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HP E5000 Messaging System for Microsoft
Exchange Administrator Guide
Abstract
This document explains how to install, configure, and maintain all models of the HP E5000 Series Messaging System for
Microsoft Exchange. The intended audience is decision makers, IT support staff, and project managers involved in planning
and deploying Microsoft Exchange Server 2010 solutions. For more information on Exchange 2010 terminology and best
practices, go to http://www.hp.com/solutions/activeanswers/exchange. For the latest version of this guide, go to www.hp.com/
support/manuals. Select Solution appliances in the solutions group, and then select an E5000 product.
HP Part Number: 5697-1789
Published: June 2012
Edition: 3
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Shrnutí obsahu

Strany 1 - Exchange Administrator Guide

HP E5000 Messaging System for MicrosoftExchange Administrator GuideAbstractThis document explains how to install, configure, and maintain all models o

Strany 2

2 Preparing to install the messaging systemBefore you install the messaging system, plan how you will integrate the system into your networkand whethe

Strany 3 - Contents

Figure 97 Removing the SAS I/O module8. Extend the drive drawer (Figure 54 (page 75)):a. Press upward on the release button on the hard drive drawer (

Strany 4 - 4 Contents

Figure 99 Removing the plug bracket from the coil power plug10. Unplug the coil power assembly from the midplane board (Figure 100 (page 101)).Figure

Strany 5 - Contents 5

Replacing the drive drawer1. Unlock the side enclosure rail and push it into the back enclosure (Figure 102 (page 102)).2. Align the bottom replacemen

Strany 6 - 6 Contents

Figure 104 Connecting the coil power assembly to the midplane board5. Reattach the plug bracket (1, Figure 105 (page 103)) to the coil power plug and

Strany 7 - Hardware components

Figure 106 Pushing the drive drawer into the system enclosure7. Replace the top back panel.8. Replace the drive fan module.9. Replace both SAS I/O mod

Strany 8 - Software components

2. Extend the hard drive drawer (Figure 107 (page 105)):a. Press upward on the release button on the hard drive drawer (1).b. Pull the drawer handle d

Strany 9 - Software components 9

Replacing the drive drawer hard drive1. Install the hard drive (Figure 109 (page 106)):a. Insert the replacement hard drive with the lever in the open

Strany 10 - Network connections

4. Extend the hard drive drawer (Figure 110 (page 107)):a. Press upward on the release button on the hard drive drawer (1).b. Pull the drawer handle d

Strany 11

Figure 112 Unplugging the coil power assembly7. Press the release mechanism on the side rail (1, Figure 113 (page 108)), and then pull the harddrive d

Strany 12 - 2. Replication network cable

8. Lift the release tab on the side or bottom rail (1, Figure 114 (page 109)), and then slide therail toward the front of the drive drawer to remove t

Strany 13 - Network connections 13

Figure 3 Network ports6. Server 2, Mezzanine NIC, port 21. Server 1, NIC port 17. Server 1, Mezzanine NIC, port 22. Server 2, NIC port 18. Server 2, M

Strany 14 - Verify the kit contents

Figure 116 Partially installing the drive drawer3. Pull the cable slightly out of the coil power plug and connect it to the midplane board(Figure 117

Strany 15 - 1. Messaging system enclosure

Figure 118 Reattaching the plug bracket to the coil power plug5. Push the drive drawer fully back into the system enclosure (1, Figure 119 (page 111))

Strany 16

3. Extend the hard drive drawer (Figure 120 (page 112)):a. Press upward on the release button on the hard drive drawer (1).b. Pull the drawer handle d

Strany 17 - Power on the messaging system

Figure 122 Unplugging the coil power assembly6. Press the release mechanism on the side rail (1, Figure 123 (page 113)), and then pull the harddrive d

Strany 18

Replacing the enclosure rails1. Align the replacement rail, and then attach it by sliding the rail toward the front of the enclosure(Figure 125 (page

Strany 19

Figure 127 Connecting the coil power assembly to the midplane board4. Reattach the plug bracket (1, Figure 128 (page 115)) to the coil power plug and

Strany 20 - CustomerEMU-dnsName>

Figure 129 Pushing the drive drawer into the system enclosure6. Replace the enclosure as described in “Inserting the system enclosure into the rack” (

