Hp 500B Uživatelský manuál Strana 1

Maintenance & Service GuideHP 500B and 505B Microtower Business PCCompaq 500B and 505B Microtower Business PCCompaq 510B and 515B Microtower Busin

Compaq 500B/505B, Compaq 510B/515B2 Chapter 1 Product Description

Method VoltageAntistatic plasticCarbon-loaded plasticMetallized laminate1,5007,50015,000Grounding the Work AreaTo prevent static damage at the work ar

●Conductive tote boxes●Opaque shielding bags●Transparent metallized shielding bags●Transparent shielding tubesOperating GuidelinesTo prevent overheati

Routine CareGeneral Cleaning Safety Precautions1. Never use solvents or flammable solutions to clean the computer.2. Never immerse any parts in water

CAUTION: Use safety glasses equipped with side shields before attempting to clean debris fromunder the keys.●Visible debris underneath or between the

Tools and Software RequirementsTo service the computer, you need the following:●Torx T-15 screwdriver (HP screwdriver with bits, PN 161946-001)●Torx T

●If you are inserting or removing a hard drive, turn off the computer. Do not remove a hard drivewhile the computer is on or in standby mode.●Before h

F Serial ATA (SATA) Drive Guidelinesand FeaturesNOTE: HP only supports the use of SATA hard drives on these models of computer. No ParallelATA (PATA)

SMART ATA DrivesThe Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP PersonalComputers have built-in drive failure pred

G Power Cord Set RequirementsThe power supplies on some computers have external power switches. The voltage select switchfeature on the computer permi

Country-Specific RequirementsAdditional requirements specific to a country are shown in parentheses and explained below.Country Accrediting Agency C

Product DescriptionHP 500B, Compaq 500B, and Compaq 510B are based on Intel PCA and processor technology,whereas the Compaq 505B MT, Compaq 505B, and

H SpecificationsTable H-1 SpecificationsTemperature RangeOperatingNonoperating50° to 95°F-22° to 140°F10° to 35°C-30° to 60°CRelative Humidity (nonco

Table H-1 Specifications (continued)Acoustic noise LWAd = 43 dBDesktop average LpAm= 32 dBALWAd = 55 dBDesktop averageLpAm = 44 dBANOTE: Listed are t

IndexSymbols/Numerics24-pin power pin assignments 864-pin power pin assignments 84Aaccess panelremoval and replacement 5audible codes 65audio problems

monitorpin assignments 86monitor problems 78mousecleaning 95mouse problems 79MTprocessor removal andreplacement 40Nnetwork problems 80Ooperating guide

2 Removal and Replacement ProceduresMicrotower (MT) ChassisAdherence to the procedures and precautions described in this chapter is essential for prop

Access PanelNOTE: Access panel appearance may vary.1. Prepare the computer for disassembly (Preparation for Disassembly on page 4).2. Remove the side

4. Remove the side panel by lifting it away from the computer.Figure 2-3 Removing the Computer Access PanelTo replace the access panel, reverse the r

Front BezelNOTE: Front bezel appearance may vary.1. Prepare the computer for disassembly (Preparation for Disassembly on page 4).2. Remove the access

4. Swing the front bezel out to remove from the computer.Figure 2-5 Removing the Front BezelNOTE: The appearance of the front bezel may vary.To reins

MemoryThe computer comes with double data rate 3 synchronous dynamic random access memory(DDR3-SDRAM) dual inline memory modules (DIMMs).DDR3-SDRAM DI

Populating DIMM SocketsThere are two DIMM sockets on the system board.Figure 2-6 DIMM Socket Locations — 500B/510BFigure 2-7 DIMM Socket Locations —

Installing Memory ModulesCAUTION: You must disconnect the power cord and wait approximately 30 seconds for the powerto drain before adding or removing

© Copyright 2009, 2010 Hewlett-PackardDevelopment Company, L.P. Theinformation contained herein is subject tochange without notice.Microsoft and Windo

