HP xw6600 Průvodce řešením problémů stáhnout pdf (Strana 32)

5 Troubleshooting

This chapter provides information on:

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Self-Troubleshooting with HP Vision Diagnostics

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Self-troubleshooting with HP Insight Diagnostics

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HP troubleshooting resources and tools

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Power-On Self Test (POST) error messages

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Basic troubleshooting tables

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Calling technical support

Self-troubleshooting with HP Vision Diagnostics

Hewlett-Packard Vision Field Diagnostics let you view information about the hardware configuration and

perform hardware troubleshooting for HP Desktop and Workstation systems. These tools let you isolate

potential issues and determine if problems relate to the operating system or the hardware. These

diagnostics run outside the operating system by DVD, CD, or USB flash drive, making them easy to

access and use.

HP Vision Diagnostics offer these benefits:

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Ability to capture complete system configuration information that can be shared as an HTML file,

including:

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System serial number

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System product number

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System BIOS revision

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Memory size and configuration

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Processor information

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Storage device information and configuration

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Graphics / audio / communications information and configuration

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And more...

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Comprehensive list of diagnostic test available with new added features:

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Highly configurable testing options: quick / complete / custom / interactive / non-interactive

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Specific failing memory DIMM identification

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Tests video card memory

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Launches DST Smart tests for both SATA and SAS drives

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Many other tests and diagnostics

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Diagnostic Failure Code Output – A unique warranty code is generated for each failure which can

be used to validate diagnostic use for a specific system

26 Chapter 5 Troubleshooting ENWW

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