Strany 21 - 4. Mouse

4. Place the server blade on a flat, level work surface.WARNING! To reduce the risk of personal injury from hot surfaces, allow the drives andthe inte

Strany 22

3. Remove the server blade hard drive (Figure 132 (page 118)):a. Press the release button (1).b. Pull the release lever (2).c. Remove the hard drive (

Strany 23 - Configuring server software

Removing and replacing the 1210m controller board componentsRemoving the 1210m controller cardWARNING! Wear gloves or use care when removing the capac

Strany 24

• Management network◦ The default setting is dynamic (DHCP) addressing, but you can change this setting asneeded.◦ HP recommends that the management n

Strany 25

9. Remove the capacitor pack (2, Figure 136 (page 120)).The 1210m cache module (1) and the 1210m controller card (3) are also shown.Figure 136 Removin

Strany 26

Replacing the 1210m controller card1. Install the cache module and capacitor in the cache module slot of the replacement controller.2. Close the eject

Strany 27

4. Remove the server blade (Figure 139 (page 122)):a. Push the button to release the handle (1).b. Pull the handle toward you (2).c. Remove the server

Strany 28

Figure 141 Removing the cache module and the capacitor packNOTE: Be sure to first remove the capacitor pack bracket.9. Disconnect the capacitor pack c

Strany 29

2. Complete the following (Figure 143 (page 124)):a. Install the replacement cache module in the cache module slot (1).b. Close the ejector latches on

Strany 30

6. The original capacitor pack is connected to a cache module, so observe the cache moduleLEDs:• If the amber cache LED is solid, data transfer to the

Strany 31

NOTE: Be sure to first remove the capacitor pack bracket.9. Disconnect the capacitor pack cable on the top of the cache module (Figure 147 (page 126))

Strany 32 - Next steps

3. To power off the server blade, click Start and then select Shut down. Verify the server bladeis shut down before continuing.4. Remove the server bl

Strany 33

8 Messaging system recoveryThis chapter describes how to use the E5000 System Recovery DVD that is provided with yourmessaging system.System Recovery

Strany 34 - Configuring Alerts and Email

To create a system recovery USB flash drive:1. Obtain a blank 4 GB or larger USB flash drive.2. Insert the USB flash device into your workstation or l

Strany 35

Figure 5 Typical E5500/5700 network configuration4. Domain controller1. Client/MAPI network5. Connection to EMU2. Replication network cable6. Manageme

Strany 36

• C:\ExchangeDatabases\VOL2• C:\ExchangeDatabases\VOL3Restoration in nonproduction environmentsIf the E5300 Messaging System was in a nonproduction en

Strany 37

9 Support and other resourcesContacting HPHP technical supportFor worldwide technical support information, see the HP support website:http://www.hp.co

Strany 38 - HP System Management Homepage

• http://www.hp.com/storage/whitepapers• http://www.hp.com/solutions/activeanswers/exchangeMicrosoft websitesFor additional Microsoft information, see

Strany 39 - Enclosure

10 Documentation feedbackHP is committed to providing documentation that meets your needs. To help us improve thedocumentation, send any errors, sugge

Strany 40 - 6. PCIe module2. LOM module

A Managing the EMUThis chapter describes how to manage the EMU using the CLI or the Enclosure Manager physicalinterface.CLI referenceThe CLI is the pr

Strany 41

AuthenticationThis section defines EM authentication CLI functions.ADD SSHKEYSyntaxADD SSHKEY <end marker><newline><certificate><

Strany 42 - Using the System Manager

RestrictionsNoneDOWNLOAD SSHKEYSyntaxDOWNLOAD SSHKEY <url>DescriptionDownloads an authorized key file to use with Secure Shell 2, which can cont

Strany 43 - Hardware Status

SET PASSWORDSyntaxSET PASSWORD ["<password>"]DescriptionSets the password of the user who entered the command. The <password> pa

Strany 44 - Exchange Status

SHOW SSHFINGERPRINTSyntaxSHOW SSHFINGERPRINTDescriptionDisplays the key fingerprint of the host public key of the Enclosure Manager.RestrictionsNoneSH

Strany 45 - Firmware

DISABLE NTPSyntaxDISABLE NTPDescriptionDisables the synchronizing of time and date with a remote server using the NTP protocol. Doesnot clear any NTP

Strany 46

3 Installing the messaging systemThis chapter explains how to install the messaging system hardware.Verify the kit contentsRemove the contents, ensuri

