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Service HandbookHP VISUALIZE B2000 UNIX® WorkstationManufacturing Part Number: HP Part No. A5983-90039Printed in USA January 2000Edition E0100

10 Contents

100 Chapter 4 Field Replaceable UnitsFRU Removal and Replacement2. Remove the rear cover of the floppy disk drive bay inside the workstation by unscre

Chapter 4 101Field Replaceable UnitsFRU Removal and Replacement4. Remove both floppy disk drive bracket screws (T-15 Torx/slotted screws) and pull the

102 Chapter 4 Field Replaceable UnitsFRU Removal and ReplacementFigure 4-21. Installing the Floppy Disk Drive7. Slide the floppy disk drive and its br

Chapter 4 103Field Replaceable UnitsFRU Removal and Replacement9. Rotate the workstation around until you see the open, left side of the workstation.

104 Chapter 4 Field Replaceable UnitsFRU Removal and ReplacementHard Disk DrivesThis section explains how to remove and replace (install) a hard disk

Chapter 4 105Field Replaceable UnitsFRU Removal and ReplacementFigure 4-25. Location of the Hard Disk Drives2. Loosen the T-15 Torx thumbscrew securin

106 Chapter 4 Field Replaceable UnitsFRU Removal and Replacement3. Remove the four T-15 Torx mounting screws from the bracket as shown in Figure 4-27.

Chapter 4 107Field Replaceable UnitsFRU Removal and ReplacementReplacing or Installing a Hard Disk DriveNOTEAfter replacing or installing a hard disk

108 Chapter 4 Field Replaceable UnitsFRU Removal and ReplacementFigure 4-30. Removing the T-15 Torx Mounting ScrewsFigure 4-31. Positioning the Bracke

Chapter 4 109Field Replaceable UnitsFRU Removal and Replacement5. Slide the hard disk drive assembly into its slot, and push inward firmly until the f

Figures 11Figure 1-1. Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Figure 1-2. LCD Sy

110 Chapter 4 Field Replaceable UnitsFRU Removal and ReplacementI/O CardsThis section explains how to remove and replace (or install) I/O cards in the

Chapter 4 111Field Replaceable UnitsFRU Removal and ReplacementNOTEIf you are installing an additional HP VISUALIZE-fxe graphics card, after you conne

112 Chapter 4 Field Replaceable UnitsFRU Removal and Replacement5. Locate the I/O card you want to remove and, using a T-15 Torx driver or flatheadscr

Chapter 4 113Field Replaceable UnitsFRU Removal and ReplacementBatteryThe battery in the B2000 workstation is contained within the real time clock mod

114 Chapter 4 Field Replaceable UnitsFRU Removal and ReplacementMemory DIMMs This section explains how to remove and replace (or install additional) m

Chapter 4 115Field Replaceable UnitsFRU Removal and Replacement2. Press downward on the ejector tabs located on both sides of the DIMM connector. See

116 Chapter 4 Field Replaceable UnitsFRU Removal and ReplacementPerform the following steps to replace or install additional memory DIMMs:1. Open the

Chapter 4 117Field Replaceable UnitsFRU Removal and Replacement3. Load the DIMM cards in the memory slots using the loading sequence provided in Figur

118 Chapter 4 Field Replaceable UnitsFRU Removal and ReplacementNOTEThe ejector tabs will return to the locked position when the DIMM card is fully se

Chapter 4 119Field Replaceable UnitsFRU Removal and ReplacementPower SupplyThis section explains how to remove and replace the power supply in the B20

12 FiguresFigure 4-24. Replacing the Floppy Disk Drive Bay’s Rear Cover . . . . . . . . . . . . . . . . . . .103Figure 4-25. Location of the Hard Dis

120 Chapter 4 Field Replaceable UnitsFRU Removal and ReplacementReplacing the Power SupplyWARNINGTo prevent injury, unplug the workstation’s power cor

Chapter 4 121Field Replaceable UnitsFRU Removal and ReplacementVoltage Regulator ModulesThis section explains how to remove and replace the voltage re

122 Chapter 4 Field Replaceable UnitsFRU Removal and ReplacementAs shown in Figure 4-48, the top voltage regulator module is the master, and the botto

Chapter 4 123Field Replaceable UnitsFRU Removal and ReplacementFigure 4-49. Master and Slave Voltage Regulator ModulesPerform the following steps to r

