Hp XP20000XP24000 Disk Array Uživatelský manuál stáhnout pdf (Strana 100)

Error Condition

Probable Cause / Recommended Action

Only the Exit button, the Refresh,and

Refresh All c ommands are effective when

accessingthe SVPfromthe Remote Web

Console.

The SVP might not be ready or perform some write

processes from

the other system. Wa it for a while, and

then

click the R

efresh command in the File menu. If the

SVP is not rest

ored even though you have clicked the

Refresh command, click the Refresh All command.

Only the Exit button and the Refresh All

commands

are effective when accessing the

SVP from the Remote Web Console.

An errormay have occurred in theSVP.Click Refresh All

command in the File menu. If the SVP is not restored even

though

you have clicked the Refresh All command, log in

Remote Web Console again.

Remote Web Console does not start even

though you try to start it many times.

Close all the windows of your web browser and then clear

cacheofbothJavaand webbrowser.

ForJRE 1.4: To clearcache,click Clear on the upper right

of the

Cache dialog box of the Java Plug-in Control Panel

(see

“JRE 1.4”on page 25).

For JRE 1.5 or JRE 1.6: To clear cache, click Delete the

temporary ﬁles on the bottom of the General dialog box

of the Java Control Panel.

For Internet Explorer: To clear cache, click Tools and

Internet Options on the menu bar of Internet Explorer, and

then

click the General tab. Click Delete Files in the middle

of the

General dialog box.

For Mozilla: To clear cache, click Edit and then Preferences

on the

menu bar of Mozilla. In the displayed dialog box,

click Advanced and Cache,and then click Clear Cache.

An error (10,6027) occurs when accessing

theSVP from theRemoteWeb Console.

Save the

Java trace ﬁle and log ﬁle on the Remote Web

Console

and report to HP technical suppor t. Then restart

the

Rem

ote Web Console.

The exa

mples of the log ﬁle location are as follows:

for Windows :

- c:\Documents and Settings\logon user

ID\Application Data\Sun\Java\Deploy-

ment\log\*.trace

- c:\Documents and Settings\logon user

ID\Application Data\Sun\Java\Deploy-

ment\log\*.log

For UNIX:

- user home direc-

tory\.java\deployment\log\*.trace

- user home direc-

tory\.java\deployment\log\*.log

Abnormal End / No Response

Remote Web Console does not respond.

Exit the Remote Web Console by pressing Ctrl key, Alt key ,

Shift key, and D keyall at once. Ifyou stillcannotexitthe

Remote Web Console, restart the Remote Web Console

computer,orterminate theRemoteWeb Consoleprocess

with the following method.

For Windows:

Exit all applications that use Java, and then start the task

manager and terminate javaw.exe and javaws.exe.

For UNIX:

Exit all applications that use Java, a nd then terminate

javaw and javaw s by kill command.

Note:

If you exit the Remote Web Console using the

method

above after you logged into the Remote We b

Console, wait for an RMI time-out, and then restart the

100

Troubleshooting

1 2 ... 95 96 97 98 99 100 101 102 103 104 105 106 107 108

Komentáře k této Příručce

Žádné komentáře

Hp XP20000XP24000 Disk Array Uživatelský manuál Strana 100

Komentáře k této Příručce

Související produkty a manuály pro Úložný prostor Hp XP20000XP24000 Disk Array