HP Integrity BL860c Specifikace

HP Integrity BL860c i2, BL870c i2 & BL890ci2 Server Blade User Service GuideAbstractThis document contains specific information that is intended f

2 Site preparationThe HP Integrity BL860c i2 Server Blade does not have cooling or power systems. Cooling andpower is provided by the c-Class enclosur

DiagnosticsA suite of offline and online support tools are available to enable troubleshooting server bladeissues. In general, if the operating system

Fault management overviewThe goal of fault management and monitoring is to increase server blade availability, by movingfrom a reactive fault detectio

• Events are created by firmware or the OS and are stored in either or both of the SEL andforward progress event logs.• The iLO 3 MP displays the SEL

1. Log in with the proper username and password.NOTE: the default login and password are:login = Administratorpassword = Randomly generated password f

4. Enter sl to display the status logs. The status logs consist of:• System Event• Forward Progress• Current Boot• Previous Boot• Live Events• Clear S

3 ILO 1 2 4080230D00E10004 0000000000000000 FW_UPDATE_START 07 Jan 2010 22:31:232

Probable firmware failure areas are:• Unsupported firmware installation• Corrupt firmware installationTo troubleshoot firmware issues:1. Verify that a

Table 12 Server blade environmental specificationsNon-Operating RangeMaximum Rate of ChangeRecommendedOperating RangeOperating RangeParameter-40°C to

7 Removing and replacing componentsServer blade components listNOTE: Part numbers are found by using the part nomenclature from this list to select th

Table 13 CRU List (continued)Boards and Cards456978-001HP Dual Port 8Gbps Fibre Channel HBA Mezzanine Card(Emulex) (part number 456972-B21)455869-001H

20% to 80%Operating5% to 95%Non-operating1All temperature ratings shown are for sea level. An altitude derating of 1°C per 304.8 m (1.8°F per 1000 ft)

1The heatsink must be ordered along with the processor. You cannot replace a processor without also replacing theheatsink.Preparing the server blade f

5. Place a plastic protector over the connector on the back of the Blade Link and place it in anantistatic bag.NOTE: Plastic protectors are only provi

12. Log into iLO 3 on the Monarch blade. For more information, see the HP Integrity iLO3Operations Guide.13. In iLO 3, go to the Command Menu and exec

Server bladeCAUTION: After you press the release button, the server blade is unlocked from the enclosure.Use both hands to support the server blade wh

Disk drive blanksThe server blade has two disk drive bays. If you only purchased one hard disk, then your serverblade has a hard drive blank installed

For the location of the SAS disk LEDs, see “SAS disk drive LEDs” (page 95).To assess hard drive status, observe the SAS disk drive status LEDs. For an

3. Pull the DIMM baffle straight up and out.To replace the component, reverse the removal procedure.DIMMsThe memory subsystem supports only DDR3 SDRAM

6. Remove the DIMM from the slot.IMPORTANT: DIMMs do not seat fully if turned the wrong way.To replace the component, reverse the removal procedure.CP

3. Pull the CPU baffle straight up and out.To replace the component, reverse the removal procedure.CPU and heatsink moduleThe BL860c i2 Server Blade c

2. Remove the access panel (“Access panel” (page 113)).3. Disconnect the power cord (see 1 below)4. Rotate the CPU locking handle up and back until it

Table 4 Site Inspection Checklist (continued)Comment or DateCheck either Yes or No. If No, include comment number or date.Is a network line available?

7. If the CPU is not being replaced, install a CPU baffle (“ CPU baffle” (page 117)).CAUTION: To avoid damage to CPU socket pins and ensure proper sys

WARNING!DO NOT SEPARATE THE HEATSINK FROM THE PROCESSOR MODULE.Damage to the assembly will occur! Only Factory-Repair is authorized to separate assemb

3. Remove the disk drives or disk drive blanks (“Disk drives” (page 114) or “Disk drive blanks”(page 114)).4. Lift the SAS back plane straight out of

3. Remove the battery.To replace the component, reverse the removal procedure.Mezzanine cardsThe I/O subsystem is composed of embedded core I/O and up

ICH mezzanine boardThe ICH mezzanine card houses the following components:• Intel ICH10 South Bridge• ATI/AMD RN50/ES1000 Video Controller• Embedded T

• The ICH mezzanine board (“ ICH mezzanine board” (page 124))• The hard disk drives (“Disk drives” (page 114))Remove these items from the replacement