124 Chapter 4 Field Replaceable UnitsFRU Removal and ReplacementFansThe B2000 has three fans, which are shown in Figure 4-50: I/O fan, system fan, and

Chapter 4 125Field Replaceable UnitsFRU Removal and Replacement3. Unscrew the two T-15 Torx screws that hold the workstation’s air divider in place, a

126 Chapter 4 Field Replaceable UnitsFRU Removal and ReplacementReplacing the I/O FanPerform the following steps to replace the I/O fan:1. Install the

Chapter 4 127Field Replaceable UnitsFRU Removal and ReplacementSpeakerThis section explains how to remove and replace the speaker in the B2000 worksta

128 Chapter 4 Field Replaceable UnitsFRU Removal and Replacement4. Disconnect the speaker and I/O fan cables from the system board.5. Lift up on the f

Chapter 4 129Field Replaceable UnitsFRU Removal and ReplacementSystem Board Tray AssemblyThe system board contains the CPU, main memory, I/O section,

Tables 13Table 1-1. Key Features of the B2000 Workstation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Table 1-2. CD Drive Feature

130 Chapter 4 Field Replaceable UnitsFRU Removal and Replacement5. Remove the two T-15 Torx screws that secure the system board tray assembly to the r

Chapter 4 131Field Replaceable UnitsFRU Removal and Replacementd. System fan cablee. LCD ribbon cable6. Replace the following internal components in t

132 Chapter 4 Field Replaceable UnitsFRU Removal and Replacement

1335Block DiagramThis chapter contains the functional block diagram of the HP VISUALIZE B2000workstation.

134 Chapter 5 Block DiagramFigure 5-1. Functional Block Diagram of the B2000 Workstation

1356Boot Console HandlerThis chapter explains how to use the Boot Console Handler, which provides an interactive environment after the power-on sequen

136 Chapter 6 Boot Console HandlerChapter OverviewChapter OverviewThis chapter contains the following main sections:• Boot Console Handler Features• A

Chapter 6 137Boot Console HandlerBoot Console Handler FeaturesBoot Console Handler FeaturesThere are times when you want to interact directly with the

138 Chapter 6 Boot Console HandlerBoot Console Handler Features-------------- Main Menu --------------------------------------Command Description-----

Chapter 6 139Boot Console HandlerBoot Console Handler Features------ Configuration Menu -----------------------------Command Description------- ------

14 Tables

140 Chapter 6 Boot Console HandlerBoot Console Handler Features------ Information Menu -------------------------------Command Description------- -----

Chapter 6 141Boot Console HandlerBoot Console Handler Features------ Service Menu -----------------------------------Command Description------- ------

142 Chapter 6 Boot Console HandlerAccessing the Boot Console HandlerAccessing the Boot Console HandlerIf the workstation has crashed or power was turn

Chapter 6 143Boot Console HandlerAccessing the Boot Console HandlerIf auto boot and auto search are both turned on, you will see the following message

144 Chapter 6 Boot Console HandlerBooting the WorkstationBooting the WorkstationYou usually start the system by turning it on and waiting for HP-UX to

Chapter 6 145Boot Console HandlerBooting the Workstation• If you wish to interact with the Initial System Loader (ISL) before booting the system, foll

146 Chapter 6 Boot Console HandlerSearching for Bootable MediaSearching for Bootable MediaTo list devices that contain bootable media, follow the dire

Chapter 6 147Boot Console HandlerResetting the WorkstationResetting the WorkstationTo reset the system to its predefined values, follow the directions

148 Chapter 6 Boot Console HandlerDisplaying and Setting PathsDisplaying and Setting PathsA path is the hardware address of a device that is attached

Chapter 6 149Boot Console HandlerDisplaying and Setting PathsTo set a system path to a new value, follow the directions in “Accessing the Boot Console

151Product InformationThis chapter provides general product information about the HP VISUALIZE B2000workstation. This information is provided to help

150 Chapter 6 Boot Console HandlerDisplaying and Setting the Monitor TypeDisplaying and Setting the Monitor TypeThe workstation ships from the factory

Chapter 6 151Boot Console HandlerDisplaying and Setting the Monitor TypeDisplaying the Current Monitor ConfigurationTo display the current monitor con

152 Chapter 6 Boot Console HandlerDisplaying and Setting the Monitor TypeTo set the monitor type for GRAPHICS(2) to monitor type 1, type the following

Chapter 6 153Boot Console HandlerDisplaying and Setting the Monitor Type3. Double-click on the System_Admin icon in the Application Manager window.4.

