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Maintenance and Service
Guide
HP Compaq Notebook nc4000 Series
Document Part Number: 310030-001
May 2003
This troubleshooting reference is used for maintaining and
servicing the notebook. The guide provides comprehensive
information on identifying notebook features, components, and
spare parts, troubleshooting notebook problems, and performing
notebook disassembly procedures.
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Strany 1 - Maintenance and Service

Maintenance and Service GuideHP Compaq Notebook nc4000 SeriesDocument Part Number: 310030-001May 2003This troubleshooting reference is used for mainta

Strany 2 - First Edition May 2003

Product DescriptionMaintenance and Service Guide 1–5Cnc4000 P 140 X2 40 N G/N 25 2Asia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkEuropeFranceF

Strany 3 - Contents

Removal and Replacement ProceduresMaintenance and Service Guide 5–274. Remove the heat sink and fan (Section 5.10).5. Use a flat-bladed tool to turn t

Strany 4 - 3 Illustrated Parts Catalog

5–28 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Display Assembly1. Prepare the notebook for disassembly (Section 5.3).2. Disc

Strany 5 - C Screw Listing

Removal and Replacement ProceduresMaintenance and Service Guide 5–297. Position the notebook so the front faces forward and open the notebook as far a

Strany 6

5–30 Maintenance and Service GuideRemoval and Replacement Procedures9. Remove the wireless antenna cables 1 and 2 from the routing channel in the top

Strany 7 - 1.1 Models

Removal and Replacement ProceduresMaintenance and Service Guide 5–3110. Disconnect the display inverter 1 and video cables 2 from the system board.11.

Strany 8 - Table 1-2

5–32 Maintenance and Service GuideRemoval and Replacement Procedures5.13 Top Cover✎When replacing the top cover, determine if a Bluetooth wireless dev

Strany 9

Removal and Replacement ProceduresMaintenance and Service Guide 5–336. Remove the following screws:❏ Four T8M2.0×4.0 screws 1 in the battery bay❏ One

Strany 10 - (Continued)

5–34 Maintenance and Service GuideRemoval and Replacement Procedures8. If present, disconnect the Bluetooth wireless device cable 1 from the system bo

Strany 11 - 1.2 Features

Removal and Replacement ProceduresMaintenance and Service Guide 5–3511. Lift the rear edge 1 of the top cover until it disengages from the base enclos

Strany 12 - Product Description

5–36 Maintenance and Service GuideRemoval and Replacement Procedures5.14 Bluetooth Wireless Device1. Prepare the notebook for disassembly (Section 5.3

Strany 13 - 1.3 Clearing a Password

1–6 Maintenance and Service GuideProduct Description1.2 Features Intel Pentium-M 1.6-, 1.5-, 1.4-, or 1.3-GHz processor with 400-MHz processor side b

Strany 14 - 1.4 Power Management

Removal and Replacement ProceduresMaintenance and Service Guide 5–375.15 TouchPad✎The TouchPad is also included in the Miscellaneous Plastics Kit, spa

Strany 15 - 1.5 External Components

5–38 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the two PM2.0×4.0 screws that secure the TouchPad bracket to the top cov

Strany 16

Removal and Replacement ProceduresMaintenance and Service Guide 5–396. Release the ZIF connector 1 to which the TouchPad cable is attached and disconn

Strany 17 - Table 1-4

5–40 Maintenance and Service GuideRemoval and Replacement Procedures5.16 RTC Battery✎The RTC battery is included in the Miscellaneous Plastics Kit, sp

Strany 18

Removal and Replacement ProceduresMaintenance and Service Guide 5–415.17 Speaker/Microphone✎The speaker/microphone is included in the Miscellaneous Pl

Strany 19 - Keyboard Components

5–42 Maintenance and Service GuideRemoval and Replacement Procedures5.18 Switch Board1. Prepare the notebook for disassembly (Section 5.3) and remove

