthSi

Strany 123 - Removing the Optical Drive

Screw ListingMaintenance and Service Guide C–13Phillips PM2.0×7.0 Screw LocationsTable C-7Phillips PM2.0×7.0 ScrewColor Qty. Length ThreadHead WidthSi

Strany 124 - 6.10 Keyboard

Product DescriptionMaintenance and Service Guide 1–15Table 1-5Standard Keyboard ComponentsItem Component Function1 f1 to f12 keys (12) Perform system

Strany 125

C–14 Maintenance and Service GuideScrew ListingPhillips PM2.0×8.0 Shoulder Screw LocationsTable C-8Phillips PM2.0×8.0 Shoulder ScrewColor Qty. Length

Strany 126 - Removing the Keyboard Screws

Screw ListingMaintenance and Service Guide C–15Phillips PM2.0×3.0 Screw LocationsTable C-9Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthBl

Strany 127

C–16 Maintenance and Service GuideScrew ListingTorx8 T8M2.0×4.0 Screw LocationsTable C-10Torx8 T8M2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBlack

Strany 128 - Releasing the Keyboard

Screw ListingMaintenance and Service Guide C–17Torx8 T8M2.0×4.0 Screw LocationTable C-10Torx8 T8M2.0×4.0 Screw (Continued)Color Qty. Length ThreadHead

Strany 129

C–18 Maintenance and Service GuideScrew ListingTorx8 T8M2.0×4.0 Screw LocationTable C-10Torx8 T8M2.0×4.0 Screw (Continued)Color Qty. Length ThreadHead

Strany 130 - 6.11 Switch Cover

Screw ListingMaintenance and Service Guide C–19Hex Socket HM5.0×9.0 Screw Lock LocationsTable C-11Hex Socket HM5.0×9.0 Screw LockColor Qty. Length Thr

Strany 131 - Removing the Switch Cover

C–20 Maintenance and Service GuideScrew ListingHex Socket HM5.0×9.0 Screw Lock LocationsTable C-11Hex Socket HM5.0×9.0 Screw Lock (Continued)Color Qty

Strany 132 - 6.12 LED Board

Maintenance and Service Guide D–1DDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Strany 133 - 7. Remove the LED board 2

D–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse

Strany 134 - 6.13 Fan

Display Component RecyclingMaintenance and Service Guide D–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers

Strany 135 - 6.14 Heat Sink

1–16 Maintenance and Service GuideProduct DescriptionThe computer top components are shown below and described in Table 1-6.Top Components, Part 1Tabl

Strany 136 - 6.15 Processor

D–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge

Strany 137 - Removing the Processor

Display Component RecyclingMaintenance and Service Guide D–54. Disconnect all display panel cables 1 from the display inverter and remove the inverter

Strany 138 - 6.16 Modem Board

D–6 Maintenance and Service GuideDisplay Component Recycling5. Remove all screws 1 that secure the display panel assembly to the display enclosure.6.

Strany 139 - Removing the Modem Board

Display Component RecyclingMaintenance and Service Guide D–79. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to

Strany 140 - 6.17 Internal Memory Module

D–8 Maintenance and Service GuideDisplay Component Recycling11. Remove the screws 1 that secure the backlight cover to the display panel.12. Lift the

Strany 141 - 6.18 RTC Battery

Display Component RecyclingMaintenance and Service Guide D–914. Turn the display panel right-side up.15. Remove the backlight cables 1 from the clip 2

Strany 142 - 6.19 Display Assembly

D–10 Maintenance and Service GuideDisplay Component Recycling16. Turn the display panel upside down.17. Remove the backlight frame from the display pa

Strany 143

Display Component RecyclingMaintenance and Service Guide D–11ÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Strany 144 - Removing the Display Assembly

D–12 Maintenance and Service GuideDisplay Component Recycling19. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure

Strany 145 - 6.20 Top Cover

Display Component RecyclingMaintenance and Service Guide D–1323. Remove the LCD panel.Removing the LCD Panel

Strany 146

Product DescriptionMaintenance and Service Guide 1–172 Display lid switch If the computer is closed while on, turns off the display. If the compute

Strany 147

Maintenance and Service Guide Index–1Index1394 port 1–116-in-1 Digital Media Slot 1–76-in-1 Digital Media Slot light 1–7AAC adapter, spare part number

Strany 148 - Releasing the Top Cover

Index–2 Maintenance and Service GuideIndexcarrying cases, spare part numbers 4–18, 4–21category, identifying computer 3–2CD-ROM driveOS loading proble

Strany 149 - 6.21 Speaker

IndexMaintenance and Service Guide Index–3display release button 1–6docking connector 1–20docking devicespare part number 4–18, 4–23troubleshooting 2–

Strany 150

Index–4 Maintenance and Service GuideIndexno video 2–12, 2–13nonfunctioning device 2–23nonfunctioning docking device 2–14nonfunctioning keyboard 2–24n

Strany 151 - Removing the Speaker

IndexMaintenance and Service Guide Index–5memory module/Mini PCI compartment coverillustrated 4–14removal 6–12microphone jacklocation 1–9pin assignmen

