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HP Smart Update Manager User Guide
Abstract
This document describes how to use HP SUM to apply firmware updates to HP ProLiant and HP Integrity servers, and apply
software updates to HP ProLiant servers. This document is intended for individuals who understand the configuration and
operations of Microsoft Windows, Windows Server, Linux, smart components, and the risk of data loss from performing updates.
HP Part Number: 613175-009
Published: May 2013
Edition: 10a
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Strany 1 - Abstract

HP Smart Update Manager User GuideAbstractThis document describes how to use HP SUM to apply firmware updates to HP ProLiant and HP Integrity servers,

Strany 2

For information on the minimum requirements to run HP SUM, see the HP Smart Update ManagerRelease Notes on the HP website:http://www.hp.com/go/hpsum/d

Strany 3 - Contents

Deploying firmware to the HP Integrity servers is done remotely and is the same as deploying otherfirmware, such as OA, with the following exceptions:

Strany 4 - 4 Contents

DefinitionTermruns Microsoft Windows Server 2008, the update occursunder this environment. The update does not require youto boot to a special environ

Strany 5 - Contents 5

The following table describes when typical HP SUM deployment scenarios are used.Used whenScenarioGraphical deployment on a local host• You are not fam

Strany 6 - 1 Introduction

To enable firmware updates without the need to type in the TPM password on each server, theBitLocker Drive Encryption must be temporarily disabled. Di

Strany 7 - Deploying HP SUM

HP SUM status iconsHP SUM uses the following status icons:DescriptionIconThis icon indicates there is an error you need to resolve before continuing.T

Strany 8 - ◦ HP Integrity Smart

2 Using the HP SUM GUIKeyboard supportThe HP SUM GUI has accelerator keys that enable you to manage and control common tasksquickly. To ensure proper

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components are available for selection. The components are not downloaded fromftp.hp.com to a target until the Install button is clicked unless the co

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Using multiple repositoriesHP SUM allows you to select one or more repositories when selecting components to be installed.You can have a different fil

Strany 11 - Deployment modes

Editing the repositoryYou can edit a repository to change its name or location, or to filter the repository’s updates.1. If you want to change the nam

Strany 12 - Deployment scenarios

© Copyright 2009, 2013 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice. The only warrant

Strany 13 - Choosing HP SUM or HP SIM

Downloading components for target discoveryIf you select to pull updates from the web, when you click Next on the Source Selections screenyou see the

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Filtering a custom baselineYou can override the global settings for a bundle.1. Click Filter Options for the bundle.2. Click the criticality level of

Strany 15 - HP SUM status icons

Selecting the targetsThe Select Targets screen automatically detects the local system running HP SUM and adds it tothe targets list. To find new targe

Strany 16 - 2 Using the HP SUM GUI

Inter-target dependencyHP SUM finds potential targets by checking the OA host server list for all targets you add. HP SUMasks you if you want to add t

Strany 17 - Source selections 17

2. Select IP Address Range, Port Address, or LDAP Scan for Remote Targets, and then click OK.• IP Address–Enables you to search a range of IP addresse

Strany 18 - Adding the repository

Entering target credentialsYou must enter credentials in the root group for all targets, including the local host if you areupdating it. To enter targ

Strany 19 - Configuring the components

5. When you are finished, click OK.To edit an existing group:1. Select targets in the Available Targets list and then click Add to add one or more tar

Strany 20 - 20 Using the HP SUM GUI

Reviewing and installing updatesThis screen appears after HP SUM completes the dependency checks for each target. The statuscolumn notifies you whethe

Strany 21 - Saving a custom baseline

HP SUM adds an expansion box next to the most recent version of the component. Toinstall an older version of the component, expand the list, and then

Strany 22 - Selecting the targets

• Available Version—Displays the newest version available, if it is not active. Some updatesrequire rebooting the target. If the target has not been r

Strany 23 - Target types

Contents1 Introduction...6HP SUM overview...

Strany 24 - Updating VMware firmware

4. Check each component that you want to update on the selected target. If there is a dependencyfailure, click Failed Dependency to see potential solu

Strany 25 - Managing groups

Table 1 View Firmware Details screenHP Integrity serversHP ProLiant serversBundle versionSPP versioniLO version (NIC version on HP–UX servers)NIC vers

Strany 26 - 26 Using the HP SUM GUI

Reboot optionsIf you set the reboot options on the Review/Install Updates screen, they are set for all the targets.If you want to set the reboot optio

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3. Choose the topic you want to view in the report. Topics that are not valid are grayed out. TheReport name will be displayed next to the report sele

Strany 28 - Selecting bundles

3 Using scripts to deploy updatesCommand-line interfaceYou can use the HP SUM command-line interface to script custom installations.Command-line synta

