HP Workstation xw4200Service and Technical Reference Guide
X PREFACEAdditional DocumentationRefer to the Documentation Library CD for additional product information in PDF format. The CD contains the following
100 REMOVAL AND REPLACEMENTBatteryCAUTION Back up your CMOS (complementary metal oxide semiconductor) settings before removing the battery, as all CMO
REMOVAL AND REPLACEMENT OF COMPONENTS 101Chapter 4Power Connections to DrivesFor help in identifying power cables, refer to the following illustration
102 REMOVAL AND REPLACEMENTOptical Drive (Minitower Position)To remove an optional optical drive, you must first release the drivelock. To release the
REMOVAL AND REPLACEMENT OF COMPONENTS 103Chapter 44 After pulling the drive 1 out, remove the four guide screws 2 from the drive.5 Verify the jumper s
104 REMOVAL AND REPLACEMENTOptical Drive (Desktop Position)To remove an optional optical drive, you must first release the drivelock. To release the o
REMOVAL AND REPLACEMENT OF COMPONENTS 105Chapter 44 After pulling the drive 1 out, remove the four guide screws 2 from the drive.5 Verify the jumper s
106 REMOVAL AND REPLACEMENTDiskette Drive (Optional)To remove an optional diskette drive:1 Disconnect power from the system (page 73), remove the acce
REMOVAL AND REPLACEMENT OF COMPONENTS 107Chapter 4Hard DriveThis section describes how to install SCSI and SATA hard drives. “SCSI” on page 107 “SAT
108 REMOVAL AND REPLACEMENTTo install a hard drive, reverse the previous steps, but verify that the jumper settings are set as shown in the following
REMOVAL AND REPLACEMENT OF COMPONENTS 109Chapter 4SATAFor more information on SATA hard drives and the SATA RAID configuration, see “SATA Devices” on
FINDING INFORMATION XIPrefaceLocating Regulatory InformationRefer to the Safety & Regulatory Information guide on the Documentation Library CD for
110 REMOVAL AND REPLACEMENT4 Install the SATA drive as shown in the following illustration.
REMOVAL AND REPLACEMENT OF COMPONENTS 111Chapter 45 Connect the cables as shown in the following illustrations.6 Close up the unit by reversing the pr
112 REMOVAL AND REPLACEMENTInstalling Hard Drives in the 5.5” slot (Optional)1 Place the hard drive in the bracket and secure with American National s
REMOVAL AND REPLACEMENT OF COMPONENTS 113Chapter 43 Connect the cables as shown in the following illustration (SATA style drive shown).
114 REMOVAL AND REPLACEMENTSystem BoardTo remove the system board:1 Disconnect power from the system (page 73), remove the access panel (page 77), lay
115Chapter 5Chapter 5 System Diagnostics and TroubleshootingThis chapter discusses the tools available for diagnosing and troubleshooting system issue
116 SYSTEM DIAGNOSTICS AND TROUBLESHOOTINGHelp & Support Center (HSC) and E-SupportHSC provides online access to technical support information, so
LED COLOR DEFINITIONS 117Chapter 5LED Color DefinitionsAn LED light exists on the front panel of your workstation. The following table describes what
118 SYSTEM DIAGNOSTICS AND TROUBLESHOOTINGA Complete Test provides a predetermined script where each hardware component is fully tested. You can selec
HP INSIGHT DIAGNOSTICS OFFLINE EDITION 119Chapter 5User InterfaceNAVIGATIONThe Insight Diagnostics home page contains the following tabs: Survey, Test
XII PREFACE