2. Use the indent to pull the door open.For more information see “Installing the Blade Link for BL870c i2 or BL890c i2 configurations”(page 22)126 Rem

8 Support and other resourcesContacting HPBefore you contact HPBe sure to have the following information available before you call contact HP:• Techni

HP Insight Remote Support SoftwareHP strongly recommends that you install HP Insight Remote Support software to complete theinstallation or upgrade of

User input Commands and other text that you type.Variable The name of a placeholder in a command, function, or othersyntax display that you replace wi

Table 4 Site Inspection Checklist (continued)Comment or DateCheck either Yes or No. If No, include comment number or date.NoYesArea or ConditionNumber

Standard terms, abbreviations, and acronymsAASIC Application-specific integrated circuitAuxiliary Any blade in a conjoined server other than the lowes

LLDAP Lightweight directory access protocolLVM Logical volume managerMMonarch Designates a single-blade server, or lowest-numbered blade in a conjoine

TUI Text user interfaceUUART Universal asynchronous receiver-transmitterUEFI Unified Extensible Firmware Interface, replaces EFI.UID Unit identificati

A UtilitiesConfiguring a Smart Array ControllerUsing the saupdate commandThe saupdate command is used to query or change the mode of the Smart Array P

set_modeIMPORTANT: If you are using HBA mode, do not install any disk that has previously been a partof a RAID volume into the system.Use set_mode to

1. At the UEFI shell, use the drivers command.2. Find the SAS Host Bus Adapter in the list of drivers, and make a note of the Driver ID fromthe left c

The ORCA main menu contains the following options:• Create Logical Drive• View Logical Drive• Delete Logical DriveNOTE: If you are configuring the HP

6. To save the configuration, press F8.7. To acknowledge that the configuration was saved and return to the ORCA Main Menu, pressEnter.Deleting a logi

3. F3 to delete the logical drive.4. To acknowledge that the configuration was saved and return to the ORCA Main Menu, pressEnter.Useful UEFI command

pci–i <path>Use pci–i <path> to find vendor information.UEFIUEFI is an OS and platform-independent boot and preboot interface. UEFI reside

Verifying site preparationVerifying site preparation is an essential factor of a successful server blade installation, and includesthe following tasks

Table 15 UEFI Shell Commands (continued)DefinitionUEFI Shell CommandCopies one or more files or directories to another locationcpDeconfigure/Reconfigu

Table 15 UEFI Shell Commands (continued)DefinitionUEFI Shell CommandDisplays a list of files and subdirectories in a directorylsDisplays or defines ma

Drive paths in UEFIDevices in the server blade are represented by device paths in the UEFI shell. Each internal SASdrive could be configured either as

Boot Optionsthe Boot Options menu contains the following options:• Add Boot Option• Delete Boot Option• Change Boot OrderAdd Boot OptionUse this optio

1. Select a boot device type.2. Use the File Explorer menu to locate the correct boot device.NOTE: File Explorer will load with the appropriate device

1. Press spacebar to toggle the checkbox for each boot options that you want to delete.2. Select Commit Changes and Exit to save the new settings and

Driver OptionsThe Driver Options menu contains the following options:• Add Driver Option• Delete Driver Option• Change Driver OrderAdd Driver OptionUs

2. Use the File Explorer menu to locate the correct driver.Delete Driver OptionUse this option to remove driver options.NOTE: This does not delete any

1. Select a boot device type.2. Use the File Explorer menu to locate the correct driver or file.Set Boot Next ValueUse this option to run the selected

Reset SystemUse this option to perform a system reset.iLO 3 MPThe iLO 3 MP is an independent support system for the server. It provides a way for you

3 Installing the server blade into the enclosureInstallation sequence and checklistCompletedDescriptionStepPerform site preparation (see “Site prepara

IndexAaccess panelremoving, 113replacing, 65, 113adding Windows to the boot options list, 37antistatic wrist strap, 13autoboot, 32Bbattery mounting br

HDD see SAS disk driveHDD backplane see SAS backplaneheatsink moduleinstalling, 44removing, 118HP Smart Array P700m/512 Controller, 53, 62512MB cache

ICH Mezzanine board, 124replacing, 111SAS backplane, 121SAS disk drive, 115server battery, 122server blade access panel, 113server blade from enclosur

booting, 39shutting down, 39shutting down from the command line, 40Special Administration Console, 39wrist strap, antistatic, 13153

IndexAaccess panelremoving, 113replacing, 65, 113adding Windows to the boot options list, 37antistatic wrist strap, 13autoboot, 32Bbattery mounting br

