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Strany 1 - User Guide

HP ProLiant ML350 Generation 4p Server User Guide March 2005 (First Edition) Part Number 382582-001

Strany 2 - Audience Assumptions

10 HP ProLiant ML350 Generation 4p Server User Guide Item Description 2 Hot-plug hard drive bays (6) 3 System power button 4 UID button 5 USB port

Strany 3 - Contents

100 HP ProLiant ML350 Generation 4p Server User Guide Automatic Server Recovery...

Strany 4

Server Software and Configuration Utilities 101 Integrated Lights-Out Technology The iLO subsystem is a standard component of selected ProLiant se

Strany 5

102 HP ProLiant ML350 Generation 4p Server User Guide • Automatically checks for hardware, firmware, and operating system dependencies, and instal

Strany 6

Server Software and Configuration Utilities 103 Management Agents Management Agents provide the information to enable fault, performance, and conf

Strany 7 - Index 153

104 HP ProLiant ML350 Generation 4p Server User Guide Safety and Security Benefits When you flash the system ROM, ROMPaq writes over the backup ROM

Strany 8

Server Software and Configuration Utilities 105 When the server boots, the system identifies whether the current ROM bank is corrupt. If a corrupt

Strany 9 - Front Panel Components

106 HP ProLiant ML350 Generation 4p Server User Guide Array Diagnostic Utility ADU is tool that collects information about array controllers and ge

Strany 10 - Front Panel LEDs and Buttons

Server Software and Configuration Utilities 107 − For NetWare: IML Viewer − For Windows®: IML Viewer − For Linux: IML Viewer Application • Fro

Strany 11

108 HP ProLiant ML350 Generation 4p Server User Guide IMPORTANT: Always perform a backup before installing or updating device drivers. ProLiant S

Strany 12 - Rear Panel Components

109 Troubleshooting In This Section Server Diagnostic Steps...

Strany 13 - Rear Panel LEDs

Server Component Identification 11 Item Description Status 2 Internal health LED Green = Normal Amber = System degraded. Refer to system board LE

Strany 14 - System Board Components

110 HP ProLiant ML350 Generation 4p Server User Guide Important Safety Information Before servicing this product, read the Important Safety Info

Strany 15

Troubleshooting 111 27.22 kg 60 lb This symbol indicates that the component exceeds the recommended weight for one individual to handle safely. W

Strany 16 - System Maintenance Switch

112 HP ProLiant ML350 Generation 4p Server User Guide The leveling feet are extended to the floor. • • • • • The full weight of the rack rests on t

Strany 17 - System Board LEDs

Troubleshooting 113 Observe local occupation health and safety requirements and guidelines for manual handling. • • • • Obtain adequate assistance t

Strany 18

114 HP ProLiant ML350 Generation 4p Server User Guide 5. Disconnect any peripheral devices not required for testing (any devices not necessary to

Strany 19

Troubleshooting 115 Diagnostic Steps To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, &

Strany 20 - Hot-Plug Hard Drive IDs

116 HP ProLiant ML350 Generation 4p Server User Guide

Strany 21 - Item Description

Troubleshooting 117 General Diagnosis Flowchart The General Diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of

Strany 22

118 HP ProLiant ML350 Generation 4p Server User Guide

Strany 23

Troubleshooting 119 Power-On Problems Flowchart Symptoms: • • • • • • • • • • The server does not power on. The system power LED is off or amber. Th

Strany 24 - SATA or SAS Hard Drive LEDs

12 HP ProLiant ML350 Generation 4p Server User Guide Rear Panel Components Item Description 1 Power cord connector 2 Optional hot-plug redund

Strany 25 - Server Operations

120 HP ProLiant ML350 Generation 4p Server User Guide Item Refer to 7 • "Power Supply Problems" in the HP ProLiant Servers Troubleshoot

Strany 26

Troubleshooting 121

Strany 27 - Removing Access Panel

122 HP ProLiant ML350 Generation 4p Server User Guide POST Problems Flowchart Symptoms: • • • • • Server does not complete POST NOTE: The server