120 SYSTEM DIAGNOSTICS AND TROUBLESHOOTINGTEST TABThe Insight Diagnostics utility provides the capability to test all the major pieces of hardware in
HP INSIGHT DIAGNOSTICS OFFLINE EDITION 121Chapter 5STATUS TABThe Status tab displays the status of the selected tests. The type of test executed (for
122 SYSTEM DIAGNOSTICS AND TROUBLESHOOTINGNetwork—Identifies all network devices installed in a system, captures any associated configuration informa
DIAGNOSTIC ERROR CODES 123Chapter 5Diagnostic Error CodesThis section gives an overview of the diagnostic lights and error codes that are related to t
124 SYSTEM DIAGNOSTICS AND TROUBLESHOOTINGBlinks RED 4 times, once per second, then 2 second pause, 4 beepsPower supply failure:1 Open the access pane
TROUBLESHOOTING SCENARIOS AND SOLUTIONS 125Chapter 5Troubleshooting Scenarios and SolutionsThis section presents an extensive overview of various trou
126 SYSTEM DIAGNOSTICS AND TROUBLESHOOTINGWorkstation powered off automatically and the Power LED flashes Red two times, once every second, followed b
TROUBLESHOOTING SCENARIOS AND SOLUTIONS 127Chapter 5Solving Power Supply ProblemsBefore replacing the power supply, use the Built-In Self-Test (BIST)
128 SYSTEM DIAGNOSTICS AND TROUBLESHOOTINGPower LED flashes Red, once every two seconds.Power failure (power supply is overloaded).1 Open the hood and
TROUBLESHOOTING SCENARIOS AND SOLUTIONS 129Chapter 5Solving Diskette ProblemsTable 5-5 Solving Diskette ProblemsProblem Cause SolutionDiskette drive l
13Chapter 1Chapter 1 Product OverviewThis chapter presents an overview of the hardware components of the HP Workstation xw4200. For a more detailed ov
130 SYSTEM DIAGNOSTICS AND TROUBLESHOOTINGCannot format diskette. Invalid media reported. When formatting a disk in MS-DOS, you might need to specify
TROUBLESHOOTING SCENARIOS AND SOLUTIONS 131Chapter 5Solving Hard Drive ProblemsTable 5-6 Solving Hard Drive ProblemsProblem Cause SolutionHard drive e
132 SYSTEM DIAGNOSTICS AND TROUBLESHOOTINGSolving Display ProblemsWorkstation will not start. Hard drive is damaged. Observe the beeps and LED lights
TROUBLESHOOTING SCENARIOS AND SOLUTIONS 133Chapter 5Power LED flashes Red six times, once every second, followed by a two-second pause, and the workst
134 SYSTEM DIAGNOSTICS AND TROUBLESHOOTINGCertain typed symbols do not appear correct.The font you are using does not support that particular symbol.U
TROUBLESHOOTING SCENARIOS AND SOLUTIONS 135Chapter 5Solving Audio ProblemsTable 5-8 Solving Audio ProblemsProblem Cause SolutionSound does not come ou
136 SYSTEM DIAGNOSTICS AND TROUBLESHOOTINGSolving Printer ProblemsSound cuts in and out. Processor resources are being used by other open applications
TROUBLESHOOTING SCENARIOS AND SOLUTIONS 137Chapter 5Solving Keyboard and Mouse ProblemsTable 5-10 Solving Keyboard ProblemsProblem Cause SolutionKeybo
138 SYSTEM DIAGNOSTICS AND TROUBLESHOOTINGSolving Front Panel Component ProblemsIf you are experiencing problems with one of the front panel ports, yo
TROUBLESHOOTING SCENARIOS AND SOLUTIONS 139Chapter 5Solving Hardware Installation ProblemsYou might need to reconfigure the workstation when you add o
14 PRODUCT OVERVIEWProduct FeaturesExploded ViewThe following illustration shows an exploded view of the HP Workstation xw4200.NOTE Drive configuratio
