HP Web Jetadmin Software Uživatelský manuál stáhnout pdf (Strana 17)

2. Verify that the LEDM endpoints are hosted by the device. Open the HPWSProxyService.log file,

which is available in the same location as the HP Device Proxy Console App provided in issue 1.

Find entries that contain the endpoint verbiage, such as the following:

Hosted Endpoints are

https://IPAdress:8022/434E434A-3230-3030-3735-2C768A3EB978

http://IPAdress:8023/434E434A-3230-3030-3735-2C768A3EB978/transfer

3. If no Hosted Endpoints are listed in the log file, check for errors, such as the following:

Exception caught in the function OnReceiveRequest...Object reference

not set to an instance of an object.

If this error is listed, the proxy agent cannot connect to the printer. It is likely that another

application is using the socket connection that HP WS Proxy Agent needs. This might mean that

VMware Workstation is installed on the same client as HP WS Proxy Agent.

4. Verify that the latest version of HP WS Pro Proxy Agent is installed. The version is displayed in the

Name and Version columns in Control Panel > Program and Features. Versions prior to HP WS

Pro Proxy Agent 10.3.1 display only the version in the Version column or might not display any

version at all.

DISCOVERY LOGS

Additional log file functionality that allows administrators to understand and troubleshoot PC-

connected device discoveries is available in HP Web Jetadmin. The following sections provide

instructions for enabling and gathering the logging details for HP SNMP Proxy Agent, HP WS Pro

Proxy Agent, and WMI.

PC-connected discovery logging in HP Web Jetadmin

1. Use Microsoft Notepad or a similar editor to open the following file:

C:\Windows\ServiceProfiles\NetworkService\AppData\Local\HP

Inc\HPWebJetadmin\Settings\WjaService\config\DiscoveryManager.config.xml

2. Find the following section:

<type>HP.Imaging.Wjp.Sdk.Core.Framework.ConfigurationItemString

</type>

<value>False</value>

</property>

3. Change the <value> entry as follows:

<type>HP.Imaging.Wjp.Sdk.Core.Framework.ConfigurationItemString

</type>

</property>

4. Save the file.

Additional settings can be used to increase the number of log files that the system creates. The default

setting instructs the system to overwrite a second log file for each new discovery.

1. Use Notepad or a similar editor to open the following file:

C:\Documents and Settings\NetworkService\Local Settings\Application Data\HP

Inc\HPWebJetadmin\WjaService\config\DiscoveryManager.config.xml

1 2 ... 12 13 14 15 16 17 18 19 20 21 22 ... 30 31

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HP Web Jetadmin Software Uživatelský manuál Strana 17