Strany 152 - 6.22 Digital Media Board

Index–6 Maintenance and Service GuideIndexspare part numbers 4–13, 4–18, 4–22, 4–23, 4–26specifications 7–9, 7–10, 7–12, 7–14Ppacking precautions 5–5p

Strany 153

IndexMaintenance and Service Guide Index–7screw listing C–1security cable slot 1–13serial connector moduleremoval 6–55spare part number 4–9, 4–24, 6–5

Strany 154 - 6.23 USB/Audio Board

Index–8 Maintenance and Service GuideIndexTouchPad 1–19TouchPad left/right buttons 1–19TouchPad scroll zone 1–19transporting precautions 5–5travel bat

Strany 155 - Removing the USB/Audio Board

1–18 Maintenance and Service GuideProduct DescriptionThe computer top components are continued below and described in Table 1-7.Top Components, Part 2

Strany 156 - 6.24 System Board

Product DescriptionMaintenance and Service Guide 1–19Table 1-7Top Components, Part 2Item Component Function1 Pointing stick Moves the pointer and sele

Strany 157

1–20 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the computer are shown below and described in Table 1-8.

Strany 158

Product DescriptionMaintenance and Service Guide 1–214 Memory module compartment Mini PCI compartmentContains 2 memory slots that support replaceable

Strany 159

1–22 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the compu

Strany 160 - Removing the System Board

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

Strany 161 - 6.25 Serial Connector Module

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

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2–2 Maintenance and Service GuideTroubleshooting2. Select the Main, Security, Advanced, or Tools menu.3. To close Computer Setup and restart the compu

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TroubleshootingMaintenance and Service Guide 2–3Selecting from the Security MenuTable 2-2Security Menu Select To Do ThisAdministrator Password Enter,

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2–4 Maintenance and Service GuideTroubleshootingSelecting from the Advanced MenuSelecting from the Tools MenuTable 2-3Advanced Menu Select To Do ThisL

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TroubleshootingMaintenance and Service Guide 2–52.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts Overview Flowchart Description2.1 “F

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2–6 Maintenance and Service GuideTroubleshootingFlowchart Description2.14 “Flowchart 2.14—No OS Loading, Optical Drive”2.15 “Flowchart 2.15—No Audio,

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TroubleshootingMaintenance and Service Guide 2–7Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?I

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2–8 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reset the power cables in the docking device and at the AC outlet.2.

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TroubleshootingMaintenance and Service Guide 2–9Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

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2–10 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin comp

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TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

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iv Maintenance and Service GuideContents3.2 System Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8Safeguarding Your Data . . . .

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2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a

Strany 174 - DVD±RW and CD-RW Combo Drive

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

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2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device (if applicable)YNReset power cord in docking device andpo

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TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

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2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

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TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C

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2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

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TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

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2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC

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TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.15—No Audio, Part 1No audio.NComputer indocking device(if applicable)?Internalaudio?Audio

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ContentsMaintenance and Service Guide v6.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–66.5 Computer Feet. . . .

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2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

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TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

Strany 186 - Universal Serial Bus

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

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TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

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2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe computerand open.No networkor

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Maintenance and Service Guide 3–13Software Updates and Recovery3.1 Software UpdatesTo stay current with the newest technology and maintain optimal per

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3–2 Maintenance and Service GuideSoftware Updates and RecoveryAccessing Computer InformationBefore you access the updates for your computer, collect t

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Software Updates and RecoveryMaintenance and Service Guide 3–3Obtaining the Support Software CDThe Support Software CD provides HP software updates an

Strany 192 - RJ-45 (Network)

3–4 Maintenance and Service GuideSoftware Updates and RecoveryDownloading a ROM UpdateÄCAUTION: To prevent damage to the computer or an unsuccessful i

Strany 193 - Power Cord Set Requirements

Software Updates and RecoveryMaintenance and Service Guide 3–5Installing a ROM Update✎If your computer is connected to a network, it is recommended th

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vi Maintenance and Service GuideContentsA Connector Pin AssignmentsB Power Cord Set RequirementsC Screw ListingD Display Component RecyclingIndex

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3–6 Maintenance and Service GuideSoftware Updates and RecoveryDownloading Other SoftwareTo download and install software other than a ROM update:1. Ac

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Software Updates and RecoveryMaintenance and Service Guide 3–75. In the left pane of the Windows Explorer window, click My Computer and then your hard

Strany 197 - Screw Listing

3–8 Maintenance and Service GuideSoftware Updates and Recovery3.2 System RecoveryThe computer system recovery process provides several ways to recover

Strany 198 - Phillips PM2.0×4.0 Screw

Software Updates and RecoveryMaintenance and Service Guide 3–9To restore one of the listed snapshots, drag the snapshot file to the appropriate locati

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3–10 Maintenance and Service GuideSoftware Updates and RecoveryCreating a System Restore PointTo create a system restore point:1. Select Start > He

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Software Updates and RecoveryMaintenance and Service Guide 3–11Reinstalling ApplicationsApplications preinstalled or preloaded on your computer can be