140 SYSTEM DIAGNOSTICS AND TROUBLESHOOTINGPower LED flashes Red six times, once every second, followed by a two-second pause, and the workstation beep
TROUBLESHOOTING SCENARIOS AND SOLUTIONS 141Chapter 5Solving Network ProblemsThese guidelines do not discuss the process of debugging the network cabli
142 SYSTEM DIAGNOSTICS AND TROUBLESHOOTINGNetwork controller stopped working when an expansion board was added to the workstation.Network controller i
TROUBLESHOOTING SCENARIOS AND SOLUTIONS 143Chapter 5Solving Memory ProblemsCAUTION For those systems that support ECC memory, HP does not support mixi
144 SYSTEM DIAGNOSTICS AND TROUBLESHOOTINGSolving Processor Problems.Solving CD-ROM and DVD ProblemsTable 5-15 Solving Processor ProblemsProblem Cause
TROUBLESHOOTING SCENARIOS AND SOLUTIONS 145Chapter 5CD-ROM, CD-RW, DVD-ROM, or DVD-R/RW drive cannot read a disc or takes too long to start.CD has bee
146 SYSTEM DIAGNOSTICS AND TROUBLESHOOTINGSolving Internet Access ProblemsTable 5-17 Solving Internet Access ProblemsProblem Cause SolutionUnable to c
TROUBLESHOOTING SCENARIOS AND SOLUTIONS 147Chapter 5Internet takes too long to download Web sites.Modem is not set up properly. Verify that the correc
148 SYSTEM DIAGNOSTICS AND TROUBLESHOOTINGPOST and Error MessagesPOST is a series of diagnostic tests that runs automatically when the system is turne
POST AND ERROR MESSAGES 149Chapter 5164–Memory Size Error Memory configuration is incorrect. 1 Run Computer Setup (F10 Setup) or Windows utilities.2 B
PRODUCT FEATURES 15Chapter 1Front Panel ComponentsThe following illustration shows a typical HP Workstation xw4200. Drive configurations might vary de
150 SYSTEM DIAGNOSTICS AND TROUBLESHOOTING501–Display Adapter Failure Graphics display controller. 1 Reseat the graphics card (if applicable).2 Clear
POST AND ERROR MESSAGES 151Chapter 51721–SMART SCSI Hard Drive detects imminent failureHard drive is about to fail. (Some hard drives have a firmware
152 SYSTEM DIAGNOSTICS AND TROUBLESHOOTING
153 Appendix AAppendix A SCSI DevicesThis appendix discusses SCSI devices and related issues. This appendix includes the following sections: “SCSI Gu
154 SCSI DEVICESSCSI GuidelinesWhen installing and operating SCSI devices, you must follow these guidelines: A narrow (50-pin) SCSI controller allows
SMART 155 Appendix A In POST Messages Enabled mode: Press Ctrl+A when the “Press<Ctrl><A> for SCSISelect Utility” message appears during
156 SCSI DEVICESTo set the SCSI ID on a drive, refer to the instructions on top/back of the hard drive for the correct jumper settings. The drive prob
SATA GUIDELINES 157 Appendix BAppendix B SATA DevicesThis appendix discusses SATA devices and related issues. This appendix contains the following sec
158 SATA DEVICESBoot OrderYou can modify the boot order in the Computer Setup Utility by arranging the Controller Order on the Storage tab. You can al
159Appendix CAppendix C Ultra ATA DevicesThis appendix discusses the guidelines and features for Ultra ATA drives.NOTE This system supports a mixed co
16 PRODUCT OVERVIEWRear Panel ComponentsFigure 1-3 Rear Panel Components1 Power Cord Connector 9 PS/2 Mouse Connector (green)2 PS/2 Keyboard Connector
160 ULTRA ATA DEVICESUltra ATA JumpersUltra ATA drives are configured with jumper settings. With cable-select, the drive is configured as either Maste