Strany 28

Troubleshooting 123 Item Refer to 7 • "Hardware Problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation

Strany 29 - Server Setup

124 HP ProLiant ML350 Generation 4p Server User Guide

Strany 30 - Optimum Environment

Troubleshooting 125 OS Boot Problems Flowchart Symptoms: • • • • Server does not boot a previously installed operating system Server does not boot S

Strany 31 - Server Setup 31

126 HP ProLiant ML350 Generation 4p Server User Guide Item Refer to 7 • "Operating System Problems" in the HP ProLiant Servers Troubles

Strany 33 - Rack Planning Resources

128 HP ProLiant ML350 Generation 4p Server User Guide Server Fault Indications Flowchart Symptoms: • Server boots, but a fault event is reported b

Strany 34 - Rack Warnings

Troubleshooting 129 Item Refer to 6 • "Hard Drive Problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentatio

Strany 35 - Server Setup 35

Server Component Identification 13 Item Description 16 Keyboard port 17 Mouse port Rear Panel LEDs Location LED Status 1 Power supply LED

Strany 36 - Installing Hardware Options

130 HP ProLiant ML350 Generation 4p Server User Guide

Strany 37 - Setting up a Tower Server

131 Battery Replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provid

Strany 38

132 HP ProLiant ML350 Generation 4p Server User Guide 5. Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM

Strany 39 - Server Setup 39

133 Regulatory Compliance Notices In This Section Regulatory Compliance Identification Numbers...

Strany 40

134 HP ProLiant ML350 Generation 4p Server User Guide Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FC

Strany 41 - Torx screwdriver

Regulatory Compliance Notices 135 Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device,

Strany 42

136 HP ProLiant ML350 Generation 4p Server User Guide • • Hewlett-Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 1-28

Strany 43 - Server Setup 43

Regulatory Compliance Notices 137 Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Can

Strany 44 - Registering the Server

138 HP ProLiant ML350 Generation 4p Server User Guide *Notified body number (used only if applicable—refer to the product label) Japanese Notice

Strany 45 - Introduction

Regulatory Compliance Notices 139 Korean Notices Class A Equipment Class B Equipment Laser Compliance This product may be provided with an opti

Strany 46 - Processor Option

14 HP ProLiant ML350 Generation 4p Server User Guide Location LED Status 5 iLo NIC Activity LED On = Link Flashing = Activity Off = No Link 6 i

Strany 47

140 HP ProLiant ML350 Generation 4p Server User Guide Do not try to open the module enclosure. There are no user-serviceable components inside. • •

Strany 48 - 7. Install the heatsink

Regulatory Compliance Notices 141 Taiwan Battery Recycling Notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance

Strany 50 - Memory Options

143 Electrostatic Discharge In This Section Preventing Electrostatic Discharge...

Strany 51 - Single- and Dual-Rank DIMMs

144 HP ProLiant ML350 Generation 4p Server User Guide Grounding Methods to Prevent Electrostatic Discharge Several methods are used for grounding.

Strany 52 - Installing DIMMs

145 Server Specifications In This Section Environmental Specifications...

Strany 53

146 HP ProLiant ML350 Generation 4p Server User Guide Models with a redundant power supply Input requirements Specification Rated input v

Strany 54 - Hard Drive Options

147 Technical Support In This Section Related Documents...

Strany 55 - SCSI Hard Drive Guidelines

148 HP ProLiant ML350 Generation 4p Server User Guide • In other locations, refer to the HP website (http://www.hp.com). For HP technical support:

Strany 56

149 Acronyms and Abbreviations ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility ASR Automatic Server Recovery

Strany 57

Server Component Identification 15 Item Description 7 Processor 2 heatsink connector 8 Power button/LED connector 9 SATA 1 connector 10 SATA 2 c

Strany 58 - Identifying Guide Screws

150 HP ProLiant ML350 Generation 4p Server User Guide iLO Integrated Lights-Out IML Integrated Management Log IPL initial program load IRQ inter

