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HP ProLiant BL460c G6 Server Blade
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 501274-002
March 2011
Edition: 2
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Strany 1 - User Guide

HP ProLiant BL460c G6 Server Blade User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and stor

Strany 2

Component identification 10 Mezzanine connector definitions A PCIe x8 mezzanine connector supports x16 cards at up to x8 speeds. Item PCIe Mezz

Strany 3 - Contents

Technical support 100

Strany 4 - Contents 4

Acronyms and abbreviations 101 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility AMP Ad

Strany 5 - Contents 5

Acronyms and abbreviations 102 POST Power-On Self Test PSP ProLiant Support Pack PXE Preboot Execution Environment RBSU ROM-Based Setup Utility

Strany 6 - Component identification

Acronyms and abbreviations 103 VCA Version Control Agent VCRM Version Control Repository Manager

Strany 7 - Front panel LEDs

Index 104 A access panel 14 acoustics statement for Germany 90 ACU (Array Configuration Utility) 57 additional information 65 Advanced ECC m

Strany 8 - SAS and SATA hard drive LEDs

Index 105 E electrostatic discharge 91 enclosure connector 9 environmental specifications 92 Erase Utility 60 error messages 81 European U

Strany 9 - System board components

Index 106 loose connections 69 M maintenance guidelines 62 management tools 48, 59 memory 27, 28, 57 memory configurations 29 memory optio

Strany 10 - System maintenance switch

Index 107 service notifications 69 setting up a network 49 Setup 15 Smart Update Manager 63 SmartStart autorun menu 54 SmartStart Scriptin

Strany 11 - HP c-Class Blade SUV Cable

Component identification 11 HP c-Class Blade SUV Cable Item Connector Description 1 Server blade For connecting to the SUV connector on the s

Strany 12 - Operations

Operations 12 Operations Power up the server blade The Onboard Administrator initiates an automatic power-up sequence when the server blade is insta

Strany 13 - Remove the server blade

Operations 13 a. Select the Enclosure Information tab, and then select the Overall checkbox in the Device Bays item. b. Initiate a shutdown from t

Strany 14 - Remove the DIMM baffle

Operations 14 Remove the access panel To remove the component: 1. Power down the server blade (on page 12). 2. Remove the server blade (on page 13

Strany 15 - Overview

Setup 15 Setup Overview Installation of a server blade requires the following steps: 1. Install and configure an HP BladeSystem c-Class enclosure.

Strany 16

Setup 16 Interconnect bay numbering and device mapping • HP BladeSystem c7000 Enclosure To support network connections for specific signals, insta

Strany 17

Setup 17 • HP BladeSystem c3000 Enclosure and Tower Enclosure Server blade signal Interconnect bay number Interconnect bay label Notes Flex-1

Strany 18 - Installing a server blade

Setup 18 Connecting to the network To connect the HP BladeSystem to a network, each enclosure must be configured with network interconnect devices t

Strany 19 - Setup 19

Setup 19 2. Remove the enclosure connector cover. 3. Prepare the server blade for installation.

Strany 20 - Install the server blade

© Copyright 2009, 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr

Strany 21 - Hard drive option

Setup 20 4. Install the server blade.

Strany 22 - Processor option

Hardware options installation 21 Hardware options installation Introduction If more than one option is being installed, read the installation instru

Strany 23

Hardware options installation 22 2. Prepare the hard drive. 3. Install the hard drive. 4. Determine the status of the hard drive from the hot-p

Strany 24

Hardware options installation 23 IMPORTANT: Processor socket 1 must always be populated. If processor socket 1 is empty, the server blade does not

Strany 25

Hardware options installation 24 7. Open the processor locking lever and the processor socket retaining bracket. Do not remove the processor socket

Strany 26

Hardware options installation 25 9. Align the processor installation tool with the socket, and then install the processor. THE PINS ON THE SYSTEM B

Strany 27 - Memory options

Hardware options installation 26 10. Press the tabs on the processor installation tool to separate it from the processor, and then remove the tool.

Strany 28 - DIMM identification

Hardware options installation 27 12. Remove the thermal interface protective cover from the heatsink. 13. Align and install the heatsink. Alterna

Strany 29 - Memory configurations

Hardware options installation 28 • Single- and dual-rank PC3-10600 (DDR-1333) DIMMs operating at 1333 and 1066 MHz • Quad-rank PC3-8500 (DDR-1067)

Strany 30

Hardware options installation 29 The memory subsystem may be populated with either RDIMMs or UDIMMs, but mixing the two types is not supported. To d

Strany 31

Contents 3 Contents Component identification ...

