HP ProLiant ML310 Generation 5 Server User Guide Part Number 450225-002 November 2007 (Second Edition)
Component identification 10 Rear panel LEDs • Redundant hot-plug power supply model Item LED Status 1 NIC/iLO 2 link On = Link Off = No lin
Component identification 11 Item LED Status 1 NIC/iLO 2 link On = Link Off = No link 2 NIC/iLO 2 activity Flashing = Activity Off = No activ
Component identification 12 Item Description 17 System maintenance switch 18 PCI fan connector 19 System battery 20 SATA connector 4 (hard drive)
Component identification 13 Position Default Function S8 Off Reserved * "On" activates the function. NMI functionality An NMI crash dum
Component identification 14 Item LED description Status 1 Processor failure Amber = A multibit error has occurred. Off = Normal 2 PPM failure
Component identification 15 System LED and color Internal health LED color Status Processor failure (Amber) Red One or more of the following condi
Component identification 16 Fan locations Item Description 1 Rear fan 2 Processor fan 3 PCI fan (optional)
Operations 17 Operations Power up the server To power up the server, press the Power On/Standby button. Press the F9 key, when prompted during the bo
Operations 18 Unlock the bezel Unlock and remove the bezel before accessing the hard drive cage and media bays. Unlock the bezel before removing the
Operations 19 3. Remove the bezel. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives a
© Copyright 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties
Operations 20 4. Power up the server (on page 17). Remove a media bay blank 1. Power down the server (on page 17). 2. Remove the front bezel (&quo
Operations 21 Remove the system air baffle and PCI card guide WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives
Setup 22 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
Setup 23 Optimum environment When installing the server in a rack, select a location that meets the environmental standards described in this section
Setup 24 The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the
Setup 25 Warnings and cautions WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks ar
Setup 26 CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in
Setup 27 The server may look different from that shown. Item Description 1 Power supply connector 2 Mouse connector 3 Keyboard connector 4 10/1
Setup 28 Two methods are available to install an operating system on the server: • SmartStart assisted installation—Insert the SmartStart CD into th
Hardware options installation 29 Hardware options installation Introduction If more than one option is being installed, read the installation instruc
Contents 3 Contents Component identification...
Hardware options installation 30 Slot 1A Slot 2B Slot 3A Slot 4B Total memory Mode 2 GB — — — 2 GB Single-bank 2 GB — 2 GB — 4 GB Single-b
Hardware options installation 31 Hot-plug SATA and hot-plug SAS hard drives can be used interchangeably when a SAS controller is installed. Before in
Hardware options installation 32 4. Install the hard drive. 5. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinat
Hardware options installation 33 5. Install the optical drive. 6. Connect the power cable to the rear of the drive. 7. Connect the optical drive c
Hardware options installation 34 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated w
Hardware options installation 35 10. Power up the server (on page 17). Full-height tape drive For clarity, the following illustrations include optio
Hardware options installation 36 c. Close the upper and lower wire retainers. 7. Install the retaining screw. IMPORTANT: When installing a SCS
Hardware options installation 37 10. Connect the data cable to the rear of the drive and to the SCSI controller. 11. Remove the applicable bezel bl
Hardware options installation 38 5. Install the diskette drive. 6. Connect the power cable to the rear of the drive. 7. Connect the diskette drive
Hardware options installation 39 Installing a USB diskette drive Connect a USB diskette drive to the USB connector on the server front panel. Expan
Contents 4 SATA optical drive ...
Hardware options installation 40 4. Remove the expansion slot cover. CAUTION: To prevent improper cooling and thermal damage, do not operate the
Hardware options installation 41 6. Close the PCI retainer. 7. Connect any required internal or external cables to the expansion board. See the docu
Hardware options installation 42 6. Install the PCI fan. 7. Install the system air baffle and PCI card guide. 8. Connect the PCI fan cable to the
Hardware options installation 43 1. Power down the server (on page 17). 2. Unlock the bezel (on page 18). 3. Remove the access panel (on page 19).