Strany 47 - Component LEDs

Table 15 Universal time zone settings (continued)WSUGreenwichEtc/GMT+11Etc/GMT-6Etc/GMT+0ZuluHSTEtc/GMT-12Etc/GMT+6Etc/GMT-1METEtc/GMT+12Etc/GMT-7Etc/

Strany 48 - Table 3 Front LED status

Restrictions• IPv4 addresses must be in the form ###.###.###.###, where each ### ranges from 0 to255.• IPv6 addresses must be formed without the netwo

Strany 49 - Figure 35 Hard drive LEDs

SHOW CONFIGSyntaxSHOW CONFIGDescriptionDisplays the script required to recreate the settings of the enclosure. Passwords are not includedfor any user.

Strany 50

SHOW DATESyntaxSHOW DATEDescriptionDisplays the current date, time, and time zone settings of the internal Real Time Clock of theEnclosure Manager.Res

Strany 51

RestrictionsNoneSHOW ENCLOSURE DRIVE DRAWERSyntaxSHOW ENCLOSURE DRIVE DRAWERDescriptionDisplays the state of the enclosure drive drawer. State values

Strany 52 - Figure 40 Power supply LEDs

DescriptionDisplays the following general information and current status for the specified power supply orrange of power supplies:• Status (OK, Degrad

Strany 53

SHOW FRUSyntaxSHOW FRUDescriptionDisplays summary information on field replaceable units (FRUs) within the enclosure. Informationprovided in this sect

Strany 54 - Drive Fan — Fan 2

RestrictionsThe enclosure must be powered on, otherwise, iLO has no power and cannot sense temperatureor send data to the EM.Internet controlThe follo

Strany 55 - Using Recovery LUN Manager

Restrictions• <ip address> and <netmask> must be in the form ###.###.###.###, where each ###ranges from 0 to 255.• <domain name> is

Strany 56 - Using Storage Viewer

SET IPCONFIG STATICSyntaxSET IPCONFIG STATIC <ip address> <netmask> [<gateway>]DescriptionConfigures the IP settings for the EM to s

Strany 57 - Using Storage Viewer 57

1. If your messaging system is delivered in a rack, proceed to Step 2. If you ordered the messagingsystem without the rack, install the rail kit and e

Strany 58 - HP Support websites

Restrictions• <bay#> must be 1 or 2.• Use of the FORCE option can cause a server blade to lose data and possibly to becomeunstable.POWERON SERVE

Strany 59 - HP 1210m Volume Online Tool

NOTE: Because the EMU hardware cannot determine if a blade is physically present unlessenclosure power is on, the EM reports the warning that the blad

Strany 60

SHOW SERVER LISTSyntaxSHOW SERVER LISTDescriptionDisplays a brief iLO and status description of all server blades. For a longer description, use SHOWS

Strany 61 - Upgrading E5000 software

DescriptionDownloads a previously saved configuration script file from a specific IP host then executes it. Thiscommand should be used to recover conf

Strany 62

SET EM NAMESyntaxSET EM NAME "<EM name>"DescriptionSets the user defined string reported with SHOW EM STATUS. The system responds with

Strany 63

standby power is on. The Unit Identification LED displays as steady on, off, or one of two blinkingspeeds. The system confirms the operation. There is

Strany 64 - Figure 50 Firmware tab

UPLOAD CONFIGSyntaxUPLOAD CONFIG {<URL>}DescriptionUploads a script to the specified URL, which duplicates the current runtime configuration. Su

Strany 65

RestrictionsThe remote system log server address must be configured before enabling remote system logging.SET REMOTE SYSLOG PORTSyntaxSET REMOTE SYSLO

Strany 66

Restrictions• <bay#> must be 1 or 2.• This command can only function if enclosure power is on. Because the EMU hardware cannotdetermine if a bla

Strany 67 - Upgrading hardware components

DescriptionOpens a Text Console session to the iLO specified by the server bay number. Exit from the sessionwith ‘exit’.RestrictionsThis command can f

Strany 68

Cable expansion disk enclosuresThe following figures show the correct cabling of expansion disk enclosures to the messagingsystem chassis. Numbers rep

Strany 69 - Customer self repair

DescriptionSets script mode on or off. script mode prevents commands from prompting for input or confirmation.All actions are performed without confir

