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HP R/T3000 G2 UPS User Guide Abstract This document includes installation, configuration, and operation information for the HP R/T3000 G2 UPS. This

Component identification 10 Item Description 4 Load segment circuit breaker 5 Load segment 1 (two NEMA 5-20R T-Slot receptacles) 6 Load segment cir

Component identification 11 R/T3000 INT rear panel Item Description 1 UPS option card 2 USB communications port 3 Serial communications port 4

Component identification 12 IMPORTANT: Pressing and holding the On button without utility present normally initiates a battery start and the UPS a

Installation 13 Installation Precautions Save these instructions. This document contains important safety instructions that should be followed durin

Installation 14 • Hex nuts • Cage nuts • Cage nut-fitting tool Selecting a site WARNING: To prevent fire or electric shock, install the unit

Installation 15 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to the

Installation 16 3. Install cage nuts or clip nuts into the rear of the rack. 4. Insert screws through the mounting rail into the cage nuts or clip

Installation 17 5. Tighten the wing nuts or hex nuts. 6. Install the rear stabilization bracket using wing nuts. Wait until the unit is installed

Installation 18 2. Install the mounting ears on the chassis using the screws provided. 3. With one person on each side, lift the chassis to rail l

Installation 19

© Copyright 2011, 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr

Installation 20 Attaching the UPS front bezel Connecting the host computer CAUTION: Only one communications port can be connected to the host

Installation 21 Connecting the serial communications port CAUTION: Use only the computer interface cable supplied with the UPS to connect the co

Installation 22 WARNING: To meet the requirements stated in NEC (NFPA 70) Articles 645-10 and 645-11, a UPS installed in a computer equipment

Installation 23 • Avoid allowing the wires to hang in the rear of the UPS. • Use tie wraps and tie wrap blocks to secure the wires tightly to the

Installation 24 The ground bonding cable is not included. Connecting the UPS to utility power WARNING: To prevent injury from electric shock

Installation 25 CAUTION: Do not plug laser printers into the UPS output receptacles. The instantaneous current drawn by this type of printer can o

Installation 26 IMPORTANT: Charge the batteries for at least 24 hours before supplying backup power to devices. The batteries charge to: • 80 per

Installation 27 4. Attach the chassis to the rack using the supplied screws. Connecting the battery leads

Installation 28 Attaching the ERM front bezel

Installation 29 Connecting the ERM to the UPS 1. Remove the screws, and then remove the ERM connector bracket from the UPS. 2. Connect the ERM ca

Contents 3 Contents Component identification ...

Installation 30 3. Attach the ERM connector bracket to the UPS as a cord retention bracket for the ERM cable. 4. To install a second ERM: a. Remo

Installation 31 Installing the optional UPS Network Module NOTE: It is not necessary to power down the UPS before installing the UPS Network Mo

Installation 32 4. If the UPS is powered up, you can be sure that the UPS Network Module is seated properly and communicating with the UPS by verify

Installation 33 Connecting the battery leads WARNING: To prevent personal injury from electric shock or damage to the equipment, remove the batt

Installation 34 Attaching the UPS front bezel Attaching the tower conversion stands WARNING: To reduce the risk of personal injury or damage t

Installation 35 Installing the ERM as a tower Before installing the unit, review and adhere to all warnings provided in "Precautions (on page 1

Installation 36 WARNING: To reduce the risk of personal injury or damage to the equipment, the tower conversion stands must be properly attached w

Installation 37 o For the rear bracket, use the screws removed from the chassis. Continuing the ERM installation To continue the ERM installation,

Installation 38 Installing the extension bars (if included)

Installation 39 Connecting and securing the power cords

Contents 4 Attaching the tower conversion stands ... 35 C

UPS operations 40 UPS operations Modes of operation The UPS has five modes of operation: • Standby mode (on page 40) • Operate mode (on page 40) •

UPS operations 41 For the location of buttons, see "UPS front panel controls (on page 8)." For the location of LEDs, see "UPS front p

UPS operations 42 NOTE: If the On and Off buttons are simultaneously pressed, the Off button has priority over the On button. Button Asser

UPS operations 43 Available settings Parameter Associated LED Explanation (when LED is illuminated) 110/220 Nom Battery Fault Nominal output

UPS operations 44 Silencing an audible alarm To silence an alarm, press the Test/Alarm Reset button ("UPS front panel controls" on page 8)

Maintenance 45 Maintenance Removing the UPS front bezel Removing the ERM front bezel Replacing the batteries To replace the batteries:

Maintenance 46 1. Read and observe the requirements in "Important battery safety information (on page 46)" and "Battery care and stor

Maintenance 47 When a battery alarm sounds, initiate a UPS battery self-test to verify that battery replacement is required. If the Battery Fault LE

Maintenance 48 IMPORTANT: Do not pull the battery leads when removing or installing the batteries. To replace the components, reverse the remov

Maintenance 49 Replacing the UPS To remove the UPS: 1. Power down all attached load devices. 2. Power down the UPS ("Powering down the UPS&qu

Contents 5 Low battery shutdowns ...