Strany 20 - Top Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–435.19 System Board✎When replacing the system board, ensure that the following compo

Strany 21

5–44 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the following screws:❏ Two T8M2.0×6.0 screws 1 from the rear panel❏ One

Strany 22 - Bottom Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–455. Remove the grounding tape 1 that grounds the RJ-11 and RJ-45 connectors to the

Strany 23

5–46 Maintenance and Service GuideRemoval and Replacement Procedures5.20 Modem Board1. Prepare the notebook for disassembly (Section 5.3) and remove t

Strany 24 - 1.6 Design Overview

Product DescriptionMaintenance and Service Guide 1–7 56-Kbps V.92 modem integrated on the system board Integrated Secure Digital (SD) flash media sl

Strany 25 - Troubleshooting

Removal and Replacement ProceduresMaintenance and Service Guide 5–473. Disconnect the modem board cable 1 from the modem board.4. Remove the two PM2.0

Strany 26 - Using Computer Setup

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1NotebookDimensionsHeightWidthDe

Strany 27 - Selecting from the File Menu

6–2 Maintenance and Service GuideSpecificationsAltitude (unpressurized)Operating (14.7 to 10.1 psia)Nonoperating (14.7to4.4psia)0 to 3,048 m0 to 9,144

Strany 28 - Security Menu

SpecificationsMaintenance and Service Guide 6–3Table 6-212.1.0-inch XGA, TFT DisplayDimensionsHeightWidthDiagonal26.1 cm19.9 cm30.7 cm10.3 in7.8 in12.

Strany 29 - Advanced Menu

6–4 Maintenance and Service GuideSpecificationsTable 6-3Hard Drives60 GB 40 GB 30 GBUser capacity per drive160 GB 40 GB 30 GBDimensionsHeightWidthWeig

Strany 30

SpecificationsMaintenance and Service Guide 6–5Table 6-4External AC AdapterWeight 0.29 kg 0.65 lbPower supplyOperating voltageOperating currentOperati

Strany 31 - Configuration Information

6–6 Maintenance and Service GuideSpecificationsTable 6-66-cell, Travel Li ion Battery PackDimensionsHeightWidthDepthWeight2.3 cm6.3 cm20.7 cm306 g0.90

Strany 32 - Test Information

SpecificationsMaintenance and Service Guide 6–7Table 6-7System DMAHardware DMASystemFunctionDMA0 Available for audioDMA1* Entertainment audio(default;

Strany 33

6–8 Maintenance and Service GuideSpecificationsTable 6-8System InterruptsHardware IRQSystemFunctionIRQ0 System timerIRQ1 Keyboard controllerIRQ2 Casca

Strany 34 - Flowchart Description

SpecificationsMaintenance and Service Guide 6–9Table 6-9System I/O AddressesI/O Address (hex)System Function(shipping configuration)000 - 00F DMA cont

Strany 35

1–8 Maintenance and Service GuideProduct Description1.3 Clearing a PasswordIf the notebook you are servicing has an unknown password, follow these ste

Strany 36

6–10 Maintenance and Service GuideSpecificationsI/O Address (hex)System Function(shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no. 2

Strany 37

SpecificationsMaintenance and Service Guide 6–11I/O Address (hex)System Function(shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 - 3

Strany 38

6–12 Maintenance and Service GuideSpecificationsTable 6-10System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128

Strany 39

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1RJ-45 Network InterfacePin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Re

Strany 40

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2RJ-11 ModemPin Signal Pin Signal1Unused 4Unused2 Tip 5 Unused3Ring 6UnusedTable A-3

Strany 41

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-5External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Strany 42 - (if applicable)

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-6Stereo Speaker/HeadphonePin Signal Pin Signal1 Audio out 2 Ground21Table A-7Microph

Strany 43

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the notebook permits it to oper