Strany 70 - Replaceable parts

Using the Enclosure Manager physical interfaceThe primary interface to the Enclosure Manager is the Ethernet LAN port, which is intended forremote man

Strany 71 - Replaceable parts 71

Restore Factory Defaults (Fd)You might be replacing an EM or reconfiguring a messaging system. The action resets the EMUaddress to a link local IP add

Strany 72

4. Release the UP button.The system sets the EM to Link local mode and exits the menu mode. This event is also loggedin the EM syslog and takes effect

Strany 73 - Verifying component failure

B E5000 Error CodesE5000 Configuration WizardResolutionDescriptionErrorCodeSee the error message for details. Contact HP support andprovide these deta

Strany 74 - Wait times for hard disks

ResolutionDescriptionErrorCodeRefer to the error message for details that will accompany thismessage. Contact HP support and provide these details.Err

Strany 75

ResolutionDescriptionErrorCodeSee the error message for details. Contact HP support andprovide these details.Unhandled exception on the Alert Emailsco

Strany 76

ResolutionDescriptionErrorCodeCall HP Support.Class specific storage query failed. Could betiming or problem with specific class.266Verify that System

Strany 77

ResolutionDescriptionPhaseErrorCodeVerify that C:\ExchangeDatabases\VOLx exists(disks are online). You may need to replace physicalEDT Error: Expected

Strany 78 - Removing the midplane board

ResolutionDescriptionErrorCodeProgram Files (x86)\Hewlett-Packard\E5000\HPFirmware Update Tool\ .See the error message for details. The UpgradeSelecte

Strany 79

Figure 8 E5700 maximum configuration with four expansion disk enclosures1. E57002–5. Expansion disk enclosures6. SAS cable connecting expansion disk e

Strany 80 - Replacing the midplane board

ResolutionDescriptionErrorCodeSee the error message for details. This list must be cleared toforce a discovery. No action required.(I) Error clearing

Strany 81 - Removing the SAS I/O module

ResolutionDescriptionErrorCodethat there are no unsupported enclosures attached. Thesupported enclosures are D2600 and D2700.See the error message for

Strany 82 - Replacing the SAS I/O module

ResolutionEventLogEntryTypeDescriptionErrorCodeCheck the provider logs for details.Retry query to provider after threeminutes.WarningEnclosure Provide

Strany 83 - Removing the fan module

ResolutionRoot causeType/SeverityDescriptionErrorCodedirectory or permissions are notconfigured properly on this file.remove the current firmwarebundl

Strany 84 - Replacing the fan module

ResolutionRoot causeType/SeverityDescriptionErrorCodeRetry the discovery operation.The system was too busy torespond or the Smart ComponentError/Criti

Strany 85 - Removing the power supply

ResolutionRoot causeType/SeverityDescriptionErrorCodeEnsure that connectivity betweenthe Enclosure Manager and theThe Enclosure Manager cannotbe reach

Strany 86 - Replacing the power supply

C TroubleshootingThis appendix addresses common issues and provides information to resolve them.E5000 Configuration WizardResolutionIssueYou are unabl

Strany 87 - Removing the PCIe module

ResolutionIssueThe disk LUNs/volumes are not set up correctly.• Ensure that all disks are fully seated and run the E5000Configuration Wizard again.• R

Strany 88 - Replacing the PCIe module

ResolutionIssueThe witness server or share cannot be contacted or used.• Open the Exchange Management Shell or the ExchangeManagement Console and run:

Strany 89 - Removing the EMU module

PerformanceResolutionIssueRebalance the load using using theRedistributeActiveDatabases.ps1 scriptAll databases are mounted on one server.The System M

Strany 90 - Replacing the EMU module

1. Connect a system (the configuration system) in the environment or a laptop to the EMU port(Figure 9 (page 18)). You can use either a crossover or a

Strany 91

D Regulatory compliance noticesThis section contains regulatory notices for the HP ______________________.Regulatory compliance identification numbers

Strany 92

off and on, the user is encouraged to try to correct the interference by one or more of the followingmeasures:• Reorient or relocate the receiving ant

Strany 93 - Removing the front bezel

Japanese noticesJapanese VCCI-A noticeJapanese VCCI-B noticeJapanese VCCI markingJapanese power cord statementKorean noticesClass A equipmentClass B e