DRIVE INSTALLATION GUIDELINES 161Appendix CDevice ClassesTo determine the best drive attach sequence, Ultra ATA/ATAPI drives are segregated into four
162 ULTRA ATA DEVICESSMARTThe Self Monitoring Analysis and Recording Technology (SMART) Ultra ATA drives for HP workstations have built-in drive failu
163 Appendix DAppendix D Connector PinsThis appendix contains the pin assignments for many workstation connectors. Some of these connectors might not
164 CONNECTOR PINSEnhanced KeyboardMouseEthernet RJ-45Connector and Icon Pin Signal123DataUnusedGround456+5 VDCClockUnusedConnector and Icon Pin Signa
PARALLEL INTERFACE 165 Appendix DParallel InterfaceSerial InterfaceUSBConnector and IconPin Signal Pin Signal Pin Signal123StrobeData Bit 0Data Bit 17
166 CONNECTOR PINSMicrophoneHeadphoneLine-In AudioLine-Out AudioConnector and Icon (1/8") Pin Signal1 (Tip)2 (Ring)3 (Shield)AudioPowerGroundConn
ULTRA SCSI 167 Appendix DUltra SCSISATAConnector and IconPin Signal Pin Signal Pin Signal Pin Signal1–11121314GroundReservedOpenReserved29303132DB3DB4
168 CONNECTOR PINSMonitorNOTE Monitor connectors might vary depending on your configuration.ATA/ATAPI (IDE) Standard Drive CableConnector and IconPin
24-PIN POWER 169 Appendix D24-Pin Power4-Pin Power (for CPU)6-Pin PCI ExpressConnectorPin Signal Pin Signal Pin Signal Pin Signal123456+3.3 V+3.3 VGND
PRODUCT FEATURES 17Chapter 1System Board ComponentsThe following illustration shows the system board connectors and sockets on the HP Workstation xw42
170 CONNECTOR PINSDVI-I SignalsConnector and Icon Pin Signal123456789101112131415161718192021222324C1C2C3C4C5TMDS Data2 -TMDS Data2 +TMDS Data2/4 shie
171 Appendix EAppendix E System Board DesignatorsThis appendix lists the system board reference designators for this system. Table E-1 System Board De
172 SYSTEM BOARD DESIGNATORSP11 AUX-IN Auxiliary audio connectorP124 HOOD LOCK Hood lock headerP125 HD SENSE Hood sensor headerP20 IDE Primary IDE con
173 Appendix FAppendix F Power Cord Set RequirementsThis appendix discusses the power cord set requirements for the HP Workstation xw4200.The power co
174 POWER CORD SET REQUIREMENTS
175 Appendix GAppendix G Routine CareThis appendix discusses routine care procedures for the HP Workstation xw4200. This appendix includes the followi
176 ROUTINE CAREGeneral Cleaning Safety PrecautionsWhen cleaning the workstation, follow these general precautions:1 Never use solvents or flammable s
CLEANING THE KEYBOARD 177 Appendix GCleaning the KeyboardFollow all safety precautions stated earlier before cleaning the keyboard.When cleaning debri
178 ROUTINE CARE
179Appendix HAppendix H Additional Password Security and Resetting CMOSThis appendix discusses additional password security and CMOS (complementary me
18 PRODUCT OVERVIEWThe following illustration shows the HP Workstation xw4200 block diagram.Figure 1-5HP Workstation xw4200 Block Diagram
180 ADDITIONAL PASSWORD SECURITY AND RESETTING CMOSResetting the Password JumperTo disable the power-on or setup password features, and clear the powe
CLEARING AND RESETTING THE CMOS 181Appendix HClearing and Resetting the CMOSThe CMOS of the workstation stores password information and information ab
182 ADDITIONAL PASSWORD SECURITY AND RESETTING CMOS5 Replace the access panel.6 Reconnect any external devices.7 Plug in the workstation power and tur
