HP MT40 Průvodce řešením problémů stáhnout pdf (Strana 23)

HP Velocity FAQ and Troubleshooting Guide 23

HP Velocity troubleshooting Quality of Experience - packet-loss issue

Quality of Experience - packet-loss issue

Are HP

Velocity protected

flows being

created?

Is corrected

loss close to the

chosen TLR

or 0%?

The application may

require an even higher

network quality.

Is the

HP Velocity

protected flow to the

expected

destination IP

address?

Yes, but they are

in monitored mode

Yes

Verify the topology to

determine which

device is at the far end

of the HP Velocity

protected flow.

No

Does

corrected

loss show

improvement?

Yes

No

No

Yes

 HP Velocity is working and

improving the network quality.

 Look for other causes such as

insufficient CPU or memory.

 The quality issues could be due to

low bandwidth on the link or high

latency.

Is the

protected

flow to the

expected

destination?

Yes

Is there

network loss?

Follow the HP Velocity

protected flows not

established decision tree.

No

 HP Velocity helps when

there is network loss.

 Check the HP thin client

and server system

resources (CPU, RAM, etc).

 The quality issue could

be due to low bandwidth

on the link, or high latency.

No

Yes

 Verify that HP Velocity is in Protect

mode on both client and server.

 Are you exceeding the accelerated

stream limit on the client or server?

 Verify that the connection is between

an HP Velocity client and server.

Server-to-server sessions will only be

monitored.

Yes they are

protected

 Check for available bandwidth.

 If there is sufficient bandwidth,

try enabling Burst Loss

Protection (BLP).

Verify the topology to determine

which device is at the far end of

the HP Velocity session.

No

Quality of Experience issue

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