Strany 94 - Replacing the front bezel

Taiwanese noticesBSMI Class A noticeTaiwan battery recycle statementVietnamese noticeTaiwanese notices 183

Strany 95

Laser compliance noticesEnglish laser noticeThis device may contain a laser that is classified as a Class 1 Laser Product in accordance withU.S. FDA r

Strany 96

German laser noticeItalian laser noticeJapanese laser noticeLaser compliance notices 185

Strany 97

Spanish laser noticeRecycling noticesEnglish recycling noticeDisposal of waste equipment by users in private household in the European UnionThis symbo

Strany 98

Bulgarian recycling noticeИзхвърляне на отпадъчно оборудване от потребители в частни домакинства в ЕвропейскиясъюзТози символ върху продукта или опако

Strany 99 - Removing the drive drawer

Estonian recycling noticeÄravisatavate seadmete likvideerimine Euroopa Liidu eramajapidamistesSee märk näitab, et seadet ei tohi visata olmeprügi hulk

Strany 100

Greek recycling noticeΑπόρριψη άχρηοτου εξοπλισμού από ιδιώτες χρήστες στην Ευρωπαϊκή ΈνωσηΑυτό το σύμβολο σημαίνει ότι δεν πρέπει να απορρίψετε το πρ

Strany 101

4. Configure the EMU:a. Connect to the Enclosure Manager software using an ssh compatible tool like PuTTY. Inthe PuTTY session basic options, enter th

Strany 102 - Replacing the drive drawer

Lithuanian recycling noticeNolietotu iekārtu iznīcināšanas noteikumi lietotājiem Eiropas Savienības privātajās mājsaimniecībāsŠis simbols norāda, ka i

Strany 103

Slovak recycling noticeLikvidácia vyradených zariadení používateľmi v domácnostiach v Európskej úniiTento symbol znamená, že tento produkt sa nemá lik

Strany 104

Battery replacement noticesDutch battery noticeFrench battery notice192 Regulatory compliance notices

Strany 105

German battery noticeItalian battery noticeBattery replacement notices 193

Strany 106

Japanese battery noticeSpanish battery notice194 Regulatory compliance notices

Strany 107

GlossaryCAS Client Access Server. The client access server role is one of five distinct server roles for MicrosoftExchange Server 2010. It supports th

Strany 108

IndexSymbols1210m cache moduleremoving and replacing, 1212-port 1GB Ethernet I/O moduleLED behavior, 512-port 1GB Mezz A and B I/O moduleLED behavior,

Strany 109

restoring the system, 128failure of componentverifying, 73Federal Communications Commission notice, 180firmwarechecking for version upgrade, 45, 66upd

Strany 110

removing and replacing, 85power UID button assemblyremoving and replacing, 84product numberlocating , 14Rrack railsremoving and replacing, 116Rack sta

Strany 111 - Removing the enclosure rails

TTaiwanese notices, 183technical support see Support websitestroubleshooting tools, 34component LEDs, 47EMU CLI SHOW commands, 55Event Notifer, 34Insi

Strany 112

© Copyright 2011, 2012 Hewlett-Packard Development Company, L.P.Confidential computer software. Valid license from HP required for possession, use or

Strany 113

CustomerEMU-dnsName> set passwordNew Password: ********Confirm : ********Changed password for the "Administrator" user account.Custom

Strany 114 - Replacing the enclosure rails

Figure 12 Keyboard, mouse, and monitor1. Messaging system enclosure2. Monitor3. Keyboard4. MouseAdding expansion disk enclosures to an installed messa

Strany 115

2. Run the E5000 Configuration Wizard on the first server manually from the All Programsshortcut. The wizard recognizes the new storage and creates ne

Strany 116 - Removing the server blade

4 Configuring the messaging system softwareThis chapter explains how to configure system software using the E5000 Configuration Wizardand how to deplo

Strany 117 - Replacing the server blade

IMPORTANT:• By default, the Replication network is set to a static network (10.0.0.0/30) with IP10.0.0.1 on the first node and 10.0.0.2 on the second

Strany 118

5. The wizard displays the status of tasks it must complete before continuing. If the wizard findserrors, it reports them and stops. You must exit the

Strany 119

Figure 15 Computer name10. Review the summary report and complete the configuration. The Summary screen lists theconfiguration settings you have made.

