HP Remote Graphics Software (RGS) Uživatelský manuál

HP Remote Graphics Software UserGuide 5.4.6

8.2 Setting property values in a configuration file ... 1668.3 Setting properties on

6. If you choose not to use the customization described in step 5, perform the following steps toupdate the respective configuration:a. Add the "

active network connection IP. To test this, the command hostname -i should report an active IPaddress for the qualified hostname. Failure to resolve t

The functionality of each option is as follows:[-v | -ver | -version] —Displays the Sender version information.[-h | -help | -?] —Displays the rgsende

4 Pre-connection checklistEstablishing an RGS connection from a Receiver to a Sender requires that the Local and RemoteComputers be in the correct sta

4.2 Remote Computer (Sender) checklistModification and verification of the Sender state can be performed either by connecting a keyboard,mouse, and mo

restarting the Sender. This topic is expanded considerably in Network Interface binding on theSender on page 87 .8. Linux Sender machine name and IP a

There are four methods to deal with multiple network interfaces:1. Allow the Sender to listen on all network interfaces and dynamically add and remove

2. Double-click each LAN icon and the Support tab, which displays the network interface IP address(see Figure 4-2 Network Interface IP addresses on pa

Figure 4-4 Advanced Settings dialogThe arrows to the right of the Connections box in Figure 4-4 Advanced Settings dialogon page 90 can be used to cha

●Use the Nslookup command to determine the IP address that the hostname resolves to. Then,using the arrow buttons to the right of the Connections box

10.2 HPRemote log format ... 20110.3 Agent design iss

requests on network interface 1 (corresponding to Local Area Connection 4), even though networkinterface 1 is the second network interface in binding

NOTE: The port used by the RGS Receiver is assigned by the Local Computer OS and can vary. TheRGS Sender listens on TCP/IP port 42966. At RGS 5.2.5, t

5Using RGSThis chapter describes how to use RGS to establish a connection from a Local Computer to a RemoteComputer, including:●Using RGS in Normal Mo

The RGS Receiver supports the following command line options for the Windows executable,rgreceiver.exe, and the Linux executable, rgreceiver.sh:[-conf

NOTE: At RGS 5.2.5, the capability was added to specify the port number used by the RGS Sender.The default Sender port number is 42966. The Sender por

In Normal Mode, the Local Computer can connect to only one Remote Computer at a time, asdescribed in One-to-one connection on page 17 If an attempt is

interact with the Remote Display Window on the Local Computer. In Setup Mode, you can perform anumber of operations, including:●Move a borderless Remo

The default hotkey sequence can be changed using the Hotkeys tab in the Receiver Control Panel (seeHotkeys on page 148). As long as the Shift key is h

The Remote Display Window Toolbar provides the following:●hostname—The hostname or IP address of the Remote Computer●disconnect button—Disconnects the

Computer, the monitor will enter the display powersave mode, and the cursor will be blanked as aresult.●An exception to input blocking is the CTRL-ALT

A.5 Disabling the RGS warning popup ... 231A.6 RGS operating modes ava

5.2 Linux connection considerationsNOTE: The Switch User functionality added to RHEL6 is not supported by RGS.5.2.1 Full-screen crosshair cursorsCerta

5.3 RGS login methodsRGS provides three methods for the local user to log into a Remote Computer:●Standard Login—supported on Windows and Linux Sender

See the tabloid page (the last page of the PDF version) of this guide for a diagram of the Standardlogin process.5.3.2 Easy LoginThe Easy Login flowch

5.3.3 Single Sign-onThe Single Sign-on flowchart is shown in Figure 5-11 Single Sign-on process on page 105. If theSingle Sign-on conditions are met,

Starting at RGS 5.1, you can change an expired password from the RGS Receiver. If you enter anexpired password, you will see a dialog stating that the

interact with the primary user’s desktop (see Figure 5-14 Multiple local users can view and interact withthe primary user's desktop on page 107).