Cabling 44 Cabling Server cabling Item Description 1 SATA hard drive cable (hard drive) 2 Front USB cable 3 SATA optical drive cable 4 Front
Cabling 45 SATA hard drive cabling Item Description 1 Power cable 2 SATA cable SAS hard drive cabling Item Description 1 Power cable 2 SAS
Software and configuration utilities 46 Software and configuration utilities Configuration tools SmartStart software SmartStart is a collection of s
Software and configuration utilities 47 Configuration Replication Utility CONREP is shipped in the SmartStart Scripting Toolkit and is a program tha
Software and configuration utilities 48 intervention. During this process, the ORCA utility, in most cases, automatically configures the array to a
Software and configuration utilities 49 • Supports online array capacity expansion, logical drive extension, assignment of online spares, and RAID
Contents 5 Prepare the server for diagnosis ... 63
Software and configuration utilities 50 Legacy USB support provides USB functionality in environments where USB support is normally not available. S
Software and configuration utilities 51 14. Press the Esc key to exit the utility. Installing an operating system (Embedded SATA RAID) Embedded SAT
Software and configuration utilities 52 The intuitive graphical user interface of the Altiris Deployment Solution console provides simplified point-
Software and configuration utilities 53 For more information about the ROMPaq utility, see the HP website (http://www.hp.com/go/support). Integrate
Software and configuration utilities 54 IMPORTANT: You must install and use HP SIM to benefit from the Pre-Failure Warranty for processors, SAS an
Software and configuration utilities 55 Using a USB drive key as a virtual driver diskette Administrators performing a Microsoft® Windows Server™ 20
Software and configuration utilities 56 If a significant change occurs between data-gathering intervals, the survey function marks the previous info
Software and configuration utilities 57 Keeping the system current Drivers The server includes new hardware that may not have driver support on all
Software and configuration utilities 58 Change control and proactive notification HP offers Change Control and Proactive Notification to notify cust
Battery replacement 59 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the bat
Component identification 6 Component identification Front panel components Item Description 1 DVD-ROM drive 2 Media bays (bezel blanks) 3 USB c
Troubleshooting 60 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides simple procedures for resolving c
Troubleshooting 61 Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions
Troubleshooting 62 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to th
Troubleshooting 63 To answer these questions, the following information may be useful: • Run HP Insight Diagnostics (on page 55) and use the survey
Troubleshooting 64 • Check any interlock or interconnect LEDs that may indicate a component is not connected properly. • If problems continue to oc
Troubleshooting 65 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of
Troubleshooting 66 Item Refer to 4 The most recent version of a particular server or option firmware is available on the following websites: • HP S
Troubleshooting 67 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
Troubleshooting 68 • The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LEDs
Troubleshooting 69
Component identification 7 Front panel LEDs and buttons Item Description Status 1 DVD-ROM drive ejector button — 2 DVD-ROM drive activity LE
Troubleshooting 70 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system atte
Troubleshooting 71 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Sma
Troubleshooting 72 Item Refer to 1 HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) 2 "POST problems flowchart
Troubleshooting 73 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on pag
Troubleshooting 74 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:
Troubleshooting 75 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the
Regulatory compliance notices 76 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance
Regulatory compliance notices 77 energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
Regulatory compliance notices 78 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Cana
Regulatory compliance notices 79 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
Component identification 8 SAS and SATA device numbers Hot-plug SATA or SAS hard drive LEDs Item LED description Status 1 Fault/UID status
Regulatory compliance notices 80 Korean notice Class A equipment Class B equipment Laser compliance This product may be provided with an optical
Regulatory compliance notices 81 WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline batter
Electrostatic discharge 82 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo
Specifications 83 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Ship
Specifications 84 Specification Value Maximum peak power 410 W (non-redundant non-hot-plug) 430 W (redundant hot-plug) * 100 to 127 VAC is required
Technical support 85 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical su
Technical support 86 • Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged f
Technical support 87 l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser. Pou
Technical support 88 lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfal
Technical support 89 de envío. Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustit
Component identification 9 The online/activity status LED will not illuminate if using SATA drives connected to the embedded storage device. In this
Technical support 90 • Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas
Technical support 91
Technical support 92
Acronyms and abbreviations 93 Acronyms and abbreviations ACU Array Configuration Utility ADU Array Diagnostics Utility ASR Automatic Server Recove
Acronyms and abbreviations 94 PCI Express Peripheral Component Interconnect Express PCI-X peripheral component interconnect extended PDU power dis
Acronyms and abbreviations 95 VCA Version Control Agent
Index 96 A access panel 19 ACU (Array Configuration Utility) 48 additional information 60 air baffle 21 airflow requirements 23 Altiris Dep
Index 97 European Union notice 78 expansion boards 39, 40 expansion slot covers, removing 39 expansion slots 11, 15 F fan connectors 11 fan
Index 98 M Management Agents 53 management tools 52 media bay blank 6, 20 memory 30 memory overview 29 memory slot LEDs 13 memory, mirror
Index 99 server features and options 29 server options, installing 26, 29 server setup 26 server specifications 83 server, front panel LEDs
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