183 Appendix IAppendix I Quick Troubleshooting FlowsThis appendix presents some quick troubleshooting flowcharts for some common issues. This appendix
184 QUICK TROUBLESHOOTING FLOWSInitial Troubleshooting
NO POWER 185 Appendix INo Power
186 QUICK TROUBLESHOOTING FLOWS
NO POWER 187 Appendix I
188 QUICK TROUBLESHOOTING FLOWSNo Video
NO VIDEO 189 Appendix I
PRODUCT FEATURES 19Chapter 1Serial Number and COA Label LocationEach workstation has two unique serial number labels 1 and a certificate of authentica
190 QUICK TROUBLESHOOTING FLOWS
ERROR MESSAGES 191 Appendix IError Messages
192 QUICK TROUBLESHOOTING FLOWS
ERROR MESSAGES 193 Appendix I
194 QUICK TROUBLESHOOTING FLOWSNo OS Loading
NO OS LOADING FROM HARD DRIVE 195 Appendix INo OS Loading from Hard Drive
196 QUICK TROUBLESHOOTING FLOWS
NO OS LOADING FROM HARD DRIVE 197 Appendix I
198 QUICK TROUBLESHOOTING FLOWSNo OS Loading from Diskette Drive
NO OS LOADING FROM CD-ROM DRIVE 199 Appendix INo OS Loading from CD-ROM Drive
Copyright Information© 2004 Hewlett-Packard Development Company, L.P.Part number: 361757-001First Edition: May /2004WarrantyHewlett-Packard Company sh
20 PRODUCT OVERVIEWProduct SpecificationsThis section describes the physical, environmental, and graphical and PCI Express specifications for the HP W
200 QUICK TROUBLESHOOTING FLOWSNo OS Loading from Network
NON-FUNCTIONING DEVICE 201 Appendix INon-Functioning Device
202 QUICK TROUBLESHOOTING FLOWS
203 IndexIndexNumerics20-pin power connector pin assignments 1694-pin power connector pin assignments 169Aaccess panelinstallation and removal 77asse
204troubleshooting 139headphonejack location 15heatsink, installing and removing 88hood sensorenabling 40installing and removing 78overview 60setti
205 Indexhard drive in bracket 112heatsink 88hood sensor 78hood solenoid lock 79IEEE-1394 82Kensington cable lock 75memory 93optical drive (des
206
PRODUCT SPECIFICATIONS 21Chapter 1Graphics and PCI Express Slot Power SpecificationsYour workstation contains four PCI slots, two PCI Express x1 slots
22 PRODUCT OVERVIEWPower Supply and CoolingThe following table shows the power supply specifications of the HP Workstation xw4200.Table 1-4HP Workstat
POWER SUPPLY AND COOLING 23Chapter 1Power Consumption and CoolingThe following table shows the power consumption for a typical configuration based on
24 PRODUCT OVERVIEWENERGY STARThe ENERGY STAR® program, a government-backed initiative, promotes energy efficiency by identifying ways to reduce energ
HYPER-THREADING TECHNOLOGY 25Chapter 1ENERGY STAR ComplianceHP products purchased with the ENERGY STAR configuration are compliant with the U.S. Envir
26 PRODUCT OVERVIEW
27Chapter 2Chapter 2 Installing or Restoring the Operating SystemThis chapter discusses installation and restoration of the operating system. This cha
28 INSTALLING OR RESTORING THE OPERATING SYSTEMInstalling the Operating System and SoftwareThe following section discusses the operating system and HP
INSTALLING THE OPERATING SYSTEM AND SOFTWARE 29Chapter 2NOTE When you enable the YPBind feature in the Network tab of the Linux Setup Tool, you might
IIITable of ContentsTable of ContentsPrefaceImportant Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
30 INSTALLING OR RESTORING THE OPERATING SYSTEM8 Click Install next to “Additional CDs.”The HP Driver CD window opens.9 Click Press to begin install..