Strany 59 - Removing Shipping Brackets

Acronyms and Abbreviations 151 ORCA Option ROM Configuration for Arrays PCI Express peripheral component interconnect express PCI-X peripheral com

Strany 60

152 HP ProLiant ML350 Generation 4p Server User Guide SAS serial attached SCSI SATA serial advanced technology attachment SCSI small computer sys

Strany 61

153 contacting HP 147 Index creating a disk image 98 CSR (customer self repair) 148 customer self repair 148 D A deployment software 98

Strany 62

154 HP ProLiant ML350 Generation 4p Server User Guide G K general diagnosis flowchart 117 Korean notices 139 grounding methods 144 groundin

Strany 63

Index 155 phone numbers 147 serial port 77 POST problems flowchart 122 series number 133 power cord 111 server features and options 45

Strany 64

156 HP ProLiant ML350 Generation 4p Server User Guide V ventilation 30 VHDCI SCSI cable 70 W warnings 34, 111 website, HP 147

Strany 65

16 HP ProLiant ML350 Generation 4p Server User Guide Item Description 32 DIMM slot 1 (Bank A) NMI Jumper The NMI jumper allows administrators to

Strany 66

Server Component Identification 17 Position Default Function S7 Reserved S8 Reserved When the system maintenance switch position 6 is set to the

Strany 67 - Expansion Board Options

18 HP ProLiant ML350 Generation 4p Server User Guide Item LED Description Status 3 Processor 1 status Off = Processor 1 functioning Amber = Proc

Strany 68

Server Component Identification 19 Item LED Description Status 16 DIMM 3 status Off = DIMM 3 functioning (default) Amber = DIMM 3 failed 17 DIMM

Strany 69

© Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties f

Strany 70

20 HP ProLiant ML350 Generation 4p Server User Guide System LED and Color Internal Health LED Color Status DIMM failure, slot X (Amber) Red • • DI

Strany 71

Server Component Identification 21 SATA models of the HP ProLiant ML350 Generation 4p server support up to six hard drives. The embedded SATA contro

Strany 72

22 HP ProLiant ML350 Generation 4p Server User Guide Hot-Plug SCSI Hard Drive LEDs Item LED Description Status 1 Activity status On = Drive

Strany 73

Server Component Identification 23 Hot-Plug SCSI Hard Drive LED Combinations Activity LED (1) Online LED (2) Fault LED (3) Interpretation On, o

Strany 74

24 HP ProLiant ML350 Generation 4p Server User Guide SATA or SAS Hard Drive LEDs Item LED Description Status 1 Online/Activity status Green

Strany 75

25 Server Operations In This Section Powering Up the Server...

Strany 76 - Installing the Rack Server

26 HP ProLiant ML350 Generation 4p Server User Guide 5. If the server is installed in a rack, locate the server by identifying the illuminated rea

Strany 77

Server Operations 27 3. After performing the installation or maintenance procedure, slide the server back into the rack: a. Press the server rail-

Strany 78 - Installing a Redundant Fan

28 HP ProLiant ML350 Generation 4p Server User Guide NOTE: Turn the access panel over to locate the System Configuration and Options hood labels.

Strany 79 - Server Cabling

29 Server Setup In This Section Optional Installation Services...

Strany 80 - Identifying SCSI Components

3 Contents Server Component Identification 9 Front Panel Components...

Strany 81 - Media Bays and Hard Drives

30 HP ProLiant ML350 Generation 4p Server User Guide − Microsoft® − Linux − HP ProLiant Essentials (HP SIM and RDP) − VMWare • • Integrated har

Strany 82

Server Setup 31 • Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or row of racks. HP servers

Strany 83 - Server Cabling 83

32 HP ProLiant ML350 Generation 4p Server User Guide Temperature Requirements To ensure continued safe and reliable equipment operation, install or