Strany 29 - Selecting components

Prerequisites for using Linux root credentials• If you have run HP SUM as a root user, remove the temp directory created by HP SUM.• Make sure you hav

Strany 30 - Viewing firmware details

The following table shows what updates occur if WBEM switches are currently installed.Gen8 serversG7 and earlier serversCommandWBEMWBEMno switchesWBEM

Strany 31 - Installation options

DescriptionInstallation optionsOverrides or downgrades the existing installation of theselected software components./f[orce]:softwareOverrides or down

Strany 32 - Scheduling updates

DescriptionInstallation optionsmultiple /b arguments and bundles can be specifiedon the same line.• If you do not use the /b[undle] argument, multiple

Strany 33 - Viewing a report

DescriptionInstallation optionsSpecifies that components that use SNMP protocol and theAMS components are available for installation by default./use_s

Strany 34 - Command-line interface

Scheduling updates...32Generating and vie

Strany 35 - Switch update commands

DescriptionOverriding errorsProvides HP SUM <parameter> the information on how toproceed when a component has a failed dependency. The/On_failed

Strany 36 - Command-line arguments

DescriptionTargetsUse this argument to log in to the remote targets by usingthe user ID. For the OA target, use the /oa_usernameargument./user<user

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DescriptionTargetsWhen two OAs are in an enclosure, this argument shouldbe the active OA. When specifying the IP address, useeither the IPv4 or IPv6 f

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DescriptionTargetsassociated with VC. HP SUM queries it from a specifiedVC target.To update multiple VCs with different user names andpasswords, or VC

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:HP SUM does not install any updates when you generate a report.DescriptionUsing input filesEnables you to script the deployment of firmware andsoftwa

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◦ Hard drives◦ iLO• Software—later version of:HP Insight Diagnostics Online Edition for Windows Server 2003 (cp008097.exe)◦◦ HP System Management Home

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Results: All software components and firmware components from the update bundle,cp008097.exe, and cp008257.exe were installed on Management Server1, M

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MeaningError levelThe installation was not attempted because the requiredhardware is not present, the software is current, or thereis nothing to insta

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MeaningError levelThe installation was not attempted because of one of thefollowing:3• The version to be installed is older than the versionalready in

Strany 44 - ◦ Smart Array controller

start with a pound (#) character at the beginning of the line. Only one pound character isallowed on any line.• TargetYou can provide remote host targ

Strany 45 - ◦ Hard drives

HP SUM connection is lost during iLO or NIC firmware update...74The user-specified reboot message does no

Strany 46 - Return codes

Input file parametersPossible valuesDescriptionParameterYES, NOThis parameter causes the installationto run silently without GUI or consoleSILENToutpu

Strany 47 - Linux RPM return codes

Possible valuesDescriptionParameterYES, NODowngrade to an earlier version offirmware for multi-target devices suchDOWNGRADEas hard drives and array co

Strany 48 - Input files

Possible valuesDescriptionParameterIf no bundles are specified on thecommand line, and multiple bundlesare in the directory, this parameterenables HP

Strany 49 - Error reporting

Possible valuesDescriptionParameterYES, NOEnables the credentials of the localhost to be used as the credentials toUSECURRENTCREDENTIALaccess the targ

Strany 50 - Input file parameters

Possible valuesDescriptionParameter* For Windows components, thedefault location is %SYSTEMDRIVE%\CPQSYSTEM\hp\log<netAddress>and the redirected

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Possible valuesDescriptionParameterDetermines whether the HP SystemsInsight Manager Web Agent is startedCMASTARTWEBAGENT• YES (start the web agent)• N

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Possible valuesDescriptionParameterIP address pairs separated bysemicolons (for example,10.1.1.1/255.255.255.0;HP Systems Management Homepageuses this

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Possible valuesDescriptionParameterCERTLIST parameter toenable access to the server.relationship mode. (Applies to LinuxPSP only.)• TrustByName—If you

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Possible valuesDescriptionParameterYou can also use OAPASSWORD.YES, NOAllows the installation to proceed ona Superdome 2 target even whenwarnings are

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Example: The two targets are passed to be updated. The targets do not necessarily have to beOAs. They can be any target that HP SUM supports.DRYRUN =

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1 IntroductionHP SUM overviewHP SUM is a technology included in many HP products for installing and updating firmware andsoftware on HP ProLiant serve

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HOST=16.83.61.48UID=UseridPWD=password[END][TARGETS]HOST=16.83.62.196UID=UseridPWD=password[END][TARGETS]HOST=16.83.61.24UID=UseridPWD=password[END]Ex

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Report file information*DescriptionReport typeThe following report files are generated:This argument generates a reportlisting of the firmware in thes