RESTORING THE OPERATING SYSTEM 31Chapter 2HP SoftwareThe following HP software will also be installed the first time the workstation is turned on: Co
32 INSTALLING OR RESTORING THE OPERATING SYSTEMOrdering Backup SoftwareAll software that shipped with the workstation, including the Restore Plus! CD,
33Chapter 3Chapter 3 System ManagementThis chapter discusses the various tools and utilities that allow for the system management of the HP Workstatio
34 SYSTEM MANAGEMENTComputer Setup (F10)The Computer Setup (F10) utilities enable you to perform the following tasks: Change factory default settings
COMPUTER SETUP (F10) 35Chapter 3 Enable or disable removable media boot ability. Enable or disable removable media write ability (when supported by
36 SYSTEM MANAGEMENTUsing Computer Setup (F10)Computer Setup can be accessed only by turning on the workstation or restarting the system. To access th
COMPUTER SETUP (F10) 37Chapter 3Table 3-1 Computer Setup MenuHeading Option DescriptionFile System Information Lists product name, processor type/spee
38 SYSTEM MANAGEMENTStorage Device Configuration Lists all installed non-SCSI storage devices.SCSI storage drives will not be listed in Computer Setup
COMPUTER SETUP (F10) 39Chapter 3Storage(continued)Options Removable Media BootEnables/disables ability to boot the system from removable media.Legacy
IV TABLE OF CONTENTS3 System ManagementComputer Setup (F10) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
40 SYSTEM MANAGEMENTSecurity Setup Password Allows you to set and enables setup (administrator) password.NOTE: If the setup password is set, it is req
COMPUTER SETUP (F10) 41Chapter 3Security(continued)Restore Master Boot Record*Restores the backup Master Boot Record to the current bootable disk.NOTE
42 SYSTEM MANAGEMENTAdvanced** Power-On Options Allows you to set:- POST mode (QuickBoot, FullBoot, or FullBoot every 1–30 days).- POST messages (enab
COMPUTER SETUP (F10) 43Chapter 3Advanced**(continued)Device options Allows you to set:- Printer mode (bi-directional, EPP+ECP, output only).- Num Lock
44 SYSTEM MANAGEMENTDesktop ManagementHP Client Management Solutions (available for download from http://www.hp.com/go/workstationsupport) provides st
DESKTOP MANAGEMENT 45Chapter 3To initiate Remote System Installation, press F12 when the F12=Network Service Boot message appears in the lower-right c
46 SYSTEM MANAGEMENT Help Desk and Problem Resolution Managing help desk tickets Remote troubleshooting Remote problem resolution Client disaster
DESKTOP MANAGEMENT 47Chapter 3ROM FlashThe workstation comes with a programmable flash ROM (read only memory). By establishing a setup password in the
48 SYSTEM MANAGEMENTWhen the boot block detects an invalid system ROM, the System Power LED blinks RED 8 times, one every second, followed by a 2-seco
DESKTOP MANAGEMENT 49Chapter 3Replicating the SetupThe following procedures give an administrator the ability to easily copy one setup configuration t
VTable of Contents5 System Diagnostics and TroubleshootingHelp & Support Center (HSC) and E-Support . . . . . . . . . . . . . . . . . . . . . .
