
Table 3-1 RGS Receiver installation command line options (continued)
Command Description
Example: /proxy=123.456.78.90:4321
/wanimprovement
Installs HP Velocity.
RGS Receiver installation log file
Installation of the RGS Receiver creates the following log file:
%TEMP%\rgreceiverInstaller.log
This log file can be viewed by the user to obtain details about what operations were performed and errors
that occurred during the installation process.
The log file is especially useful for automatic installations because installer errors are not displayed on the
screen and are only viewable using the log file. If the log file already exists when the installer is run, the
installer will remove the current contents of the log file before writing to it.
Uninstalling the RGS Receiver on Windows
To uninstall the RGS Receiver on Windows:
▲
Go to the Windows Control Panel > Programs and Features, and uninstall Remote Graphics Receiver.
IMPORTANT: After the RGS Receiver is uninstalled, you may be prompted to restart your computer. This
restart is very important—if it is not performed, installation of a later version of the RGS Receiver may not
succeed.
TIP: On certain client computers, simply rerun the installation program to uninstall the RGS Receiver.
Installing the RGS Sender on Windows
This section covers the manual and automatic installation of the RGS Sender on Windows.
NOTE: The RGS Sender can only be installed on the computers and operating systems shown in Supported
hardware and software on page 95. Installing the RGS Sender on a non-supported computer will prevent an
RGS connection from being established.
NOTE: Installation of the RGS Sender on Windows may be performed remotely using Remote Desktop
Connection.
Prerequisites for RGS Sender installation on Windows
Prior to installing the RGS Sender on Windows, if an NVIDIA driver is not currently installed and is required,
the NVIDIA graphics driver must be installed first. The latest NVIDIA driver for your product is available at
http://www.hp.com/support. Windows systems require driver version 191.56 and later.
NOTE: For some features, it is recommended to have an NVIDIA Quadro 2000 or better graphics card with
driver version 305.29 or greater.
Install the NVIDIA graphics driver following the instructions in the download package.
NOTE: Installing the NVIDIA graphics driver after the RGS Sender has been installed may prevent the use of
Windows Aero on Windows.
Installing RGS on Windows 15
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