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3 Installing and activating RGS
This chapter describes the following aspects of installing RGS:
●
Installing RGS on Windows
●
Installing RGS on Linux
Installing RGS on Windows
This section describes installation of the RGS Receiver and RGS Sender on Windows. See Supported hardware
and software on page 95 for a list of the Windows operating systems that support the RGS Receiver and
Sender.
If you plan to use Advanced Video Compression, see
Advanced Video Compression requirements
on page 96. Meeting these requirements is essential to having a quality experience when using this feature.
Installing the RGS Receiver on Windows
This section describes manual and automatic installation of the RGS Receiver on Windows.
Manual installation of the RGS Receiver on Windows
To install the RGS Receiver on Windows:
IMPORTANT: Be sure you are logged in to an account with administrator privileges before performing
installation:
1. Run the RGS Receiver installer, and follow the on-screen instructions.
2. During the installation, the Remote USB Configuration dialog is displayed.
The three Remote USB Configuration options are:
●
USB devices are Local—All USB devices will remain local and will be accessible only by the local
computer. None of the USB devices will be accessible by a remote computer.
●
USB devices are Remote—All USB devices can be accessed by the remote computer, and none of
the USB devices can be accessed by the local computer.
●
USB devices are Local/Remote—Whether USB devices are locally or remotely accessible depends
on when they are plugged into the local computer relative to establishment of an RGS connection
(see
Auto-remoting on page 55 for more information).
Select the USB configuration option that meets your needs, and click Next.
To see additional information, select I’m not sure, I want more information, and click Next.
NOTE: The Remote USB configuration cannot be changed after installation of the RGS Sender and
Receiver. To select a different USB configuration option, the RGS Sender or Receiver must be uninstalled
and reinstalled.
12 Chapter 3 Installing and activating RGS
- User Guide 1
- Acknowledgments 3
- About this guide 5
- Table of contents 7
- 1 Getting started in Windows 13
- 2RGS overview 14
- Typical RGS deployment 15
- User interface overview 16
- Remote Display Window 17
- Remote Display Window toolbar 18
- RGS features 19
- 8 Chapter 2 RGS overview 20
- RGS licensing 21
- Connection types 21
- Multi-monitor configurations 22
- RGS login methods 22
- Easy Login 23
- Single Sign-on 23
- Installing RGS on Windows 24
- Command Description 27
- /wanimprovement 27
- Installs HP Velocity 27
- Installing RGS on Linux 30
- 4 Pre-connection checklist 35
- Using RGS through a firewall 38
- 5 Using the RGS Receiver 40
- Creating an RGS connection 41
- Table 5-2 RGS touch gestures 42
- Connection settings 45
- Performance settings 46
- Audio settings 47
- Network settings 48
- Hotkey settings 48
- Logging settings 49
- Statistics 50
- 7 Using the RGS Sender 51
- RGS Sender GUI (Windows only) 53
- 8 Advanced RGS features 55
- Collaboration 56
- Optimizing RGS performance 57
- Configuring the X server 61
- Remote Audio 63
- Remote Audio on Linux 64
- Configuring audio on Linux 65
- Remote Clipboard 66
- Remote USB 66
- Local/Remote USB overview 67
- Auto-remoting 67
- Supported USB devices 68
- Remoting USB microphones 68
- Unique smart card handling 69
- Verifying the USB data 72
- Directory file format 73
- Auto-launching connections 76
- HPRemote log format 77
- Agent design issues 81
- Administrator alerts 82
- Sample agent 83
- Connection 88
- RGS security features 88
- Full-screen crosshair cursors 90
- 9 RGS properties 92
- Property syntax 93
- RGS Receiver properties 94
- RGS Receiver properties 83 95
- Experience properties 96
- Browser properties 97
- Audio properties 97
- Microphone properties 97
- USB properties 98
- Network properties 98
- Hotkey properties 99
- Clipboard properties 100
- Logging properties 100
- Registration properties 101
- Proxy server properties 101
- 90 Chapter 9 RGS properties 102
- RGS Sender properties 103
- 92 Chapter 9 RGS properties 104
- RGS Sender properties 93 105
- 94 Chapter 9 RGS properties 106
- RGS support matrix 107
- Keyboard locale support 109
- Application support 110
- B Troubleshooting 111
- RGS Sender network timeout 112
- Network timeout issues 113
- Troubleshooting Remote Audio 114
- Troubleshooting Remote USB 116
- RGS error messages 117
- RGS error messages 107 119
- CHP support 120
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