HP 2170p Uživatelský manuál

HP EliteBook 2170p Notebook PCMaintenance and Service Guide

Category DescriptionHard drive Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses(all hard drives use the same b

Using Computer SetupNavigating and selecting in Computer SetupTo navigate and select in Computer Setup, follow these steps:1. Turn on or restart the c

Restoring factory settings in Computer SetupNOTE: Restoring defaults will not change the hard drive mode.To return all settings in Computer Setup to t

NOTE: You can also determine the BIOS version by turning on or restarting the computer, pressingthe esc key while the “Press the ESC key for Startup M

Using Advanced System DiagnosticsAdvanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardwareis functioning pr

6 SpecificationsComputer specifications Metric U.S.DimensionsWidth 29.20 cm 11.50 inDepth 19.20 cm 7.56 inHeight 2.65 cm 1.04 inWeight (equipped with

11.6-inch SGA display specifications Metric U.S.DimensionsHeight 14.70 cm 5.79 inWidth 25.90 cm 10.20 inDiagonal 29.50 cm 11.61 inNumber of colors Up

Hard drive specifications 750-GB* 500-GB* 320-GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mmLength 100.2 mm 100.4 mm 100.4 mmWidth 69.9 mm 69.9 mm 69.9 mmWe

7 Backup and recoveryTo protect your information, use Windows Backup and Restore to back up individual files and folders,back up your entire hard driv

Creating recovery media with HP RecoveryDisc CreatorHP Recovery Disc Creator is a software program that offers an alternative way to create recoveryme

●When backing up to discs, use any of the following types of discs (purchased separately): CD-R,CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. Th

Category DescriptionWireless Integrated wireless local area network (WLAN) options by way of wireless moduleTwo WLAN antennas built into display assem

CAUTION: Some Startup Repair options completely erase hard drive contents and reformat the harddrive. All files you have created and any software inst

Using a Windows 7 operating system DVD (purchased separately)To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go toh

8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

9 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not disposeof the battery in general household w

IndexAAC adapter, spare part numbers30, 36AC adapter/battery light 12antennalocations 7removal 88, 89spare part number 26, 32,89, 90Antenna Kit, spare

Ffanremoval 57spare part number 23, 32, 57feetlocation 44spare part number 44fingerprint reader 8fingerprint reader boardremoval 50spare part number 2

processor bracket, spare partnumber 37processor, product description 1product descriptionaudio 2chipset 1display panel 1Ethernet 2external media cards

Category DescriptionPorts●Audio-in (mono microphone)/audio-out (stereo headphone) combo jack●Battery connector●DisplayPort 1.1a●Docking connector●HP S

Category Description Preinstalled with Microsoft Office:●Windows 7 Home Basic 32-bit with Office Starter (emerging markets only)●Windows 7 Home Premi

Category Description Web-only support:●Windows XP Pro 32-bit●Windows 7 Enterprise 64- and 32-bit●Windows 7 Ultimate 64- and 32-bitServiceability End

2 External component identificationDisplayItem Component Description(1) WLAN antennas (2)* Send and receive wireless signals to communicatewith WLANs

Item Component Description(5) Webcam (select models only) Records video and captures still photographs.To use the webcam, select Start > All Progra

KeysNOTE: Your computer may look slightly different from the illustration in this section.Item Component Description(1) esc key Displays system inform

LightsNOTE: Your computer may look slightly different from the illustration in this section.Item Component Description(1) Wireless light●Off: An integ

TouchPadNOTE: Your computer may look slightly different from the illustration in this section.Item Component Description(1) Pointing stick Moves the p

© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

FrontNOTE: Your computer may look slightly different from the illustration in this section.Item Component Description(1) Wireless light●White: An inte

Left sideNOTE: Your computer may look slightly different from the illustration in this section.Item Component Description(1) Security cable slot Attac

Right sideNOTE: Your computer may look slightly different from the illustration in this section.Item Component Description(1) Media Card reader Suppor

Item Component Description(3) USB 3.0 charging port Connects an optional USB 3.0 device and providesenhanced USB power performance. The USB 3.0chargin

BottomNOTE: Your computer may look slightly different from the illustration in this section.Item Component Description(1) Vents (2) Enables airflow to

Item Component Description(6) Docking connector Connects an optional docking device.(7) Battery release latch Releases the battery.Bottom17

3 Illustrated parts catalog18 Chapter 3 Illustrated parts catalog

Service tagWhen ordering parts or requesting information, provide the computer serial number and model numberprovided on the service tag. It is necess

Computer major components20 Chapter 3 Illustrated parts catalog

Item Component Spare part number(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assemblyspare pa

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

Item Component Spare part number For use in Turkey 693363-141 For use in the United Kingdom and Singapore 693363-031 For use in the United States 6

