HP ProLiant ML350p Gen8 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage
Component identification 10 Item Description 8 PCIe slot 4 (Processor 1) 9 UID button/LED 10 Kensington security lock 11 Serial connector 12 iLO co
Hardware options installation 100 13. Fully install the LFF drive cage, and then secure it by tightening the T-15 screws. 14. Install the fan cage
Hardware options installation 101 b. Disconnect each power cord from the server. 4. For tower models, do the following: a. Place the server on a f
Hardware options installation 102 10. Connect the power cables from the backplane expander kit option to the power connectors on the system board. o
Hardware options installation 103 o Installing one backplane expander option o Installing two backplanes with expander option i. Connect the shor
Hardware options installation 104 ii. Connect the long mini-SAS cables. 13. Fully install the SFF drive cage, and then secure it by tightening the
Hardware options installation 105 19. Connect each power cord to the power source. 20. Press the Power On/Standby button. The server exits standby
Hardware options installation 106 WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cor
Hardware options installation 107 9. Install the TPM security rivet by pressing the rivet firmly into the system board. 10. If removed, install th
Hardware options installation 108 Enabling the Trusted Platform Module 1. When prompted during the start-up sequence, access RBSU by pressing the F
Cabling 109 Cabling Server data cabling Item Description 1 Optical drive connector 2 Drive cage 1, SAS connector 2 3 Drive cage 1, SAS connect
Component identification 11 Item Description Status 3 Power supply LED Green = Normal Off = One or more of the following conditions exists: • Po
Cabling 110 Media device data cabling Item Description 1 Optical drive connector 2 Optical drive connector 3 Optical drive connector 4 SATA co
Software and configuration utilities 111 Software and configuration utilities Server mode The software and configuration utilities presented in this
Software and configuration utilities 112 iLO 4 enables and manages the Active Health System (on page 112) and also features Agentless Management. Al
Software and configuration utilities 113 The data that is collected is managed according to the HP Data Privacy policy. For more information see the
Software and configuration utilities 114 see the Resources tab on the HP website (http://www.hp.com/go/ilo). For consolidated drive and firmware upd
Software and configuration utilities 115 The Scripting Toolkit provides a flexible way to create standard server configuration scripts. These script
Software and configuration utilities 116 For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the
Software and configuration utilities 117 Boot options Near the end of the boot process, the boot options screen is displayed. This screen is visible
Software and configuration utilities 118 Utilities and features HP Smart Storage Administrator HP SSA is a configuration and management tool for HP
Software and configuration utilities 119 The ROMPaq utility checks the system and provides a choice (if more than one exists) of available firmware
Component identification 12 Item Description 13 Internal USB tape connector 14 Discovery service cable connector 15 System battery 16 SATA connecto
Software and configuration utilities 120 Keeping the system current Drivers IMPORTANT: Always perform a backup before installing or updating dev
Software and configuration utilities 121 HP operating systems and virtualization software support for ProLiant servers For information about specifi
Troubleshooting 122 Troubleshooting Troubleshooting resources The HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides procedu
Battery replacement 123 Battery replacement If the server no longer automatically displays the correct date and time, you might have to replace the
Battery replacement 124 7. Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration
Regulatory information 125 Regulatory information Safety and regulatory compliance For safety, environmental, and regulatory information, see Safety
Electrostatic discharge 126 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions y
Specifications 127 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Non-
Specifications 128 • HP 460 W Gold Power Supply (92% efficiency) • HP 460 W Platinum Plus Power Supply (94% efficiency) • HP 750 W Gold Power Sup
Specifications 129 HP 750 W Gold Power Supply (92% efficiency) Specification Value Input requirements — Rated input voltage 100 to 120 VAC, 200 to
Component identification 13 System maintenance switch Position Default Function S1 Off Off = iLO 4 security is enabled. On = iLO 4 security is d
Specifications 130 Rated input current 10 A at 100 VAC 6.7 A at 200 VAC Rated input power 990 W at 115V AC input 1315 W at 230V AC input Btus per ho