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3–12 Maintenance and Service GuideSoftware Updates and RecoveryReinstalling Applications from DiscsTo reinstall applications from discs:1. Insert the

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Software Updates and RecoveryMaintenance and Service Guide 3–13After a few minutes, you may need to select your language, and then the Setup Wizard op

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3–14 Maintenance and Service GuideSoftware Updates and RecoveryReinstalling the Operating SystemÄCAUTION: To protect your personal data and the softwa

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Software Updates and RecoveryMaintenance and Service Guide 3–154. Press the power button again to turn on the computer.5. When prompted, press any key

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Maintenance and Service Guide 1–11Product DescriptionThe HP Compaq nx6110/nc6110 and nx6120/nc6120 Notebook PCs offer advanced modularity, Intel® Pent

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3–16 Maintenance and Service GuideSoftware Updates and RecoveryReinstalling Device Drivers and Other SoftwareAfter the operating system installation p

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Maintenance and Service Guide 4–14Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

Strany 208 - Phillips PM1.5×4.0 Screw

4–2 Maintenance and Service GuideIllustrated Parts Catalog4.2 Computer Major ComponentsComputer Major Components

Strany 209 - Phillips PM2.0×7.0 Screw

Illustrated Parts CatalogMaintenance and Service Guide 4–3Table 3-1Spare Parts: Computer Major ComponentsItem DescriptionSpare Part Number1 Display as

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4–4 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Strany 211 - Phillips PM2.0×3.0 Screw

Illustrated Parts CatalogMaintenance and Service Guide 4–5Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

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4–6 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

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Illustrated Parts CatalogMaintenance and Service Guide 4–7Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

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4–8 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

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Illustrated Parts CatalogMaintenance and Service Guide 4–9Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

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1–2 Maintenance and Service GuideProduct Description1.1 Features The following processors are available, varying by computer model:❏ Intel Pentium M

Strany 217 - Display Component Recycling

4–10 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

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Illustrated Parts CatalogMaintenance and Service Guide 4–11Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

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4–12 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

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Illustrated Parts CatalogMaintenance and Service Guide 4–13Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

Strany 221 - Removing the Display Inverter

4–14 Maintenance and Service GuideIllustrated Parts Catalog4.3 Miscellaneous Plastics KitTable 3-2Miscellaneous Plastics KitSpare Part Number Informat

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Illustrated Parts CatalogMaintenance and Service Guide 4–154.4 Miscellaneous Cable KitTable 3-3Miscellaneous Cable KitSpare Part Number InformationIte

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4–16 Maintenance and Service GuideIllustrated Parts Catalog4.5 Mass Storage Devices

Strany 224 - Removing the Backlight Cover

Illustrated Parts CatalogMaintenance and Service Guide 4–17Table 3-4Mass Storage DevicesSpare Part Number InformationItem DescriptionSpare Part Number

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4–18 Maintenance and Service GuideIllustrated Parts Catalog4.6 Miscellaneous (Not Illustrated)Table 3-5Miscellaneous (Not Illustrated)Spare Part Infor

Strany 226 - Removing the Backlight Frame

Illustrated Parts CatalogMaintenance and Service Guide 4–19Screw Kit (includes the following screws; refer to Appendix C, “Screw Listing,” for more in

Strany 227 - Removing the Backlight

Product DescriptionMaintenance and Service Guide 1–3 Integrated high-speed 56K modem with RJ-11 jack Integrated wireless support for Mini PCI IEEE 8

Strany 228 - Releasing the LCD Panel

4–20 Maintenance and Service GuideIllustrated Parts CatalogPower cordsFor use in:Australia and New Zealand 246959-011Belgium, Europe, Finland, France,

Strany 229 - 23. Remove the LCD panel

Illustrated Parts CatalogMaintenance and Service Guide 4–214.7 Sequential Part Number ListingTable 3-6Sequential Part Number Listing Spare Part Number

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4–22 Maintenance and Service GuideIllustrated Parts Catalog336579-001 1024-MB memory module, 400-MHz DDR2359118-001 USB 1.1 diskette drive364602-001 6

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Illustrated Parts CatalogMaintenance and Service Guide 4–23373900-021 802.11a/b/g combination WLAN Mini PCI communications card for use Europe, Middle

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4–24 Maintenance and Service GuideIllustrated Parts Catalog378220-001 Intel Pentium M 1.60-GHz processor, includes thermal paste378221-001 Intel Penti

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Illustrated Parts CatalogMaintenance and Service Guide 4–25378241-001 Audio board, includes audio cable, for use only with defeatured models378242-001

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4–26 Maintenance and Service GuideIllustrated Parts Catalog378248-221 Keyboard for use in the Czech Republic378248-231 Keyboard for use in Slovakia378

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Illustrated Parts CatalogMaintenance and Service Guide 4–27381583-001 802.11b/g WLAN Mini PCI communications card for use in the rest of the world3817

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4–28 Maintenance and Service GuideIllustrated Parts Catalog398609-171 Keyboard for use in Saudi Arabia398609-201 Keyboard for use in Brazil398609-211

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Maintenance and Service Guide 5–15Removal and Replacement PreliminariesThis chapter provides essential information for proper and safe removal and rep

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