Figure 5-16 Primary user dialog to authorize a local user to connect to the primary user’s desktopThe different cases for establishing a collaborativ

Computer (see Figure 5-17 Collaboration notification dialog displayed on the Sender and in eachRemote Display Window on page 109).Figure 5-17 Collabo

5.5.3 Effect of low bandwidth and/or high latency networks oncollaborationThe update rates of all collaborators is limited by the lowest update rate o

6 Advanced capabilitiesThis chapter discusses the many advanced capabilities of RGS. Click on the Advanced>>> button inthe Receiver Control P

List of tablesTable 2-1 Computers and operating systems that support RGS 5.4.6 Receiver ... 10Table 2-2 Compu

6.1 General options6.1.1 General tabThe options available under the General tab are shown in Figure 6-2 General tab optionson page 112.Figure 6-2 Gen

●Match receiver display resolution—When checked, the Receiver will negotiate with theRemote Computer Sender to have the Sender adjust its display reso

TIP: Certain Microsoft Windows user environment configuration adjustments can improve the userinteractive experience by minimizing the bandwidth requi

aggressive quality reduction. The Minimum update rate is a target. The availablebandwidth may be too low to maintain the target rate. Valid settings a

6.4 Remote audio operationFor an overview of remote audio, see Remote audio on page 36. Before describing the RGS audiocapabilities available under th

Figure 6-5 Microphone device selection and audio playback device selection on the SenderNOTE: Remote Microphone can be enabled/disabled using the Rgs

To select the mixer as the input line, click the Volume button in the Sound recording section of Figure6-4 Sound and Audio Devices Properties dialog o

Figure 6-7 Recording Control Properties dialogPress the OK button and the Recording Control window should now have the mixer line as one of thecontro

6.4.2 Calibrating audio on the Microsoft Windows XP ProfessionalSenderThe audio signal captured by the Sender is modified by two different device driv

Figure 6-10 Recording Control dialogThe best sound to play to calibrate your audio device is a low frequency sound with high amplitude. Bydefault, Wi

List of figuresFigure 1-1 Typical RGS configuration ...

Figure 6-11 Sound and Audio Devices Properties dialogSelect the Critical Battery Alarm program event, and press the play button (the triangle located

6.4.3 Configuring audio on Microsoft Windows Vista and Windows7 SenderWhen a connection is established between a Receiver and Sender, an audio session

The Audigy2ZS and Audigy 4 audio devices require the controls labeled "PCM Capture" to have anon-zero volume. Other volume controls will not

6.4.6 Using audioThe audio controls in the Receiver Control Panel are shown in Figure 6-13 Audio controlson page 125.Figure 6-13 Audio controlsThe Sp

The options available under the Audio tab are:●Audio follows focus—This checkbox determines how audio is handled when the Receiver isconnected to mult

●Audio not continuous—Low bandwidth connections can cause discontinuities in the audio stream.Reducing the quality and turning off stereo may improve

configuration during Receiver installation —USB devices are Local or Remote on page 128. For adiscussion of the USB installation options, see Installi

6.5.1 Attaching a local USB device to a Remote ComputerThe options available under the USB tab in the Receiver Control Panel are shown in Figure 6-15

Figure 6-16 Prior to remote attachment of the USB drive keyTo connect the USB drive key to a Remote Computer in Directory Mode, perform the following

another Remote Computer on page 131). The USB devices will be detached from the current computerand attached to the selected computer.Figure 6-18 Dyn

Figure 3-6 The Remote Graphics Sender service ... 58Figure 3-7 Sende

where xxxx is the VendorID and yyyy is the ProductIDThe VendorID and ProductID are reported in hexadecimal format, and should be entered inhexadecimal

9. Serial NumberUSB device mounting can also be allowed/denied based on the following two parameters:10. IP address of the Local Computer11. The domai

9. Serial Number— serialNumberCAUTION: Filtering on device strings (manufacturer, product, and serial number) may not bereliable. Device vendors are n

3. Double click on the specific device, which brings up a separate window.4. Select the Details tab and select one of the following properties from th

The registered classes and subclasses are documented by the USB Device Working Group. The DWG'slatest document for 1.0 defined class codes is hos

6.5.6.4.5 Enable Remote USBVerify that Remote USB is enabled under the USB option tab of the Receiver Control Panel (see Figure6-19 Checkbox to enable

6.5.6.4.6 HP Remote Virtual USB DriverVerify that the HP Remote Virtual USB driver is installed and active on the Remote Computer. Open theWindows Dev

Figure 6-21 Enable installation of remote USB6.5.6.4.7 USB device drivers and program supportVerify that the device drivers and programs required by

6.6 Adjusting Network timeout settingsThe options available under the Network tab in the Receiver Control Panel are shown in Figure 6-22Options availa

6.6.1 Network timeoutsRGS uses TCP/IP over a standard computer network to transmit data. Although TCP/IP is a reliabletransport mechanism, it does not

Figure 5-17 Collaboration notification dialog displayed on the Sender and in each Remote DisplayWindow ...

timeout properties are specified in milliseconds. Figure 6-23 Receiver Control Panel on page 142shows the default Receiver timeout periods and the cor