4. Open both latches of the memory module socket (1), and insert the memory module into thesocket (2).Figure 2-9 Installing a DIMMNOTE: A memory modu

Expansion CardsThe computer has one PCI expansion slot, two PCI Express x1 expansion slots, and one PCIExpress x16 expansion slot. The expansion slots

Table 2-2 Expansion Slot Locations (continued)Item Description2 PCI Express x1 expansion slot3 PCI Express x1 expansion slot4 PCI expansion slotNOTE:

4. On the back of the computer, remove the screw from the bracket cover for the add-in cards.Figure 2-13 Opening the slot cover lock5. Remove the bra

6. If you are removing a graphics card, press on the latch to release it.Figure 2-15 Press the latch to release the graphics card7. Remove the graphi

8. For other add-in cards, move the card back and forth gently to free it from the card slot in thecomputer.Figure 2-17 Rocking the card to Remove9.

10. If present, remove any cables connected to the add-in card.Figure 2-19 Removing cables from the card11. Store the removed card in anti-static pac

14. If you are replacing a graphics card, verify that the latch in the computer snaps back into place.Figure 2-21 Replacing a graphics card15. Press

16. Replace the bracket cover on the back of the computer.Figure 2-23 Replacing the bracket cover17. Replace the screw to secure the bracket to the b

Cable ManagementAlways follow good cable management practices when working inside the computer.●Keep cables away from major heat sources like the heat

About This BookWARNING! Text set off in this manner indicates that failure to follow directions could result in bodilyharm or loss of life.CAUTION: Te

Table 2-3 Cable connections — 500B/510B (continued)Connector Name Connector Color DescriptionPCIE1X1 black PCIe x1 expansion slotPCIE16X black PCIe x

DrivesThe computer supports one optical drive and one hard drive.This section describes the procedure for replacing or upgrading the drives. A Torx T-

System Board Drive ConnectionsRefer to the following illustration and table to identify the system board drive connectors.Figure 2-25 System Board Dr

Removing an Optical DriveCAUTION: All removable media should be taken out of a drive before removing the drive from thecomputer.To remove an optical d

6. Push the drive slightly forward.Figure 2-29 Push the drive forward7. Pull the disc drive out through the front of the computer.Figure 2-30 Pull t

Replacing an Optical DriveTo install an optical drive:1. Prepare the computer for disassembly (Preparation for Disassembly on page 4).2. Remove the ac

7. Align the disc drive screw holes with the drive bay holes (marked “2”).Figure 2-33 Aligning the holes8. Replace the drive screws.Figure 2-34 Repl

4. Locate the external drive bay at the front of the computer, below the optical drive bays.Figure 2-35 Locating the hard drive5. Disconnect the powe

6. Remove the two screws that secure the hard disk drive to the computer.Figure 2-37 Removing the hard drive screws7. Pull the hard drive out of the

Replacing a Hard Drive1. Follow the steps in Removing a Hard Drive on page 28 to remove the hard drive.2. Slide the replacement hard disk drive into t

iv About This Book

4. Attach the two screws to secure the hard disk drive to the bay.Figure 2-41 Replacing the screws that secure the hard drive5. Attach the power and

Front I/O and USB Panel Housing Assembly1. Prepare the computer for disassembly (Preparation for Disassembly on page 4).2. Remove the access panel (Ac

Power Switch/LED Assembly1. Prepare the computer for disassembly (Preparation for Disassembly on page 4).2. Remove the access panel (Access Panel on p

System Fan1. Prepare the computer for disassembly (Preparation for Disassembly on page 4).2. Remove the access panel (Access Panel on page 5).3. Lay t

Heat sink assembly (Intel) — Model 500B/510BNOTE: Heat sink appearance may vary.1. Prepare the computer for disassembly (Preparation for Disassembly o

Heat sink assembly (AMD) — Model 505B/515B1. Prepare the computer for disassembly (Preparation for Disassembly on page 4).2. Remove the access panel (

Processor (Intel) — Model 500B/510B1. Prepare the computer for disassembly (Preparation for Disassembly on page 4).2. Remove the access panel (Access

4. Apply the thermal grease provided in the spares kit to the top of the processor and install theheat sink atop the processor.5. Go to step 7.6. If u

Processor (AMD) — Model 505B/515B1. Prepare the computer for disassembly (Preparation for Disassembly on page 4).2. Remove the access panel (Access Pa

5. If using a new heat sink, remove the protective covering from the bottom of the heat sink andplace it in position atop the processor.6. Secure the

Table of contents1 Product Description ...