50 SYSTEM MANAGEMENTCOPYING TO MULTIPLE WORKSTATIONSCAUTION A setup configuration is model-specific. File system corruption may result if source and t
DESKTOP MANAGEMENT 51Chapter 3Dual-State Power ButtonWith Advanced Configuration and Power Interface (ACPI) enabled, the power button can function eit
52 SYSTEM MANAGEMENTAsset Tracking and SecurityAsset tracking features incorporated into the workstation provide key asset tracking data that can be m
DESKTOP MANAGEMENT 53Chapter 3Master Boot Record Security Can prevent unintentional or malicious changes to the MBR of the current bootable disk and p
54 SYSTEM MANAGEMENTPassword SecurityThe power-on password prevents unauthorized use of the workstation by requiring entry of a password to access app
DESKTOP MANAGEMENT 55Chapter 3To establish a power-on password through workstation setup:1 Turn on or restart the workstation. If you are in Windows,
56 SYSTEM MANAGEMENTIf you enter the password incorrectly, a broken key icon appears. Try again. After three unsuccessful tries, you must turn off the
DESKTOP MANAGEMENT 57Chapter 3Deleting a Power-On or Setup PasswordTo delete a power-on or setup password:1 Turn on or restart the workstation. If you
58 SYSTEM MANAGEMENTNATIONAL KEYBOARD DELIMITER CHARACTERSEach keyboard is designed to meet country-specific requirements. The syntax and keys that yo
DESKTOP MANAGEMENT 59Chapter 3USING DRIVELOCKThe DriveLock option appears under the Security menu in Computer Setup. The user is presented with option
VI TABLE OF CONTENTSSMART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
60 SYSTEM MANAGEMENTHood SensorThe hood sensor is an optional feature that is a combination of hardware and software technology that can alert you whe
DESKTOP MANAGEMENT 61Chapter 3LOCKING THE SOLENOID HOOD LOCKTo activate and lock the solenoid hood lock:1 Turn on or restart the workstation. If you a
62 SYSTEM MANAGEMENTTo obtain the FailSafe Key, complete any one of the following tasks: Contact your authorized HP reseller or service provider. Vi
DESKTOP MANAGEMENT 63Chapter 3Each time the workstation is turned on or restarted, the BIOS compares the MBR of the current bootable disk to the previ
64 SYSTEM MANAGEMENTTo disable MBR Security:1 Turn on or restart the workstation. If you are in Windows, click Start>Shut Down>Restart the Compu
DESKTOP MANAGEMENT 65Chapter 3Fault Notification and RecoveryFault Notification and Recovery features combine innovative hardware and software technol
66 SYSTEM MANAGEMENT
67Chapter 4Chapter 4 Removal and ReplacementThis chapter discusses removal and replacement procedures for the HP Workstation xw4200. This chapter incl
68 REMOVAL AND REPLACEMENTService ConsiderationsThe following sections discuss service considerations that should be reviewed and practiced before rem
SERVICE CONSIDERATIONS 69Chapter 4Preventing Electrostatic Damage to EquipmentMany electronic components are sensitive to ESD. Circuitry design and st
IMPORTANT SAFETY WARNINGS VIIPrefacePrefaceImportant Safety WarningsWARNING!Avoid Electrical Shocks. To avoid electrical shock, do not open the power
70 REMOVAL AND REPLACEMENT Keep work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam. Use field service to
SERVICE CONSIDERATIONS 71Chapter 4NOTE Metric screws have a black finish. American National (unified) screws have a silver finish.NOTE As each subasse
72 REMOVAL AND REPLACEMENTCables and ConnectorsCables must be handled with care to avoid damage. Apply only the tension required to seat or unseat the
PRE-DISASSEMBLY PROCEDURES 73Chapter 4Pre-Disassembly ProceduresBefore servicing the workstation:1 Remove/disengage any security devices that prohibit
74 REMOVAL AND REPLACEMENTDisassembly OrderUse the following table to determine the order in which to remove the major components.Pre-Disassembly (pag
REMOVAL AND REPLACEMENT OF COMPONENTS 75Chapter 4Security Padlock (Optional)If a security padlock is installed, remove it before servicing the unit. T
76 REMOVAL AND REPLACEMENTUniversal Chassis Clamp Lock (Optional)If a universal chassis clamp lock is installed, remove it before servicing the unit.