Figure 6-24 Receiver timeout sequenceAfter the Receiver warning timeout property has been exceeded (two seconds, in this case), theReceiver Remote Di

6.6.1.2 Sender network timeoutThe RGS Sender supports the Sender error timeout property, Rgsender.Network.Timeout.Error. Thisproperty can be set only

again—Most likely the network connectivity between the Receiver and Sender was temporarilylost. Other possible problems include:◦The Sender unexpected

seconds. See Adjusting Network timeout settings on page 140 for further details on setting theReceiver timeouts.●Increasing the Receiver error dialog

Rgreceiver.Network.Timeout.Dialog property. If this timeout expires without the local user entering ausername and password, the Receiver will remove t

6.7 HotkeysHotkeys are key sequences that cause special action to be taken by the Receiver. Such key sequencesare processed by the Receiver, and are n

The options available under the Hotkeys tab are:●Send CTRL-ALT-END key sequence as CTRL-ALT-DEL: On some computers, the operatingsystem will intercept

◦“C”—Closes the Remote Display Window, which terminates the RGS connection◦“G”—Toggles “Game Mode.” Game Mode enables relative cursor movements instea

applications, you will need to perform cut or copy actions by Highlighting the text of interest andselecting the Cut or Copy action normally found in

Figure 7-2 The Receiver Control Panel in Directory Mode ... 164Figure 7-3 Remote D

the clipboard data is transferred from the Remote Computer clipboard to the Local Computer clipboard,and then pasted into the Local Computer applicati

Continuing with the example of a cut and paste from Computer A to Computer B, Computer A is alsoreferred to as the sending computer or cut computer, w

Figure 6-29 Cutting and pasting between Remote and Local Computers6.8.2 Remote Clipboard filteringWhen a cut is performed, applications typically sto

filtering of cut and paste data on page 155, which expands on Figure 6-28 Cut and paste computernomenclature on page 153 to show receiving-side filter

●Ole Private Data—A private application format understood only by the application offering theformat.●Object Descriptor—OLE2 object descriptor●Link So

Clipboard information. In this section, the text preceding the Remote Clipboard information will not beshown.11-08-08 00:26:14 DEBUG - (format filter)

Figure 6-33 Remote Clipboard log entries for cut and pasteNOTE: If the clipboard on either the Local or Remote Computer already contains content at t

enabled and the location/name of the log file(see Figure 6-34 Options available under the Logging tabon page 159).Figure 6-34 Options available under

Unless this command line option is used to change the logSetup file, the default logSetup file in theSender installation folder (C:\Program Files\Hewl

6.10 StatisticsThe options available under the Statistics tab in the Receiver Control Panel are shown in Figure 6-36Options available under the Statis

xviii ENWW

7 Using Directory ModeDirectory Mode enables the local user to automatically open connections to multiple Remote Computersbased on the computers assig

worldwide joe RC_4 RC_5 RC_6In the next example, the directory file specifies the Remote Computers for users Sally and Joe in astandalone or WORKGROUP

specify a different directory file. The Connect All button is used to establish a connection to theRemote Computers listed in the directory file.Figur

The Remote Display Window selection dialog is only displayed in Directory Mode—this is the modethat supports multiple Remote Display Windows. While th

8 RGS propertiesRGS allows the user to specify many properties of the RGS connection, both on the Sender andReceiver. By specifying properties, the us

The configuration files contain property name/value pairs, with only one property per line. Empty lines(containing only whitespace characters) are ign

8.5 RGS Receiver propertiesThis section describes the Receiver properties. RGS supports two types of Receiver properties:●Per-Receiver properties—The

8.5.1.5 Archive file propertiesWhen the Receiver is run, the user can change a number of properties using menus on the ReceiverControl Panel and the R

◦Rgreceiver.Experience.MinImageQuality◦Rgreceiver.Experience.MinUpdateRate●Browser properties group◦Rgreceiver.Browser.IsMutable◦Rgreceiver.Browser.Na

●Remote Clipboard properties group (see below for the per-session Remote Clipboard property)◦Rgreceiver.Clipboard.IsMutable◦Rgreceiver.Clipboard.IsEna

1 Introduction to HP Remote GraphicsSoftwareThis guide provides information that you will need to install, configure, and use HP Remote GraphicsSoftwa

Rgreceiver.Audio.IsMutable=1When the group IsMutable property is 1 (true), the user is allowed to interactively change the otherproperties in the audi

Figure 8-3 The Receiver timeout error property menu is grayed out8.5.3 Receiver general properties The general properties are listed below. After eac

Rgreceiver.Directory=string （directory.txt）Rgreceiver.Directory.IsMutable=bool （1）Used in Directory Mode to set the name and location of the file that

layout and resolution of the Receiver physical displays, the Receiver will try to just match the Receiverdisplay resolution.For example, if the Receiv

NOTE: The following property, while supported, has been deprecated. HP recommends using theper-session Remote Display Window X and Y positioning prope

used to permanently enable or disable global image updates in the Receiver. The default value is 1—global image updates can be configured by the user.