6. Locate the power supply at the top of the computer.Figure 2-50 Locating the power supplyNOTE: Noting the location, type and orientation of the pow

8. Disconnect the power cable from the optical disc and hard disk drives by squeezing the latch (1)on the connectors and pulling to remove.Figure 2-52

9. The motherboard power connector has a latch that must be pressed to detach the connectorfrom the motherboard.Figure 2-53 Disconnecting the main sy

10. Disconnect all other power connectors from the motherboard.Figure 2-55 Disconnecting power connectors11. Remove the four screws that connect the

12. Use a screwdriver to press the latch at the bottom of the power supply to release it.Figure 2-57 Pressing the power supply latch13. Pull the powe

Figure 2-59 Power supply securing featuresSystem BoardWhen replacing the system board, be sure that the following components are removed from thedefe

9. Slide the system board toward the front of the chassis, and then lift it up and out of the chassis.NOTE: The system board in the computer may look

WARNING! This computer contains an internal lithium manganese dioxide battery. There is a risk offire and burns if the battery is not handled properly

5. Plug in the computer and turn on power to the computer.6. Reset the date and time, your passwords, and any special system setups, using ComputerSet

2. Insert the new battery and position the clip back in place.3. Replace the computer access panel.4. Plug in the computer and turn on power to the co

Type 1 Battery Holder ... 49Type 2 Battery Holder

A Computer (F10) SetupModel 500B/510B — Computer Setup (F10) UtilitiesUse Computer Setup (F10) Utility to do the following:●Change factory default set

Five menu headings appear on the Computer Setup Utility screen:●Main●Advanced●Power●Boot●ExitUse the arrow keys to select the appropriate heading, the

Table A-1 Computer Setup—Main (continued)1st Drive2nd Drive3rd Drive4th DriveFor each, allows you to:●Port Configuration - set the ability to configu

Table A-2 Computer Setup—Advanced (continued)Primary Video Adapter Allows you to select the boot display device when more than 2 video options are of

Table A-3 Computer Setup—Power (continued)XD Disables/enables XD (eXecute Disable) bit.NOTE: The XD bit is a technology used in to separate areas of

Computer Setup—BootNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table A-4 Computer Setup—BootOpt

Computer Setup—ExitNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table A-5 Computer Setup—ExitOpt

Using Computer Setup (F10) UtilitiesComputer Setup can be accessed only by turning the computer on or restarting the system.To access the Computer Set

Table A-6 Computer Setup—Main (continued)1st Drive2nd Drive3rd Drive4th DriveFor each, allows you to:●Port Configuration - set the ability to configu

Table A-7 Computer Setup—Advanced (continued)Primary Video Adapter Allows you to select the boot display device when more than 2 video options are of

Solving Memory Problems ... 81Solving CD

Table A-8 Computer Setup—Power (continued)S5 Maximum PowerSavingsDisables/enables the S5 power setting. Enabling this setting enables the EuP Lot6 po

Computer Setup—BootNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table A-9 Computer Setup—BootOpt

Computer Setup—ExitNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table A-10 Computer Setup—ExitOp

B DiagnosticsInterpreting Diagnostic Beep CodesThe Power-On Self-Test (POST) is a series of diagnostic tests that runs automatically when thecomputer

Table B-1 Diagnostic Beep Codes (continued)Beeps Diagnosis Recommended action3 short beeps, 3second pauseFlashing not ready (missing utility orBIOS i

Accessing HP Insight DiagnosticsThe HP Insight Diagnostics utility can be used to view information about the hardware configuration ofthe computer. It