Support and other resources 131 Support and other resources Before you contact HP Be sure to have the following information available before you cal
Support and other resources 132 providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship
Support and other resources 133 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'i
Support and other resources 134 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen
Support and other resources 135 sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes
Support and other resources 136 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pe
Support and other resources 137
Support and other resources 138
Acronyms and abbreviations 139 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR A
Component identification 14 Systems Insight Display LEDs The HP Systems Insight Display LEDs represent the system board layout. Item Description
Acronyms and abbreviations 140 LFF large form factor LRDIMM load reduced dual in-line memory module NMI nonmaskable interrupt NVRAM nonvolatile m
Acronyms and abbreviations 141 SAS serial attached SCSI SFF small form factor SIM Systems Insight Manager TMRA recommended ambient operating temp
Documentation feedback 142 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documenta
Index 143 A access panel 23, 24 Active Health System 111, 112 ACU (Array Configuration Utility) 111, 118 Advanced ECC memory 65, 117 air baf
Index 144 G grounding methods 126 grounding requirements 33 H hard drive blanks 72 hard drive LEDs 17 hard drives, determining status of 1
Index 145 RBSU (ROM-Based Setup Utility) 111, 115, 116, 117 RBSU configuration 116 rear panel components 9 rear panel LEDs 10 recovery key
Component identification 15 Systems Insight Display LED and color Health LED System power LED Status Processor (amber) Red Amber One or mor
Component identification 16 HP recommends that you populate drive bays starting with the lowest SAS or SATA device number. Drives are numbered from
Component identification 17 Hot-plug drive LED definitions Item LED Status Definition 1 Locate Solid blue The drive is being identified b
Component identification 18 Item Description Configuration 1 Fan 1 Redundant 2 Fan 2 Primary 3 Fan 3 Primary 4 Fan 4 Primary RPS ri
Component identification 19 Item Connector Description 5 J8 Graphic card power connector
© Copyright 2012, 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only war
Operations 20 Operations Power up the server To power up the server: 1. Connect each power cord to the server. 2. Connect each power cord to the p
Operations 21 Remove the security bezel Unlock the security bezel, press the latch on the security bezel, and then remove the security bezel. Inst
Operations 22 1. Using the key provided with the server, unlock the bezel with a clockwise turn. 2. Remove the tower bezel. Remove the rack beze
Operations 23 7. Remove the rack bezel. Install the rack bezel 1. Install the rack bezel. 2. Tighten the rack bezel thumbscrews. 3. Install th
Operations 24 CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner resul
Operations 25 WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending
Operations 26 6. Remove the air baffle. Install the air baffle CAUTION: For proper cooling, do not operate the server without the access panel
Operations 27 Remove the fan CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated wi
Operations 28 To remove the component: 1. Do one of the following: o For tower models, open and remove the bezel ("Remove the tower bezel&quo
Operations 29 a. Place the server on a flat, level surface with the access panel facing up. b. Remove the access panel (on page 23). 5. For rack m
Contents 3 Contents Component identification ...
Operations 30
Setup 31 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
Setup 32 Space and airflow requirements Tower server In a tower configuration, leave at least a 7.6-cm (3-in) clearance space at the front and back
Setup 33 CAUTION: To reduce the risk of damage to the equipment when installing third-party options: • Do not permit optional equipment to impe
Setup 34 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor.
Setup 35 Identifying tower server shipping carton contents Unpack the server shipping carton and locate the materials and documentation necessary fo
Setup 36 2. Return the server to an upright position. 3. Connect peripheral devices to the server. WARNING: To reduce the risk of electric shoc
Setup 37 7. Remove the server base feet. 8. Remove all screws securing the base cover to the chassis. 9. Place two Torx screwdrivers in the bezel
Setup 38 10. Install the server base blank covers over the server base feet holes. 11. Turn the server over, and then remove the access panel (&qu
Setup 39 12. Remove the air baffle. 13. Remove the fan cage.