Maintenance 50 3. Remove the two screws securing the option card and slide the card out. To replace the component, reverse the removal procedure.

Maintenance 51 5. In the tree displayed in the left panel, click the Ports (COM & LPT) branch to expand. 6. Double-click the port that is assig

Maintenance 52 The Advanced Settings screen appears. 5. Select an available USB port number from the COM Port Number drop down menu. 6. Click OK

Power management 53 Power management Power Protector software HP Power Protector software ensures maximum power reliability of computer systems thro

Power management 54 • Delays reboot by load segment after a power outage to sequence the startup of system components.

Troubleshooting 55 Troubleshooting LED troubleshooting Utility LED On Battery LED On Bypass LED Self Test LED Battery Fault LED Site Wirin

Troubleshooting 56 Off On Off On—Battery capacity <25% On—Battery capacity >25% On—Battery capacity >50% On—Battery capacity >75% Off UP

Troubleshooting 57 Action: 1. If power management software is being used, check the log files to obtain specific error information to help identify

Troubleshooting 58 b. Remove one or more load devices to reduce the power requirements. c. Wait at least 5 seconds and restart the UPS. d. If the

Troubleshooting 59 Overtemperature condition Possible cause: The UPS internal temperature is too high, or a fan has failed. Action: 1. Power down t

Contents 6 Preventing electrostatic discharge ...

Troubleshooting 60 Checksum failure error A Checksum failure error occurs when executing a bad load sequence, or having an incorrect EEPROM map whil

Specifications 61 Specifications UPS physical specifications Parameter Value Height 8.9 cm (3.5 in) Depth 63.5 cm (25 in) Width 44.5 cm (17.5 i

Specifications 62 UPS model Load segment Output receptacles — — 1 x L6-20R — 2 3 x IEC-320-C13 — — 1 x IEC-320-C19 R/T3000 INTL 1 3 x IEC-320-

Specifications 63 Feature Specification Charging Complete charge takes no more than 48 hours. After approximately 3 hours, the batteries reach 80%

Spares 64 Spares Ordering spares To order a spare, visit the HP website (http://www.hp.com/buy/parts). To replace parts under warranty, contact an H

Spares 65 ERM spare parts list Item Description Spare part number 1 ERM unit 517702-001 2 UPS/ERM mounting brackets* 582931-001 3 Mounting r

Support and other resources 66 Support and other resources Before you contact HP Be sure to have the following information available before you call

Warranty information 67 Warranty information Limited warranty To back up the wide range of features offered with the UPS, a 3-year limited warranty

Warranty information 68 Recommended duration of use Although tests and a multitude of customer experiences have shown no noticeable performance issu

Regulatory compliance notices 69 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance

Component identification 7 Component identification UPS R/T3000 G2 overview The HP UPS R/T3000 G2 features a 2U rack-mount with convertible tower de

Regulatory compliance notices 70 radio communications. However, there is no guarantee that interference will not occur in a particular installation.

Regulatory compliance notices 71 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. C

Regulatory compliance notices 72 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other

Regulatory compliance notices 73 Class B equipment Chinese notice Class A equipment Battery replacement notice WARNING: Power products conta

Regulatory compliance notices 74 Power cord statement for Japan

Electrostatic discharge 75 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo

Acronyms and abbreviations 76 Acronyms and abbreviations EEPROM electrical erasable programmable read only memory ERM extended runtime module IEC

Documentation feedback 77 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentat

Index 78 A alarms, silencing 44 authorized reseller 66 Auto-Bypass mode 41, 56 B backup time, insufficient 60 batteries, care and storage

Index 79 HP technical support 66 I input specifications 61 input voltage is out of range 58 installation instructions 13, 17, 26, 32, 35 ins

Component identification 8 UPS front panel controls Item Description Function 1 Test/Alarm Reset button Silences UPS alarms ("Silenc

Index 80 system configuration settings 42 T Taiwan battery recycling notice 73 technical support 66 telephone numbers 66 temperature ranges

Component identification 9 The front panel is shown with the bezel removed. Item LED description Load level 1 Self Test On—The load level