Strany 84 - Duplex Hot-Plug SCSI Cabling

Server Setup 33 When installing more than one server, you may need to use additional power distribution devices to safely provide power to all dev

Strany 85 - Server Cabling 85

34 HP ProLiant ML350 Generation 4p Server User Guide − A simple, guided interface − Build-it-yourself mode For more information, refer to the HP

Strany 86 - Internal SCSI Components

Server Setup 35 The leveling jacks are extended to the floor. • • • • • The full weight of the rack rests on the leveling jacks. The stabilizing f

Strany 87 - Server Cabling 87

36 HP ProLiant ML350 Generation 4p Server User Guide • • • • • • • • • • • Hardware options Operating system or application software UPS Identifyi

Strany 88

Server Setup 37 Setting up a Tower Server Follow the steps in this section to set up a tower model server. If you are going to install the server

Strany 89 - SATA or SAS Cabling

38 HP ProLiant ML350 Generation 4p Server User Guide NOTE: If using a round-hole rack, follow the same steps using the round-hole cage nuts provid

Strany 90 - 2 SATA 2 connector

Server Setup 39 2. Extend the component rail until the rail-release latch engages. Press the latch and continue to pull the component rail until

Strany 91 - Server Cabling 91

4 HP ProLiant ML350 Generation 4p Server User Guide Installing the Operating System...

Strany 92 - IDE Controller

40 HP ProLiant ML350 Generation 4p Server User Guide 4. Install the rack rails in the rack. 5. Press the rail-release latches, slide the server

Strany 93 - Configuration Tools

Server Setup 41 CAUTION: Be sure to keep the server parallel to the floor when sliding the server rails into the rack rails. Tilting the server

Strany 94

42 HP ProLiant ML350 Generation 4p Server User Guide 7. Secure the cable management arm to the bracket. 8. Secure the cable management arm to th

Strany 95 - ROM-Based Setup Utility

Server Setup 43 11. Route cables through the cable management arm. 12. Connect the power cord to the AC power source. WARNING: To reduce the r

Strany 96

44 HP ProLiant ML350 Generation 4p Server User Guide To configure these utilities manually: • • Press the F8 key when prompted during the array con

Strany 97 - Array Configuration Utility

45 Hardware Options Installation In This Section Introduction ...

Strany 98

46 HP ProLiant ML350 Generation 4p Server User Guide Processor Option The server supports single- and dual-processor operation. With two processors

Strany 99 - Management Tools

Hardware Options Installation 47 CAUTION: Failure to completely open the processor locking lever prevents the processor from seating during ins

Strany 100 - ROMPaq Utility

48 HP ProLiant ML350 Generation 4p Server User Guide 7. Install the heatsink. 8. Close the processor retaining brackets.

Strany 101

Hardware Options Installation 49 9. Connect the heatsink connector to the connector on the system board. Item Description 1 Processor 1 heatsi

Strany 102 - Erase Utility

Contents 5 Cabling SCSI SmartArray or other RAID Controller...87 Cabling SCSI Devices in

Strany 103 - Redundant ROM Support

50 HP ProLiant ML350 Generation 4p Server User Guide NOTE: The appearance of compatible PPMs may vary. 12. Replace the front bezel ("Removing

Strany 104

Hardware Options Installation 51 Single- and Dual-Rank DIMMs PC2-3200 DIMMs can either be single- or dual-rank. While it is not normally important

Strany 105 - Diagnostic Tools

52 HP ProLiant ML350 Generation 4p Server User Guide • • • • • Online Spare Memory operates with four or six DIMMs. After installing DIMMs, use RBS

Strany 106 - Integrated Management Log

Hardware Options Installation 53 6. Install the DIMM. 7. Install the access panel. 8. If you are installing DIMMs in an online spare configura

Strany 107 - Keeping the System Current

54 HP ProLiant ML350 Generation 4p Server User Guide For more information, refer to "Server Software and Configuration Utilities (on page 93)&

Strany 108 - Care Pack

Hardware Options Installation 55 SCSI Hard Drive Guidelines When adding SCSI hard drives to the server, observe the following general guidelines:

