HP EliteBook Folio 1020 G1 Notebook PC Uživatelský manuál Strana 79

  • Stažení
  • Přidat do mých příruček
  • Tisk
  • Strana
    / 86
  • Tabulka s obsahem
  • ŘEŠENÍ PROBLÉMŮ
  • KNIHY
  • Hodnocené. / 5. Na základě hodnocení zákazníků
Zobrazit stránku 78
B Troubleshooting
The following sections are included in this appendix:
Troubleshooting resources
Access website links and additional information about the computer through HP Support Assistant. To
access HP Support Assistant on the Start screen, select the HP Support Assistant app.
NOTE: Some checkup and repair tools require an Internet connection. HP also provides additional tools
that do not require an Internet connection.
Contact HP support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support,
go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
Choose from the following types of support:
Chat online with an HP technician.
NOTE: When chat is not available in a particular language, it is available in English.
Find HP support worldwide telephone numbers.
Locate an HP service center.
Resolving issues
The following sections describe several common issues and solutions.
The computer is unable to start up
If the computer does not turn on when you press the power button, the following suggestions may help you
determine why the computer does not start up:
If the computer is plugged into an AC outlet, plug another electrical device into the outlet to be sure that
the outlet is providing adequate power.
NOTE: Use only the AC adapter provided with the computer or one approved by HP for this computer.
If the computer is plugged into an external power source other than an AC outlet, plug the computer into
an AC outlet using the AC adapter. Be sure that the power cord and AC adapter connections are secure.
The computer screen is blank
If the screen is blank but you have not turned o the computer, one or more of these settings may be the
cause:
The computer may be in the Sleep state. To exit Sleep, briey press the power button. Sleep is an
energy-saving feature that turns o the display. Sleep can be initiated by the system while the computer
is on but is not in use, or when the computer has reached a low battery level. To change these and other
ENWW Troubleshooting resources 69
Zobrazit stránku 78
1 2 ... 74 75 76 77 78 79 80 81 82 83 84 85 86

Komentáře k této Příručce

Žádné komentáře