Strany 44

B–2 Maintenance and Service GuidePower Cord Set RequirementsCountry-Specific Requirements3-Conductor Power Cord Set RequirementsCountry Accredited Age

Strany 45

Power Cord Set RequirementsMaintenance and Service Guide B–3United Kingdom BSI 1United States UL 2Notes1. The flexible cord must be <HAR> Type H

Strany 46

Product DescriptionMaintenance and Service Guide 1–91.4 Power ManagementThe notebook comes with power management features that extend battery operatin

Strany 47

Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the notebook. All

Strany 48 - DVD-ROM Drive

C–2 Maintenance and Service GuideScrew ListingPhillips M2.5×3.0 Screw LocationTable C-1Phillips PM2.5×3.0 ScrewColor Qty. Length ThreadHead WidthBlack

Strany 49

Screw ListingMaintenance and Service Guide C–3Torx T5 M2.5×4.5 and Phillips M2.5×3.5 Screw LocationsTable C-2Torx T5 M2.5×4.5 ScrewColor Qty. Length T

Strany 50

C–4 Maintenance and Service GuideScrew Listing4.0-mm Socket M2.0×10.0 Alignment Pin LocationsTable C-44.0-mm Socket M2.0×10.0 Alignment PinColor Qty.

Strany 51

Screw ListingMaintenance and Service Guide C–5Phillips PM2.0×3.0 Screw LocationsTable C-5Black Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead Wi

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C–6 Maintenance and Service GuideScrew ListingPhillips M2.0×4.0 Screw LocationsTable C-6Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBlac

Strany 53

Screw ListingMaintenance and Service Guide C–7Phillips PM2.0×4.0 Screw LocationsTable C-6Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length ThreadH

Strany 54

C–8 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-6Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length ThreadH

Strany 55 - Illustrated Parts Catalog

Screw ListingMaintenance and Service Guide C–9M2.0×4.0 Security Screw LocationTable C-7M2.0×4.0 Security ScrewColor Qty. Length ThreadHead WidthBlack

Strany 56 - Major Components

C–10 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable C-8Silver Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead

Strany 57 - Table 3-1

1–10 Maintenance and Service GuideProduct Description1.5 External ComponentsThe external components on the front and right side of the notebook are sh

Strany 58

Screw ListingMaintenance and Service Guide C–11Phillips PM2.0×3.0 Screw LocationsTable C-8Silver Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length

Strany 59

C–12 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable C-8Silver Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length

Strany 60

Screw ListingMaintenance and Service Guide C–13Torx T8 M2.0×8.0 Screw LocationsTable C-9Torx T8 M2.0×8.0 ScrewColor Qty. Length ThreadHead WidthBlack

Strany 61

C–14 Maintenance and Service GuideScrew ListingTorx T8 M2.0×8.0 Screw LocationsTable C-9Torx T8 M2.0×8.0 Screw (Continued)Color Qty. Length ThreadHead

Strany 62 - Components

Screw ListingMaintenance and Service Guide C–15Torx T8 M2.0×8.0 Screw LocationsTable C-9Torx T8 M2.0×8.0 Screw (Continued)Color Qty. Length ThreadHead

Strany 63 - Spare Part Number 325528-001

C–16 Maintenance and Service GuideScrew ListingTorx T8 M2.0×8.0 Screw LocationsTable C-9Torx T8 M2.0×8.0 Screw (Continued)Color Qty. Length ThreadHead

Strany 64 - Mass Storage Devices

Screw ListingMaintenance and Service Guide C–17Spring-Loaded Torx T8 M2.0×10.0 Screw LocationsTable C-10Spring-Loaded Torx T8 M2.0×10.0 ScrewColor Qty

Strany 65 - 3.5 Miscellaneous

C–18 Maintenance and Service GuideScrew ListingTorx T8 M2.0×4.0 Screw LocationsTable C-11Torx T8 M2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBlack

