
UNINSTALLING LICENSES
Occasions where it may be necessary to uninstall a license in order to install another license include:
A trial license is about to expire and you wish to extend it
A purchased license has been obtained and will replace the trial license
Since multiple trial licenses wil have different expiration dates, as will purchased licenses over top of
trial licenses, it is always best to remove existing licenses in the above scenarios. However,
purchased licenses are stackable, thus you would not want to remove existing purchased licenses
when adding new purchased licenses.
Removing licenses is a manual process of stopping/starting services and deleting files.
Stop the following services in this order:
HP JetAdvantage Security Manager Service
HP Print License Service
Flexera Licensing Service
Delete the evaluation license file under the following directory. The file will have a .lic extension.
Don't delete the DemoLicense file_ForStartup.lic file as it is required for running tests and diagnostics.
C:\ProgramData\HP\HP Print License Service\Licenses
Delete all recovery files under the Recovery directories (if present).
Restart the services in the reverse order that you stopped them:
Flexera Licensing Service
HP Print License Service
HP JetAdvantage Security Manager Service
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