Maintenance and Service GuideHP Pavilion zd7000 Series Notebook PC HP Media Center zd7000 Series Notebook PCHP Compaq nx9500 Series Business NotebookD
Product DescriptionMaintenance and Service Guide 1–5All HP Pavilion zd7000 Series Notebook PC and HP Media Center zd7000 Series Notebook PC models fea
Removal and Replacement ProceduresMaintenance and Service Guide 5–54. Remove the battery pack by following these steps:a. Turn the notebook upside dow
5–6 Maintenance and Service GuideRemoval and Replacement ProceduresSpare Part Number InformationHard drivesFor use with all models80-GB (5400-rpm)For
Removal and Replacement ProceduresMaintenance and Service Guide 5–75. Remove the hard drive by following these steps:a. Turn the notebook upside down
5–8 Maintenance and Service GuideRemoval and Replacement Proceduresd. Use the Mylar tab 1 to slide the hard drive 2 to the right to disconnect it from
Removal and Replacement ProceduresMaintenance and Service Guide 5–95.4 Notebook FeetThe notebook feet are adhesive-backed rubber pads. The feetare inc
5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.5 Memory ModuleSpare Part Number InformationFor use with all models512-MB DDR (i
Removal and Replacement ProceduresMaintenance and Service Guide 5–111. Prepare the notebook for disassembly (refer to Section 5.3).2. Turn the noteboo
5–12 Maintenance and Service GuideRemoval and Replacement Procedures6. Spread the retaining tabs 1 that secure the memory module to the socket. The bo
Removal and Replacement ProceduresMaintenance and Service Guide 5–135.6 Mini PCI Communications Card1. Prepare the notebook for disassembly (Section 5
5–14 Maintenance and Service GuideRemoval and Replacement Procedures3. Disconnect the 2 antenna cables 1 and 2 from the Mini PCI communications card.4
1–6 Maintenance and Service GuideProduct DescriptionAll HP Pavilion zd7000 Series Notebook PC and HP Media Center zd7000 Series Notebook PC models fea
Removal and Replacement ProceduresMaintenance and Service Guide 5–155.7 Optical Drive1. Prepare the notebook for disassembly (Section 5.3).2. Remove t
5–16 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the PM2.5×5.0 screw 1 that secures the optical drive in the memory modul
Removal and Replacement ProceduresMaintenance and Service Guide 5–175.8 Keyboard1. Prepare the notebook for disassembly (Section 5.3).2. Remove the me
5–18 Maintenance and Service GuideRemoval and Replacement Procedures4. Loosen the 8 PM2.5×5.0 screws 1 that secure the fan cover to the notebook.5. Re
Removal and Replacement ProceduresMaintenance and Service Guide 5–196. Position the notebook with the front panel toward you.7. Remove the PM2.5×8.0 s
5–20 Maintenance and Service GuideRemoval and Replacement Procedures9. Turn the notebook right-side up with the front toward you.10. Open the computer
Removal and Replacement ProceduresMaintenance and Service Guide 5–2112. Lift up on the back of the keyboard, and then swing it 1 toward you until it r
5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.9 Keyboard Cover✎The keyboard cover is included in the Miscellaneous Plastics Ki
Removal and Replacement ProceduresMaintenance and Service Guide 5–236. Turn the notebook right-side up with the front toward you.7. Open the notebook
5–24 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Display Assembly1. Prepare the notebook for disassembly (Section 5.3).2. Remo
Product DescriptionMaintenance and Service Guide 1–7All HP Pavilion zd7000 Series Notebook PC and HP Media Center zd7000 Series Notebook PC models fea
Removal and Replacement ProceduresMaintenance and Service Guide 5–257. Position the notebook with the rear panel toward you and the display in an upri
5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Top Cover1. Prepare the notebook for disassembly (Section 5.3) and remove the
Removal and Replacement ProceduresMaintenance and Service Guide 5–273. Remove the following screws:❏ 2 PM2.5×8.0 screws 1 on the notebook front edge❏
5–28 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the notebook right-side up with the front toward you.5. Remove the 3 PM2.5
Removal and Replacement ProceduresMaintenance and Service Guide 5–297. Disconnect the LED board cable 1 from the system board and remove the cable fro
5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.12 System Board✎When replacing the system board, ensure that the following compo
Removal and Replacement ProceduresMaintenance and Service Guide 5–311. Prepare the notebook for disassembly (Section 5.3) and remove the following com
5–32 Maintenance and Service GuideRemoval and Replacement Procedures4. Position the notebook with the rear panel toward you.5. Remove the 6 PM2.5×8.0
