HP ProLiant DL385 Generation 2 Server User Guide Part Number 411576-004 November 2007 (Fourth Edition)
Component identification 10 Rear panel components Item Description Color 1 Expansion slot 1 — 2 Expansion slot 2 — 3 Expansion slot 3 — 4
Technical support 100 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical s
Technical support 101 • Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged
Technical support 102 l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser. Po
Technical support 103 lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfa
Technical support 104 de envío. Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas susti
Technical support 105 • Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas
Technical support 106
Technical support 107
Acronyms and abbreviations 108 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR A
Acronyms and abbreviations 109 IDE integrated device electronics IEC International Electrotechnical Commission iLO Integrated Lights-Out IML Inte
Component identification 11 All slots are non-hot-plug. PCI riser board expansion slot definitions Slot PCIe riser board Mixed PCIe/PCI-X riser
Acronyms and abbreviations 110 PCI-X peripheral component interconnect extended PCIe peripheral component interconnect express POST Power-On Self
Acronyms and abbreviations 111 TMRA recommended ambient operating temperature UID unit identification UPS uninterruptible power system USB univer
Index 112 A access panel 24, 25 ACU (Array Configuration Utility) 64 additional information 74 ADU (Array Diagnostic Utility) 71 Advanced ECC
Index 113 fan configurations 21 fan module locations 21 fans 21 FCC rating label 91 features 7 Federal Communications Commission (FCC) noti
Index 114 NMI jumper 15 NVRAM, clearing 14 O Online ROM Flash Component Utility 66 Open Services Event Manager 72 operating systems 37, 72
Index 115 switches 14, 15 symbols on equipment 75 system board battery 95 system board components 12, 13 System Erase Utility 67 system mai
Component identification 12 System board System board components (6-fan configuration) Item Description 1 Fan board connector 2 DIMM slots
Component identification 13 System board components (12-fan configuration) Item Description 1 Fan board connector 2 DIMM slots (1-4) 3 Po
Component identification 14 DIMM slots Item Description 1 DIMM slot 1A 2 DIMM slot 2A 3 DIMM slot 3B 4 DIMM slot 4B 5 DIMM slot 5C 6 DIMM
Component identification 15 Position Default Function S5 Off Off = Power-on password is enabled. On = Power-on password is disabled. S6 Off Off
Component identification 16 Systems Insight Display LED and color Internal Health LED color Status Processor failure, socket X (amber) Red One o
Component identification 17 Systems Insight Display LED and color Internal Health LED color Status Power supply X (amber) Red Power supply X has
Component identification 18 SAS and SATA hard drive LED combinations Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On,
Component identification 19 Status On = AC power connected Off = AC power disconnected Battery pack LEDs Item ID Color Descriptio
© Copyright 2004, 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warra
Component identification 20 Item ID Color Description 2 Green Auxiliary Power LED. This LED glows steadily when 3.3V auxiliary voltage is detect
Component identification 21 Hot-plug fans (6-fan configuration) For server models that support six fans, the fan configuration operates in redundant
Component identification 22 Fan board components Item Description 1 Fan connectors (8)* 2 Systems Insight Display connector 3 Power On/Standby
Operations 23 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce
Operations 24 3. After performing the installation or maintenance procedure, slide the server back into the rack: a. Press the server rail-relea
Operations 25 To remove the component: 1. Power down the server if performing a non-hot-plug installation or maintenance procedure ("Power down
Operations 26 5. Remove the air baffle. Install the air baffle IMPORTANT: To maintain proper airflow and prevent thermal damage, always install
Operations 27 Remove the PCI riser cage CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots h
Operations 28 1. Align the PCI riser cage with the chassis and slide it into place. 2. Tighten the thumbscrews to secure the PCI riser cage: a. Pr
Operations 29 Access the product rear panel Cable management arm with left-hand swing To access the server rear panel, open the cable management arm.
Contents 3 Contents Component identification...
Operations 30 4. Remove the cable management arm. Hot-plug fan operation The server supports variable fan speeds. The fans operate at minimum speed
Setup 31 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
Setup 32 Optimum environment When installing the server in a rack, select a location that meets the environmental standards described in this section
Setup 33 The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the
Setup 34 Rack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extend
Setup 35 In addition to the supplied items, you may need: • Operating system or application software • Hardware options Installing hardware option
Setup 36 10 Power supply bay 2 — 11 Power cord connector Black 12 Power supply bay 1 (populated) — 13 iLO 2 connector — 14 Video connector B
Setup 37 6. Connect the power cord to the AC power source. WARNING: To reduce the risk of electric shock or damage to the equipment: • Do no
Setup 38 Methods to install an operating system on the server include: • SmartStart assisted installation—Insert the SmartStart CD into the CD-ROM d
Hardware options installation 39 Hardware options installation Introduction If more than one option is being installed, read the installation instruc
Contents 4 Rack warnings ...