154 Chapter 6 Boot Console HandlerDisplaying and Setting the Monitor Type8. Select the action Modify Monitor Type from the Actions menu. You will see

Chapter 6 155Boot Console HandlerDisplaying and Setting the Monitor TypeOnce you have made the monitor type selection, the system queries you to confi

156 Chapter 6 Boot Console HandlerDisplaying the Current Memory ConfigurationDisplaying the Current Memory ConfigurationThe following sample screen ou

Chapter 6 157Boot Console HandlerDisplaying the Status of the I/O SlotsDisplaying the Status of the I/O SlotsThe io command lets you identify all buil

158 Chapter 6 Boot Console HandlerSetting the Auto Boot and Auto Search FlagsSetting the Auto Boot and Auto Search FlagsThe auto boot and auto search

Chapter 6 159Boot Console HandlerDisplaying and Setting the Security ModeDisplaying and Setting the Security ModeThe secure flag is a variable stored

16 Chapter 1 Product InformationChapter OverviewChapter OverviewThis chapter contains the following main sections:• Product Description• Front Panel C

160 Chapter 6 Boot Console HandlerDisplaying and Setting Fastboot ModeDisplaying and Setting Fastboot ModeWhen fastboot is enabled (set to on), the sy

Chapter 6 161Boot Console HandlerDisplaying the LAN Station AddressDisplaying the LAN Station AddressIt is sometimes necessary to supply the LAN stati

162 Chapter 6 Boot Console HandlerDisplaying System InformationDisplaying System InformationThe all command allows you to display the system’s process

Chapter 6 163Boot Console HandlerISL EnvironmentISL EnvironmentThe ISL environment provides the means to load the operating system (HP-UX)environment.

164 Chapter 6 Boot Console HandlerISL EnvironmentISL User CommandsThe following commands available in the ISL environment allow you to display and mod

Chapter 6 165Boot Console HandlerObtaining and Updating System FirmwareObtaining and Updating System FirmwareTo update a system’s firmware, obtain the

166 Chapter 6 Boot Console HandlerObtaining and Updating System Firmware

167AProduct SpecificationsThis appendix lists the environmental and electrical specifications for the HP VISUALIZEB2000 workstation.

168 Appendix A Product SpecificationsEnvironmental SpecificationsEnvironmental SpecificationsAltitude Non-operating (storage or shipping): 0-15,000 f

Appendix A 169Product SpecificationsElectrical SpecificationsElectrical SpecificationsInput PowerLine Power7.4 Amps RMS max @ 100V6.2 Amps RMS max @ 1

Chapter 1 17Product InformationChapter OverviewStandard I/O • Two Serial (RS-232) ports• Two USB (Universal Serial Bus) ports• One Parallel (IEEE 1284

170 Appendix A Product SpecificationsElectrical Specifications

171BRegulatory and Safety StatementsThis appendix lists the regulatory and safety statements for the HP VISUALIZE B2000workstation.

172 Appendix B Regulatory and Safety StatementsAppendix OverviewAppendix OverviewThis appendix contains the following main sections:• Declaration of C

Appendix B 173Regulatory and Safety StatementsDeclaration of ConformityDeclaration of Conformityaccording to ISO/IEC Guide 22 and EN 45014Manufacturer

174 Appendix B Regulatory and Safety StatementsEmissions RegulationsEmissions RegulationsThe HP VISUALIZE B2000 workstation is FCC Class B compliant.

Appendix B 175Regulatory and Safety StatementsEmissions RegulationsEMI Class A RRL (Korea)VCCI Class B ITE (Japan)EMI Class A (Taiwan)Special Video Co

176 Appendix B Regulatory and Safety StatementsThird-Party Emissions Regulations ComplianceThird-Party Emissions Regulations ComplianceAny third-party

Appendix B 177Regulatory and Safety StatementsElectrostatic Discharge (ESD) PrecautionsElectrostatic Discharge (ESD) PrecautionsElectrostatic charges

178 Appendix B Regulatory and Safety StatementsWarningsWarningsWARNING:Removing the device cover may expose sharp edges in the equipment chassis. To a

179CRelated DocumentationThis appendix lists related documentation for the HP VISUALIZE B2000 workstation.

