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Troubleshooting 122
Troubleshooting
Troubleshooting resources
The HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving
common problems and comprehensive courses of action for fault isolation and identification, issue resolution,
and software maintenance on ProLiant servers and server blades. To view the guide, select a language:
• English (http://www.hp.com/support/ProLiant_TSG_v1_en)
• French (http://www.hp.com/support/ProLiant_TSG_v1_fr)
• Spanish (http://www.hp.com/support/ProLiant_TSG_v1_sp)
• German (http://www.hp.com/support/ProLiant_TSG_v1_gr)
• Japanese (http://www.hp.com/support/ProLiant_TSG_v1_jp)
• Simplified Chinese (http://www.hp.com/support/ProLiant_TSG_v1_sc)
The HP ProLiant Gen8 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages
and information to assist with interpreting and resolving error messages on ProLiant servers and server
blades. To view the guide, select a language:
• English (http://www.hp.com/support/ProLiant_EMG_v1_en)
• French (http://www.hp.com/support/ProLiant_EMG_v1_fr)
• Spanish (http://www.hp.com/support/ProLiant_EMG_v1_sp)
• German (http://www.hp.com/support/ProLiant_EMG_v1_gr)
• Japanese (http://www.hp.com/support/ProLiant_EMG_v1_jp)
• Simplified Chinese (http://www.hp.com/support/ProLiant_EMG_v1_sc)
- User Guide 1
- Contents 3
- Contents 4 4
- Contents 5 5
- Contents 6 6
- Component identification 7
- Front panel LEDs and buttons 8
- Rear panel components 9
- Rear panel LEDs 10
- System board components 11
- DIMM slots 12
- System maintenance switch 13
- NMI functionality 13
- Systems Insight Display LEDs 14
- SAS and SATA device numbers 15
- • SFF drives 16
- • LFF drives 16
- RPS riser board connectors 18
- Item Connector Description 19
- Operations 20
- Remove the security bezel 21
- Install the security bezel 21
- Remove the tower bezel 21
- Remove the rack bezel 22
- Install the rack bezel 23
- Remove the access panel 23
- Install the access panel 24
- Remove the air baffle 25
- Install the air baffle 26
- Remove the fan 27
- Remove the fan cage 27
- Remove the optical drive 28
- Operations 30 30
- Rack planning resources 31
- Optimum environment 31
- Temperature requirements 32
- Rack warnings 33
- Server warnings and cautions 34
- Installing hardware options 35
- Setting up a tower server 35
- Setup 37 37
- Setup 38 38
- Setup 40 40
- Setup 41 41
- Registering the server 44
- Introduction 45
- Mini-SAS cable option 45
- Cable routing to box 1 46
- Cable routing to box 2 46
- Second processor option 47
- Processor upgrade 53
- 8. Remove the heatsink 54
- Memory options 59
- HP SmartMemory 60
- Population order 61
- Installing a DIMM 61
- DIMM identification 63
- Memory configurations 63
- Advanced ECC 64
- Online spare population 65
- Optical drive cage option 66
- Remove the blank from box 3 67
- Optical drive option 69
- Hot-plug SAS drive options 72
- Installing a hot-plug drive 73
- Expansion board option 74
- Graphic card option 77
- Controller option 81
- Redundant fans option 85
- Six-bay LFF drive cage 92
- Cabling 109
- Media device data cabling 110
- Optical drive cabling 110
- Server mode 111
- HP product QuickSpecs 111
- HP iLO Management 111
- Active Health System 112
- Intelligent Provisioning 113
- HP Insight Diagnostics 114
- HP Service Pack for ProLiant 115
- HP ROM-Based Setup Utility 115
- Using RBSU 116
- Auto-configuration process 116
- Boot options 117
- Configuring AMP modes 117
- Utilities and features 118
- Automatic Server Recovery 119
- USB support 119
- Redundant ROM support 119
- Keeping the system current 120
- ProLiant servers 121
- Troubleshooting 122
- Battery replacement 123
- Battery replacement 124 124
- Regulatory information 125
- Electrostatic discharge 126
- Specifications 127
- Specification Value 129
- Support and other resources 131
- Customer Self Repair 133
- Reparo feito pelo cliente 135
- Acronyms and abbreviations 139
- Documentation feedback 142
- Index 143 143
- Index 144 144
- Index 145 145
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