HP SP1 Uživatelský manuál stáhnout pdf (Strana 90)

Chapter 6: User Interface My Helpdesk Console

Altiris Helpdesk Solution User Guide 90

For example Click #, an arrow appears next to the sort topic #. The up arrow indicates the sort order

is ascending to descending. Click # again, a down arrow appears to indicate the sort order is

descending to ascending.

Edit My Info

Users can update their user information once the account is added to the system. The following

information can be changed:

• Name

• Title

• E-mail

• Phone

• Cell phone

• Department

• Password - see note.

Note This is your Helpdesk password for the User console, not the user’s NT password.

To Edit My Info

1 Click Edit my info on the My Helpdesk Console page.

2 Type the required information in the form.

3 Click OK to save.

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HP SP1 Uživatelský manuál Strana 90