Strany 66

Screw ListingMaintenance and Service Guide C–19Torx T8 M2.0×4.0 Screw LocationsTable C-11Torx T8 M2.0×4.0 Screw (Continued)Color Qty. Length ThreadHea

Strany 67 - Preliminaries

C–20 Maintenance and Service GuideScrew ListingTorx T8 M2.0×4.0 Screw LocationsTable C-11Torx T8 M2.0×4.0 Screw (Continued)Color Qty. Length ThreadHea

Strany 68 - 4.2 Service Considerations

Product DescriptionMaintenance and Service Guide 1–116 Security cable slot Attaches an optional security cable to the notebook.7 Hard drive bay Holds

Strany 69 - Removable Drives

Screw ListingMaintenance and Service Guide C–21Torx T8 M2.0×6.0 Screw LocationsTable C-12Torx T8 M2.0×6.0 ScrewColor Qty. Length ThreadHead WidthBlack

Strany 70 - Precautions

C–22 Maintenance and Service GuideScrew Listing5.0-mm Socket M2.0×9.0 Standoff LocationsTable C-135.0-mm Socket M2.0×9.0 StandoffColor Qty. Length Thr

Strany 71 - 4.6 Workstation Precautions

Maintenance and Service Guide Index–1IndexAAC adapterspare part number 3–11specifications 6–5advanced port replicator, spare part number 3–10air adapt

Strany 72 - 4.7 Grounding Equipment and

Index–2 Maintenance and Service GuideIndexcomponentsbottom 1–16front 1–9keyboard 1–13left side 1–11rear panel 1–11right side 1–9top 1–14Computer Setup

Strany 73 - Event 10% 40% 55%

IndexMaintenance and Service Guide Index–3Ffanremoval 5–20spare part number 3–5, 5–20features 1–6feet locations 5–8Fn key 1–13front components 1–9func

Strany 74 - Procedures

Index–4 Maintenance and Service GuideIndexmicrophone input jacklocation 1–12microphone jackpin assignments A–4Microsoft Windows logo key 1–13mini PCI

Strany 75 - 5.1 Serial Number

IndexMaintenance and Service Guide Index–5QQuick Launch buttons 1–14Rreal time clock battery cable, disconnecting 5–34real time clock battery, removal

Strany 76

Index–6 Maintenance and Service GuideIndextop coverremoval 5–32spare part number 3–5, 5–32TouchPadlocation 1–15removal 5–37spare part number 3–5, 5–37

Strany 77 - Disassembly

1–12 Maintenance and Service GuideProduct DescriptionThe notebook rear panel and left side components are shown below and described in Table 1-4.Rear

Strany 78 - Removing the Hard Drive

Product DescriptionMaintenance and Service Guide 1–134 USB connectors (2) Connect USB 1.1- and 2.0-compliant devices to the notebook using a standard

Strany 79

1–14 Maintenance and Service GuideProduct DescriptionThe notebook keyboard components are shown below and described in Table 1-5.Keyboard ComponentsTa

Strany 80

© 2003 Hewlett-Packard Development Company, L.P.Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Inte

Strany 81 - 5.4 Notebook Feet

Product DescriptionMaintenance and Service Guide 1–15The notebook top components are shown below and described in Table 1-6.Top ComponentsTable 1-6Top

Strany 82 - 5.5 Memory Expansion Board

1–16 Maintenance and Service GuideProduct Description5 Power button When the notebook is: Off, press and release to turn on the notebook. In Standby

Strany 83

Product DescriptionMaintenance and Service Guide 1–17The external components on the bottom of the notebook are shown below and described in Table 1-7.