Item Component Spare part number For use in Taiwan 693362-AB1 For use in Thailand 693362-281 For use in Turkey 693362-141 For use in the United Ki

Item Component Spare part number(10) Speakers (include cables and 4 rubber isolators) 693354-001(11) RTC battery 651038-001(12) Power switch board (in

Item Component Spare part number Solid-state drive (not illustrated, does not include bracket, connector, or screws): 256-GB SATA III self-encryptin

Display assembly subcomponentsItem Component Spare part number(1) Display bezel: For use on computer models equipped with a webcam 693302-001 For us

Item Component Spare part number Display Hinge Cover Kit, includes: 693310-001(6a) Left and right display hinge caps(6b) Left and right display hinge

Cable KitItem Component Spare part number Cable Kit, includes: 693306-001(1) Audio board cable(2) Media Card reader assembly cable(3) TouchPad cable2

Mass storage devicesItem Description Spare part number(1) Hard drive (does not include hard drive bracket, hard drive connector adapter, or screws):

Miscellaneous partsComponent Spare part numberAC adapter:65-W HP Smart AC adapter (PFC, RC/V, EM, 3-wire) 693710-00165-W HP Smart AC adapter (non-PFC,

Sequential part number listingSpare part number Description490371-001 Power cord for use in North America (3-pin, black, 1.83-m)490371-011 Power cord

iv Safety warning notice

Spare part number Description657325-001 Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter668969-001 HP hs2350 HSPA+ Mobile Br

Spare part number Description693317-001 Top cover for use on computer models equipped with a fingerprint reader (includes TouchPad)NOTE: The top cover

Spare part number Description693362-141 Keyboard with pointing stick for use in Turkey (includes keyboard cable and pointing stick cable)693362-151 Ke

Spare part number Description693363-041 Keyboard with backlight and pointing stick for use in Germany (includes keyboard cable, backlightcable, and po

Spare part number Description693363-AD1 Keyboard with backlight and pointing stick for use in South Korea (includes keyboard cable,backlight cable, an

Spare part number Description694511-001 System board equipped with Intel Dual Core i7-3667U 1.80-GHz processor (SC turbo up to 2.90-GHz) for use only

4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep

Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage to thecomputer, damage to a drive, or loss of i

CAUTION: To prevent damage to the computer when you are removing or installing internalcomponents, observe these precautions:Keep components in their

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Table of contents1 Product description ... 12

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 61 screws that must be removed, replaced

Item Component Description(4) Warranty period This number describes the duration of the warrantyperiod for the computer.(5) Model description This is

BatteryDescription Spare part number6-cell, 48-Wh, 2.2-Ah 685988-0014-cell, 30-Wh, 2.0-Ah 671604-001Before disassembling the computer, follow these st

SIMNOTE: This section applies only to computer models with WWAN capability.NOTE: If there is a SIM inserted in the SIM slot, it must be removed before

Service coverDescription Spare part numberService cover 693315-001Before removing the service cover, follow these steps:1. Turn off the computer. If y

Hard driveNOTE: The hard drive spare part kit does not include the hard drive bracket, hard drive connectoradapter, or screws.Description Spare part n

2.Use the hard drive tab (2) to disconnect the hard drive from the system board and remove thehard drive from the computer.3. If it is necessary to di

Reverse this procedure to reassemble and install the hard drive.Fingerprint reader boardDescription Spare part numberFingerprint reader board (include

3.Lift the rear edge of the fingerprint reader board bracket (3), and then remove the bracket.4.Remove the fingerprint reader board and cable (4).Reve

Packaging and transporting guidelines ... 41Component replacement procedures ...

4.Remove the battery (see Battery on page 45).5. Remove the service cover (see Service cover on page 47).Remove the WLAN module:1. Disconnect the WLAN

Reverse this procedure to install the WLAN module.WWAN moduleNOTE: The WWAN module and the WLAN module are not interchangeable.Description Spare part

3.Remove the WWAN module (3) by pulling the module away from the slot at an angle.NOTE: If the WWAN antenna cables are not connected to the terminals

Memory moduleNOTE: Primary and expansion memory is installed in a stacked configuration in the bottom ofthe computer.Description Spare part number8-GB

2.Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: The computer uses two memory slots. The top slot houses the

FanDescription Spare part numberFan (includes cable) 693308-001Before removing the fan, follow these steps:1. Turn off the computer. If you are unsure

KeyboardFor use in country/region Spare partnumberFor use in country/region Spare partnumberKeyboard with backlight and pointing stick (includes keybo

For use in country/region Spare partnumberFor use in country/region Spare partnumberFor use in Hungary 693362-211 For use in Sweden and Finland 693362

3.Partially open the computer.4. Insert a screw driver or similar thin tool into the keyboard release opening in the battery bay, andthen press on the

9.Swing the top edge of the keyboard up and forward (3) until it rests upside down on thepalm rest.NOTE: The keyboard backlight cable is present on se

7 Backup and recovery ... 99Creating recovery medi

12.Release the ZIF connector (5) to which the pointing stick cable is attached, and then disconnectthe pointing stick cable (6) from the system board.