HDD see SAS disk driveHDD backplane see SAS backplaneheatsink moduleinstalling, 44removing, 118HP Smart Array P700m/512 Controller, 53, 62512MB cache

ICH Mezzanine board, 124replacing, 111SAS backplane, 121SAS disk drive, 115server battery, 122server blade access panel, 113server blade from enclosur

booting, 39shutting down, 39shutting down from the command line, 40Special Administration Console, 39wrist strap, antistatic, 13157

2. Remove the three adjacent blanks.Removing a c7000 device bay divider1. Slide the device bay shelf locking tab to the left to open it.2. Push the de

3. Lift the left side of the device bay shelf to disengage the three tabs from the divider wall, andthen remove it from the enclosure.Removing a c3000

2. Remove the mini-divider or divider:• c3000 mini-divider:Push the divider toward the back of the enclosure until the divider drops out of theenclosu

Interconnect bay numbering and device mapping• HP BladeSystem c7000 Enclosure• HP BladeSystem c3000 EnclosureTo support network connections for specif

© Copyright 2010, 2013 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice. The only warrant

Interconnect bay labelsc3000 interconnect bayc7000 interconnect bayServer blade signal3 and 45 and 6Mezzanine 23 and 47 and 83 and 45 and 6Mezzanine 3

3. Install the server blade.The server blade should come up to standby power. The server blade is at standby power if theblade power LED is amber.Serv

Table 5 Power StatesDC Power Applied?Standby PowerApplied?Front Panel PowerButton Activated?Server Blade Installedin Enclosure?Power StatesNoYesNoYesS

NOTE: Before installing the Blade Link for BL870c i2 or BL890c i2, make sure the followingstatements are true:• All blades have the same CPU SKUs• All

Partner blade half-height baynumber / Server bladefull-height bay numberPartnerbladesupport?Blade location rulesSupportedenclosuresNumber ofconjoinedb

12. Log into iLO 3 on the Monarch blade. For more information, see the HP Integrity iLO3Operations Guide.13. In iLO 3, go to the Command Menu and exec

Using iLO 3, you can:• Remotely power on, power off, or reboot the host server.• Send alerts from iLO 3 regardless of the state of the host server.• A

UEFI Front PageIf you are at the UEFI shell prompt, enter exit to get to the UEFI Front Page.To view boot options, or launch a specific boot option, p

To configure specific devices, press D or d to launch the Device Manager. This is an advancedfeature and should only be performed when directed.To per

Operating system is loaded onto the server bladeIf the OS is loaded on your server blade, normally UEFI will automatically boot to the OS. If theUEFI

Contents1 Overview...8Server blade overview...

4 Operating system proceduresOperating systems supported on the server blade• HP-UX 11i v3 HWE 1003• HP OpenVMS v8.4• Microsoft Windows Server 2008 It

5. Locate the device you want to boot from.a. For USB DVD, locate the device:i. Use the map command to list all device names from the UEFI Shell promp

For more information regarding loading the OS with vMedia, see the vMedia Chapter of the HPIntegrity Integrated Lights-Out Management Processor Operat

1. Access the UEFI Shell environment.a. Log in to iLO 3 for Integrity and enter CO to access the system console.When accessing the console, confirm th

7. Exit the console and iLO 3 MP interfaces.8. Press Ctrl–B to exit the system console and return to the MP Main Menu. To exit the MP MainMenu, press

2. Issue the shutdown command with the appropriate command-line options.The command-line options you specify determines the way in which HP-UX shuts d

Booting OpenVMSTo boot OpenVMS, use either of the following procedures:• “Booting OpenVMS from the UEFI Boot Manager” (page 36)• “Booting HP OpenVMS f

%SMP-I-CPUTRN, CPU #5 has joined the active set.%SMP-I-CPUTRN, CPU #9 has joined the active set.%SMP-I-CPUTRN, CPU #1 has joined the active set.%SMP-I

1. Access the UEFI Shell environment.a. Log on to iLO 3 for Integrity and enter CO to access the system console.When accessing the console, confirm th

Booting the Microsoft Windows operating systemUse UEFI Boot Manager menu to choose the appropriate Windows item from the boot options list.See “Shutti

Booting HP-UX from the UEFI Shell...34Booting HP-UX in single-user mod

You can use this method when using a graphical interface to the server.• Issue the shutdown command from the Windows command line.You can issue this c

5 Optional componentsIf your server blade has no additional components to install, go to “Installing and powering on theserver blade” (page 15).Partne