The sequence chart in Figure 8-6 Sequence chart for the default property value of 4 on page 178shows operation for the default property value of 4. In

Figure 8-7 Pointer Options tab in the Sender Mouse Properties dialogWhen the Rgreceiver.IsMouseSyncEnabled property is set to 1 on the Receiver and w

When the Rgreceiver.IsAutoMenubarEnabled.IsMutable property is set to 0, the user cannot turn Autoshow toolbar feature on in the Receivers Advanced-&g

8.5.6 Receiver audio properties Rgreceiver.Audio.IsMutable=bool （1）If set to 1, the user will be able to modify all audio controls in the RGS Receiver

© Copyright 2011 Hewlett-PackardDevelopment Company, L.P.The information contained herein is subjectto change without notice. The onlywarranties for H

Chapter 7: Using Directory Mode on page 162—Establishing RGS connections using DirectoryMode is described in this chapter.Chapter 8: RGS properties on

remote USB before the RGS Receiver is started. The default value is 1—the user can modify all USBcontrols.Rgreceiver.Usb.IsEnabled=bool （1）Rgreceiver.

This property specifies the timeout in milliseconds used to display, and wait on responses from, inputdialogs, such as the authorization dialog and th

Rgreceiver.Hotkeys.IsCtrlAltDeletePassThroughEnabled.IsMutable=bool （1）When a Windows Local Computer detects a Ctrl-Alt-Delete key sequence, it does n

The default clipboard formats are:●1 (CF_TEXT)—Text format. Each line ends with a carriage return/linefeed (CR-LF) combination. Anull character signal

Rgreceiver.Log.Level.IsMutable=bool （1）RGS supports five logging levels: DEBUG, INFO, WARN, ERROR, and FATAL. If DEBUG is chosen, alllevel of output f

8.5.14 Auto Launch session properties These properties are per-session (per-connection) properties. If, for example, the user wants to autoconnect to

Rgreceiver.Session.<N>.RemoteDisplayWindow.X.IsMutable=bool （1）This property specifies the X position of the session N Remote Display Window, as

8.6 RGS Sender propertiesRGS supports the following hierarchy of methods to set the Sender properties (see Figure 8-8 Senderproperties hierarchy on pa

◦Rgsender.IsDisconnectOnLogoutEnabled◦Rgsender.MaxImageUpdateRate◦Rgsender.ImageCodec.Preferred◦Rgsender.IsBlankScreenAndBlockInputEnabled◦Rgsender.Is

set to 0, the RGS Sender will not monitor the RDC session for a logout. The default is 1— allow quickaccess to the Windows desktop after Remote Deskto

1.1 Typical RGS configurationFigure 1-1 Typical RGS configuration on page 3 shows a typical RGS configuration, consisting of ablade workstation and a

This property is supported only on Linux. If set to 0, the iLO (integrated Lights-Out) console is disabledwhen an RGS connection is made. This prevent

CAUTION: Caution is advised in disabling the collaboration notification dialog because neither theRemote User (if present) or the Local Users will be

of the timeout period, the USB devices remain connected. The default timeout value is 5,000milliseconds (5 seconds).8.6.6 Network Interface binding pr

user will need to specify the same port number on the Receiver to establish a connection with theSender, as described in Using RGS in Normal Mode on p

9 Sender event logging on WindowsThe RGS Sender on Windows supports event logging. Event logging provides information useful fortroubleshooting connec

NOTE: The HPRemote log allows you to implement a capability called Remote ApplicationTermination. Remote Application Termination enables applications

Figure 9-3 Reporting of the Local Computer IP address, port number and hostname when aconnection is made to the Sender198 Chapter 9 Sender event lo

9.2 Usages of the HPRemote logThe HPRemote log has several important usages:●Troubleshooting—The HPRemote log can be used to aid troubleshooting of co

9.3 Additional information on event loggingFor additional information on Windows event logging, search Microsoft Developer Network (MSDN)as shown in F

10 Remote Application TerminationThis chapter describes how to create a Windows agent on the Sender that provides Remote ApplicationTermination. “Remo

1.2 RGS Sender and ReceiverFigure 1-2 RGS Sender and Receiver on page 4 shows the two primary RGS software components,the RGS Sender and RGS Receiver.