Strany 120

IMPORTANT: Before proceeding:• Install any available software updates as described in “Upgrading E5000 software” (page 61).• Ensure that the Active Di

Strany 121

2. The End User License Agreement Confirmation screen appears. After reading and acceptingthe agreements, click Next.The Jetstress screen appears (Fig

Strany 122

Once you make a selection or if you choose to skip the Jetstress test, click Next. ThePrerequisite Checks screen appears (Figure 18 (page 29)).4. The

Strany 123 - Replacing the cache module

Contents1 HP E5000 Messaging Systems for Microsoft Exchange...7Features...

Strany 124 - Removing the capacitor pack

Shell, or additional addresses can be added later using the Set-AvailabilityGroupPowerShell command.• Witness server name. See http://technet.microsof

Strany 125

Figure 19 Deployment statusWhen the process completes, you are prompted to reboot the server. After the reboot, log inagain with Exchange administrato

Strany 126 - Removing the Mezzanine NIC

8. After Microsoft Exchange is deployed on the Bay 2 server, accept the prompt to run theAnalyzer. The Microsoft Exchange Best Practices Analyzer wind

Strany 127 - Replacing the Mezzanine NIC

each server in the DAG, you must use an external load balancing method. Two possible methodsare:• Use a hardware load balancer.• Use the Exchange data

Strany 128 - 8 Messaging system recovery

5 Monitoring and troubleshooting the messaging systemThe messaging system provides several monitoring and troubleshooting options. You can accessthe f

Strany 129

2. Expand the tree under System Manager.3. In the tree, select Alerts and Email.Figure 21 Configuring Alerts and Email4. Do one of the following:• Sel

Strany 130 - 130 Messaging system recovery

Figure 22 Alert and Email settings5. Complete the following fields:• Name—Enter the name of a recipient (for example, John Doe).• Recipient address—En

Strany 131 - 9 Support and other resources

Figure 23 Send test email7. Click Save. The name of the recipient is displayed on the main Alerts and Email window.To configure the SNMP settings:1. I

Strany 132 - Rack stability

HP System Management HomepageThe HP System Management Homepage (SMH) is a web-based interface that consolidates andsimplifies single system management

Strany 133 - 10 Documentation feedback

Figure 24 System Management Homepage main pageThe page provides system, subsystem, and status views of the server and displays groupings ofsystems and

Strany 134 - A Managing the EMU

Best practices for replacing components...69During replacement of the

Strany 135 - Authentication

NOTE: A large number of disk errors may indicate that an I/O module has failed. Inspect theI/O module LEDs on the messaging system and any expansion d

Strany 136 - 136 Managing the EMU

NetworkThis section shows the status of the network connections.StorageThis section displays information about the following components:• Storage Syst

Strany 137 - Authentication 137

NOTE: If read or write cache is enabled the value displayed is 2; otherwise, the value is 3.The Storage Pools page also displays a list of disk drives

Strany 138 - Time functions

Table 1 (page 43) shows the description for the messaging system status tray check mark color.Table 1 System status tray descriptionDescriptionIcon ch

Strany 139

Figure 29 Hardware statusExchange StatusThe Exchange Status tab provides the overall Microsoft Exchange configuration status (by default).Select any c

Strany 140 - 140 Managing the EMU

Figure 30 Exchange statusFirmwareThe Firmware tab indicates whether the firmware of a component is outdated. If the specific firmwarerequires that you

Strany 141 - Inventory and status

Figure 31 FirmwareReportsThe Reports tab gathers logs for the hardware, software, Microsoft Windows system configuration,and the Microsoft Exchange di

Strany 142 - 142 Managing the EMU

Figure 32 ReportsComponent LEDsLEDs indicate the status of hardware components. This section provides images of the componentLED locations and describ

Strany 143 - Inventory and status 143

Table 2 Server blade LEDs status (continued)StatusDescriptionItemOFF = No remote managementGreen = NormalHealth LED2Flashing = BootingAmber = Degraded

Strany 144 - 144 Managing the EMU

Table 3 Front LED status (continued)StatusDescriptionItemFlashing amber (1 Hz) = A predictive failure alert has been received forthis drive. Replace t

Strany 145 - Inventory and status 145

10 Documentation feedback...133A Managing the EMU...

Strany 146 - 146 Managing the EMU

Table 4 SAS hard drive LED combinations (continued)StatusDescriptionItemrebuilt.<and>Drive is not rebuilding<and>Drive is not a member of

