
IMPORTANT: Never adjust permissions or change ownership of an MSMQ queue while HP ePrint Enterprise
is running. Always shut down the services before performing any changes on MSMQ objects.
2.4 API configuration problems
2.4.1 Unable to access the new API
The new API is installed by default under a web application named gd inside the IIS root (e.g. C:\Inetpub
\wwwroot) folder. To test minimal functionality, point a web browser to the following URL:
●
http://<installation host>/gd/version/
IMPORTANT: Do not forget to append the slash at the end of the URL.
A version number in x.x.x format should be returned. However, several errors can occur, and the following
sections show some of them.
2.4.1.1 WCF Activation is missing (Windows Server 2008)
HP ePrint Enterprise returns 404 errors while accessing http://<installation host>/gd/. This may occur if WCF
Activation was installed on the server.
To install WCF Activation, go to Server Manager, select Features, and on the right menu, select Add
Features. Under .NET Framework 3.0 Features, certify that WCF Activation is selected:
Figure 2-26 Select Features
Click Next and Install to perform the installation of WCF Activation Service.
24 Chapter 2 HP ePrint Enterprise Server
Komentáře k této Příručce