Table 10-1 RGS Sender events logged in the HPRemote log (continued)RGSENDER_CONNECT_STATEEventID: 3The connection state consists of zero or more prim

Table 10-1 RGS Sender events logged in the HPRemote log (continued)RGSENDER_DISCONNECTEventID 5NOTE: Parameter %2 is new in the RGS 5.1.5 release.A r

Table 10-1 RGS Sender events logged in the HPRemote log (continued)RGSENDER_SET_PRIMARYEventID: 6A connection with an associated name is set as the p

Table 10-1 RGS Sender events logged in the HPRemote log (continued)RGSENDER_USB_CONNECT_DEVICEEventID: 9A new USB device was connected to the Sender

10.3 Agent design issuesDesigning an agent to provide Remote Application Termination requires consideration of a number ofissues in order to minimize

10.3.3 Wrapping applications of interest●Situation—Agents can be launched that supervise only specific applications in a givenenvironment. Tying agent

●Expect the unexpected—where possible, limit your actions to those areas you are certain of theoutcomes to minimize loss of data and productivity.●Alw

10.4 Sample AgentThe sample Windows agent presented below monitors the HPRemote event log and interprets its events.Comments are included in the agent

#define EVENT_SRC "rgsender" // specifies specific event name source in // HPRemoteBOOL processEvent(LPCTSTR eventServer, LPCTSTR eventSourc

// Process event (example: print out event) ==============================if (result){// We only know how to process specific eventsif (pevlr->Even

NOTE: Local user refers to the person physically located at the Local Computer. Remote user refers tothe person physically located at the Remote Compu

// seconds. If seconds is less than zero, we will wait forever.for (waitedFor = 0; seconds < 0 || waitedFor < seconds; ){HANDLE h;// Open, read

else{dwNewIndex = dwCurrentStart + dwCurrentCount - 1;}// If the new index is different than the current, update the current// and process the current

... may wish to return status from monitorEvents ...} 10.5 Additional features for Windows systemsThe following optional procedures for the RGS Sender

◦Run a Program◦Restart the ComputerFigure 10-1 Remote Computer Sender recovery options10.5.2 Microsoft Remote Desktop RecoveryIf the RGS Sender becom

11 Optimizing RGS performanceThis chapter provides suggestions on optimizing RGS performance, including optimizing the RemoteComputer display settings

●Select the Desktop tab and select Customize Desktop.●On the Web tab, check Lock desktop items.2. Sender process priority—Occasionally, an activity su

tripled due to transmitting the webcam output via RGS to the Sender, transmitting the images to theconference receiver and RGS transmitting the images

however. If the network interface and switch settings don’t complement each other, the network willhave poor performance.●Configuring the network inte

12 Troubleshooting RGSThis chapter provides suggestions on troubleshooting potential issues with RGS. Refer also to RGS errormessages on page 221 whic

13 RGS error messagesThis chapter lists the error messages reported by the RGS Receiver, and describes potential reasons forthe error messages.13.1 Re

●HP compression/decompression algorithms—Proprietary, high-performance HP imagecompression/decompression algorithms enable real-time remote visualizat

Directory not found or not accessible! The directory file is not available. Possible reasons include:●The directory file name or location has been mis

Connection denied! The iLO remote console is enabled. The iLO remote console is enabled on the HP BladeWorkstation. The Blade must be configured in Us

A Using RGS with HP VDIThis appendix describes how to use RGS with the HP Virtual Desktop Infrastructure (VDI) solution. UsingRGS with HP VDI assumes

VMware View 3.0 and older VMware View 3.0 (and older versions) do not support any versions of RGSVMware View 3.1 and newer RGS 5.2.4 (and older versio

However, a few values must be set by manually editing the .vmx file of the virtual machine.Administrators may also use scripting to fully automate thi

Figure A-2 Configuration parameters dialogNOTE: Not all configuration parameters can be added using the dialog shown above. Please seeVMware View doc

Svga.maxHeight = <max screen height in pixels>This parameter tells the VMware virtual VGA device driver the maximum height of screen to support.