Strany 109 - Troubleshooting

56 HP ProLiant ML350 Generation 4p Server User Guide 3. Determine the status of the hard drive from the hot-plug SCSI hard drive LEDs ("Hot-P

Strany 110 - Symbols on Equipment

Hardware Options Installation 57 3. Install the drive. NOTE: Depending on model purchased, the server may look slightly different than shown. 4

Strany 111 - Warnings and Cautions

58 HP ProLiant ML350 Generation 4p Server User Guide Identifying Guide Screws When installing drives in the removable media bay, guide screws must

Strany 112

Hardware Options Installation 59 CAUTION: Always populate each media bay with either a device or a blank. Proper airflow can only be maintained

Strany 113 - Troubleshooting 113

6 HP ProLiant ML350 Generation 4p Server User Guide Diagnostic Steps...

Strany 114 - Symptom Information

60 HP ProLiant ML350 Generation 4p Server User Guide 1. Loosen the thumbscrew securing the shipping bracket to the server. 2. Remove the shipping

Strany 115 - Diagnostic Steps

Hardware Options Installation 61 6. Configure the device by setting the SCSI ID. The SCSI ID on each device in the media bays must be manually se

Strany 116

62 HP ProLiant ML350 Generation 4p Server User Guide 11. Connect the data cable into a SCSI controller channel (secondary SCSI channel shown). 12.

Strany 117 - General Diagnosis Flowchart

Hardware Options Installation 63 IMPORTANT: HP recommends installing the tape drive on a separate SCSI cable to avoid a decrease in performance o

Strany 118

64 HP ProLiant ML350 Generation 4p Server User Guide 5. Using the T-15 Torx screwdriver attached to the back of the server, position two screws in

Strany 119 - Power-On Problems Flowchart

Hardware Options Installation 65 7. Connect the SCSI and power cables. 8. Replace the front bezel ("Removing the Front Bezel (Tower Model)

Strany 120

66 HP ProLiant ML350 Generation 4p Server User Guide WARNING: To reduce the risk of injury from electric shock hazards, do not open power suppli

Strany 121 - Troubleshooting 121

Hardware Options Installation 67 3. Slide the power supply into the power supply bay, then apply pressure to the power supply until the release/l

Strany 122 - POST Problems Flowchart

68 HP ProLiant ML350 Generation 4p Server User Guide 5. Remove the expansion slot cover. CAUTION: To prevent improper cooling and thermal dama

Strany 123 - Troubleshooting 123

Hardware Options Installation 69 IMPORTANT: It may be necessary to remove the slot cover next to the slot in which you are installing a board. 6.

Strany 124

Contents 7 Acronyms and Abbreviations 149 Index 153

Strany 125 - OS Boot Problems Flowchart

70 HP ProLiant ML350 Generation 4p Server User Guide 9. Connect any required internal or external cables to the expansion board. Refer to the docu

Strany 126

Hardware Options Installation 71 5. Using a T-15 Torx screwdriver, remove the screw holding the SCSI knockout cover plate located on the rear of

Strany 127 - Troubleshooting 127

72 HP ProLiant ML350 Generation 4p Server User Guide 7. Secure the internal-to-external SCSI connector cable to either internal SCSI channel (prim

Strany 128

Hardware Options Installation 73 Tower-to-Rack Conversion Option Converting a Tower Server to a Rack Server (on page 73) Installing the Rack Serve

Strany 129 - Troubleshooting 129

74 HP ProLiant ML350 Generation 4p Server User Guide 3. Remove the feet. 4. Remove the access panel ("Removing Access Panel" on page 2

Strany 130

Hardware Options Installation 75 a. Use the T-10 Torx screwdriver to remove the two front panel screws. Slide tower configuration panel back and

Strany 131 - Battery Replacement

76 HP ProLiant ML350 Generation 4p Server User Guide Installing the Rack Server To install the rack server: 1. Install the server into a rack (&qu