REMOVAL AND REPLACEMENT OF COMPONENTS 77Chapter 4Access PanelBefore accessing the internal components of the HP Workstation xw4200, the access panel m
78 REMOVAL AND REPLACEMENTAccess Panel (Hood) Sensor (Optional)To remove the hood sensor:1 Disconnect power from the system (page 73) and remove the a
REMOVAL AND REPLACEMENT OF COMPONENTS 79Chapter 4Solenoid Hood (Smart Cover) Lock (Optional)To remove the solenoid lock:1 Disconnect power from the sy
VIII PREFACEWARNING!Battery Safety Information. There is a danger of explosion if the battery is incorrectly installed. For your safety, never attempt
80 REMOVAL AND REPLACEMENTFront BezelTo remove the bezel:1 Disconnect power from the system (page 73) and remove the access panel (page 77).2 Lift up
REMOVAL AND REPLACEMENT OF COMPONENTS 81Chapter 4Chassis FeetThe HP Workstation xw4200 ships in a minitower configuration and chassis feet are install
82 REMOVAL AND REPLACEMENTIEEE-1394 (Optional)To install an optional IEEE-1394 adapter:1 Unlatch the PCI levers 1 and the PCI slot cover 2.2 Install t
REMOVAL AND REPLACEMENT OF COMPONENTS 83Chapter 4Front Panel I/O AssemblyTo remove the front panel I/O assembly:1 Disconnect power from the system (pa
84 REMOVAL AND REPLACEMENTPower Button AssemblyTo remove the front power button assembly:1 Disconnect power from the system (page 73), remove the acce
REMOVAL AND REPLACEMENT OF COMPONENTS 85Chapter 4Power SupplyTo remove the power supply:1 Disconnect power from the system (page 73) and remove the ac
86 REMOVAL AND REPLACEMENTSystem FanTo remove the system fan:1 Disconnect power from the system (page 73) and remove the access panel (page 77).2 Disc
REMOVAL AND REPLACEMENT OF COMPONENTS 87Chapter 4System SpeakerTo remove the speaker:1 Disconnect power from the system (page 73) and remove the acces
88 REMOVAL AND REPLACEMENTProcessor HeatsinkNOTE The following illustrated heatsink is typical of what you might have in your workstation. Be aware th
REMOVAL AND REPLACEMENT OF COMPONENTS 89Chapter 46 Lift the heatsink 3 unit. Use alcohol and a soft cloth to clean all the thermal interface material
UPDATING BIOS, DRIVERS, AND SOFTWARE IXPrefaceCAUTIONAvoid Static Electricity. Static electricity can damage electronic components. Turn OFF all equip
90 REMOVAL AND REPLACEMENTReplacing the HeatsinkTo replace the heatsink:1 Disconnect power from the system (page 73), remove the access panel (page 77
REMOVAL AND REPLACEMENT OF COMPONENTS 91Chapter 4ProcessorTo remove the processor:1 Disconnect power from the system (page 73), remove the access pane
92 REMOVAL AND REPLACEMENTNOTE Store the processor in a safe place where it will not be damaged. To replace the processor:1 Raise the processor socket
REMOVAL AND REPLACEMENT OF COMPONENTS 93Chapter 4MemoryThe HP Workstation xw4200 has four memory sockets. The system supports industry-standard, 240-p
94 REMOVAL AND REPLACEMENTNOTE DIMMs and the DIMM sockets are keyed for proper installation. Make sure the guides line up when installing a DIMM.Insta
REMOVAL AND REPLACEMENT OF COMPONENTS 95Chapter 4Peripheral Component Interconnect (PCI) SlotsTable 4-3 PCI SlotsSlot Type Ref IDSEL INTs PME1 PCI Exp
96 REMOVAL AND REPLACEMENTICH6R USB Universal Host Controller0 29 0 00E8 AICH6R USB Universal Host Controller0 29 1 00E9 BICH6R USB Universal Host Con
REMOVAL AND REPLACEMENT OF COMPONENTS 97Chapter 4PCI ExpressPCI Express is a new hardware interconnect standard (for example, I/O slots). PCI Express
98 REMOVAL AND REPLACEMENTPCI or PCI Express RemovalTo remove a PCI or PCI Express card:1 Disconnect power from the system (page 73), remove the acces
REMOVAL AND REPLACEMENT OF COMPONENTS 99Chapter 4PCI or PCI Express InstallationTo install a PCI or PCI Express card:1 Disconnect power from the syste
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