Strany 84

1–18 Maintenance and Service GuideProduct Description3 Intake vents Enable airflow to cool internal components.ÄCAUTION: To prevent overheating, do no

Strany 85

Product DescriptionMaintenance and Service Guide 1–191.6 Design OverviewThis section presents a design overview of key parts and features of the noteb

Strany 86 - 5.7 LED Switch Cover

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

Strany 87 - Removing the LED Switch Cover

2–2 Maintenance and Service GuideTroubleshooting Diagnostics for Windows—A system information and diagnostic utility that is used within your Windows

Strany 88 - 5.8 Keyboard

TroubleshootingMaintenance and Service Guide 2–3Selecting from the File MenuTable 2-1File MenuSelect To Do ThisSystem Information View identification

Strany 89 - Removing the Keyboard Screw

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisSetup Password Enter, change, o

Strany 90 - Releasing the Keyboard

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Advanced MenuTable 2-3Advanced MenuSelect To Do ThisLanguage Change the Computer Se

Strany 91 - Removing the Keyboard

Maintenance and Service Guide iiiContents1 Product Description1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21.

Strany 92

2–6 Maintenance and Service GuideTroubleshootingDevice Options (continued) Change the parallel port mode from Enhanced Parallel Port (EPP, the defaul

Strany 93 - Fan 291266-001

TroubleshootingMaintenance and Service Guide 2–72.2 Using Diagnostics for WindowsWhen you access Diagnostics for Windows, a scan of all system compone

Strany 94 - 6. Remove the fan

2–8 Maintenance and Service GuideTroubleshootingObtaining, Saving, or Printing Diagnostic Test Information1. Access Diagnostics for Windows by selecti

Strany 95 - 5.10 Heat Sink

TroubleshootingMaintenance and Service Guide 2–96. Select the Begin Testing button.7. Select a tab to view a test report:❏ Status tab—Summarizes the t

Strany 96 - Removing the Heat Sink Screws

2–10 Maintenance and Service GuideTroubleshooting2.3 Troubleshooting FlowchartsTable 2-4Troubleshooting Flowcharts OverviewFlowchart Description2.1 In

Strany 97

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?

Strany 98 - Removing the Heat Sink

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reseat the power cables in the docking station and at the AC outlet.

Strany 99 - 5.11 Processor

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.3—No Power, Part 2Continued fromSection 2.2,No Power, Part 1.Visually check fordebris in

Strany 100 - Removing the Processor

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued fromSection 2.3,No Power, Part 2.Reseat AC adapterin notebook

Strany 101 - 5.12 Display Assembly

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.5—No Power, Part 4YNContinued fromSection 2.4,No Power, Part 3.Reseat loosecomponents and

Strany 102 - Removing the Hinge Covers

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Not

Strany 103 - Removing the Antenna Cables

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor dockingstation?No video.Replace the following one at a

Strany 104 - Assembly Screws

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.7—No Video, Part 2YNContinued fromSection 2.6,No Video, Part 1.DoneAdjust externalmonitor

Strany 105 - 5.13 Top Cover

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Station(if applicable)YNReseat power cord in dockingstation andp

Strany 106 - Eight T8M2.0×8.0 screws 3

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.9—No Operating System (OS) LoadingNo OS loadingfrom hard drive,go toSection 2.10.Reseat p

Strany 107

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go toSection 2.17,NonfunctioningDevice.YDoneNOS notlo

Strany 108 - Removing the Top Cover

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.11—No OS Loading, Hard Drive, Part 2Continued fromSection 2.10,No OS Loadingfrom Hard Dri

Strany 109 - ❏ Top cover (Section 5.13)

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued fromSection 2.11,

Strany 110 - 5.15 TouchPad

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

Strany 111 - Removing the TouchPad Bracket

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, CD- or DVD-ROM DriveYDoneNBootabledisc indrive?Discin drive?No OSloadin

Strany 112 - Removing the TouchPad

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.15—No Audio, Part 1No audio.NNotebook indocking station(if applicable)?Internalaudio?Audi

Strany 113 - 5.16 RTC Battery

ContentsMaintenance and Service Guide v5.10 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–225.11 Processor . . . . . .