18 Chapter 1 Product InformationFront Panel ComponentsFront Panel ComponentsFigure 1-1 shows the components that are located on the front panel of the

180 Appendix C Related DocumentationHP CE Training CD-ROM• CE92-VIS_B2000 - HP VISUALIZE B2000 Workstation, CE TrainingService Manuals• A5983-90039 -

181GlossaryAabsolute pathname The full pathname of a file, including all the directories leading to it, starting with the root directory (“/”) and e

182 Glossarydiskless workstations. See also boot ROM.Boot Console Handler The interactive firmware that enables you to interact with the hardware of

Glossary 183CD-ROM drive A random-access, read-only, mass-storage device that uses removable CD-ROM disks. The drive contains a semiconductor laser fo

184 Glossarycommand interpreter A program that reads lines of text from standard input (typed at the keyboard or read from a file) and interprets the

Glossary 185Ddaisy-chaining A method of connecting devices in which the signal passes from one device to the next in serial fashion along a bus.DDS ta

186 Glossarydrag To move the mouse (and hence the pointer on the screen) while holding down one or more of its buttons. This process specifies two se

Glossary 187Ffile The basic named unit of data stored on disk See also directory, filename.file access permissions The access rights given to a partic

188 Glossaryis opened by the drive when access is needed.Help Manager The HP CDE application that provides online help.$HOME The environment variable

Glossary 189input device Any of several pieces of hardware equipment used to give information to a system. Examples include the keyboard and the mouse

Chapter 1 19Product InformationFront Panel ComponentsPower SwitchThe power switch is also located on the left side of the front panel as part of the p

190 Glossarywith the other, “real,” object.local area network (LAN) A data communications system that allows a number of independent devices to commu

Glossary 191Nname A character string associated with a file, directory, or link. A name can include various alphanumeric characters, but never a slash

192 Glossaryoutput window The window that displays a process response to your command.Pparent directory A directory that contains other directories,

Glossary 193process A computing environment in which you may execute programs; a program currently running in the system.process ID A unique identific

194 Glossary“command interpreter.” See also command interpreter.shell command An instruction you give the system to execute a utility program or shel

Glossary 195assuming the role of system administrator. You can do this either by logging into the system as user root, or by typing su (switch user) a

196 Glossaryorganization is authorized to use. See also user ID, password.user ID The name the computer uses to identify you. Your system administrat

Glossary 197workstation A compact, graphics-oriented computer having high speed and high memory capacity. A workstation usually includes a keyboard, a

198

IndexIndex 199AAcoustics regulations, 176all command, 162Applications, FCC B, 174Audio connectors, 25Audio ports, 17auto boot and auto search commands

2 NoticeThe information contained in this document is subject to change without notice.Hewlett-Packard assumes no responsibility for the use or reli

20 Chapter 1 Product InformationFront Panel ComponentsNOTEThe audio features of the CD drive are supported through applications only. One such applica

200 Index Indexboot command, 144bootable media, 146Configuration menu, 139fastboot mode, 160features, 137firmware, updating, 165I/O slots, status of,

IndexIndex 201DiagnosticsMesa (Support Tools Manager), 78ODE, 79Diagramsblock, 133exploded view, 83DIMMsconfiguration, 38description of, 30memory fail

202 Index Indexremoval and replacement, 104Hardware configuration, 32HP-UXoperating system overview, 16, 29troubleshooting flowchart, 46II/Oslots, 17,

IndexIndex 203supported, 17supported, list of, 27troubleshooting, 155type selection, 40Mouse, USB, 28NNetworkingLAN connector, 24standard supported, 1

204 Index IndexSSafety and regulatory information, special, 176Safety statements, 171search command, 146secure command, 159Security loop, 26Security m

Chapter 1 21Product InformationFront Panel ComponentsFloppy Disk Drive (Optional)The optional floppy disk drive is a 3.5-inch form factor device with

22 Chapter 1 Product InformationRear Panel ComponentsRear Panel ComponentsThis section describes the following components that are located on the rear

Chapter 1 23Product InformationRear Panel ComponentsI/O SlotsThe four I/O slots located at the top left of the rear panel are PCI (Peripheral Connect

24 Chapter 1 Product InformationRear Panel ComponentsUSB ConnectorsThe USB connectors located on the rear panel of the workstation provide interfaces

Chapter 1 25Product InformationRear Panel ComponentsAudio ConnectorsThe B2000 workstation has audio-input and -output capabilities through external in