Removal and Replacement ProceduresMaintenance and Service Guide 5–337. Flex the right side of the base enclosure 1 to the right.8. Lift the right side
5–34 Maintenance and Service GuideRemoval and Replacement Procedures5.13 RTC Battery✎The RTC battery is included in the Miscellaneous Plastics Kit, sp
1–8 Maintenance and Service GuideProduct DescriptionAll HP Pavilion zd7000 Series Notebook PC and HP Media Center zd7000 Series Notebook PC models fea
Removal and Replacement ProceduresMaintenance and Service Guide 5–355.14 Heat Sink1. Prepare the notebook for disassembly (Section 5.3) and remove the
5–36 Maintenance and Service GuideRemoval and Replacement Procedures3. Disconnect the fan cables 1 from the system board.4. Loosen the 4 PM1.5x12.0 sp
Removal and Replacement ProceduresMaintenance and Service Guide 5–37✎Carefully clean any thermal paste residue from the heat sink 1 and processor surf
5–38 Maintenance and Service GuideRemoval and Replacement ProceduresIf it is necessary to remove one or both of the fans from the heat sink, follow th
Removal and Replacement ProceduresMaintenance and Service Guide 5–395.15 Processor1. Prepare the notebook for disassembly (Section 5.3) and remove the
5–40 Maintenance and Service GuideRemoval and Replacement Procedures2. Slide the processor release lever to the right 1 until it disengages from the c
Removal and Replacement ProceduresMaintenance and Service Guide 5–415.16 SD Card Slot/Infrared Module1. Prepare the notebook for disassembly (Section
5–42 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the SD Card slot/infrared module cable 1 from the LIF connector on t
Removal and Replacement ProceduresMaintenance and Service Guide 5–435.17 Speakers✎The left and right speakers are included with thebase enclosure, spa
5–44 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the left speaker from the notebook 1.3. Remove the 3 PM2.5×5.0 screws 2
Product DescriptionMaintenance and Service Guide 1–9All HP Pavilion zd7000 Series Notebook PC and HP Media Center zd7000 Series Notebook PC models fea
Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1NotebookDimensionsHeightWidthDe
6–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%, 38.7°C (101.6°F) maximum wet
SpecificationsMaintenance and Service Guide 6–3Table 6-215.4-inch, Wide SXGA+, TFT DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0
6–4 Maintenance and Service GuideSpecificationsTable 6-317.0-inch Color TFT Wide XGA + Wide Viewing Angle 16:10 TFT DisplayDimensionsHeight 38.2 cm 15
SpecificationsMaintenance and Service Guide 6–5Table 6-415.4-inch, Wide XGA+, TFT DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0
6–6 Maintenance and Service GuideSpecificationsTable 6-55400-rpm Hard Drives80-GB 60-GB 40-GB User capacity per drive* 80 GB 60 GB 40 GBDimensionsHeig
SpecificationsMaintenance and Service Guide 6–7Table 6-64200-rpm Hard Drives80-GB 60-GB 40-GBUser capacity per drive* 80 GB 60 GB 40 GBDimensionsHeigh
6–8 Maintenance and Service GuideSpecificationsTable 6-7External 120W AC AdapterWeight 0.29 kg 0.65 lbPower supply inputOperating voltageOperating cur
SpecificationsMaintenance and Service Guide 6–9Table 6-8135W AC Adapter (PFC)DimensionsHeightWidthDepth16.9 cm6.5 cm3.8 cm6.65 in2.56 in1.50 inWeight
6–10 Maintenance and Service GuideSpecificationsTable 6-912-cell Li-Ion Battery PackDimensionsHeightWidthLength12.24 cm11.76 cm2.06 cm6.0 in4.63 in0.8
1–10 Maintenance and Service GuideProduct DescriptionAll HP Pavilion zd7000 Series Notebook PC and HP Media Center zd7000 Series Notebook PC models fe
SpecificationsMaintenance and Service Guide 6–11Recharge timeSystem in off or Standby modeSystem on (depending on system power consumption)2 to 3 3.5
6–12 Maintenance and Service GuideSpecificationsTable 6-10DVD/CD-RW Combo DriveDimensionsHeightDepthWidth1.27 cm13.25 cm12.61 cm0.5 in5.21 in4.97 inWe
SpecificationsMaintenance and Service Guide 6–13Table 6-11DVD+RW/R and CD-RW Combo DriveDimensionsHeightDepthWidth1.27 cm13.25 cm12.61 cm0.5 in5.21 in
6–14 Maintenance and Service GuideSpecificationsTable 6-128X MAX DVD-ROM DriveApplicable disk DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital Audi
SpecificationsMaintenance and Service Guide 6–15Table 6-13System DMAHardware DMA System FunctionDMA0 Available for audioDMA1* Entertainment audio(defa
6–16 Maintenance and Service GuideSpecificationsTable 6-14System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Keyboard controllerIRQ2 C
SpecificationsMaintenance and Service Guide 6–17Table 6-15System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA
6–18 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.