Strany 32

Hardware options installation 30 For the latest memory configuration information, see the QuickSpecs on the HP website (http://www.hp.com). RDIMM m

Strany 33 - Installing a DIMM

Hardware options installation 31 General DIMM slot population guidelines Observe the following guidelines for all AMP modes: • Populate DIMM slots

Strany 34 - Mezzanine card option

Hardware options installation 32 • Do not install DIMMs in channel 3 for any processor. • DIMMs installed on channel 1 and channel 2 of an install

Strany 35

Hardware options installation 33 • DIMM configuration on channel 1 and channel 2 of a processor must be identical. • In multi-processor configurat

Strany 36

Hardware options installation 34 4. Remove all DIMM baffles ("Remove the DIMM baffle" on page 14). 5. Open the DIMM slot latches. 6. In

Strany 37 - Install the cache module

Hardware options installation 35 4. Remove the mezzanine connector cover. 5. Install the mezzanine card. Press down on the connector to seat the

Strany 38 - Install the battery pack

Hardware options installation 36 4. Remove the access panel (on page 14). 5. Remove all hard drives ("Hard drive option" on page 21). 6.

Strany 39

Hardware options installation 37 9. Connect the BBWC battery pack cable to the cache module. 10. Install the cache module. 11. Route the BBWC b

Strany 40

Hardware options installation 38 12. Install the battery pack. 13. Install the front panel/hard drive cage assembly. 14. Install the two T-15 sc

Strany 41

Hardware options installation 39 15. Install the hard drive backplane. Press down on the hard drive backplane retainer to seat the board. 16. Ins

Strany 42

Contents 4 Using the HP c-Class Blade SUV Cable ...

Strany 43

Hardware options installation 40 • Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon l

Strany 44

Hardware options installation 41 8. Remove the front panel/hard drive cage assembly. CAUTION: Any attempt to remove an installed TPM from the

Strany 45 - Cabling

Hardware options installation 42 10. Install the TPM security rivet by pressing the rivet firmly into the system board. 11. Install the front pan

Strany 46 - • USB diskette drive

Hardware options installation 43 13. Install the hard drive backplane. Press down on the hard drive backplane retainer to seat the board. 14. Ins

Strany 47

Hardware options installation 44 CAUTION: When a TPM is installed and enabled on the server blade, data access is locked if you fail to follow the

Strany 48

Cabling 45 Cabling BBWC battery pack cabling • Cache module cabling: Use the 24-inch BBWC battery pack cable. • Mezzanine card cabling: Use the 1

Strany 49 - Network-based PXE deployment

Cabling 46 • USB mouse • USB CD/DVD-ROM drive • USB diskette drive Numerous configurations are possible. This section offers two possible configu

Strany 50

Cabling 47 1. Connect the HP c-Class Blade SUV cable to the server blade. 2. Connect the video connector to a monitor. 3. Connect a USB hub to on

Strany 51 - Deployment methods

Software and configuration utilities 48 Software and configuration utilities Server blade deployment tools Software drivers and additional component

Strany 52 - CD-ROM deployment

Software and configuration utilities 49 The c-Class tab enables you to control specific settings for the HP BladeSystem. iLO 2 also provides web-bas

Strany 53 - Diskette image deployment

Contents 5 POST error messages and beep codes ...

Strany 54 - Configuration tools

Software and configuration utilities 50 o Any of the following Java™ Runtime Environment versions: 1.3.1_02 1.3.1_07 1.3.1_08 1.4.1 for Windows® us

Strany 55 - HP ROM-Based Setup Utility

Software and configuration utilities 51 Deployment methods Four primary deployment methods are supported: IMPORTANT: To deploy a server blade wi

Strany 56 - BIOS Serial Console

Software and configuration utilities 52 SmartStart Scripting Toolkit The SmartStart Scripting Toolkit is a server deployment product that allows you

Strany 57 - Array Configuration Utility

Software and configuration utilities 53 To deploy with a boot CD: 1. Use the HP c-Class Blade SUV Cable to connect a USB CD-ROM drive to the server

Strany 58

Software and configuration utilities 54 iLO virtual floppy To deploy with a boot diskette: 1. Do one of the following: o Insert the boot diskette

Strany 59 - Management tools

Software and configuration utilities 55 SmartStart assists the deployment process by performing a wide range of configuration activities, including:

Strany 60 - Redundant ROM support

Software and configuration utilities 56 Auto-configuration process The auto-configuration process automatically runs when you boot the server for th

Strany 61 - Diagnostic tools

Software and configuration utilities 57 Configuring mirrored memory To configure mirrored memory: 1. Install the required DIMMs ("Installing

Strany 62 - Keeping the system current

Software and configuration utilities 58 • Mozilla Firefox 2.0 or later For Linux servers, see the README.TXT file for additional browser and suppor

Strany 63 - HP Smart Update Manager

Software and configuration utilities 59 Management tools Automatic Server Recovery ASR is a feature that causes the system to restart when a catastr