Hardware options installation 40 5. Open the heatsink retaining bracket. CAUTION: The pins on the processor socket are very fragile. Any damage
Hardware options installation 41 7. Rotate the latch and open the retaining bracket. IMPORTANT: Be sure the processor remains inside the process
Hardware options installation 42 10. Press down firmly until the processor installation tool clicks and separates from the processor, and then re
Hardware options installation 43 11. Close the processor retaining bracket and the processor retaining latch. CAUTION: To prevent possible serve
Hardware options installation 44 13. Install the heatsink. 14. Close the heatsink retaining bracket. 15. Install the PPM: a. Open the latches on
Hardware options installation 45 b. Install the PPM. c. Close the latches. NOTE: The appearance of compatible PPMs may vary. 16. Install t
Hardware options installation 46 Memory options You can expand server memory by installing PC2-5300 Registered DDR2 SDRAM DIMMs. The server supports
Hardware options installation 47 DIMM population order Configuration Bank A 1A and 2A Bank B 3B and 4B Bank C 5C and 6C Bank D 7D and 8D Single proc
Hardware options installation 48 • The system automatically sets all device numbers. • If only one hard drive is used, install it in the bay with t
Hardware options installation 49 3. Install the hard drive. 4. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinat
Contents 5 Management Agents... 68
Hardware options installation 50 Media drive option 1. Power down the server (on page 23). 2. Remove the existing media drive option or blank. 3.
Hardware options installation 51 3. Slide the power supply into the power supply bay. 4. Connect the power cord to the power supply. 5. Route
Hardware options installation 52 WARNING: To reduce the risk of electric shock, fire, and damage to the equipment, this product must be installed i
Hardware options installation 53 1. Remove the power supply blank. WARNING: To reduce the risk of electric shock or damage to the equipment, do
Hardware options installation 54 6. Connect the power cord to the DC power source. 7. Be sure that the power supply and external health LEDs are ill
Hardware options installation 55 3. Remove the access panel (on page 24). 4. Remove the PCI riser cage (on page 27). 5. Remove the expansion slot c
Hardware options installation 56 7. Install the expansion board. 8. Lock the PCI retaining clip. 9. If installing an x16 expansion board that requ
Hardware options installation 57 6. Remove the PCI riser board. 7. Install the optional riser board. 8. Install any expansion boards. ("Expan
Cabling 58 Cabling SAS hard drive cabling PCI SAS cabling to an HP Smart Array P400i Controller PCI SAS cabling to an optional expansion board cont
Cabling 59 Fan board cabling Battery cabling for BBWC
Contents 6 Taiwan battery recycling notice...
Cabling 60 Systems Insight Display cabling Hard drive backplane power cabling
Cabling 61 Media drive bay cabling PCIe x16 riser board power cabling
Configuration and utilities 62 Configuration and utilities Configuration tools SmartStart software SmartStart is a collection of software that optim
Configuration and utilities 63 Configuration Replication Utility CONREP is shipped in the SmartStart Scripting Toolkit and is a program that works w
Configuration and utilities 64 intervention. During this process, the ORCA utility, in most cases, automatically configures the array to a default s
Configuration and utilities 65 • Supports online array capacity expansion, logical drive extension, assignment of online spares, and RAID or stripe
Configuration and utilities 66 3. Select Serial Number. The following warning is displayed: WARNING! WARNING! WARNING! The serial number is loaded
Configuration and utilities 67 IMPORTANT: This utility supports operating systems that may not be supported by the server. For operating systems s
Configuration and utilities 68 For more information, and to download the utility, refer to the StorageWorks L&TT website (http://h18006.www1.hp.
Configuration and utilities 69 4. Select the ROM version. 5. Press the Enter key. 6. Press the Esc key to exit the current menu or press the F10 k
Component identification 7 Component identification Front panel components Item Description 1 Media drive bay (IDE/diskette multibay) 2 Video
Configuration and utilities 70 3. Select USB External Port Capability. 4. Press Enter to display USB 1.1 and USB 2.0 selections. 5. Arrow down to
Configuration and utilities 71 Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timesta
Configuration and utilities 72 For more information, refer to the HP website (http://h18000.www1.hp.com/support/svctools/). Open Services Event Man
Configuration and utilities 73 Care Pack HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty with eas
Troubleshooting 74 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides simple procedures for resolving c
Troubleshooting 75 Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions
Troubleshooting 76 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to th
Troubleshooting 77 To answer these questions, the following information may be useful: • Run HP Insight Diagnostics (on page 70) and use the survey
Troubleshooting 78 • Check any interlock or interconnect LEDs that may indicate a component is not connected properly. • If problems continue to oc
Troubleshooting 79 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of
Component identification 8 Front panel LEDs and buttons Item Description Status 1 UID LED button Blue = Activated Flashing = System being rem
Troubleshooting 80 Item Refer to 4 The most recent version of a particular server or option firmware is available on the following websites: • HP S
Troubleshooting 81 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
Troubleshooting 82 • The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LEDs
Troubleshooting 83
Troubleshooting 84 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system atte
Troubleshooting 85 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Sma
Troubleshooting 86 Item Refer to 1 HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) 2 "POST problems flowchart
Troubleshooting 87 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on pag
Troubleshooting 88 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:
Troubleshooting 89 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the
Component identification 9 Systems Insight Display LEDs Status Amber= Failure Off = Normal IMPORTANT: If more than one DIMM slot L
Battery replacement 90 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the bat
Regulatory compliance notices 91 Regulatory compliance notices Federal Communications Commission notice Part 15 of the Federal Communications Commis
Regulatory compliance notices 92 • Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected
Regulatory compliance notices 93 This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. C
Regulatory compliance notices 94 Japanese notice BSMI notice Korean notice Class A equipment Class B equipment
Regulatory compliance notices 95 Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fibe
Regulatory compliance notices 96 Power cord statement for Japan
Electrostatic discharge 97 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo
Specifications 98 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shippi
Specifications 99 BTUs per hour 3344 at 100V to 120V AC input 3277 at 200V to 240V AC input Power supply output Rated steady-state power 800 W at
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