A.3 Using RGS with dynamic HP VDI (based onVMware View)In this document, dynamic HP VDI is based on using the VMware View manager. The following steps

NOTE: Ensure that you remove the “#” from all lines you wish to activate in the rgsenderconfigfile.5. Save the rgsenderconfig file. Restart the RGS Se

For information on running rgdiag.exe, see Using the RGS Diagnostics Tool on Windows on page 76.A.5 Disabling the RGS warning popupRGS alerts the user

1.5 Tabloid-size pageThe PDF version of this guide contains a tabloid-size page that is best viewed either on your computermonitor or by printing it o

B USB devices supported by RGSNOTE: Prior to RGS 5.2.0, this list of USB devices was maintained in a separate document availableat http://www.hp.com/s

Table B-1 PDA devices (continued)Blackberry 7290 RGS 3.0 RGS 5.0 Desktop Manager 3.6RGS 5.0RGS 5.0Desktop Manager 4.0Blackberry 8100 RGS 5.0 RGS 5.0

Table B-4 Security devicesUSB Devices HP Blade WorkstationClientsClients based onWindows XP andWindows XPeNotesAxalto smartcard reader RGS 4.0.2 RGS

Table B-6 USB keys (continued)HP 128M RGS 5.0 RGS 5.0Memorex RGS 5.0 RGS 5.0Table B-7 CD R/WUSB Device HP Blade WorkstationClientsClients based onWi

Table B-11 PrintersUSB Devices HP Blade WorkstationClientsClients based onWindows XP andWindows XPeNotesHP OfficeJet 9110 RGS 5.0 RGS 5.0HP Photosmar

Table B-14 EnclosureUSB Devices HP Blade WorkstationClientsClients based onWindows XP andWindows XPeNotesAdaptec USB 2.0 enclosurefor IDE hard drives

Table B-17 Sound recording devices (continued)Philips SpeechMike Pro Plus RGS 5.2 RGS 5.2Logitech USB DesktopMicrophone 980186-0403RGS 5.2 RGS 5.2Tab

C Linux remote audio device supportAs shown in Figure 2-24 RGS audio subsystem on Linux on page 38, an audio device is required to beinstalled in Linu

IndexAAdvanced capabilities 111Authenticator properties 167Auto Launch 115Auto Launch session properties187CCollaborating 106DDirectory Mode 25EEasy L

isanotheruser alreadylogged into theRemote Computer(the primaryuser)?Nhaslocal userlogged in?NYNYYhasanother userlogged in?NYdo thecredentials oflocal

Telephone support service is for RGS software installation and configuration support.●Customer must have a fully functioning system with standard Micr

2 RGS overviewBefore exploring how to use RGS, it’s important to first understand the required system environmentsand security features used and suppo

Table 2-1 Computers and operating systems that support RGS 5.4.6 ReceiverReceiverPlatformsWindows XPe/WES/WES 7Windows XPProfessionalSP1, SP2, SP332-

Table 2-1 Computers and operating systems that support RGS 5.4.6 Receiver (continued)ReceiverPlatformsWindows XPe/WES/WES 7Windows XPProfessionalSP1,

AcknowledgmentsHP Remote Graphics Software was developed using several third party productsincluding, but not limited to:OpenSSL: This product include

NOTE: Desktop Sender systems require 1.5 GHz or greater processor with SSE2 multi-mediainstruction extension, 32-bit color display adapter and 512 MB

2.2 RGS version numberingThe RGS version (for example, version 5.4.0) contains the following three numbers:1. Version major number2. Version minor num

connect to an RGS Sender. In licensing terminology, a floating license is checked-out when aconnection is established to the RGS Sender, and is checke

NOTE: Except for the 60-day HP RGS Desktop Trial Edition, the above RGS products neverexpire once they are installed and licensed.When you purchase RG

2.7 Networking supportRGS uses TCP/IP over a standard computer network, and supports Ethernet connection speeds of10/100/1000BASE-T (Gigabit). The RGS

The monitor itself is optional on the Remote Computer. For example, if the Remote Computer is aPersonal Workstation, a monitor (plus a keyboard and mo

Figure 2-5 Addition of scroll bars if the Remote Display Window is resized smallerNOTE: RGS does not provide a scale-to-fit capability to allow the c

NOTE: Starting up two (or more) instances of the RGS Receiver to achieve a many-to-one connectionis not supported. Achieving a many-to-one connection

Figure 2-8 Sharing between workstationsIn Figure 2-8 Sharing between workstations on page 20, the primary user is directly logged into theRemote Comp

Figure 2-9 Standard Login process on page 21 shows the two-step Standard Login RGSconnection process.Figure 2-9 Standard Login processIf another user

iv Acknowledgments ENWW

2.10 Single Sign-on and Easy LoginRGS supports two additional login methods on certain Windows-based Remote Computers. These loginmethods are currentl

2.10.3 Deciding between Single Sign-on and Easy LoginIf neither Single Sign-on nor Easy Login is selected, the default Standard Login will be used. In