Strany 64 - Care Pack

Component identification 6 Component identification Front panel components Item Description 1 SUV connector* 2 Serial label pull tab 3 Release

Strany 65 - Troubleshooting

Software and configuration utilities 60 Erase Utility CAUTION: Perform a backup before running the System Erase Utility. The utility sets the sy

Strany 66 - Warnings

Software and configuration utilities 61 Internal USB functionality An internal USB connector is available for use with security key devices and USB

Strany 67 - Symptom information

Software and configuration utilities 62 o For NetWare: IML Viewer o For Windows®: IML Viewer o For Linux: IML Viewer Application • From within t

Strany 68 - Troubleshooting 68

Software and configuration utilities 63 HP website (http://www.hp.com/support). For more information, see the documentation provided with the SmartS

Strany 69 - Troubleshooting flowcharts

Software and configuration utilities 64 Care Pack HP Care Pack Services offer upgraded service levels to extend and expand bundled services with eas

Strany 70 - Start diagnosis flowchart

Troubleshooting 65 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common

Strany 71 - General diagnosis flowchart

Troubleshooting 66 Important safety information Before servicing this product, read the Important Safety Information document provided with the s

Strany 72

Troubleshooting 67 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to t

Strany 73 - Symptoms:

Troubleshooting 68 o HP recommends you have access to the server documentation for server-specific information. o HP recommends you have access to

Strany 74

Troubleshooting 69 Always use the recommended minimum configuration above before removing any processors. If you are unable to isolate the issue wit

Strany 75 - POST problems flowchart

Component identification 7 Front panel LEDs Item Description Status 1 UID LED Blue = Identified Blue flashing = Active remote management Off

Strany 76

Troubleshooting 70 do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart (on page 71)." T

Strany 77 - OS boot problems flowchart

Troubleshooting 71 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure

Strany 78 - • Corrupted OS

Troubleshooting 72 Item See 4 The most recent version of a particular server blade or option firmware is available on the HP Support website (http:

Strany 79

Troubleshooting 73 Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.

Strany 80 - • Redundancy failure

Troubleshooting 74 • The health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the ser

Strany 81 - (http://www.hp.com/support)

Troubleshooting 75 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system att

Strany 82 - Troubleshooting 82

Troubleshooting 76 Item See 1 Server blade power-on problems flowchart (on page 73) 2 "POST error messages and beep codes (on page 81)&quo

Strany 83 - Battery replacement

Troubleshooting 77 OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: • Use iL

Strany 84 - 6. Remove the battery

Troubleshooting 78 Possible causes: • Corrupted OS • Hard drive subsystem problem • Incorrect boot order setting in RBSU Item See 1 HP ROM-B

Strany 85 - Class B equipment

Troubleshooting 79 * See the server blade OS boot problems flowchart (on page 77) Server fault indications flowchart Symptoms: • Server boots, bu

Strany 86 - Modifications

Component identification 8 SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS and SATA ha

Strany 87 - • EMC Directive 2004/108/EC

Troubleshooting 80 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:

Strany 88 - Korean notice

Troubleshooting 81 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in th

Strany 89 - Battery replacement notice

Troubleshooting 82 WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before re

Strany 90

Battery replacement 83 Battery replacement If the server blade no longer automatically displays the correct date and time, you may need to replace t

Strany 91 - Electrostatic discharge

Battery replacement 84 6. Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration

Strany 92 - Specifications

Regulatory compliance notices 85 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance

Strany 93 - Technical support

Regulatory compliance notices 86 radio communications. However, there is no guarantee that interference will not occur in a particular installation.

Strany 94 - Technical support 94

Regulatory compliance notices 87 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. C

Strany 95 - Customer Self Repair

Regulatory compliance notices 88 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other

Strany 96 - Technical support 96

Regulatory compliance notices 89 Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optica

Strany 97 - Reparo feito pelo cliente

Component identification 9 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Off Steadily amber A critical fault condition has b

Strany 98 - Technical support 98

Regulatory compliance notices 90 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized

Strany 99 - Technical support 99

Electrostatic discharge 91 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo

Strany 100 - Technical support 100

Specifications 92 Specifications Environmental specifications Specification Value Temperature range* — Operating 10°C to 35°C (50°F to 95°F) Non-

Strany 101 - Acronyms and abbreviations

Technical support 93 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical su

Strany 102

Technical support 94 • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, howev

Strany 103 - Version Control Agent

Technical support 95 Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione

Strany 104 - Index 104

Technical support 96 CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte

Strany 105 - Index 105

Technical support 97 Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor

Strany 106 - Index 106

Technical support 98 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente.

Strany 107 - Index 107

Technical support 99

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