26 Chapter 1 Product InformationRear Panel ComponentsSecurity LoopThere is also a security loop on the rear panel of the B2000 workstation. The securi

Chapter 1 27Product InformationMonitors2. Push the security loop’s pin into the security loop pin hole, and insert the padlock’s latch through the hol

28 Chapter 1 Product InformationKeyboard and MouseKeyboard and MouseUSB HP KeyboardThe HP VISUALIZE B2000 workstation supports a USB HP keyboard. The

Chapter 1 29Product InformationOperating System OverviewOperating System OverviewThe B2000 workstation runs the HP-UX operating system version 10.20 w

37. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES AREEXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTENOR ORAL, IS EXPRESSED O

30 Chapter 1 Product InformationMemoryMemoryThe B2000 workstation has four slots for memory DIMMs. You can install only 128 MB, 256 MB, or 512 MB DIMM

312ConfigurationThis chapter provides details about setting up and changing the workstation and systemhardware configuration for the HP VISUALIZE B200

32 Chapter 2 ConfigurationChapter OverviewChapter OverviewThis chapter contains the following main sections:• Workstation Configurations• System Hardw

Chapter 2 33ConfigurationSystem Hardware ConfigurationsConfiguring a Hard Disk Drive as a File SystemThis section describes how to use SAM to add a ha

34 Chapter 2 ConfigurationSystem Hardware Configurations4. Double-click on the Sam icon in the Application Manager -- System_Admin window. If you are

Chapter 2 35ConfigurationSystem Hardware ConfigurationsRemoving a Hard Disk Drive as a File System To remove a hard disk drive as a file system using

36 Chapter 2 ConfigurationSystem Hardware Configurations6. Double-click on the Disk Devices icon.The following screen message is displayed:Scanning th

Chapter 2 37ConfigurationSystem Hardware ConfigurationsCD Drive ConfigurationThe CD drive connects to the ATAPI (IDE) interface in the CD drive bay ba

38 Chapter 2 ConfigurationSystem Hardware ConfigurationsMemoryThe B2000 workstation has 4 memory slots, labeled SL0 through SL3. Memory can beconfigur

Chapter 2 39ConfigurationSystem Hardware ConfigurationsI/O CardsThe B2000 workstation’s system board has four Peripheral Connect Interface (PCI) slots

4 Printing HistoryNew editions of this manual incorporate all material updated since the previous edition.Update packages may be issued between edit

40 Chapter 2 ConfigurationSystem Hardware ConfigurationsMonitor-Type SelectionThe B2000 workstation supports monitors set to one of the following reso

413TroubleshootingThis chapter provides information about isolating a failing component, known as a FieldReplaceable Unit (FRU), in the HP VISUALIZE B

42 Chapter 3 TroubleshootingChapter OverviewChapter OverviewThis chapter contains the following main sections:• Flowcharts for Troubleshooting• Identi

Chapter 3 43TroubleshootingFlowcharts for TroubleshootingFigure 3-1. Main (Power on LCD) Troubleshooting Flowchart

44 Chapter 3 TroubleshootingFlowcharts for TroubleshootingFigure 3-2. Console Troubleshooting Flowchart

Chapter 3 45TroubleshootingFlowcharts for TroubleshootingFigure 3-3. Bootable Device Troubleshooting Flowchart

46 Chapter 3 TroubleshootingFlowcharts for TroubleshootingFigure 3-4. HP-UX Troubleshooting Flowchart

Chapter 3 47TroubleshootingIdentifying LCD-Indicated ConditionsIdentifying LCD-Indicated ConditionsThe B2000 workstation uses an LCD panel to display

48 Chapter 3 TroubleshootingFan Faults and WarningsFan Faults and WarningsThis section provides the fault (FLT) and warning (WRN) messages you will se

Chapter 3 49TroubleshootingFan Faults and WarningsFigure 3-5. Fan LocationsIn the case of a fan problem, you will need to replace:• The fan itself, if

Contents 51. Product InformationChapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16Product Descr

50 Chapter 3 TroubleshootingDealing with a Boot FailureDealing with a Boot FailureTo start this workstation from an operating system stored on a devic

Chapter 3 51TroubleshootingDealing with a Boot FailureSearching for Bootable MediaTo list all devices that may contain bootable media, go to the Main

52 Chapter 3 TroubleshootingDealing with a Boot FailureBoot Command NotationsThe boot command supports the following two notations:• Mnemonic• Path nu