SpecificationsMaintenance and Service Guide 6–19I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -
6–20 Maintenance and Service GuideSpecificationsTable 6-16System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128
Product DescriptionMaintenance and Service Guide 1–11All HP Pavilion zd7000 Series Notebook PC and HP Media Center zd7000 Series Notebook PC models fe
Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1RJ-45 (Network) Jack Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Rece
A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2RJ-11 (Modem) JackPin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused
Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4S-Video JackPin Signal Pin Signal1 Ground (Y) 3 Y-Luminance (Intensity)2 Ground (C)
A–4 Maintenance and Service GuideConnector Pin Assignments6 Ground analog 14 Vertical sync7 Ground analog 15 DDC 2B clock8 Ground analogTable A-5Exter
Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-7Audio-In (Microphone) JackPin Signal Pin Signal1 Audio-in 2 Ground
A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-8Parallel Port Pin Signal Pin Signal1 Strobe 14 Auto linefeed2 Data bit 0 15 Error3
Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the notebook permits it to oper
B–2 Maintenance and Service GuidePower Cord Set RequirementsCountry-Specific Requirements3-Conductor Power Cord Set RequirementsCountry Accredited Age
Power Cord Set RequirementsMaintenance and Service Guide B–3United Kingdom BSI 1United States UL 2Notes1. The flexible cord must be <HAR> Type H
Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the notebook. All
1–12 Maintenance and Service GuideProduct DescriptionTable 1-3HP Compaq nx9500 Series Business Notebook ModelsAll HP Compaq nx9500 Series Business Not
C–2 Maintenance and Service GuideScrew ListingPhillips M2.5×4.0 Screw LocationsTable C-1Phillips PM2.5×4.0 ScrewColor Qty. Length ThreadHead WidthBlac
Screw ListingMaintenance and Service Guide C–3Phillips M2.5×4.0 Screw LocationsTable C-1Phillips PM2.5×4.0 Screw (Continued)Color Qty. Length ThreadHe
C–4 Maintenance and Service GuideScrew ListingPhillips M2.5×5.0 Screw LocationsTable C-2Phillips PM2.5×5.0 ScrewColor Qty. Length ThreadHead WidthBlac
Screw ListingMaintenance and Service Guide C–5Phillips M2.5×5.0 Screw LocationsTable C-2Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadHe
C–6 Maintenance and Service GuideScrew ListingPhillips M2.5×6.0 Screw LocationsTable C-3Phillips PM2.5×6.0 ScrewColor Qty. Length ThreadHead WidthBlac
Screw ListingMaintenance and Service Guide C–7Phillips M2.5×8.0 Screw LocationsTable C-4Phillips PM2.5×8.0 ScrewColor Qty. Length ThreadHead WidthBlac
C–8 Maintenance and Service GuideScrew ListingPhillips M2.5×8.0 Screw LocationsTable C-4Phillips PM2.5×8.0 Screw (Continued)Color Qty. Length ThreadHe
Screw ListingMaintenance and Service Guide C–9Phillips M2.5×8.0 Screw LocationsTable C-4Phillips PM2.5×8.0 Screw (Continued)Color Qty. Length ThreadHe
C–10 Maintenance and Service GuideScrew ListingPhillips M2.5×8.0 Screw LocationTable C-4Phillips PM2.5×8.0 Screw (Continued)Color Qty. Length ThreadHe
Screw ListingMaintenance and Service Guide C–11Phillips M2.5×8.0 Screw LocationsTable C-4Phillips PM2.5×8.0 Screw (Continued)Color Qty. Length ThreadH
Product DescriptionMaintenance and Service Guide 1–131.2 Features The following processors, all with 512-KB L2 cache, are available, varying by noteb
C–12 Maintenance and Service GuideScrew ListingPhillips M2.5×8.0 Screw LocationTable C-4Phillips PM2.5×8.0 Screw (Continued)Color Qty. Length ThreadHe