Hot-plug SAS disk drivesThe server blade supports up to two hot-plug SAS drives.CAUTION: To prevent improper cooling and thermal damage, do not operat

4. Close the lever to lock the drive into place.Installing internal componentsRemoving the access panel1. Lift the access panel latch.2. Slide the acc

Processor and heatsink moduleProcessor load orderObserve the following guidelines when installing additional processors:• In a BL860c i2, CPU0 is inst

2. Transfer the duplicate part/serial numbers label from the processor module to the processorheatsink.a. Remove the duplicate tear-away label that li

CAUTION: During installation, after removing the protective cover from the heatsink:• Do not touch or come into contact with the thermal interface mat

CAUTION: To prevent thermal instability and damage to the server blade, do not separatethe processor module from the processor's heatsink after t

6. Secure the heatsink to the processora. Slide both plastic locking tabs into place. (See callout 1 in the following figure).b. Grasp and rotate the

IMPORTANT: If you are adding an additional processor to your server blade, the DIMMs in theserver blade must be reconfigured to support both CPUs. For

Warranty registration...79Support...

Table 6 DIMM pair load order (continued)CPU1CPU07A1A——2nd——10B9B3rd10B6B——4th——6C1C5th9C3C——6th——12D7D7th12D4D——8th——5E2E9th8E2E——10th——11F8F11th11F5F

NOTE: The server blade ships with at least two DIMMs installed in slots 3A and 4A.3. Ensure the DIMM slot latches are open.CAUTION: Use only HP low pr

4. Insert a DIMM in a slot and push down firmly until the latches click shut.Mezzanine cardsOptional mezzanine cards enable additional network connect

4. Align the mezzanine connector on the option card with the mezzanine connector on the systemboard.5. Press down on the connector to seat the card.CA

5P700m controller board311.5 inch (29.2 cm) batterycable1BBWC battery2 6Battery mounting bracket Mezzanine card blank4512 cache moduleIMPORTANT: This

431Mezzanine foot C-hookBattery restraining clips2Mezzanine post loopInstalling the Controller BoardWhen used with the MSA2000sa G2 storage array (and

21Slot 1Slot 3NOTE: When a mixed configuration of BL860c i2, BL870c i2, and BL890c i2 blade(s) and otherc-Class server blades are in the same enclosur

NOTE: If the P700m controller is in mezzanine 1, route the battery cable back over the cardand under the DIMM latches, doubling back towards slot 3, s

NOTE: If you are installing the p700m into slot 1, slide the bracket loop over the mezzanine2 post that sticks up through the notch in the edge of the

5. If it is not already connected, plug the battery cable cache module plug into the cache modulebattery connector. Push the battery cable's plug

Removing the Blade Link for BL870c i2 or BL890c i2 configurations...110Replacing the Blade Link for BL870c i2 or BL890

Removing upgrade componentsRemoving the 512MB cache moduleCAUTION: Only remove/replace the cache module when it is installed in the blade, so as notto

4. Remove any mezzanine card installed in slot 2 (“Mezzanine cards” (page 123)).5. If installed, remove the BBWC battery (“Removing the BBWC battery”)

8. Push the battery plug out of the battery connector.HP Smart Array P711m ControllerThe HP Smart Array P711mis a PCIe card supporting direct attach a

431Mezzanine foot C-hookCable restraining clips2Mezzanine post loopInstalling the Supercap mounting bracket1. Power off the server blade and remove it

8. Replace any mezzanine cards that you had to remove from mezzanine slot 2 (“Mezzaninecards” (page 123)).Installing the P711m controller boardThis ca

NOTE: The mounting bracket is installed either on top of a mezzanine card in slot 1, or themezzanine blank in slot 1, depending upon the customer&apos

Upgrading a conjoined configurationThis section contains information required to complete an upgrade of a BL860c i2, BL870c i2, orBL890c i2 server bla

Before getting startedIMPORTANT:• Do not install or use the upgrade Blade Link until explicitly called for in the upgrade procedure.For more informati

IMPORTANT: The Operating System may need to be reinstalled on the upgraded server. Thiswill be explained later.IMPORTANT: If you will be using HP-UX,

X: Exit Connection [ilo002264fee2de] hpiLO-> cm (Use Ctrl-B to return to MP main menu.)[ilo002264fee2de] CM:hpiLO-> srSYSREV Re

Set Boot Next Value...148Set Time Out Value...