Chapter 3 53TroubleshootingSelftest FailuresSelftest Failures Chassis codes are the key to debugging selftest errors. If a failure is found during sel

54 Chapter 3 TroubleshootingSelftest FailuresChassis CodesTable 3-2. lists all of the chassis codes for the B2000 workstation.Table 3-2. Chassis Codes

Chapter 3 55TroubleshootingSelftest FailuresFLT 1n13 SYS BD data mem brk trpCPU n detected an unexpected data memory break trap.FLT 1n14 SYS BD TLB di

56 Chapter 3 TroubleshootingSelftest FailuresTST 1n27 SYS BD CPUn itimer testCPU n is starting its interval timer self-test.TST 1n28 SYS BD CPUn multi

Chapter 3 57TroubleshootingSelftest FailuresFLT 1nBA SYS BD monarch CPU failThe monarch CPU failed.FLT 1nBB SYS BD bad CPUn numberThe CPU identifier w

58 Chapter 3 TroubleshootingSelftest FailuresTST 2n90 SYS BD CPUn dcache ECCCPU n is starting its data cache ECC self-test.FLT 2BAD SYS BD assertion f

Chapter 3 59TroubleshootingSelftest FailuresFLT 3n09 SYS BD bad sys mde byteCPU n detected an unsupported system mode.WRN 3n1A SYS BD hversion mismtch

6 ContentsI/O Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Monitor-Type Selection. . . . .

60 Chapter 3 TroubleshootingSelftest FailuresWRN 4n01 SYS BD CPUn skip lstCPU n is bypassing its late self-tests to save time.TST 4n0E SYS BD CPUn exi

Chapter 3 61TroubleshootingSelftest FailuresTST 4n60 SYS BD CPUn dcache missCPU n is starting its data cache miss self-test.FLT 5n00 SYS BD unknown bu

62 Chapter 3 TroubleshootingSelftest FailuresTST 7020 SYS BD search for IMMTry to find a single memory bank to use for the initial memory module.TST 7

Chapter 3 63TroubleshootingSelftest FailuresFLT 7207 DIMM DIMM table fullThe DIMM table is full--cannot add new type.FLT 7208 DIMM no DIMMs foundSPD d

64 Chapter 3 TroubleshootingSelftest FailuresFLT 7309 DIMM insufficient memInsufficient error-free memory to continue.FLT 730C SYS BD mem intrlv failM

Chapter 3 65TroubleshootingSelftest FailuresFLT 7611 DIMM ECC single dataMemory ECC test failed to detect single-bit data error.FLT 7612 DIMM ECC sing

66 Chapter 3 TroubleshootingSelftest FailuresFLT 7846 SYS BD mem err overflowMultiple memory errors detected.FLT 7848 SYS BD addr not mappedMemory add

Chapter 3 67TroubleshootingSelftest FailuresWRN 80F7 EXT IO boot IO errorError detected during boot device I/O.WRN 80F8 EXT IO invalid boot devInvalid

68 Chapter 3 TroubleshootingSelftest FailuresWRN 8A03 EXT IO No graph consoleCannot re-establish communications with the graphics console.WRN 8A04 EXT

Chapter 3 69TroubleshootingSelftest FailuresINI 91DB IO BD init SERIAL_LDBInitializing serial LDB port as console display.INI 9C51 IO BD consol is SER

Contents 7I/O Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110Battery . . . . . . . . . . . .

70 Chapter 3 TroubleshootingSelftest FailuresINI C3FF SYS/IO late monarch tstThe monarch CPU is starting the late (post-memory) monarch-only tests.FLT

Chapter 3 71TroubleshootingSelftest FailuresTST C680 SYS BD builtin graphicsLook for built-in graphics card.INI C680 SYS BD builtin graphicsSuccessful

72 Chapter 3 TroubleshootingSelftest FailuresWRN CB03 SYS BD bad OS TOC codeThe operating system TOC handler is invalid. Firmware will soft boot the s

Chapter 3 73TroubleshootingSelftest FailuresWRN CB73 SYS BD TOC occurredA Transfer of Control caused entry to PDCE_CHECK (the firmware trap handler).F

74 Chapter 3 TroubleshootingSelftest FailuresOFF CBC2 IO BD PCI data parityPCI data parity error. I/O error log word 3 contains the error address.OFF