◦Easy Login on Windows Vista and Windows 7 uses Credential Providers to allow the userto be authenticated through their standard username/password mec

2.11 RGS operating modesRGS supports two basic operating modes:1. Normal Mode — This mode enables RGS to connect to a single Remote Computer, asdescri

complete desktop of the Remote Computer, the Local Computer must have a comparably-sized framebuffer, which will typically require two monitors to vie

2.13 Remote Computer monitor blanking overviewNew in RGS 5.0, this feature blanks the Remote Computer monitor (if one is connected) when the localuser

NOTE: Even with an image quality of 100, RGS still performs some image compression to reduce thenetwork bandwidth requirements. While the image qualit

Figure 2-19 The local USB devices can be attached to only one Remote Computer at a time.2.16.1 USB session switchingAt RGS 5.1.3, the ability to dyna

The "auto" option described in Local/Remote USB Device Management on page 131 alters thisbehavior. It will re-enumerate any device marked as

CAUTION: Enabling auto-remoting of specific USB devices requires modifications to theWindows Registry. Registry modifications should only be made by e

Table of contents1 Introduction to HP Remote Graphics Software ... 11.1 Typical RGS c

devices, as described above. With RGS 5.1.3, smartcard readers are now handled in a uniquemanner, as follows:●Unique smartcard handling requires, on t

●If a smartcard reader is plugged in after an RGS connection is established, it will be availableremotely.●If there is a break in the RGS connection,

2.16.5 Computers supporting remote USBRemote USB connections are supported by the computers and operating systems shown in the tablesbelow.Table 2-3

Table 2-3 Receiver Remote USB Support (continued)Receiver Platforms Windows XPe/WES Windows XPProfessional SP1,SP2, SP3 32-bit,x64Windows VistaBusine

2.17 Remote audioThis section describes RGS support of remote audio on Windows and Linux. Rather than describe allfour combinations of Remote and Loca

Table 2-5 Windows RGS audio data pathsAudio Playback from the Remote Computer to theLocal ComputerSending of microphone audio from the LocalComputer

2.17.2 Remote audio on LinuxRGS on Linux also supports remote audio, allowing audio generated by the application on the RemoteComputer to be captured

Table 2-6 Linux RGS audio data pathsAudio Playback from the Remote Computer to theLocal ComputerSending of microphone audio from the LocalComputer to

If USB devices are Remote is selected, a USB microphone can be accessed anytime by the RemoteComputer. If USB devices are Local/Remote is selected, ho

Table 2-7 Receiver remote Audio Support (continued)ReceiverPlatformsWindows XPe/WESWindows XPProfessionalSP1, SP2, SP332-bit, x64Windows VistaBusines

2.16.3 Install-time configuration of remote USB ... 292.16.4 Unique smartcard handling ...

Table 2-8 Sender remote Audio Support (continued)Sender Platforms Windows XPProfessional SP1, SP2,SP3 32-bit, x64Windows Vista Business,Ultimate and

Figure 2-25 Remote Clipboard operationCut and paste are supported in the following scenarios.1. Between a Local Window and a Remote Display Window (i

Figure 2-26 Enabling Remote Clipboard during Sender and Receiver installation on MicrosoftWindows systems.44 Chapter 2 RGS overview ENWW

For details on using Remote Clipboard, see Remote Clipboard operation on page 150Following installation, Remote Clipboard on Windows can be enabled or

2.20 Using RGS with desktop virtualizationIn addition to using RGS to capture, compress, and transmit the contents of the frame buffer, RGS canalso be

9. Finnish10. French11. German12. Italian13. Japanese14. Korean15. Latin American16. Norwegian17. Portuguese18. Portuguese (Brazilian ABNT)19. Russian

●Automatic disconnect: On Linux, all Receivers will disconnect when the primary userdisconnects. This prevents collaboration users from interaction wi

3 Installing RGSThis chapter describes the following aspects of installing RGS:●Installing the RGS Receiver on Windows●Installing the RGS Sender on Wi

3. During the installation, the Remote USB Configuration dialog is displayed (see Figure 3-1 ReceiverRemote USB configuration dialog on page 50 and Re

4. The Remote Clipboard Configuration dialog is displayed next (seeFigure 3-2 Remote ClipboardConfiguration dialog on page 51 and Remote Clipboard ove

3.1.2.9 Disabling Single Sign-on ... 653.1.2.9.1 Using the rgadmin tool to disable Single

3.1.1.2.1 UsageSetup.exe /autoinstall /agreetolicense [/folder=<folder>][/usb=local | /usb=remote | /usb=localRemote][/clipboard][/noreboot]Setu