Contents 4 Installing the server into the rack ...
Setup 40 14. Remove the knock-out bracket, install the System Insight Display module, and then route the cable. 15. Connect the cable from the Sys
Setup 41 17. Install the left and right rack bezels ears with T-10 and T-15 screws. 18. Route the discovery service cable from the left rack bezel
Setup 42 19. Connect the discovery service cable to the discovery service cable connector. 20. Install the blank or cage removed from component bo
Setup 43 24. Install the access panel (on page 24). 25. Install the server on the rack rail, and then slide the assembly into the rack. NOTE:
Setup 44 To operate properly, the server must have a supported operating system. For the latest information on operating system support, see the HP
Hardware options installation 45 Hardware options installation Introduction If more than one option is being installed, read the installation instru
Hardware options installation 46 o Cable routing to box 1 o Cable routing to box 2
Hardware options installation 47 o Cable routing to box 3 11. Install the fan cage. 12. Install the air baffle (on page 26). 13. For tower model
Hardware options installation 48 IMPORTANT: If installing a processor with a faster speed, update the system ROM before installing the processor
Hardware options installation 49 8. Remove the clear processor socket cover. Retain the processor socket cover for future use. 9. Install the proc
Contents 5 HP iLO Management ...
Hardware options installation 50 CAUTION: Do not press down on the processor. Pressing down on the processor may cause damage to the processor s
Hardware options installation 51 14. Install the heatsink, and then close the heatsink retaining levers. 15. Install the air baffle (on page 2
Hardware options installation 52 16. Remove the fan blank. 17. Install the fan, making sure that the fan clicks into place. 18. Install the acce
Hardware options installation 53 o For rack models, if removed, install the security bezel (on page 21). Processor upgrade WARNING: To reduce t
Hardware options installation 54 7. Open the heatsink retaining levers. 8. Remove the heatsink. 9. Remove the heatsink retaining levers.
Hardware options installation 55 10. Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket
Hardware options installation 56 To install a processor: 1. Install the processor. Verify that the processor is fully seated in the processor retai
Hardware options installation 57 3. Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only
Hardware options installation 58 6. Apply the thermal grease to the top of the processor in the following pattern. 7. Install the heatsink, and th
Hardware options installation 59 Memory options IMPORTANT: This server does not support mixing LRDIMMs, RDIMMs, or UDIMMs. Attempting to mix an
Contents 6 Customer Self Repair ...
Hardware options installation 60 Populated DIMM speed (MT/s) DIMM type DIMM rank 2 slots per channel 3 slots per channel 1 DPC 2 DPC 3 DPC —
Hardware options installation 61 Memory subsystem channel Population order Slot number (Processor 2) Slot number (Processor 1) 1 A E I 12 11 10 1
Hardware options installation 62 o For rack models, extend the server from the rack (on page 24). 5. Remove the access panel (on page 23). 6. Remo
Hardware options installation 63 DIMM identification To determine DIMM characteristics, use the label attached to the DIMM and the following illustr
Hardware options installation 64 is degrading. This allows DIMMs that have a higher probability of receiving an uncorrectable memory error (which wo
Hardware options installation 65 Lockstep memory configuration Lockstep mode provides protection against multi-bit memory errors that occur on the s
Hardware options installation 66 • Each populated channel must have a spare rank: o A single dual-rank DIMM is not a valid configuration. o LRDIM
Hardware options installation 67 6. Remove the blank from box 3. 7. Install the optical drive cage.
Hardware options installation 68 8. Using the T-15 screws, secure the optical drive cage. 9. The Torx screws required to install optical drives ar
Hardware options installation 69 The server exits standby mode and applies full power to the system. The system power LED changes from amber to gree
Component identification 7 Component identification Front panel components • SFF Item Description 1 Media/Drive cage bay 2 SAS/SATA drives (8)
Hardware options installation 70 7. Install the optical drive into the drive cage. 8. Remove the air baffle (on page 25). 9. Remove the fan cage.