Chapter 3 75TroubleshootingSelftest FailuresOFF CBE2 IO BD PCI SERR#; OVA PCI device asserted SERR# multiple times.OFF CBE3 IO BD Unknown PCI errUnkno

76 Chapter 3 TroubleshootingSelftest FailuresFLT CBFF SYS BD multiple HPMCsA High-Priority Machine Check occurred while processing another HPMC.INI CC

Chapter 3 77TroubleshootingMemory FailuresMemory FailuresThe B2000 system implements Memory Page Deallocation. This feature allows theworkstation to p

78 Chapter 3 TroubleshootingRunning System Verification TestsRunning System Verification TestsHP-UX uses an online diagnostics product named Mesa (Sup

Chapter 3 79TroubleshootingRunning ODE-Based DiagnosticsRunning ODE-Based DiagnosticsThe Offline Diagnostic Environment (ODE) consists of diagnostic m

8 ContentsDisplaying and Setting Fastboot Mode . . . . . . . . . . . . . . . . . . . . . . . . . 160Displaying the LAN Station Address . . . . . . .

80 Chapter 3 TroubleshootingRunning ODE-Based Diagnostics

814Field Replaceable UnitsThis chapter lists the HP VISUALIZE B2000 workstation’s Field Replaceable Units (FRUs)and provides procedures and illustrati

82 Chapter 4 Field Replaceable UnitsChapter OverviewChapter OverviewThis chapter contains the following main sections:• Exchange and Non-Exchange Part

Chapter 4 83Field Replaceable UnitsChapter OverviewTools RequiredUse the following tools to remove or replace FRUs in the B2000 workstation:• Torx T-1

84 Chapter 4 Field Replaceable UnitsExchange and Non-Exchange Part NumbersExchange and Non-Exchange Part NumbersIn this chapter we refer to exchange a

Chapter 4 85Field Replaceable UnitsExchange and Non-Exchange Part NumbersA5983-63001 CD Signal Cable5182-1857 CD Audio CableA5983-63002 Floppy Disk Dr

86 Chapter 4 Field Replaceable UnitsFRU Removal and ReplacementFRU Removal and ReplacementThe procedures in this section describe how to remove and re

Chapter 4 87Field Replaceable UnitsFRU Removal and ReplacementFront PanelThis section explains how to open and close the workstation’s front panel.Ope

88 Chapter 4 Field Replaceable UnitsFRU Removal and ReplacementLeft Side PanelThis section explains how to open and close the left side panel. You wil

Chapter 4 89Field Replaceable UnitsFRU Removal and ReplacementClosing the Left Side PanelPerform the following steps to close the left side panel:1. H

Contents 9Special Regulatory and Safety Information. . . . . . . . . . . . . . . . . . . . . .176Acoustics . . . . . . . . . . . . . . . . . . . . .

90 Chapter 4 Field Replaceable UnitsFRU Removal and ReplacementPower Switch/LCD AssemblyThis section explains how to remove and replace the power swit

Chapter 4 91Field Replaceable UnitsFRU Removal and ReplacementRemovable Media DevicesThere are only two removable media devices allowed in a B2000 wor

92 Chapter 4 Field Replaceable UnitsFRU Removal and Replacement4. Rotate the workstation around until you see the front of the workstation as shown in

Chapter 4 93Field Replaceable UnitsFRU Removal and Replacement7. Remove the new CD drive from its shipping container and check to see that the jumper

94 Chapter 4 Field Replaceable UnitsFRU Removal and Replacement10.Tighten the two CD drive bracket screws as shown in Figure 4-9.Figure 4-9. Tightenin

Chapter 4 95Field Replaceable UnitsFRU Removal and Replacement12.Make sure that the audio, ATAPI, and power cables are positioned so that they will co

96 Chapter 4 Field Replaceable UnitsFRU Removal and ReplacementRemoving a Floppy Disk DriveWARNINGPower off the workstation and unplug the power cord

Chapter 4 97Field Replaceable UnitsFRU Removal and ReplacementFigure 4-13. Front of Workstation with the Front Panel Removed5. Remove both floppy disk

98 Chapter 4 Field Replaceable UnitsFRU Removal and ReplacementIf you will replace the floppy disk drive with a blank, continue on with step 7 below.

Chapter 4 99Field Replaceable UnitsFRU Removal and Replacement10.Make sure that the floppy disk drive’s power and data cables are positioned so that t