Strany 59 - Input files 59

4 Advanced topicsConfiguring IPv6 networksYou can deploy to remote targets in IPv6-based networks for Windows and Linux target servers.Using HP SUM wi

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IPv6 addresses can be passed to HP SUM in command line arguments or using the HP SUM userinterface. In the HP SUM user interface, you can add a remote

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for both Red Hat Enterprise Linux and Novell SUSE Linux Enterprise Server operating systems. HPSUM uses this file to open a port in the IPv6 firewall

Strany 62 - 4 Advanced topics

access is required for both networks. If you keep both networks isolated, you need to performmanagement and operating systems tasks separately.• Updat

Strany 63 - Configuring IPv6 for Linux

5 TroubleshootingInstallation issuesComponents do not appear on the Select Items to Install screen or do not deploy fromthe silent console modeSolutio

Strany 64 - Network ports used by HP SUM

NOTE: Exit HP SUM before running the GatherLogs utility.FunctionDebug Trace FilesContains details of the component inventory from therepositories.Inve

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3. Change the directory to the directory running HP SUM. For example, cd/mnt/bootdevice/SPP2012060B/hp/swpackages.4. Type ./GatherLogs.sh to collect t

Strany 66 - 5 Troubleshooting

• For Linux, ensure that the target server can be contacted through SSH and that the scpcommand is available to securely send files to the target serv

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NOTE: HP SUM does not support third-party controllers. This includes flashing hard drivesbehind these controllers.• Remote online deployment of I/O Ca

Strany 68 - 68 Troubleshooting

To set the rules for the Windows Firewall and Security Policy, click Unblock, and then set yourfirewall settings to the following:1. Click Start→Contr

Strany 69 - Configuring firewall settings

5. From the menu, select Task→Unlock Interface.6. Enter the password of the McAfee user interface.7. Select the Firewall Policy tab.8. On the bottom o

Strany 70 - 70 Troubleshooting

11. Restart HP SUM.Performing these steps allows HP SUM to function, although after a period of time (rangingfrom minutes to hours), McAfee disables H

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You might need to provide the password if you are using a user name that is not the same asyou used to log in to the local system. All network shares

Strany 72 - IPv6 network issues

• Ensure you can ping the IPv6 loopback address:ping6 ::1• Use the DNS hostname instead of IPv6 address to ensure the address is correct.• Use ipconfi

Strany 73 - IPv6 network issues 73

Microsoft Windows displays a Found new hardware messageDuring the discovery progress, HP SUM might display the following message: Found NewHardware. T

Strany 74 - Operation issues

• The user wants to select the order of deployment• The user wants to back-up the configuration before flashing the VC firmwareHP ProLiant G6 Server R

Strany 75 - Operation issues 75

6 Support and other resourcesInformation to collect before contacting HPBe sure to have the following information available before you contact HP:• Ac

Strany 76 - 76 Troubleshooting

Related informationDocumentsYou can find these documents on the SPP documentation page:http://www.hp.com/go/spp/documentation• HP Smart Update Manager

Strany 77 - 6 Support and other resources

Typographic conventionsTable 4 Document conventionsElementConventionCross-reference links and e-mail addressesBlue text: Table 4 (page 79)Website addr

Strany 78 - Related information

HP deliverableHP SUM commandDescriptionScenarioUse this scenario when you:Interactive, graphicaldeployment on a local host• Online:◦ HP Service Pack f

Strany 79 - Typographic conventions

ESXi Virtual Machine and requires HP Systems Insight Manager. Optionally, customers usingHP Operations Manager or SAP Solution Manager to manage their

Strany 80 - HP Insight Online

7 Documentation feedbackHP is committed to providing documentation that meets your needs. To help us improve thedocumentation, send any errors, sugges

Strany 81 - 7 Documentation feedback

Acronyms and abbreviationsAMS Agentless Management ServiceCPLD complex programmable logic deviceDNS domain name systemFPGA Field Programmable Gate Arr

Strany 82 - Acronyms and abbreviations

IndexAadvanced topics, 62arguments, 36Bbaselinecreating, 20blocked HP SUM, recovering from, 69bundle filter optionsAdd Repository, 18Edit Repository,

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Installation of components failed with 'Update returnedan error' when installing Linux RPMs, 68installation options, 30introduction, 6IPv6 n

Strany 84 - 84 Index

Trusted Platform Module (TPM)Trusted Platform Module, 14typographic conventions, 79Vversion discrepancy issue, 75virtual media access, 74VMwareupdates

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HP deliverableHP SUM commandDescriptionScenarioVC IP address or DNSname.• Need to select individualfirmware to update• Need to select individualhardwa

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