Hardware options installation 71 b. Install the access panel (on page 24). c. Slide the server back into the rack. 16. Connect each power cord to
Hardware options installation 72 3. Insert the power supply into the power supply bay until it clicks into place. 4. Connect the power cord to
Hardware options installation 73 o For tower models, open and remove the bezel ("Remove the tower bezel" on page 21). o For rack models,
Hardware options installation 74 3. Prepare the drive. 4. Install the drive. 5. Determine the status of the drive from the drive LED definitions
Hardware options installation 75 7. Open the PCIe retainer latch. 8. Do one of the following: a. If you are installing a single-width expansion c
Hardware options installation 76 9. Install the expansion board. 10. Close the PCIe retainer latch. 11. Install the air baffle (on page 26). 12.
Hardware options installation 77 o For tower models, install the bezel. o For rack models, if removed, install the security bezel (on page 21). Gr
Hardware options installation 78 9. Open the PCIe retainer latch. 10. Do one of the following: o If you are installing a single-width graphic car
Hardware options installation 79 11. Install the graphic adapter in a x16 PCIe expansion slot. 12. Connect the graphic card adapter cable to the a
Component identification 8 • LFF Item Description 1 Media/Drive cage bay 2 SAS/SATA drive (6) 3 Serial number/iLO information pull tab* 4 Optica
Hardware options installation 80 13. Close the PCIe retainer latch. NOTE: Install the graphic card bracket only if you have installed a double
Hardware options installation 81 21. Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The syst
Hardware options installation 82 Installing a storage controller IMPORTANT: For additional installation and configuration information, see the d
Hardware options installation 83 The server exits standby mode and applies full power to the system. The system power LED changes from amber to gree
Hardware options installation 84 8. Install the cache module. 9. Install the capacitor pack into the server. 10. Store the extra cable near the c
Hardware options installation 85 o Cache module on the Smart Array option 12. Install the fan cage. 13. Install the air baffle (on page 26). 14.
Hardware options installation 86 • If two fans fail, then the server shuts down. IMPORTANT: Fan louvers must be present for the redundant confi
Hardware options installation 87 7. Install the fan louvers, making sure that the louver click into place. 8. Remove the tab from each fan.
Hardware options installation 88 9. Install the fans, making sure that the fans click into place. 10. Install the PCIe air baffles. 11. Install
Hardware options installation 89 o For rack models, if removed, install the security bezel (on page 21). Eight-bay SFF drive cage option Install th
Component identification 9 Item Description Status 1 Power On/Standby button and system power LED Solid green = System on Flashing green (1 Hz/cy
Hardware options installation 90 7. Install the optional SFF drive cage. 8. Using the T-15 screws, secure the optional SFF drive cage to the serve
Hardware options installation 91 11. Connect the mini-SAS cables to the drive cage backplane option. 12. Connect the mini-SAS cables to the SAS co
Hardware options installation 92 b. Install the access panel (on page 24). c. Slide the server back into the rack. 18. Connect each power cord to
Hardware options installation 93 6. Remove the blank from box 2 or box 3. 7. Install the optional LFF hot-plug drive cage.
Hardware options installation 94 8. Using the T-15 screws, secure the optional LFF drive cage to the server. 9. Remove the air baffle (on page 25)
Hardware options installation 95 13. Connect the power cable to the appropriate connector on the system board for your configuration. 14. Install
Hardware options installation 96 Installing the 6 bay LFF drive backplane expander 1. Do one of the following: o For tower models, open and remove
Hardware options installation 97 7. Install the LFF drive cage with backplane expander option halfway into the server. 8. Remove the air baffle (o
Hardware options installation 98 o Installing two backplanes with expander option 11. Disconnect all the existing mini-SAS cables from the server.
Hardware options installation 99 i. Connect the short mini-SAS cables. ii. Connect the long mini-SAS cables.
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