Strany 147 - Internet control

Table 5 1210m Cache module controller LED status (continued)StatusDescriptionItemGreen flashing (2 Hz) alternating with amber; amber flashing(2 Hz) al

Strany 148 - 148 Managing the EMU

Table 7 HP 2-port 1 GB Ethernet I/O modules LEDs statusStatusDescriptionItemSolid green when module health is goodModule health LED1OFF* when module h

Strany 149 - Server management

Table 9 Power supply LED statusStatusDescriptionItemGreen = Power on and power supply functioning properly.Power supply1OFF = One or more of the follo

Strany 150 - 150 Managing the EMU

Table 11 SAS I/O module LEDs statusStatusDescriptionItemGreen* = HealthySAS Port 11, 2Amber = IssueGreen* = HealthySAS Port 23, 4Amber = IssueGreen =

Strany 151 - Server management 151

EMU CLI SHOW commandsUse the EMU CLI SHOW commands described in “Managing the EMU” (page 134) to obtain additionalinformation about component status a

Strany 152 - Enclosure control

Figure 44 Recovery LUN ManagerUsing Storage ViewerYou can access Storage Viewer from Manage Storage under System Manager or from the Startmenu on the

Strany 153 - Enclosure control 153

Figure 45 Storage Viewer (LUNs view)You can also view details about each drive – bay location, ID, serial number, size, health, andmodel number. In th

Strany 154 - 154 Managing the EMU

HP Support websitesUse the “Support and troubleshooting” task at the HP Support & Drivers website (http://www.hp.com/go/support) to troubleshoot p

Strany 155 - Enclosure control 155

Manager. A dedicated server is recommended to host both HP Systems Insight Manager andHP Insight Remote Support Advanced.To implement Insight Remote S

Strany 156 - Forensic

Japanese power cord statement...182Korean notices...

Strany 157 - Forensic 157

To install the tool:1. Navigte to the C:\hpnas\support directory on the server blade.2. Double click Volume_Manager_Install.msi.To use the tool:1. Nav

Strany 158 - 158 Managing the EMU

6 Upgrading the messaging systemThe E5000 Messaging System is comprised of a common hardware platform containing two serverblades. Each server runs Wi

Strany 159 - Session 159

1. Log in to Server 1 as Domain Administrator.2. Go to www.hp.com/go/support.3. Select Drivers and software.4. Enter E5000 in the Enter a product name

Strany 160 - 160 Managing the EMU

firmware versions are currently installed. See “HP System Management Homepage” (page 38)for more information.Figure 49 System summary tab4. If a firmw

Strany 161 - Reboot EM (bE)

Figure 50 Firmware tab5. On the Firmware tab, select the box next to each component to be upgraded.6. Click Apply Updates. The status reports that an

Strany 162 - Set DHCP IP Address (dH)

Figure 51 Component selected for updateCAUTION: When upgrading the 1210m controller firmware, HP recommends that youperform the upgrade in the followi

Strany 163 - Exit Button Menu

Figure 52 Firmware status8. Open the Firmware tab in the System Manager and verify that the upgrade was successful.You can also check the upgrade stat

Strany 164 - B E5000 Error Codes

10. Power off the HP E5000 enclosure.11. Push the other server blade back into the enclosure.12. Reconnect the expansion disk enclosures.13. Power on

Strany 165

3. Power off the messaging system enclosure by pressing and holding down the power buttonlocated on the back of the enclosure.4. Disconnect the power

Strany 166 - System Manager

7 Removing and replacing hardware componentsThis chapter describes procedures for removing and replacing hardware components.Customer self repairHP cu

Strany 167

1 HP E5000 Messaging Systems for Microsoft ExchangeThe HP E5000 Messaging System for Microsoft Exchange (“messaging system”) is an integratedhardware-

Strany 168 - Firmware Update

Identifying the spare partParts have a nine-character spare part number on their label. For some spare parts, the part numberis available in the syste

Strany 169

Figure 53 Exploded view of the systemTable 12 (page 72) lists the CSR replaceable parts for the system.Replaceable parts 71

Strany 170 - Storage Viewer

Table 12 Messaging system replaceable partsReplacement type (Cold,Warm, Hot)CSR availabilityPart numberReplaceable unit (RU)ItemColdOptional631117-001