Screw ListingMaintenance and Service Guide C–13Slotted M1.5×10.0 Shoulder Screw LocationsTable C-5Slotted M1.5×10.0 Shoulder ScrewColor Qty. Length Th
C–14 Maintenance and Service GuideScrew ListingHM5.0×9.0 Standoff LocationTable C-6HM5.0×9.0 StandoffColor Qty. Length ThreadHead WidthSilver 4 9.0 mm
Screw ListingMaintenance and Service Guide C–15Phillips M1.5×12.0 Spring-Loaded Shoulder Screw LocationTable C-7PM1.5×12.0 Spring-Loaded Shoulder Scre
C–16 Maintenance and Service GuideScrew ListingPhillips M1.5×4.0 Screw LocationsTable C-8Phillips PM1.5×4.0 ScrewColor Qty. Length ThreadHead WidthBla
Maintenance and Service Guide Index–1Index1394 connector 1–20AAC adapterspare part numbers 3–23specifications 6–8, 6–9audio troubleshooting 2–27audio-
Index–2 Maintenance and Service GuideIndexmodem jack A–2RJ-45 (network) jack A–1S-Video jack A–3Universal Serial Bus (USB) port A–2connectors, service
IndexMaintenance and Service Guide Index–3flowcharts, troubleshootinginitial troubleshooting 2–13no audio 2–27, 2–28no network/modem connection 2–32no
Index–4 Maintenance and Service GuideIndexleft-side components 1–19Logo Kit, spare part number 3–23Mmass storage devices, spare part numbers 3–19media
IndexMaintenance and Service Guide Index–5Ppacking precautions 4–4parallel portlocation 1–20pin assignments A–6password, clearing 1–16PC Card eject bu
1–14 Maintenance and Service GuideProduct Description 1024-, 512-, or 256-MB DDR synchronous DRAM (SDRAM) at 333 MHz, expandable to 2.0 GB Microsoft
Index–6 Maintenance and Service GuideIndexSScrew Kit, spare part number 3–24screw listing C–1SD Card slot/infrared moduleremoval 5–41, 5–42spare part
IndexMaintenance and Service Guide Index–7top cover 3–6wireless LAN antennae 3–16speakerslocation 1–18removal 5–44specificationsAC adapter 6–8, 6–9bat
Index–8 Maintenance and Service GuideIndexVvent 1–20video troubleshooting 2–18volume buttons 1–23WWindows applications key 1–22Windows logo key 1–22wi
© Copyright 2003, 2004 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel a
Product DescriptionMaintenance and Service Guide 1–15 Support for the following optical drives:❏ 24X Max DVD/CD-RW Combo Drive❏ 8X Max DVD-ROM Drive❏
1–16 Maintenance and Service GuideProduct Description1.3 Clearing a PasswordIf the notebook you are servicing has an unknown password, follow these st
Product DescriptionMaintenance and Service Guide 1–171.5 External ComponentsThe external components on the front panel and right side of the notebook
1–18 Maintenance and Service GuideProduct DescriptionTable 1-4Front and Right Side Components Item Component Function1 Display release latch Opens the
Product DescriptionMaintenance and Service Guide 1–19The external components on the rear panel and left side are shown below and described in Table 1-
1–20 Maintenance and Service GuideProduct Description6 Parallel port Connects an optional parallel device such as a printer.7 External monitor port Co
Product DescriptionMaintenance and Service Guide 1–21The notebook keyboard components are shown below and described in Table 1-6.Keyboard Components
1–22 Maintenance and Service GuideProduct DescriptionTable 1-6Keyboard Components Item Component Function1 fn key Executes frequently used system func
Product DescriptionMaintenance and Service Guide 1–23The notebook top components are shown below and described in Table 1-7.Top ComponentsTable 1-7Top
1–24 Maintenance and Service GuideProduct Description3 Mute button Mutes or restores volume.Mute LED On: Volume is muted.4 Media button Launches a mul
Maintenance and Service Guide iiiContents1 Product Description1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21.