/usb=remote Install USB in Remote Mode. The system will automatically restart after the install completes./usb=localRemote Install USB in Local/

3.1.1.4 Uninstalling the RGS Receiver on WindowsTo uninstall the RGS Receiver, use the Windows Add or Remove Programs feature from the ControlPanel. S

3.1.2.2 Manual installation of the Sender on WindowsTo install the Sender on Windows, log into an account with administrator privileges, and perform t

NOTE: For many USB devices, the Windows operating system provides default USB drivers.While these default drivers may, in fact, work with your USB dev

5. Next, the Sender installer will prompt you for the Sender license. If you have a Sender license file,click the appropriate radio button, click Next

stopped, started, or resumed. Additionally, the properties of the service can be controlled such as thestart-up type, and the recovery mode.Figure 3-6

-timeout value—The timeout in milliseconds used to detect and disconnect an inactive connection. Thisoption sets the property Rgsender.Network.Timeout

3.1.2.5 The Sender GUI on WindowsThe Sender displays the HP Remote Graphics Software icon in the application tray. The icon animateswhen Receivers are

CAUTION: Adjusting the process priority of the Sender to a level higher than –normal can causeother normally privileged processes to receive fewer CPU

4.2 Remote Computer (Sender) checklist ... 864.3 Network Interface bin

or Easy Login on page 62). If Single Sign-on is enabled and the computer is running Windows XPProfessional, the computer must be restarted before Sing

Figure 3-9 Using the rgadmin tool to enable Single Sign-on (Windows XP Professional)Figure 3-10 Using the rgadmin tool to enable Single Sign-on (Win

3.1.2.8.3 Manually enabling Single Sign-on (Windows XP Professional only)Although the manual method is not the preferred method to enable Single Sign-

Summary—If the GinaDLL key does not currently exist in the registry, Microsoft's default GINA DLL(msgina.dll) is loaded by WinLogon. Adding the G

Figure 3-14 Using rgadmin to disable Single Sign-on (Windows Vista and Windows 7)3.1.2.9.2 Manually disabling Single Sign-on (Windows XP Professional

3.1.2.10 Installing and Enabling Easy LoginCAUTION: Installing RGS Easy Login is for experienced users and IT administrators only. Please readall dire

HP RGS ELO Credential Providers for Windows Vista and Windows 7. Using the rgadmin tool toenable Easy Login is preferred over the manual method, descr

3.1.2.10.3 Manually enabling Easy Login (Windows XP Professional only)Although the manual method is not the preferred method to enable Easy Login, it

3.1.2.11 Chaining custom GINA modules for Easy Login (Windows XPProfessional only)If it is determined in step 3 above that the GinaDLL registry key do

3.1.2.11.4 Setting the Local Security Policy (Windows XP Professional)The local security policy "Interactive logon: Do not require CTRL-ALT-DEL&q

6.5 Remote USB operation ... 1276.5.1 Attaching a loc

Figure 3-19 Using rgadmin to disable Easy Login (Windows Vista and Windows 7)3.1.2.12.2 Manually disabling Easy Login (Windows XP Professional only)T

3.1.2.13 Automatic installation of the RGS Sender on WindowsThe RGS Sender can be installed or removed in automatic mode. Automatic mode allows the Se

/autoremove Remove the Sender./folder=<folder> Specifies the destination folder, default is C:\Program Files\Hewlett-Packard\Remote Graphic

/rgslicensefile=<filename> The license to run the RGS Sender is acquired from the specified file. The filename may beomitted by specifying th

3.1.2.16 Using the RGS Diagnostics Tool on WindowsDuring the installation of the Windows Sender, the RGS Diagnostics Tool (rgdiag.exe) is installed. T

3.1.2.17.1 rgadmin tool on Windows XP ProfessionalWhen run on Windows XP Professional, the rgadmin.exe program displays two tabs. The 3DUpdates tab (s

Figure 3-22 Dialog to enable or disable Single Sign-on and Easy Login (Windows XP Professional)3.1.2.17.2 rgadmin tool on Windows Vista and Windows 7

When rgadmin is started, it reports the current status of Single Sign-on and Easy Login. To change thestatus, check the desired radio button. After cl

3. Execute the following command:./install.sh4. The Receiver will be installed into /opt/hpremote/rgreceiver. To start the Receiver, execute thefollow

To install the Sender on Linux, perform the following steps: A fully functional Linux install is requiredprior to beginning the RGS Sender install.1.