HP BladeSystem Warranty Uživatelská příručka stáhnout pdf (Strana 12)

Global Limited Warranty and Technical Support Latin America

November 5, 2014 392512-047

HP's only warranty obligations with respect to software distributed by HP under the HP brand name are set forth in the

applicable end-user license or program license agreement provided with that software. If the removable media on which HP

distributes the software proves to be defective in materials or workmanship within ninety (90) days of purchase, your sole

remedy shall be to return the removable media to HP for replacement. For blank tape removable media, please refer to the

following website: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=lpg50101

It is your responsibility to contact non- HP manufacturers or suppliers for their warranty support.

For consumer transactions in Australia and New Zealand, The Limited Warranty Terms contained in this statement, except to

the extent lawfully permitted, do not exclude, restrict, or modify but are in addition to the mandatory statutory rights applicable

to the sale of this product to you. Please refer to the section titled “Australia Warranty Policy” for specific information

regarding products supplied to Australian consumers.

Freeware operating systems and applications

HP does not provide support for software provided under public license by third parties, including operating systems or

applications ("Freeware"). Support for Freeware provided with HP Hardware Products is provided by the Freeware vendor.

Please refer to the Freeware operating system or other Freeware application support statement included with your HP

Hardware Product.

Support for initial setup

Electronic or telephone support for initial setup is available from HP for ninety (90) days from date of purchase. See

“Contacting HP” for online resources and telephone support.

Support includes:

• Answering installation questions (how-to, first steps, and prerequisites)

• Setting up and configuring software and options supplied or purchased with HP Hardware Products (how-to and first

steps)

• Interpreting system error messages

• Isolating system problems

• Obtaining support pack information or updates for software purchased or supplied with HP Hardware Products

Support does NOT include assistance with:

• Generating or diagnosing user-generated programs or source codes

• Installation of non-HP products

• System optimization, customization, and network configuration.

Contacting HP

If your product fails during the Limited Warranty Period and the suggestions in the product documentation do not solve the

problem, you can receive support by doing the following:

• Locate your nearest HP support provider via the World Wide Web at: http://www.hp.com/support

• Contact your nearest HP support provider, and be sure to have the following information available before you call:

− Product serial number, model name, and model number

− Applicable error messages

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HP BladeSystem Warranty Uživatelská příručka Strana 12