Base enclosureDescription Spare part numberBase enclosure (includes battery release latch assembly, rubber feet, and service cover releaselatch assemb

3.Disconnect the following cables from the system board:(1) Display panel cable(2) Power switch board cable(3) Speaker cable(4) Audio board cable4. Re

5.Remove the two rubber screw covers (1) and (2) in the rear corners of the base enclosure.The rubber screw covers are included in the Rubber Kit, spa

9.Disengage the base enclosure (1) from the top cover, making sure to guide the left-side wirelessantenna cables (2) through the base enclosure left-s

Audio boardNOTE: The audio board spare part kit does not include an audio board cable. The audio boardcable is included in the Cable Kit, spare part n

4.Remove the audio board (3) and cable.Reverse this procedure to install the audio board.SpeakersDescription Spare part numberSpeakers (include cables

Remove the speakers:1. Turn the base enclosure right side up, with the front toward you.2.Release the speaker cable (1) from the clips built into the

Power switch boardDescription Spare part numberPower switch board (includes cable) 693352-001Before removing the power switch board, follow these step

3.Remove the power switch board (2).Reverse this procedure to install the power switch board.Media Card reader assemblyNOTE: The Media Card reader ass

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e.Keyboard (see Keyboard on page 58)f. Base enclosure (see Base enclosure on page 63)Remove the Media Card reader assembly:1. Release the ZIF connecto

4.Release the ZIF connector to which the Media Card reader assembly cable is attached, and thendisconnect the Media Card reader assembly cable (3) fro

e.Keyboard (see Keyboard on page 58)f. Base enclosure (see Base enclosure on page 63)Remove the RTC battery:▲Use a thin, non-conductive tool (1) to re

System boardNOTE: The system board spare part kit includes replacement thermal material.Description Spare part numberFor use in all countries and regi

NOTE: When replacing the system board, be sure that the following components are removed fromthe defective system board and installed on the replaceme

4.Release the ZIF connector to which the Smart Card reader board cable is connected, and thendisconnect the Smart Card reader board cable (2) from the

g.Base enclosure (see Base enclosure on page 63)h. System board (see System board on page 75)Remove the heat sink:1. Following the 1, 2, 3, 4 sequence

Reverse this procedure to install the heat sink.Smart Card reader assemblyDescription Spare part numberSmart Card reader assembly (includes cable) 693

3.Remove the Smart Card reader assembly (3).Reverse this procedure to install the Smart Card reader assembly.Top coverNOTE: The top cover spare part k

d.WWAN module (see WWAN module on page 53)e. Fan (see Fan on page 57)f.Keyboard (see Keyboard on page 58)g. Base enclosure (see Base enclosure on page

1 Product descriptionCategory DescriptionProduct Name HP EliteBook 2170p Notebook PCProcessors●Intel® Dual Core® i7-3667U 1.80-GHz processor (SC turbo

4.Disengage the top cover (1) from the display assembly, making sure to guide the left-side wirelessantenna cables (2) through the top cover left-side

Display assembly subcomponentsNOTE: The display assembly is spared at the subcomponent level only. For more display assemblyspare part information, se

c.Remove the display clutch cover (3).The display clutch cover is available using spare part number 693311-001.d. Flex the inside edges of the bottom

2.If it is necessary to replace the display hinges, display hinge covers, and/or display hinge caps:a. Remove the two Phillips PM2.0×4.2 screws (1) th

3.If it is necessary to replace the display panel:a. Remove the four Phillips PM2.0×4.2 screws (1) that secure the display panel to thedisplay enclosu

f.Disconnect the display panel cable (6) from the display panel.g. Remove the display panel.The display panel is available using spare part number 693

5.If it is necessary to replace the webcam/microphone module:CAUTION: Handle the webcam/microphone module with caution. The module has a thinprofile a

c.Remove the WLAN antenna cables and transceivers (3). The WLAN antenna cables andtransceivers are included in the Antenna Kit, spare part number 6932

c.Remove the WWAN antenna cables and transceivers (3). The WWAN antenna cables andtransceivers are included in the Antenna Kit, spare part number 6932

5 Computer Setup (BIOS) andAdvanced System DiagnosticsComputer Setup, or Basic Input/Output System (BIOS), controls communication between all the inpu