Strany 114 - 5.17 Speaker/Microphone

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from Section 2.15,No Audio, Part 1.Reloadaudio drivers.Aud

Strany 115 - 5.18 Switch Board

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

Strany 116 - 5.19 System Board

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

Strany 117

TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

Strany 118 - Removing the System Board

2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe notebookand open.No networkor

Strany 119 - 5.20 Modem Board

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

Strany 120 - Removing the Modem Board

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Notebook Major ComponentsNotebook Major Components

Strany 121 - Specifications

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Notebook Major ComponentsItem DescriptionSpare Part Number1 Display as

Strany 122

3–4 Maintenance and Service GuideIllustrated Parts CatalogNotebook System Major Components

Strany 123 - 12.1.0-inch XGA, TFT Display

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1 (Continued)Spare Parts: Notebook Major ComponentsItem DescriptionSpare Part Number

Strany 124 - Hard Drives

Maintenance and Service Guide 1–11Product DescriptionThe HP Compaq Notebook nc4000 Series of personal notebooks offer advanced modularity, Intel Mobil

Strany 125 - Table 6-5

3–6 Maintenance and Service GuideIllustrated Parts CatalogNotebook System Major Components

Strany 126 - Table 6-6

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1 (Continued)Spare Parts: Notebook Major ComponentsItem DescriptionSpare Part Number

Strany 127 - System DMA

3–8 Maintenance and Service GuideIllustrated Parts Catalog3.3 Miscellaneous Plastics Kit ComponentsMiscellaneous Plastics Kit Components

Strany 128 - System Interrupts

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-2Miscellaneous Plastics Kit ComponentsSpare Part Number 325528-001Item Description1

Strany 129 - System I/O Addresses

3–10 Maintenance and Service GuideIllustrated Parts Catalog3.4 Port Replicators andMass Storage DevicesPort Replicators and Mass Storage DevicesTable

Strany 130

Illustrated Parts CatalogMaintenance and Service Guide 3–113.5 MiscellaneousTable 3-4Spare Parts: Miscellaneous (not illustrated)DescriptionSpare Part

Strany 131

3–12 Maintenance and Service GuideIllustrated Parts CatalogPower cord, three-wireAustraliaDenmarkEurope/Middle East/AfricaItaly246959-011246959-081246

Strany 132 - System Memory Map

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

Strany 133 - Connector Pin Assignments

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Strany 134

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

Strany 135 - External Monitor

1–2 Maintenance and Service GuideProduct Description1.1 ModelsNotebook models are shown in Tables 1-1 and 1-2.Table 1-1HP Compaq Notebook nc4000 Model

Strany 136 - Microphone

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Strany 137 - Power Cord Set Requirements

Removal and Replacement PreliminariesMaintenance and Service Guide 4–5 Store reusable electrostatic-sensitive parts from assemblies in protective pac

Strany 138 - Country-Specific Requirements

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Strany 139 - Applicable Note

Removal and Replacement PreliminariesMaintenance and Service Guide 4–7 Metal tote boxes Electrostatic voltage levels and protective materialsTable 4

Strany 140 - Screw Listing

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.Torx and Phillips screws a

Strany 141 - Phillips PM2.5×3.0 Screw

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the notebook serial number to HP when requesting informatio

Strany 142

Removal and Replacement ProceduresMaintenance and Service Guide 5–3Section Description# of Screws Removed5.4 Notebook feet 05.5 Memory expansion board

Strany 143 - Table C-4

5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Notebook for DisassemblyPerform the following steps before disass

Strany 144 - Table C-5

Removal and Replacement ProceduresMaintenance and Service Guide 5–54. Remove the hard drive by following these steps:a. Turn the notebook bottom side

Strany 145 - Phillips PM2.0×4.0 Screw

5–6 Maintenance and Service GuideRemoval and Replacement Procedures5. Remove the hard drive bezel by following these steps:ÄCAUTION: The hard drive be

Strany 146 - (Continued)

