To discover and search for printers, click the tiles in HP ePrint Software, and either let HP ePrint Software
discover available printers or manually search for a specic printer using the search eld.
NOTE: If the Web-connected printer is not found automatically, then the printer is likely set up to accept
print jobs from Everyone. In this case, you must manually type the printer’s assigned email address into the
HP ePrint Software search box. To obtain the printer's email address, refer to the Web Services tab in the
printer's Embedded Web Server.
Table 3-1 HP ePrint Software tiles in Windows
Icon Description
The Connected tile discovers and lists all available network, wireless (Wi-Fi), and HP Wireless
Direct- or Wi-Fi Direct-connected printers within range. Also lists available Web-connected cloud
printers when registered with HP Connected and for which your email is listed as an Allowed
Sender.
To automatically discover an HP Wireless Direct- or Wi-Fi Direct-connected printer, make sure
the PC, laptop, or tablet is not connected to any Wi-Fi connections. If the laptop or tablet is
connected to a wireless network, you will not be able to discover HP Wireless Direct- or Wi-Fi
Direct-connected printers on the Connected tab. After printing is complete, you will need to
reconnect to your preferred wireless network. HP ePrint Software will not automatically re-
connect.
NOTE: HP ePrint Software only searches the TCP/IP subnet of the laptop. To nd printers on a
dierent subnet, manually search for the printer’s host name or IP address by using the Search
box.
The JetAdvantage tile discovers and lists available HP JetAdvantage Private Print Service
connections after signing into the HP JetAdvantage cloud. Use the JetAdvantage tile to send
and securely store a print job in the cloud and then login and print to a JetAdvantage-capable
printer.
The NFC tile discovers and lists printers that are capable and congured to print using Near Field
Communication (NFC). This tile only displays if your laptop or tablet supports NFC, has the
feature turned on, and will only communicate with a printer that supports NFC. To initiate
discovery and printing, you must bring the two NFC zones together.
The Recent tile lists the printers to which you have connected and successfully printed. Right
click a printer to change display settings or to delete the printer from the list.
The Service tile discovers and lists available Public Print Locations at many coee shops, hotels,
and copy centers, etc. Use the Service tile to set a default location and to print to HP Public Print
Locations (print/copy fees may apply).
Printers are displayed in the list with icons indicating whether they are network-connected (wired), Wi-Fi-
connected (wireless) printers, or cloud-connected. HP Wireless Direct- or Wi-Fi Direct-connected printers will
display with a wireless icon.
8 Chapter 3 Use HP ePrint software (Windows) ENWW
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