Product Name : BladeSystem c7000 Onboard Administrator Part Number : 412142-B21 Spare Part No.: 414055-001 Serial Numb

VCMUse one of the following methods to determine the current VCM firmware version:• OA GUI — Select the Interconnect Bay 1 device and then select the

• VC Support Utility — Launch VC Support Utility – Interactive and enter version.---------------------------------------------------------------------

processor of each blade (by enclosure bay number) can be chosen individually and theinformation displayed will include the information needed for comp

2. If a VC configuration is used and the upgrade requires moving to a new enclosure, then setupthe target VC server profile on the new enclosure now u

c. Place the product number portion from the Field Upgrade Only label on top of the oldproduct number and barcode on the label carrier card from the M

15. Enter sr to view the system revision information. A sample output for a BL890c i2 is shownbelow. The BL890c i2 will show four blades composing the

a. Log into the Monarch iLO 3 MP, enter the Command Menu, and execute the commandsysset. This will list the system information parameters stored in th

d. After the iLO 3 MP reset (less than one minute), log back into the iLO 3 MP, go to theCommand Menu, and enter sysset again to verify that the syste

c. Execute the UEFI shell command map –r to make sure that all of the expected disks aremapped.d. Execute the UEFI shell command cpuconfig to make sur

1 OverviewThe HP Integrity BL860c i2 Server Blade is a dense, low-cost, Intel® Itanium® processor serverblade. Using a Blade Link hardware assembly, m

The proof of purchase should be a scanned copy or fax of a sales receipt or invoice from HP oran authorized reseller. It can also be an order confirma

There are two sets of parameters shown:• Primary values are stored on the Blade Link.• Secondary values are those stored on the server blades.When an

Upgrade scenarios which do not require a reinstall of the operating systemOS reinstall required?HP Virtual MachinesVirtual ConnectOperatingsystemno HP

4), that had not been mapped to any ports prior to the upgrade, will be mapped to FC HBAports on the auxiliary blade in the upgraded server.The Ethern

on the Monarch blade. The resulting set of Ethernet connection entries in the profile would be asfollows.Mapping to BL870c i2 portsVCM assigned MAC ad

Portable Image product is installed and enabled on the blade server before the upgrade. After theupgrade, PI will automatically modify the HP-UX netwo

You should see the following:Tunable Value Expression Changes gio_portable_image (before) 1 1 Immed

6 TroubleshootingThis chapter provides strategies, procedures, and tools for troubleshooting server blade error andfault conditions.MethodologyGeneral

NOTE: Always examine the iLO 3 MP SEL in the case of a blinking yellow or red front panelhealth LED, before replacing any hardware.Executing recommend

Table 9 Basic Low End Troubleshooting (continued)ActionConditionStep4. If the power button’s integrated LED on front panelremains off, then reseat the

Server blade components8ICH mezzanine connector1CPU02CPU0 power connector9Mezzanine connector 3 (type 1 or 2)10CPU1 power connector3Mezzanine connecto

Table 9 Basic Low End Troubleshooting (continued)ActionConditionStep2. Search for the boot disk path using the UEFI shell(map-r) command.3. Examine th

Table 10 Advanced Low End TroubleshootingActionSymptom/ConditionStepSEL logging has stopped (health is steady green and power is steadygreen).Cannot r

Controls and portsFront panel view9Partition Identifier5Monarch power button1Monarch blade indicator2UID LED10Physical Presence Button6HDD bay 17HDD b

Rear panel view21GBX signal connectorsPower connectorsServer blade LEDsFront panel LEDsStatusDescriptionItemGreen = Blade is acting as MonarchbladeMon

StatusDescriptionItemGreen = Network linkedNICs 1, 2, 3, 44Green flashing = Network activityOff = No link or activityGreen = Blade is acting as Monarc

SAS disk drive LEDsThere are two disk drives on the BL860c i2 Server Blade. They have identical LEDs that displaythe drive status.DescriptionItemFault

InterpretationFault/UID LED (amber/blue)Online/activity LED (green)The drive is active, and it is operatingnormally.OffFlashing irregularlyA critical

• LOCATOR• POWERTable 11 Indications for the iLO 3 TUI LEDsValueIndicationsEquivalentPurposeVFP LEDHealth of the partition and the health ofone or mor

The system/partition is identified.OnIdentifies thesystem/partition and willLOCATORUID LED on the frontpanel of theindividual blade•System/partition i

SUV Cable and PortsThe SUV port on the front of the server blade is used in conjunction with an SUV cable to connectthe server to external devices suc