Product DescriptionMaintenance and Service Guide 1–3Table 1-2HP Compaq Notebook nc4000 ModelsAll HP Compaq Notebook nc4000 models use configuration co

Strany 147

Removal and Replacement ProceduresMaintenance and Service Guide 5–7c. Remove the two Torx T5 M2.5×4.5 screws 1 and the two PM2.5×3.5 screws 2 that sec

Strany 148 - M2.0×4.0 Security Screw

5–8 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Notebook FeetThe notebook feet are adhesive-backed rubber pads. The notebook fe

Strany 149 - Table C-8

Removal and Replacement ProceduresMaintenance and Service Guide 5–95.5 Memory Expansion Board1. Prepare the notebook for disassembly (Section 5.3).2.

Strany 150

5–10 Maintenance and Service GuideRemoval and Replacement Procedures6. Spread the retaining tabs 1 that secure the memory expansion board to the socke

Strany 151

Removal and Replacement ProceduresMaintenance and Service Guide 5–11✎The mini PCI compartment cover on notebook models equipped with a 5-GHz wireless

Strany 152 - Torx T8 M2.0×8.0 Screw

5–12 Maintenance and Service GuideRemoval and Replacement Procedures6. Disconnect the two antenna cables from the mini PCI communications board. Note

Strany 153

Removal and Replacement ProceduresMaintenance and Service Guide 5–135.7 LED Switch Cover1. Prepare the notebook for disassembly (Section 5.3).2. Turn

Strany 154

5–14 Maintenance and Service GuideRemoval and Replacement Procedures6. Press down on the esc key 1 to reveal the notch 2 in the left side of the LED s

Strany 155

Removal and Replacement ProceduresMaintenance and Service Guide 5–155.8 Keyboard1. Prepare the notebook for disassembly (Section 5.3).2. Remove the LE

Strany 156 - Table C-10

5–16 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the T8M2.0×8.0 screw that secures the keyboard to the notebook.Removing

Strany 157 - Torx T8 M2.0×4.0 Screw

1–4 Maintenance and Service GuideProduct DescriptionCnc4000 P 150 X2 40 N G/c 25 OAsia PacificFranceGermanyItalyDG993A UUFDG993A ABFDG993A ABDDG993A A

Strany 158

Removal and Replacement ProceduresMaintenance and Service Guide 5–177. Lift the rear edge of the keyboard 1.8. Slide the keyboard toward the display 2

Strany 159

5–18 Maintenance and Service GuideRemoval and Replacement Procedures10. Release the zero insertion force (ZIF) connector 1 to which the pointing stick

Strany 160 - Torx T8 M2.0×6.0 Screw

Removal and Replacement ProceduresMaintenance and Service Guide 5–19After the keyboard is removed, the internal memory expansion socket is accessible.

Strany 161 - Table C-13

5–20 Maintenance and Service GuideRemoval and Replacement Procedures5.9 Fan✎The fan is also spared with the heat sink, spare part number 325520-001.1.

Strany 162

Removal and Replacement ProceduresMaintenance and Service Guide 5–214. Disconnect the fan cable 1 from the system board.5. Remove the three PM2.0×3.0

Strany 163

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Heat Sink✎The fan is also spared seperately, using spare part number 291266-0

Strany 164

Removal and Replacement ProceduresMaintenance and Service Guide 5–234. Disconnect the fan cable 1 from the system board.5. Loosen the two spring-loade

Strany 165

5–24 Maintenance and Service GuideRemoval and Replacement Procedures✎Note that the four T8 M2.0×4.0 heat sink screws should be removed and installed i

Strany 166

Removal and Replacement ProceduresMaintenance and Service Guide 5–258. Lift the front edge of the heat sink until it clears the base enclosure 1.9. Sl

Strany 167

5–26 Maintenance and Service GuideRemoval and Replacement Procedures✎Each time the heat sink is removed, any thermal grease residue should be carefull

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