Product DescriptionMaintenance and Service Guide 1–25The external components on the bottom of the notebook are shown below and described in Table 1-8.
1–26 Maintenance and Service GuideProduct Description3 Vents (3) Allow airflow to cool internal components.ÄTo prevent overheating, do not obstruct ve
Product DescriptionMaintenance and Service Guide 1–271.6 Design OverviewThis section presents a design overview of key parts and features of the noteb
Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting
2–2 Maintenance and Service GuideTroubleshooting2.1 Computer Setup and Diagnostics UtilitiesThe notebook features 2 system management utilities: Comp
TroubleshootingMaintenance and Service Guide 2–3Using Computer SetupInformation and settings in Computer Setup are accessed from the File, Security, o
2–4 Maintenance and Service GuideTroubleshootingSelecting from the File MenuTable 2-1File MenuSelect To Do ThisSystem Information View identificatio
TroubleshootingMaintenance and Service Guide 2–5Selecting from the Security MenuTable 2-2Security MenuSelect To Do ThisSetup Password Enter, change, o
2–6 Maintenance and Service GuideTroubleshootingDevice Security Enable/disable: Ports or diskette drives* Diskette write* CD-ROM or diskette startu
TroubleshootingMaintenance and Service Guide 2–7Selecting from the Advanced MenuTable 2-3Advanced MenuSelect To Do ThisLanguage Change the Computer Se
iv Maintenance and Service GuideContents3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–193.6 Personal Video Recorder Device
2–8 Maintenance and Service GuideTroubleshootingDevice Options (continued) Change the parallel port mode from Enhanced Parallel Port (EPP, the defaul
TroubleshootingMaintenance and Service Guide 2–92.2 Using Diagnostics for WindowsWhen you access Diagnostics for Windows, a scan of all system compone
2–10 Maintenance and Service GuideTroubleshootingObtaining, Saving or Printing Diagnostic Test Information1. Access Diagnostics for Windows by selecti
TroubleshootingMaintenance and Service Guide 2–116. Select the Begin Testing button.7. Select a tab to view a test report:❏ Status tab—Summarizes the
2–12 Maintenance and Service GuideTroubleshooting2.3 Troubleshooting FlowchartsTable 2-4Troubleshooting Flowcharts OverviewFlowchart Description2.1 “F
TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?
2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reseat the power cables in the expansion base and at the AC outlet.2
TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris
2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin note
TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents
ContentsMaintenance and Service Guide v6 SpecificationsA Connector Pin AssignmentsB Power Cord Set Requirements3-Conductor Power Cord Set . . . . . .
2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor expansion base?No video.Replace the following one at a
TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon
2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Expansion Base(if applicable)YNReseat power cord in expansion base andpo
TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No
2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS
TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.11—No OS Loading, Hard Drive, Part 2Continued from“Flowchart 2.10—No OS Loading, Hard Dri
2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.
TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri
2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, CD-ROM or DVD-ROM DriveYDoneNBootabledisc indrive?Discin drive?No OSloa
TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.15—No Audio, Part 1No audio.NNotebook inexpansion base(if applicable)?Internalaudio?Audio
Maintenance and Service Guide 1–11Product DescriptionThe HP Pavilion zd7000 Series Notebook PC, the HP Media Center zd7000 Series Notebook PC, and the
2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers
TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic
2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace
TroubleshootingMaintenance and Service Guide 2–31Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice
2–32 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe notebookand open.No networkor
Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers
3–2 Maintenance and Service GuideIllustrated Parts Catalog3.1 Serial Number LocationWhen ordering parts or requesting information, provide the noteboo
Illustrated Parts CatalogMaintenance and Service Guide 3–33.2 Notebook Major ComponentsNotebook Major Components
3–4 Maintenance and Service GuideIllustrated Parts CatalogTable 3-1Spare Parts: Notebook Major ComponentsItem DescriptionSpare Part Number1 Display as
Illustrated Parts CatalogMaintenance and Service Guide 3–5Notebook Major Components (Continued)
1–2 Maintenance and Service GuideProduct Description1.1 ModelsNotebook model information is shown in Tables 1-1 and 1-2.Table 1-1HP Pavilion zd7000 Se
3–6 Maintenance and Service GuideIllustrated Parts CatalogcTable 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Numbe
Illustrated Parts CatalogMaintenance and Service Guide 3–7Notebook Major Components (Continued)
3–8 Maintenance and Service GuideIllustrated Parts CatalogTable 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number
Illustrated Parts CatalogMaintenance and Service Guide 3–9Notebook Major Components (Continued)
3–10 Maintenance and Service GuideIllustrated Parts CatalogTable 3-1Spare Parts: Notebook Major Components(Continued)Item DescriptionSpare Part Number
Illustrated Parts CatalogMaintenance and Service Guide 3–11Notebook Major Components (Continued)
3–12 Maintenance and Service GuideIllustrated Parts CatalogcTable 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Numb
Illustrated Parts CatalogMaintenance and Service Guide 3–13Notebook Major Components (Continued)
3–14 Maintenance and Service GuideIllustrated Parts CatalogTable 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Numbe
Illustrated Parts CatalogMaintenance and Service Guide 3–15Notebook Major Components (Continued)
Product DescriptionMaintenance and Service Guide 1–3Key Description Options8 RAM 10 = 1024 MB76 = 768 MB51 = 512 MB9 Operating system H = Microsoft® W
3–16 Maintenance and Service GuideIllustrated Parts CatalogTable 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Numbe
Illustrated Parts CatalogMaintenance and Service Guide 3–173.3 Miscellaneous Plastics Kit ComponentsMiscellaneous Plastics Kit ComponentsTable 3-2Misc
3–18 Maintenance and Service GuideIllustrated Parts Catalog3.4 Miscellaneous Cable Kit ComponentsMiscellaneous Cable Kit ComponentsTable 3-3Miscellane
Illustrated Parts CatalogMaintenance and Service Guide 3–193.5 Mass Storage DevicesMass Storage DevicesTable 3-4Mass Storage Devices Spare Part Number
3–20 Maintenance and Service GuideIllustrated Parts CatalogMass Storage Devices (Continued)Table 3-4Mass Storage Devices Spare Part Number Information
Illustrated Parts CatalogMaintenance and Service Guide 3–213.6 Personal Video Recorder DevicesPersonal Video Recorder DevicesTable 3-5Personal Video R
3–22 Maintenance and Service GuideIllustrated Parts CatalogPersonal Video Recorder Devices (Continued)Table 3-5Personal Video Recorder Devices Spare P
Illustrated Parts CatalogMaintenance and Service Guide 3–233.7 MiscellaneousTable 3-6Spare Parts: Miscellaneous (not illustrated)DescriptionSpare Part
3–24 Maintenance and Service GuideIllustrated Parts CatalogScrew Kit (includes the following screws; refer toAppendix C, “Screw Listing,” for more inf
Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl
1–4 Maintenance and Service GuideProduct DescriptionTable 1-2HP Pavilion zd7000 Series Notebook PC andHP Media Center zd7000Series Notebook PC Models
4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati
Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components
4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e
Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.6 Workstation PrecautionsUse the following grounding precautions at workstatio
4–6 Maintenance and Service GuideRemoval and Replacement PreliminariesOther grounding equipment recommended for use in preventing electrostatic damage
Removal and Replacement PreliminariesMaintenance and Service Guide 4–7Table 4-2 lists the shielding protection provided by antistatic bags and floor m
Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are 67 screws and st
5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the notebook serial number to HP when requesting informatio
Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t
5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Notebook for DisassemblyBefore you begin any removal or installat
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