Strany 132 - 5. Remove the battery

Hardware Options Installation 77 2. Reverse step 1 to secure the cable management arm after the maintenance procedures have been completed. Inst

Strany 133

78 HP ProLiant ML350 Generation 4p Server User Guide Installing a Redundant Fan 1. Power down the server ("Powering Down the Server" on

Strany 134 - Class A Equipment

79 Server Cabling In This Section Cabling Guidelines ...

Strany 136 - Mouse Compliance Statement

80 HP ProLiant ML350 Generation 4p Server User Guide • • • • As a general rule, a maximum of six devices may be added per channel. The server is eq

Strany 137

Server Cabling 81 Media Bays and Hard Drives Number Description 1 Removable media bay 2 Hot-plug SCSI hard drive cage 3 Hot-plug SATA or

Strany 138 - BSMI Notice

82 HP ProLiant ML350 Generation 4p Server User Guide Hot-Plug Hard Drive SCSI Cable The SCSI cable shown is included with the server. The SCSI cabl

Strany 139 - Laser Compliance

Server Cabling 83 NOTE: The server ships with the required cables. Item Component description SCSI IDs managed 1 SCSI cable 0, 1, 2, 3, 4,

Strany 140 - Battery Replacement Notice

84 HP ProLiant ML350 Generation 4p Server User Guide Duplex Hot-Plug SCSI Cabling In the duplex cabling configuration, refer to the documentation t

Strany 141

Server Cabling 85 Array Controller Duplex SCSI Cabling In the array controller duplex SCSI cabling configuration, the optional PCI array controlle

Strany 142

86 HP ProLiant ML350 Generation 4p Server User Guide Internal SCSI Components Before cabling the server, note the removable media and hard drive ca

Strany 143 - Electrostatic Discharge

Server Cabling 87 68-to-50 Pin SCSI Adapter If installing a device that uses a Fast SCSI-2 interface, you must provide a 68-to-50 pin SCSI adapter

Strany 144 - Discharge

88 HP ProLiant ML350 Generation 4p Server User Guide If hard drives and the SCSI or SmartArray controller are not already installed, follow the ste

Strany 145 - Server Specifications

Server Cabling 89 NOTE: Both SCSI channels are self-terminating. If you choose to not use one or both of the SCSI channels, you do not need to te

Strany 146 - Specification

9 Server Component Identification In This Section Front Panel Components ...

Strany 147 - Technical Support

90 HP ProLiant ML350 Generation 4p Server User Guide Standard SATA Cabling (on page 90) SATA-only Array Controller Cabling (on page 91) SATA/SAS Ar

Strany 148 - Customer Self Repair

Server Cabling 91 SATA-only Array Controller Cabling NOTE: Some cables remain unconnected. SATA/SAS Array Controller Cabling

Strany 149 - Acronyms and Abbreviations

92 HP ProLiant ML350 Generation 4p Server User Guide Connecting ATA or ATAPI Devices to the Integrated IDE Controller This server includes one IDE

Strany 150

93 Server Software and Configuration Utilities In This Section Configuration Tools...

Strany 151

94 HP ProLiant ML350 Generation 4p Server User Guide • • Installing optimized server drivers, management agents, and utilities automatically with e

Strany 152

Server Software and Configuration Utilities 95 Configuration Replication Utility ConRep is shipped in the SmartStart Scripting Toolkit and is a pr

Strany 153

96 HP ProLiant ML350 Generation 4p Server User Guide • To make selections, press the Enter key. IMPORTANT: RBSU automatically saves settings when

Strany 154

Server Software and Configuration Utilities 97 Boot Options After the auto-configuration process completes, or after the server reboots upon exit

Strany 155

98 HP ProLiant ML350 Generation 4p Server User Guide The minimum display settings for optimum performance are 800 × 600 resolution and 256 colors.

Strany 156

Server Software and Configuration Utilities 99 The intuitive graphical user interface of the Altiris Deployment Solution console provides simplifi

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