
Chapter 1: Diagnostics and Conguration16
Diagnostics modes
Tochangethediagnosticmodesenterthecongurationmenu,select“SetDiagnosticsModes”fromthemainmenuand
selectoneofthefollowingmodes:
• Normal: normal operating mode of the printer.
• Datascope:thereceiptprinterprintsincomingcommandsanddatainhexadecimalformattohelptroubleshoot
communicationproblems.ThereareDataScopemodesforbothwithandwithoutgraphics.
• Receipt test:thereceiptprinterprintsallcodepagestoverifyproperprintingofthereceipt.
Caution: Be extremely careful changing any of the printer settings to avoid inadvertently changing other settings that
might affect the performance of the printer.
See“Conguringtheprinter,”page14forinstructionsonhowtoenterthecongurationmenu.
Enable or disable data scope mode
Thedatascopemodetestprintsahexadecimaldumpofalldatasenttotheprinter:“1”printsashexadecimal31,“A”as
hexadecimal41andsoon.Thishelpstroubleshootcommunicationproblemsandrunsduringanormalapplication(after
beingenabledthroughprinterconguration).
Note: Data scope mode is usually considered a level 1 diagnostic test.
Datascopemodeisenabledanddisabledbyselectingthe“DiagnosticsModes”sub-menuofthecongurationmenu.
Pressthepaperfeedbuttonasinstructedonthe“DiagnosticsModesMenu”toenableordisablethedatascopemodetest.
• Off,normalmode(Datascopemodedisabled)
• Datascopemodewithorwithoutgraphics(enabled)
Note: Press the paper feed button for at least one second to validate the selection.
To run the data scope mode:
1 Afteryouhaveenabledthedatascopemode,exitthecongurationmenu.
2 Runatransactionfromthehostcomputer.
Allcommandsanddatasentfromthehostcomputerwillbeprintedashexadecimalcharactersasshowninthe
illustration.
To exit the data scope mode:
1 Enterthecongurationmenuagain.
2 Disablethedatascopemode.
3 Exitthecongurationmenu.
Theprinterison-lineandcancommunicatenormallywiththehostcomputer.
For more information about See this section
Enabling the data scope mode “Conguring the printer” on page 14
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