Improperly installed The DIMM is not seated properly or aDIMM socket is bad or unusable.Open the computer casing and reseat the DIMM. Ifthis does not

Display "Default BIOS settings have been loaded... Press F10 for Setup, F2 to Continue”. Ifthe user selects F10, proceed to Setup. However, if th

●Run tests on the hard drive●Establish a supervisor password that controls access to the Setup UtilityBIOS UpdatesHP periodically releases system BIOS

6. Remove the jumper from pins 2-3 pins and put it on pins 1-2 to clear CMOS. Keep the cap onpins 1-2 for 5 to 10 seconds.7. Replace the jumper on pin

SMART ATA Drives ... 99Hard D

C Troubleshooting Without DiagnosticsThis chapter provides information on how to identify and correct minor problems, such as hard drive,optical drive

●Refer to the comprehensive online technical support at http://www.hp.com/support.●Refer to Helpful Hints on page 73 in this guide.To assist you in re

●Be sure that all the needed device drivers have been installed. For example, if you are using aprinter, you need a driver for that model printer.●Rem

Poor performance is experienced.Cause SolutionProcessor is hot. 1. Make sure airflow to the computer is not blocked. Leavea 10.2-cm (4-inch) clearance

The computer will not turn on.Cause SolutionDrive data or power supply cables might not be properlyconnected.Reseat drive data and power supply cables

Solving Media Card Reader ProblemsNOTE: It is possible that the driver your memory card uses has become corrupted or is notfunctioning correctly. From

Memory card appears in My Computer, but errors occur when writing or reading.Cause SolutionYou are using an adapter for a type of memory card notsuppo

High pitched noise coming from inside a flat panel monitor.Cause SolutionBrightness and/or contrast settings are too high. Lower brightness and/or con

No response from the USB keyboard and mouse during running of application.Cause SolutionThe application has stopped responding. Restart the computer.M

Diagnostics reports a failure.Cause SolutionNetwork controller interrupt is shared with an expansionboard.Under the Computer Setup Advanced menu, chan

1 Product DescriptionChassis DesignationsThe following subsection illustrates the various chassis designs.HP 500B/505BNOTE: Card reader not included o

Memory count during POST is wrong.Cause SolutionThe memory modules may not be installed correctly. Check that the memory modules have been installedco

An optical drive cannot read a CD or DVD disc.Cause SolutionCD or DVD disc is dirty. Clean the disc.Windows does not detect the DVD-ROM drive. 1. Use

D Connector Pin AssignmentsThis appendix contains the pin assignments for many computer and workstation connectors. Someof these connectors may not be

MicrophoneConnector and Icon (1/8” miniphone) Pin Signal1231 (Tip)2 (Ring)3 (Shield)Audio_leftAudio_RightGroundHeadphoneConnector and Icon (1/8” minip

MonitorConnector and IconPin Signal Pin Signal1234Red AnalogGreen AnalogBlue AnalogNot used 9101112+5V (fused)GroundNot usedDDC Serial Data5678Groun

PCI Expressx1, x4, x8, and x16 PCI Express ConnectorPin APin Signal Pin Signal Pin Signal Pin Signal Pin Signal12345PRSNT1+12V+12VGNDJTAG2678910JTAG3J

7677787980PERp14PERn14GNDGNDPERp158182PERn15GND Pin B information is on the next pageNOTE: x1 PCI Express uses pins 1-18x4 PCI Express uses pins

5152535455PETn8GNDGNDPETp9PETn95657585960GNDGNDPETp10PETn10GND6162636465GNDPETp11PETn11GNDGND6667686970PETp12PETn12GNDGNDPETp137172737475PETn13GNDGNDP

E Routine Care and DisassemblyPreparationThis chapter provides general service information for the computer. Adherence to the procedures andprecaution

Removing DIPs* from vinyl trayRemoving DIPs* from StyrofoamRemoving bubble pack from PCBPacking PCBs in foam-lined box2,000 V3,500 V7,000 V5,000 V4,00