Strany 171 - CSP WBEM Providers

Table 12 Messaging system replaceable parts (continued)Replacement type (Cold,Warm, Hot)CSR availabilityPart numberReplaceable unit (RU)ItemWarmOption

Strany 172

the controller enclosure blinks. See “HP System Management Homepage” (page 38) for moreinformation.• Look for a blinking amber LED on the component. S

Strany 173

Removing the system enclosure from the rack1. Extend the hard drive drawer (Figure 54 (page 75)):a. Press upward on the release button on the hard dri

Strany 174

7. Unscrew the retaining screws from the bezel ears, and then remove the enclosure from therack.WARNING! The system enclosure is heavy, even after rem

Strany 175

4. Remove the top back panel by pressing the panel release button and lifting the latch to slidethe top back panel off.5. Open the release handle (1,

Strany 176 - C Troubleshooting

Removing and replacing the midplane boardRemoving the midplane board1. Verify the failed component as described in “Verifying component failure” (page

Strany 177 - Exchange Deployment Tool

8. Unplug the coil power assembly from the midplane board (Figure 61 (page 79)).Figure 61 Unplugging the coil power assembly9. Extend the server blade

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Figure 1 Front view1. Disk drive drawer2. Server blade 1, Bay 13. Server blade 2, Bay 24. Chassis fault LEDFigure 2 Rear view1. System fan2. HP 2-port

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12. Complete the following (Figure 64 (page 80)):a. Loosen the two thumbscrews holding midplane board in place (1).b. Pull the captive locking pin out

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11. Replace the top back panel.12. Reinsert all rear components in the enclosure.13. Replace the enclosure in the rack as described in “Inserting the

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5. Push down on the SAS I/O module lever (2, Figure 66 (page 82)), and then remove the failedSAS I/O module (3, Figure 66 (page 82)).NOTE: You may nee

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4. Confirm the firmware version.5. Confirm that the system has resumed normal operations.Removing and replacing the fan moduleThere are two fan module

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Replacing the fan module1. Insert the replacement fan module (Figure 69 (page 84)).Figure 69 Replacing the fan module2. Verify that the replacement co

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5. Complete the following (Figure 71 (page 85)):a. Unplug the cable from the power UID button assembly (1).b. Remove the screw from the power UID butt

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Replacing the power supply1. Insert the replacement power supply.2. Plug the power cord into the power supply.3. Verify that the replacement component

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3. Verify that the replacement component is working properly by checking the associated LEDstatus.NOTE: It should take approximately 15 seconds for th

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7. Complete the following (Figure 76 (page 88)):a. Remove the two screws from the bracket of the failed PCIe module (1).b. Remove the bracket (2).c. R

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Figure 78 Installing the PCIe module3. Plug in all cables to the PCIe module in their original locations.4. Power on the server blade by pressing the

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Configuration Wizard and HP E5000 Messaging System Exchange Deployment Tool, which areused to deploy the Exchange servers and storage in their optimal

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Replacing the EMU module1. Insert the replacement EMU module and ensure the release lever locks in place (Figure 80(page 90)).Figure 80 Installing the

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8. Complete the following (Figure 81 (page 91)):a. Unplug the power cable from the server blade backplane by pinching the plug releasemechanism (1).b.

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4. Replace the midplane board (Figure 83 (page 92)):a. Pull out the captive locking pin as you lower the board into the enclosure (1).b. Push the capt

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Replacing the server airflow baffle1. Install the replacement server blade airflow baffle (Figure 85 (page 93)).Figure 85 Installing the server blade

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3. Remove all eight screws from the front bezel (1, Figure 87 (page 94)), and then lift the frontbezel up and out to remove the front bezel (2).NOTE:

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Removing and replacing the front bezel (full)NOTE: This full procedure is only required if all screws are not accessible due to the position ofthe sys

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Replacing the front bezel (full)1. Install the replacement front bezel with the handle at a 90 degree angle, making sure thebottom pins are aligned wi

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4. Complete the following (Figure 91 (page 97)):a. Disconnect the LED display board from the drive backplane by pinching the ends of theLED display bo

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4. Pull the hard drive drawer handle down 90 degrees, and slide out the hard drive drawer.5. Remove all eight screws from front bezel (1, Figure 93 (p

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Replacing the front LED display board (full)1. Complete the following (Figure 95 (page 99)):a. Install the replacement LED display board (1).b. Replac

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