HP BladeSystem Warranty Uživatelská příručka stáhnout pdf (Strana 13)

Global Limited Warranty and Technical Support Latin America

November 5, 2014 392512-047

− Add-on options

− Operating system

− Third-party hardware or software

− Detailed questions

Australia Warranty Policy

HEWLETT-PACKARD AUSTRALIA WARRANTY POLICY: YOUR CONSUMER RIGHTS

When you buy a good from HP as a consumer, the good comes with guarantees that cannot be excluded under the

Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other

reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be

of acceptable quality and the failure does not amount to a major failure.

The relevant guarantees are as follows:

• Quality—goods supplied by HP must be of acceptable quality. The test for acceptable quality is whether a

reasonable consumer, fully aware of the state and condition of the goods, would find them:

− safe, durable and free from defects;

− acceptable in appearance and finish; and

− fit for all the purposes for which goods of that kind are commonly supplied.

This must take into account the nature and price of the goods, and any statements on packaging

or labelling.

• Disclosed Purpose—goods or services supplied by HP that HP represents are reasonably fit for a purpose expressly

disclosed by a consumer must be reasonably fit for that purpose.

• Description—goods supplied by HP must match the description provided by HP.

• Sample—goods supplied by HP must match any sample shown to you by HP.

• Title—a consumer who purchases a good from HP must receive clear title to the good.

• Due care and skill—services provided to you by HP must be provided with due care and skill.

• Express warranties—HP will be legally required to comply with the express warranty that is out in its terms and

conditions.

• Reasonable time—repair services provided by HP must be provided within a reasonable time.

If you think that you are entitled to any of the above remedies, please contact HP:

Hewlett-Packard Australia Pty Ltd

nl353 Burwood Highway

nlForest Hill Vic 3131

To initiate a support request, please use the numbers below or visit http://www.hp.com.au and select the Customer Service

option for the most current list of phone support numbers.

Products Phone

Support for all HP Products except those listed

separately below

13 10 47 If dialling internationally: +61 2 8278 1039

DeskJet, Office Jet, PSC, All-in-One, Photosmart &

Personal LaserJet Series 1000, P1000, M1000 and

1300 721 147 If dialling internationally: +61 3 8833 5000

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HP BladeSystem Warranty Uživatelská příručka Strana 13